Business
Four questions with Sri Lankan Hotelier Sanjiv Hulugalle of Mauna Lani, Hawaii
We publish an interview with Sanjiv Hulugalle, the General Manager and Vice President of Mauna Lani, Auberge Resorts Collection in Hawaii on opening his Hotel last November and the protocol that had to be adopted to meet the issues. The strategy adopted is of relevance for Sri Lanka when we are presently mapping a policy to open the country for tourism.
by Christina O’Connor Pacific Business News
When Mauna Lani, Auberge Resorts Collection reopened in January of 2020 following a $200 million redesign, Vice President and General Manager Sanjiv Hulugalle had been looking forward to welcoming guests to the revamped property.
Instead, the Hawaii Island resort was closed for most of the year, having shuttered in March due to Covid-19. Following a months-long closure, Mauna Lani reopened in November 2020.
We recently checked in with Hulugalle to chat about the reopening, current operations and his outlook for the future.
How have things been going since reopening?
We opened in early November, and we opened pretty much everything – the guest rooms including all our amenities and all of our operations, obviously with a much lower number of employees. We originally had about 600 employees, we have less than 300 employees back to work now.
We’re finding that we are doing anywhere from 30-40% occupancy on any given day. Even with the number of reservations we have, it’s better to be open than closed, because our burn rate was so much higher having it closed, from a cash-flow perspective. It has a much more positive effect on the team and the employees’ morale as well.
We actually opened [on-property restaurant] Canoe House in July, and that has been a huge success. We are doing half-capacity of what we normally did, but even with that, we now have a waiting list of about two months to get into that restaurant.
Have you noticed any new trends in what guests are looking for?
We’re seeing that people who want to travel, are not rate resistant. They want to make sure that we are following safety protocols, but they also want to make sure that we have all of our services open, including things like the Spa, the Fitness Center, Golf and Restaurants.
We are finding that our bungalows, which are like Residences, are in very high demand. Some have sold out for the holiday season. Families are looking to travel and want completely private experiences.
We have also launched a program to accommodate guests who want to continue to work and learn remotely while staying with us. We have spaces in the resort that we’ve created where guests can bring their computers and sit down to work. I saw a group of kids the other day at a long table that we set up at the south lanai of the resort, and all of them were on the computer doing [online] classes. We’re just trying to make it really fun and easy and engaging.
One of the things that we have found is that we are now providing more educational experiences to guests – doing things like our Turtle program [Malam a Honu], and teaching guests about the ecology of our surroundings around the ponds.
Tell me about some of the health and safety protocols you’ve implemented.
Our goal is to have a safe environment for all of our guests, employees and the community.
For all of our guests, when they check in, we make sure that they have a negative Covid test prior to their stay, and also all of our guests who come from the local surroundings, we do a temperature check on them at the entrance and we ask them specific [health] questions. We have taken a proactive approach to make it easy for guests to do their pre-travel testing by partnering with a company called Vault.
Guests have a lot of questions about how does it all work and what are the testing protocols. We have a pre-arrival team that is dedicated to taking care of guests’ questions on pre-arrival Covid -19 testing. We call every single guest before they come and make sure they have all of their documentation and all of that information.
We test our employees every three days – we’ll do a screening of 50 [employees] in different departments. The team member testing has given confidence to the employees, which obviously has given confidence to the guests as well.
I think the most important thing is sending reminders to guests of mask usage. All guests, when they are moving around the resort, have to wear a mask. It’s an important part of safeguarding our guests, our employees and the community, and we make sure that that happens.
We make sure that [lounge chairs and beach chairs] are socially distanced. We are also very careful in the back of house – or heart of house, as I call it – we have very strict protocols with regard to the handling of equipment and supplies coming in. At our restaurants, we continue to use gloves – for every new table we touch, we change our gloves. And we also have Sanitizer available everywhere.
How do you envision the future for the property as we move into 2021?
I think it’s going to be challenging, there is no question. It’s going to be a challenging market place, but I think there is so much pent-up demand that when we do get the vaccine in full effect and we have a lot more confidence in travel, I think things are going to come back strong. People will be a lot more conscientious about safety, but people want to travel and I think Hawaii is going to be a destination where people really want to come.
Business
Central Bank says it merely executed government instructions
USD 2.5 million sovereign debt payment:
The Central Bank merely carried out the controversial USD 2.5 million sovereign debt payment in accordance with instructions issued by the government, Central Bank Governor Dr. Nandalal Weerasinghe said yesterday, emphasising that the institution acted solely in its capacity as banker to the state.
Addressing a question at a public seminar, Dr. Weerasinghe explained that the Central Bank’s responsibility in such transactions is operational rather than supervisory. According to him, once the Ministry of Finance or the Treasury issues a payment order, the Central Bank processes the transfer exactly as instructed, without involvement in determining the beneficiary or the broader decision-making process behind the payment.
The Governor’s remarks came in response to a query regarding the widely discussed USD 2.5 million sovereign debt repayment reportedly sent to a party in Australia and later alleged to have been siphoned off by a cyber criminal.
“The Central Bank is the banker to the government just as it is to commercial banks,” he explained. “When we receive a payment instruction from the Ministry of Finance or the Treasury, we execute that payment in line with the instructions given to us.”
He noted that the Central Bank credits the account specified by its client, in this case, the government — and subsequently informs the relevant authorities once the transaction has been completed. If a payment cannot be processed or is rejected by the banking system, the Bank notifies the client accordingly. And when a payment is successful, the client would receive a notification, he said.
However, Dr. Weerasinghe indicated that the Central Bank would not necessarily be aware if recipient details had been altered elsewhere in the chain of communication prior to the transaction reaching the Bank for execution.
The Governor also highlighted the institutional changes that took effect from January 1, 2026. He explained that when the Public Debt Department functioned under the Central Bank, the institution had a more direct role in sovereign debt management and decision-making. With the External Debt Department now operating under the Ministry of Finance, the Central Bank’s role has become largely facilitative.
Under the current arrangement, he said, the Bank simply processes payments on behalf of the government. If the Treasury provides funds in Sri Lankan rupees, the Central Bank converts them into US dollars before remitting the payment. Alternatively, the payment may be made from government accounts maintained at the Central Bank or from the country’s foreign reserves.
To simplify the explanation, Dr. Weerasinghe compared the process to an ordinary customer instructing a commercial bank to transfer money to a designated recipient. In such instances, the bank processes the transaction based on the customer’s instructions rather than independently verifying the account details of the recipient.
Through his remarks, the Governor strongly conveyed that the Central Bank had no involvement in the policy or decision-making aspects of the disputed payment and acted purely as the executing financial institution on behalf of the government.
By Sanath Nanayakkare
Business
Lime trees to crack HEC conundrum
A pioneering community-based conservation initiative aimed at reducing the devastating impact of Human-Elephant Conflict (HEC) while strengthening rural livelihoods was launched on Sunday in the Anuradhapura District under the theme “Lime Trees for Peace Between Elephants and People.”
The project, spearheaded by the Elephant Human Coexistence Foundation, was officially launched in Maningamuwa Village in the Central Nuwaragam Palatha Divisional Secretariat area, marking what conservationists describe as a practical and environmentally sustainable approach to one of Sri Lanka’s gravest socio-economic and ecological crises.
As part of the inaugural phase, 1,200 lime plants were distributed among four farming families to establish bio fences around agricultural lands.
The initiative seeks to use citrus-based living barriers as a natural deterrent to elephants, reducing crop raids without harming wildlife.
Co-Founder and Director of the Foundation, Panchali Panapitiya, said the project was designed not only to protect crops, but also to transform vulnerable farming communities into active custodians of coexistence.
“Human-Elephant Conflict cannot be solved through fear, violence, or isolation,” Panapitiya told The Island Financial Review. “We believe coexistence becomes sustainable only when communities themselves are empowered as leaders and partners in conservation. This initiative combines environmental protection with livelihood security.”
She said the lime tree fences would create a “living shield” around farms while simultaneously generating long-term economic benefits for rural families.
“Coexistence grows as communities thrive. Peace takes root when livelihoods are strengthened,” she said.
Sri Lanka continues to record alarming levels of Human-Elephant Conflict annually, with both elephant and human fatalities increasing in recent years. Rural farmers in districts such as Anuradhapura, Polonnaruwa, and Moneragala frequently suffer severe crop losses, while conventional mitigation methods — including electric fencing — often remain costly, difficult to maintain, or ecologically disruptive.
Against this backdrop, conservationists say the use of lime-based bio fencing presents a low-cost and climate-friendly alternative.
The Foundation noted that similar citrus-based deterrent systems have already demonstrated success in parts of Africa and Thailand, where elephants naturally avoid strong citrus scents. The Sri Lankan initiative aims to scientifically assess the effectiveness of local lime species as protective barriers for small and medium-scale farms.
Importantly, lime tree bio fences have already been recognised in the official Anuradhapura District Plan for the Mitigation of Human-Elephant Conflict, giving the initiative institutional backing from the District Secretariat, Divisional Secretariats, and the Department of Wildlife Conservation.
Panapitiya stressed that the project also carries broader environmental and social goals beyond conflict mitigation.
“This is about restoring harmony between people, elephants, and landscapes,” she said. “At the same time, these trees contribute to carbon sequestration, biodiversity conservation, and economic resilience in farming communities.”
A notable component of the programme is its emphasis on women’s empowerment within the agriculture sector, traditionally dominated by men. The Foundation believes conservation-linked agriculture can create pathways towards financial independence for rural women while strengthening household resilience.
The project’s broader objectives include reducing fatalities linked to Human-Elephant Conflict, improving rural economic stability, increasing community participation in conservation efforts, and supporting the long-term preservation of Sri Lanka’s endangered elephant populations.
Environmentalists attending the launch described the initiative as an example of how conservation and rural development can work together rather than in opposition.
Those present at the event included Panapitiya, Co-Founder and Director Manoja Weerakkody, Co-Founder and Director Duminda Dissanayake, officials from the Central Nuwaragam Palatha Divisional Secretariat, and representatives of the Department of Wildlife Conservation.
The Foundation expressed hope that the programme would eventually be expanded throughout the Anuradhapura District and potentially replicated in other Human-Elephant Conflict hotspots across Sri Lanka.
By Ifham Nizam
Business
Strangers at orientation, family by finals- the story of friends at SLIIT
“Bro” is a word you hear frequently at SLIIT. Study halls, elevators, canteens and even corridors echo with lively chatter of students either discussing project work, venting frustrations, debating the latest films or catching their breath from laughing. Almost immediately, ethnic backgrounds, religious beliefs, gender, and place of origin don’t matter when you hear “Bro, send me the notes,” or “Bro, let’s go for the match.”
The traditional idea of a family requires some form of biological relationship, but behind the gates at SLIIT, this is not necessarily the case. In a student body of over 25,000, studying more than 100 different programmes, friend groups frequently develop into something deeper: a sense of belonging that feels like family. Every year on International Day of Families (May 15), we are reminded of the importance of family in creating our identities and these close-knit groups at SLIIT are no different.
For many students, the university experience begins with uncertainty. Being surrounded by unexpected faces and new expectations can be intimidating at first. However, it is during these moments that long-term ties begin to form. A simple introduction during orientation, a shared chuckle during lectures, or teamwork in group projects are frequently the beginnings of meaningful friendships.
SLIIT’s vibrant student life is designed to foster these friendships. From faculty-led events and sports activities to student organizations and societies, students are nudged to collaborate despite their differences. Most importantly, these environments are designed to inspire growth and personal reflection even when faced with conflicting ideas. What results is a strong sense of community and students who have the skill to thrive in challenging situations.
These relationships evolve throughout time. Friends who stood in as study partners, motivators, and emotional support systems stay connected even after they graduate. For many alumni, these friendships are among the most treasured aspects of their academic experience. Even after transitioning into professional employment, these ties remain strong, forming networks of support, collaboration, and continued friendship.
According to Harshana, currently in their third year at SLIIT, it is critical to remember that family is not only defined by where we come from, but also by the ties we form. The friendships created at SLIIT teach that sometimes the strongest families are those we create for ourselves.
-
News4 days agoLanka Port City officials to meet investors in Dubai
-
News1 day agoEx-SriLankan CEO’s death: Controversy surrounds execution of bail bond
-
News5 days agoSLPP expresses concern over death of former SriLankan CEO
-
Editorial6 days agoThe Vijay factor
-
News5 days agoPolice inform Fort Magistrate’s Court of finding ex-CEO of SriLankan dead under suspicious circumstances
-
Features2 days agoHigh Stakes in Pursuing corruption cases
-
Features2 days agoWhen University systems fail:Supreme Court’s landmark intervention in sexual harassment case
-
Features6 days agoPalm leaf manuscripts of Sri Lanka – 1
