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Dialog Axiata’s Genie Fintech platform recertified for PCI DSS

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L-R – Chathuranga Gunatillake – Senior Information Security Engineer, Nalinda Herath – Lead Security Engineer, Dileepa Lathsara – CEO – TechCERT, Gimali Soysa – Chief Manager- FinTech, Sonali Nonis- Unit Manager- Quality Systems, Geeth Sameera- Specialist- Information Security, Ashitha Kandambige-Specialist- DS & VAS Services, Dialog Axiata PLC 

Genie platform offered by Dialog Axiata PLC, was re-certified the coveted Payment Card Industry Data Security Standard (PCI DSS) Version 3.2.1 for the 4th consecutive year from Qualified Security Assessor (QSA) SISA Information Security together with TechCERT, the local consultant and the technical service provider. 

PCI DSS ensures the security of cardholder data for credit/debit cards from major card schemes by preventing frauds and data breaches. This is achieved by enforcing leading security controls over the storage, transmission, and processing of cardholder data. 

Commenting on this milestone achieved, Renuka Fernando, Chief Digital Services Officer of Dialog Axiata PLC stated, “At Genie, security is placed at top-priority and over the years, we have endeavoured to provide our customers with greater convenience through innovative digital solutions whilst also ensuring that steps are taken to uphold and maintain their privacy and security. On this Genie will remain committed to providing a secure and convenient transaction platform to enable and enhance Sri Lanka’s digital payment landscape” 

  PCI DSS is the global data security standard adopted by the payment card brands for all entities that process, store or transmit cardholder data and/or sensitive authentication data. Administered by the PCI Security Standard Council, it has 12 essential security compliance requirements which fall into six categories. These categories are; build and maintain a secure network, protect cardholder data, maintain a vulnerability management programme, implement strong access control measures, regularly monitor and test networks, and maintain an information security policy. This set of standards have been developed over time in an ever-evolving security landscape and are intended to provide merchants, financial institutions and customers peace of mind. 

Genie is Sri Lanka’s first and only PCI-DSS certified mobile payment application and allows users to add their Visa/Mastercard, Current/Savings Account or eZ Cash account as payment options to the app to make remote payments, in-app payments, over-the-counter payments (OTC via QR Code) at 12,000+ merchant points, and conduct online payments more safely and conveniently. 

  As COVID-19 accelerated digital transformation and further enforced the need for tighter cyber-security, Genie met these emerging needs head-on. Most recently, Genie enhanced their e-payment security model with the adoption of tokenization technology (replacing sensitive information with a random string of unique characters called “tokens”) and 3D Secure (a simple 3-step verification process) to combat cyber fraud. Additionally, Genie was instrumental in creating avenues of cashless payment transactions in the country, abiding by national social distancing efforts during the pandemic, through partnerships with Eat Me Global and Meatdeal.lk to deliver essential items to customers. Pay by Genie further extended its seamless service to the education sector and healthcare sector to secure academic payments and doctor bookings digitally. 



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Dialog Enterprise with Fortinet strengthens the security of its Managed SD-WAN Service for Sri Lankan Enterprises

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Dialog Enterprise, the corporate solutions arm of Dialog Axiata PLC, announced the strengthening of its Flexnet managed SD-WAN service leveraging the Secure SD-WAN solution from Fortinet, a global leader in cybersecurity with broad and integrated solutions.

Dialog Enterprise pioneered the Sri Lanka’s first Managed SD-WAN service with the release of its Flexnet offering since September 2019. Two years after, most modern organisations are embracing digital acceleration, driving demand for greater agility in networks in order to stay competitive and deliver superior customer experiences. With the scale and variety of cyber threats continuing to grow, Dialog Enterprise enhances its Flexnet service with the Fortinet Secure SD-WAN. Fortinet Secure SD-WAN accelerates network and security convergence, aims at simplifying WAN architecture, and securing work-from-anywhere new normality with embedded ZTNA (zero-trust network access) Access Proxy for explicit per-user application access controls. It delivers integrated security and safer access to internal and external data and applications wherever they are residing, on-premises, or in the cloud.

By integrating Fortinet Secure SD-WAN solution to its Flexnet managed SD-WAN service, Dialog Enterprise will enable its customers the ability to cost-effectively eliminate security gaps in their network while gaining the benefits of advanced routing and self-healing WAN capabilities to ensure superior quality of experience for their users, and an increased business uptime. Additionally, an improved connectivity and user experience can be achieved through an integrated security by prioritizing network traffic and reduced latency. As well as the benefit of an integrated security by prioritizing network traffic is achieved by offering, unified thread management, SSL inspection and proactive security threat prevention.

“With the recent shift to remote working, cloud adaptation and SaaS usage accelerating SD-WAN adoption with organizations, many of our customers in the government, finance, retail, services and manufacturing industries will benefit from Dialog Enterprise’s Managed SD-WAN based on the Fortinet Secure SD-WAN solution. It provides us with an integrated, one-stop management and orchestration console to ensure that connections, configurations, advanced routing features and protections are easily configurable. Being the only Fortinet Managed Security Service Provider in Sri Lanka, we have already been able to provide Secure SDWAN solutions with Fortinet in over 1000 locations across the island.” said Navin Pieris, Group Chief Officer – Dialog Enterprise at Dialog Axiata PLC.

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SLT-MOBITEL completes first phase of Amazon Alexa integrations for Home Broadband customers offering exciting digital lifestyles

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The first phase of fully integrating Amazon Alexa for SLT-MOBITEL Home Broadband customers was successfully concluded recently. Now customers can seek help from Amazon’s virtual smart assistant Alexa and obtain a range of information on SLT-MOBITEL services such as Voice, Broadband, PEO TV services etc. ensuring subscribers experience exciting new intelligent built digital lifestyles.

Pictured Dilshan Boteju, Chief Executive Officer of The Connection Workshop, handing over the report on the concluded project to Prabhath Dahanayake, Chief Marketing Officer SLT. Also present were Lathika Weerasinghe, Administrative Coordinator, Anup Silva, Lead Developer Alexa program of The Connection Workshop, Ayoma Wickramaarachchi, Deputy General Manager, Product Development & Management of SLT, Ruwan Rekogama, Engineer-Product Development & Management of SLT.

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Loops wins big at SLIM DIGIS

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Award-winning creative-led integrated marketing agency, Loops Integrated, received 6 recognitions, including a Gold, at the SLIM DIGIS Awards, held on the 25th of January 2022. Loops Integrated received the only Gold DIGI in the Banking and Finance category for Softlogic Invest’s “This Could Be You” campaign, a Silver DIGI in the Performance Marketing category for British Council’s IELTS programme, and another Silver DIGI in the Best Use of Branded Content category for Sri Lankan Airlines. In addition to these three prestigious awards, Loops Integrated also received 3 finalist awards for the Banking & Finance, Performance Marketing and Best Use of Branded Content categories.

Discussing the awards, CEO at Loops, Wasaam Ismail said, “We work with our clients as partners, therefore it’s important to say a big thank you to them for having faith in us and letting us take their campaigns to town. Putting together creative-led campaigns amidst working from home during periodic lockdowns is nothing short of a herculean undertaking, which would not have been possible without our stellar team. Therefore, I must also acknowledge and appreciate our exceptionally talented, committed, dedicated and mind-blowingly fun team here at Loops, without whom none of this would be possible. A big thank you also to SLIM for ensuring that digital marketers in Sri Lanka have a national platform upon which to be recognized.”

The SLIM DIGIS awards is organized by the Sri Lanka Institute of Marketing (SLIM) and recognizes and celebrates Sri Lanka’s best digital marketing work, innovation and talent. SLIM is the national body for marketing in Sri Lanka and the SLIM DIGIS is among Sri Lanka’s most prestigious awards programmes that recognize innovation and budding talent in the digital marketing space.

Loops is an award-winning Creative Led Integrated Marketing Agency with operations in Sri Lanka, Qatar, Malaysia & Australia. The agency has worked with over 250 brands in 15 countries and has over 50 awards for its efforts in creative and digital excellence, awarded by both international and local bodies. Visit www.loops.lk to learn more.

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