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Mastering Showbiz … Moving to Bigger Productions

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CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

Action Learning Showbiz

I learned to produce music shows with 1,000+ audiences with help from musicians under contract at Le Galadari Meridien. This spiced up my work as the hotel’s Director of Food and Beverage. Thanks to great team work by the musicians on contract at the hotel, the first three shows I produced in 1987 were ‘Musical Stars of 1986’, ‘A Farewell to Priyanthi & Raja’ and ‘Noeline… a Celebration’. All were very successful in terms of production, audience satisfaction, ticket sales, profits, reviews and publicity.

We commenced all our shows precisely at 7:00 pm as advertised. Given the ‘fashionably late’ culture of some Sri Lankan senior politicians and socialites, it wasn’t easy to achieve that goal. We announced the starting time during ticket sales and closed the doors exactly at 7:00 pm as each show began. Latecomers were asked to stand outside the hall and no excuses were accepted, irrespective of how important they were.

I felt that allowing latecomers to go into the hall in the dark, while musicians were performing was an insult to the performers and a disturbance to the punctual customers. After the choreographed opening act was over, we opened the doors to let the latecomers into the ballroom around 7:20 pm, for five minutes. Soon our customers got used to our strict standard of punctuality.

After making sure the opening act commenced promptly, I handed over the baton to Kenneth Honter, my reliable wingman and efficient Stage Manager in the late 1980s and early 1990s. He was a pleasure to work with and the musicians respected him. Kenneth had the knowledge and ideal personality for that honorary job. After I left Sri Lanka permanently in the early 1994, I found equally capable Stage Managers to team up with me in Guyana and Jamaica.

Over the years, I produced at least two dozen shows at Le Galadari Meridien in Colombo, Hotel Babylon Oberoi in Baghdad, Mount Lavinia Hotel, BMICH – National Convention Centre of Sri Lanka, Guyana Pegasus Hotel and Le Meridien Jamaica Pegasus Hotel. At most of those shows I was able to watch the show in the audience, after removing my ‘Producer’ hat for two and half hours. Empowerment and delegation of duties to capable members of the team is important in any operation or show.

An interesting theme, great line-up of performers, creative promotions, a well-planned cue sheet and a good stage manager are essential ingredients for a successful show. In addition, good choreography, sound, lighting, special effects and seamless set changes, all enhanced the overall quality of the stage productions. I was not an expert in any of that, but surrounded myself with experts. My main contributions were developing a good concept with input from the team of performers and then preparing a detailed cue sheet, in consultation with the stage manager. I also handled the promotions and general coordination with different departments of the hotel.

Gala Balls – for Staff and for Customers

One of the key reasons for some mistakes I made in my career stemmed from being overly-ambitious, over-optimistic and undertaking many concurrent projects. Therefore, although I was eager to produce more shows in 1987, I decided to postpone such projects to 1988. Instead, I focused on organizing two gala balls aiming at breaking some records.

In whatever business one is in, it is essential to keep the internal customer (the employees) happy. I had 230 employees in my division who worked very hard year-round. I wanted to thank them in a different manner. We discussed the possibility of organizing a large-scale formal dinner dance for the employee team and their spouses or partners.

My contribution for the employee dinner dance was a couple of negotiations to start the planning. The hotel bands kindly agreed to perform free for the staff dance. The suppliers of spirits and wines were more than generous in their donations in cash and kind. We were also given a few free airline tickets for overseas destinations, which the committee used as door prizes. I empowered an employee committee who did all the work. The committee wanted to maintain good standards and recommended lounge suit as the dress code.

I then convinced the organizing committee that it is best that we hold the staff dance at another hotel. It was important for discipline. I negotiated very special rates with my counterparts in other five-star international hotels. In 1987, we held the Food and Beverage employee dance at Hotel Ceylon InterContinential and in 1988, we held it at Hotel Taj Samudra. Both events were well-attended with over 500 people per dance, highly enjoyable and broke even. That initiative was a good motivator internally and trend setter externally. Soon our competitors organized similar dances for their employees.

I used the boosted energy and the team spirit of our highly motivated, employee team after their dinner dance, to plan the best three New Year’s Eve dances for customers. We held these at the Bougainville Ballroom, La Palme D’or French Restaurant and Colombo 2000 Night Club. We also arranged for lobby musicians to entertain diners at the La Brasserie Coffee Shop. In addition to selling tickets at the La Patisserie Pastry Shop, we also had the table plan right in the middle of the hotel lobby, with a charming hostess selling ten tickets per table.

Each dance had a permanent band and a compere, but we featured the lead singers from each band on short guest spots in other venues within the hotel. That way, we enhanced the line-up of performers at each dance. The customers liked it. Usually, the New Year’s Eve dinner dances at the ballrooms of five-star international hotels were the largest and most profitable.

“Sri Lankan hotels have never priced a dinner dance at a ballroom at higher than Rs. 900. No one dares to break that Rs. 1,000 barrier”, Sohan Weerasinghe, the leader of our main band told me. When I heard that, I said, “We have the best products in terms of the ballroom, food, service and music. Let’s be the first in Sri Lanka to charge Rs. 1,000!” As Sohan appeared to be nervous, I said that I would double our advertising campaign.

Most hotels had crowded ads with too much information of full menus, free bottles of whisky per table, ticket prizes, list of musicians, compere’s names etc. etc. all in one ad. “These are boring ads with too much detail and too many words! I will work with the ad agency to develop a campaign with a key ad with only one photo and one short slogan”, I told Sohan. When he asked me, “Really? Would it work? Who will be in that one photo?”, I told him, “One photo with our unique selling proposition – you and the other lead singers of different bands!” And that’s exactly what we did.

We sold out all tickets for our expensive New Year’s Eve dinner dance within a week. We broke the Rs. 1,000 barrier, as well as all records for attendance, revenue and profit that night. In the early hours of January 1, my wife and I visited all dinner dances at competitor five-star hotels very briefly to get a snap-shot idea of attendance, themes, and products. That quick competitor research helped in our planning for next year’s New Year’s Eve dinner dances. This is something I practised until 1998 when I left the hotel industry to become a full-time, post-secondary educator.

A nice thing about hoteliering is that in every country I worked, we had a friendly relationship with the competitors. All of them were extremely hospitable to me during my sneaky ‘competitor research’ visits, some evenopening a bottle of champagne to welcome my wife and I to their dinner dances. I always wondered at their rationale for not doing that type of first-hand fact finding, I did at their hotels.

International Musicians

In early 1988, we were fortunate to get some unique opportunities to feature international musicians in our food and beverage outlets and in the ballroom. Le Meridien introduced the concept of Parisian café-théâtre to Colombo. These events were mostly unconventional, ranging from ordinary theatrical presentations to singing tours, jazz concerts and improvisational theatre. My division organized these events with three course menus and matching wines, served before each show commenced. Soon after the dessert, coffee, chocolates/petit fours and Cognac were served, the employees left the ballroom, lights dimmed and the show began.

We initially featured French classical musicians and mini-French plays partly sponsored by Alliance Française de Colombo. Later we expanded these events to feature British pianists sponsored by the British Council and concerts with German musicians sponsored by the German Cultural Institute in Colombo.

For one of our special weeks – New Orleans Food and Jazz Festival, we arranged for a jazz band to arrive all the way from Le Meridien New Orleans, USA. We also featured a Singaporean pop singer and provided exposure to a well-known Maldivian band, at Colombo 2000. With these added attractions, Le Galadari Meridien became the Mecca of international and the western music scene of Colombo, in the late 1980s.

Invitations to Produce Mega Shows

After our success with the three shows in 1987, two big dinner dances and many events with international musicians, Le Galadari Meridien received very useful publicity in the local media. While all hotels liked to get publicity, very few created newsworthy stories. I quickly learnt that the media likes uniqueness and the general public prefers to read fun stories. In early 1988, I received three invitations from three unique showbiz personalities of Sri Lanka for me to lead three large stage productions. Each one called me and then came to the Rendezvous Lobby Bar to have a one-on-one chat over a drink. I went ahead with only one proposal.

Erin De Selfa was a charming lady in her early sixties. I had heard that she was a well-known singer who also acted in a few British movies. During its peak, the Mascarilla Night Club at the Galle Face Hotel was a nightly packed affair with audiences waiting to catch Erin De Selfa’s two daily shows. She was a good conversationalist and I enjoyed listening to her interesting travel stories. She spoke about her singing stint at the famous Taj Mahal Hotel in Bombay and her cabaret acts in other key cities in India and other countries.

I felt honoured when Erin De Selfa suggested that I produce a café theatre type show with her as the main performer. She said, “If we do this at Le Galadari Meridien, I can assure you that JR will attend the show” referring to the President of Sri Lanka who was a fan of her. Although we made the initial plan, we never got down to doing it. Erin De Selfa accepted my invitation to do a presentation if I would organize a seminar for younger musicians, something I did after a few months.

Manik Sandrasagra surprised me when he wanted to meet with me. At 41, he was a famous and successful impresario and film director with many other facets and phases to his colourful life full of creativity. I had seen two of his movies, and a decade earlier, also saw his grand version of ‘Sound of Music’ play on BMICH with the greatest film actor of Sri Lanka, Gamini Fonseka as Captain Georg von Trapp.

During our meeting Sandrasagra spoke about many different subjects. He was brilliantly versatile, inspiring and charming. I was confused as to why a person of his calibre wanted to collaborate with a novice to showbiz like me. “I hear very good things about you as an innovative stage producer. Don’t you want to take your new passion to a higher level?” he asked with a big smile. He was encouraging me to produce a mega show which he would present. I felt honoured, but knew that such a large undertaking would affect my principal work at the hotel. Although very tempting, I did not go ahead with that collaboration.

Ivan Alvis was a copywriter of an ad agency and a part-time journalist for the Island Newspaper. His weekly feature column ‘Teen Page’ focused on the western music scene of Sri Lanka and young fans of musicians. As he provided wide publicity for my last two stage shows and increased activities of Colombo 2000, I had developed a good rapport with him. Ivan’s suggestion to me was more aligned with my work for the hotel.

He explained, “Teen page has a small annual awards ceremony for western musicians. I want to take this event to a new level. Can you help us by producing ‘The Island Music Awards 1987 Show’ on a grand scale?” I accepted, went to work on that project immediately and produced a major show within two months. We arranged a consortium band which we called ‘Meridien Pop Orchestra’ which provided backing to over 20 singers including a singer from the USA. We termed it ‘The Show’ which lived up to that promise. I produced Island Music Awards Shows in 1988, 1989, 1991 and 1992.

Collaborating with SLAM

The year 1988 was a very special year for western musicians of Sri Lanka. With some support of Le Galadari Meridien, the musicians formed a professional association – Sri Lanka Association of Musicians (SLAM). Noeline Honter was the first President of SLAM. Within months of the formation of SLAM, I collaborated with them on two key projects and an indirect project.

‘Professional Musician’ Seminar

The first project of SLAM – a full-day seminar, was a big success with over 100 musicians attending it as participants and five senior musicians as expert panellists. I was the only non-musician to be invited to present as a panellist. By then I was treated as one of them. I used my previous experience in running management seminars for hoteliers in planning this seminar.

‘Meridien Music Makers 1’ Original Pop Show

My fifth stage production was an experimental music show. Most western musicians used to perform songs made popular mainly by American, and British pop stars and ABBA from Sweden. They did very little original song composing. To promote original, Sri Lankan English song compositions, the first half of this show was dedicated to originals. A couple of classically trained, young musicians also performed in that segment. The second half featured popular singers singing the latest pop hits. Although not a SLAM project, this show featured pre-dominantly members of SLAM.

SLAM 1 Fund Raiser Pop Concert

It was a great honour when SLAM Invited me to produce their first music show. It was unique as it had 50 stars performing free of charge to raise funds for their young association. The Who’s Who of the western music scene in Sri Lanka were there.

Thank you for the music!



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Features

Sri Lanka’s new govt.: Early promise, growing concerns

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President Anura Kumara Dissanayake’s demeanour, body language, and speaking style appear to have changed noticeably in recent weeks, a visible sign of embarrassment. The most likely reason is a stark contradiction between what he once publicly criticised and analysed so forcefully, and what his government is actually doing today. His own recent speeches seem to reflect that contradiction, sometimes coming across as confused and inconsistent. This is becoming widely known, not just through social media, YouTube, and television discussions, but also through speeches on the floor of Parliament itself.

Doing exactly what the previous government did

What is now becoming clear is that instead of doing things the way the President promised, his government is simply carrying on with what the previous administration, particularly Ranil Wickremesinghe’s government, was already doing. Critically, some of the most senior positions in the state, positions that demand the most experienced and capable officers, are being filled by people who are loyal to the JVP/NPP party but lack the relevant qualifications and track record.

Such politically motivated appointments have already taken place across various government ministries, some state corporations, the Central Bank, the Treasury, and at multiple levels of the public service. There have also been forced resignations, bans on resignations, and transfers of officials.

What makes this particularly serious is that President Dissanayake has had to come to Parliament repeatedly to defend and “clean up” the reputations of officials he himself appointed. This looks, at times, like a painful and almost theatrical exercise.

The coal procurement scandal, and a laughable inquiry

The controversy around the country’s coal power supply has now clearly exposed a massive disaster: shady tenders, damage to the Norochcholai power plant, rising electricity bills due to increased diesel use to compensate, a shortage of diesel, higher diesel prices, and serious environmental damage. This is a wide and well-documented catastrophe.

Yet, when a commission was appointed to investigate, the government announced it would look into events going back to 2009, which many have called an absurd joke, clearly designed to deflect blame rather than find answers.

The Treasury scandal, 10 suspicious transactions

At the Treasury, what was initially presented as a single transaction, is alleged to involve 10 transactions, and it is plainly a case of fraud. A genuine mistake might happen once or twice. As one commentator said sarcastically, “If a mistake can happen 10 times, it must be a very talented hand.” These explanations are being treated as pure comedy.

Attempts to justify all of this have sometimes turned threatening. A speech made on May 1st by Tilvin Silva is a case in point, crude and menacing in tone.

Is the government losing its grip?

Former Minister Patali Champika has said the government is now suffering from a phobia of loss of power, meaning it is struggling to govern effectively. Other commentators have noted that the NPP/JVP may have taken on a burden too heavy to carry. Political cartoons have depicted the NPP’s crown loaded with coal, financial irregularities, and political appointments, bending under the weight.

The problem with appointing loyalists over qualified professionals

Appointing own supporters to senior positions is not itself unusual in politics. But it becomes a betrayal of public trust when those appointed lack the basic qualifications or relevant experience for the roles they are given.

A clear example is the appointment of the Treasury Secretary, someone who was visible at virtually every NPP election campaign event, but whose qualifications and exposure/experiences may not match the demands of such a critical position. Even if someone has a doctorate or professorship, the key question is whether those qualifications are relevant to the role, and whether that person has the experience/exposure to lead a team of seasoned professionals.

By contrast, even someone without formal academic credentials can succeed if they have the right skills and surround themselves with advisors with relevant exposure. The real failure is when loyalty to a political party overrides all other considerations, that is a fundamental betrayal of responsibility.

The problem is not unique to this government. In 2015, the appointment of Arjuna Mahendran as Central Bank Governor was a similar blunder. His tenure ended in scandal involving insider dealing and bond market manipulation. However, in that case, the funds involved were frozen and later confiscated by the following government, however legally questionable that process was.

The current Treasury losses, by contrast, may be unrecoverable. Critics say getting that money back would be next to impossible.

The broader damage: Demoralisation of capable officials

When loyalists are placed above competent career officials in key positions, it demoralises the best public servants. Some begin to comply in fear; others lose motivation entirely. The professional hierarchy breaks down. Junior officials start looking over their shoulders instead of doing their jobs. This collective dysfunction is ultimately what destroys governments.

Sri Lanka’s pattern: every government falls

This pattern is deeply familiar in Sri Lankan history. The SWRD Bandaranaike government, which swept to power in 1956 on a wave of popular support, had declined badly by 1959. The coalition government, which came to power reducing the opposition to eight seats, lost in 1977, and, in turn, the UNP, which came in on a landslide, in 1977, crushing the SLFP to just eight seats, suffered a similar fate by 1994.

Mahinda Rajapaksa came to power in 2005 by the narrowest of margins, in part because the LTTE manipulated the Northern vote against Ranil Wickremesinghe. But he was re-elected in 2010 on the strength of ending the war against the LTTE. Still, by 2015, he was voted out, because the benefits of winning the war were never truly delivered to ordinary people, and because large-scale corruption had taken root in the meantime. Gotabaya Rajapaksa didn’t even last long enough to see his term end.

Now, this government, too, is showing early signs of the same decline.

The ideological contradiction at the heart of the NPP

There is another challenge: though the JVP presents itself as a left-wing, Marxist-socialist party, many of those who joined the broader NPP coalition, businesspeople, academics, professionals, do not hold such ideological views. Balancing a left-leaning party with a centre-right coalition is extremely difficult. The inevitable tension between the two pulls the government in opposite directions.

The silver lining, however, is that this has produced a growing class of “floating voters”, people not permanently tied to any party, and that is actually healthy for democracy. It keeps governments accountable. Independent election commissions and civil society organisations have a major role to play in informing these voters objectively.

In more developed democracies, voters receive detailed candidate profiles and well-researched information alongside their ballot papers, including, for example, independent expert analyses of referendum questions like drug legalisation. Sri Lanka is still far from that standard. Here, many people vote the same way as their parents. In other countries, five family members might each vote differently without it being a scandal.

Three key ministries, under the President himself, all in trouble

President Dissanayake currently holds three of the most powerful portfolios himself: Defence, Digital Technology, and Finance. All three are now widely seen as performing poorly. Many commentators say the President has “failed” visibly in all three areas. The justifications offered for these failures have themselves become confused, contradictory, and, at times, just plain pitiable.

The overall picture is one of a government that looks helpless, reduced to making excuses and whining from the podium.

A cautious hope for recovery

There are still nearly three years left in this government’s term. There is time to course-correct, if they act quickly. We sincerely hope the government manages to shed this sense of helplessness and confusion, and finds a way to truly serve the country.

(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT, Malabe. The views and opinions expressed in this article are personal.)

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Cricket and the National Interest

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The appointment of former minister Eran Wickremaratne to chair the Sri Lanka Cricket Transformation Committee is significant for more than the future of cricket. It signals a possible shift in the culture of governance even as it offers Sri Lankan cricket a fighting possibility to get out of the doldrums of failure. There have been glorious patches for the national cricket team since the epochal 1996 World Cup triumph. But these patches of brightness have been few and far between and virtually non-existent over the past decade. At the centre of this disaster has been the failures of governance within Sri Lanka Cricket which are not unlike the larger failures of governance within the country itself. The appointment of a new reform oriented committee therefore carries significance beyond cricket. It reflects the wider challenge facing the country which is to restore trust in public institutions for better management.

The appointment of Eran Wickremaratne brings a professional administrator with a proven track record into the cricket arena. He has several strengths that many of his immediate predecessors lacked. Before the ascent of the present government leadership to positions of power, Eran Wickremaratne was among the handful of government ministers who did not have allegations of corruption attached to their names. His reputation for financial professionalism and integrity has remained intact over many years in public life. With him in the Cricket Transformation Committee are also respected former cricketers Kumar Sangakkara, Roshan Mahanama and Sidath Wettimuny together with professionals from legal and business backgrounds. They have been tasked with introducing structural reforms and improving transparency and accountability within cricket administration.

A second reason for this appointment to be significant is that this is possibly the first occasion on which the NPP government has reached out to someone associated with the opposition to obtain assistance in an area of national importance. The commitment to bipartisanship has been a constant demand from politically non-partisan civic groups and political analysts. They have voiced the opinion that the government needs to be more inclusive in its choice of appointments to decision making authorities. The NPP government’s practice so far has largely been to limit appointments to those within the ruling party or those considered loyalists even at the cost of proven expertise. The government’s decision in this case therefore marks a potentially important departure.

National Interest

There are areas of public life where national interest should transcend party divisions and cricket, beloved of the people, is one of them. Sri Lanka cannot afford to continue treating every institution as an arena for political competition when institutions themselves are in crisis and public confidence has become fragile. It is therefore unfortunate that when the government has moved positively in the direction of drawing on expertise from outside its own ranks there should be a negative response from sections of the opposition. This is indicative of the absence of a culture of bipartisanship even on issues that concern the national interest. The SJB, of which the newly appointed cricket committee chairman was a member objected on the grounds that politicians should not hold positions in sports administration and asked him to resign from the party. There is a need to recognise the distinction between partisan political control and the temporary use of experienced administrators to carry out reform and institutional restructuring. In other countries those in politics often join academia and civil society on a temporary basis and vice versa.

More disturbing has been the insidious campaign carried out against the new cricket committee and its chairman on the grounds of religious affiliation. This is an unacceptable denial of the reality that Sri Lanka is a plural, multi ethnic and multi religious society. The interim committee reflects this diversity to a reasonable extent. The country’s long history of ethnic conflict should have taught all political actors the dangers of mobilising communal prejudice for short term political gain. Sri Lanka paid a very heavy price for decades of mistrust and division. It would be tragic if even cricket administration became another arena for communal suspicion and hostility. The present government represents an important departure from the sectarian rhetoric that was employed by previous governments. They have repeatedly pledged to protect the equal rights of all citizens and not permit discrimination or extremism in any form.

The recent international peace march in Sri Lanka led by the Venerable Bhikkhu Thich Paññākāra from Vietnam with its message of loving kindness and mindfulness to all resonated strongly with the masses of people as seen by the crowds who thronged the roadsides to obtain blessings and show respect. This message stands in contrast to the sectarian resentment manifested by those who seek to use the cricket appointments as a weapon to attack the government at the present time. The challenges before the Sri Lanka Cricket Transformation Committee parallel the larger challenges before the government in developing the national economy and respecting ethnic and religious diversity. Plugging the leaks and restoring systems will take time and effort. It cannot be done overnight and it cannot succeed without public patience and support.

New Recognition

There is also a need for realism. The appointment of Eran Wickremaratne and the new committee does not guarantee success. Reforming deeply flawed institutions is always difficult. Besides, Sri Lanka is a small country with a relatively small population compared to many other cricket playing nations. It is also a country still recovering from the economic breakdown of 2022 which pushed the majority of people into hardship and severely weakened public institutions. The country continues to face unprecedented challenges including the damage caused by Cyclone Ditwah and the wider global economic uncertainties linked to conflict in the Middle East. Under these difficult circumstances Sri Lanka has fewer resources than many larger countries to devote to both cricket and economic development.

When resources are scarce they cannot be wasted through corruption or incompetence. Drawing upon the strengths of all those who are competent for the tasks at hand regardless of party affiliation or ethnic or religious identity is necessary if improvement is to come sooner rather than later. The burden of rebuilding the country cannot rest only on the government. The crisis facing the country is too deep for any single party or government to solve alone. National recovery requires capable individuals from across society and from different sectors such as business and civil society to work together in areas where the national interest transcends party politics. There is also a responsibility on opposition political parties to support initiatives that are politically neutral and genuinely in the national interest. Not every issue needs to become a partisan battle.

Sri Lanka cricket occupies a special place in the national consciousness. At its best it once united the country and gave Sri Lankans a sense of pride and international recognition. Restoring integrity and professionalism to cricket administration can therefore become part of the larger task of national renewal. The appointment of Eran Wickremaratne and the new committee, while it does not guarantee success, is a sign that the political leadership and people of the country may be beginning to mature in their approach to governance. In recognising the need for competence, integrity and bipartisan cooperation and extending it beyond cricket into other areas of national life, Sri Lanka may find the way towards more stable and successful governance..

by Jehan Perera

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From Dhaka to Sri Lanka, three wheels that drive our economies

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Court vacation this year came with an unexpected lesson, not from a courtroom but from the streets of Dhaka — a city that moves, quite literally, on three wheels.

Above the traffic, a modern metro line glides past concrete pillars and crowded rooftops. It is efficient, clean and frequently cited as a symbol of progress in Bangladesh. For a visitor from Sri Lanka, it inevitably brings to mind our own abandoned light rail plans — a project debated, politicised and ultimately set aside.

But Dhaka’s real story is not in the air. It is on the ground.

Beneath the elevated tracks, the streets belong to three-wheelers. Known locally as CNGs, they cluster at junctions, line the edges of markets and pour into narrow roads that larger vehicles avoid. Even with a functioning rail system, these three-wheelers remain the city’s most dependable form of everyday transport.

Within hours of arriving, their importance becomes obvious. The train may take you across the city, but the journey does not end there. The last mile — often the most complicated part — belongs entirely to the three-wheeler. It is the vehicle that gets you home, to a meeting or simply through streets that no bus route properly serves.

There is a rhythm to using them. A destination is mentioned, a price is suggested and a brief negotiation follows. Then the ride begins, edging into traffic that feels permanently compressed. Drivers move with instinct, adjusting routes and squeezing through gaps with a confidence built over years.

It is not polished. But it works.

And that is where the comparison with Sri Lanka becomes less about what we lack and more about what we already have.

Back home, the three-wheeler has long been part of daily life — so familiar that it is often discussed only in terms of its problems. There are frequent complaints about fares, refusals or the absence of meters. More recently, the industry itself has become entangled in politics — from fuel subsidies to regulatory debates, from election-time promises to periodic crackdowns.

In that process, the conversation has shifted. The three-wheeler is often treated as a problem to be managed, rather than a service to be strengthened.

Yet, seen through the experience of Dhaka, Sri Lanka’s system begins to look far more settled — and, in many ways, ahead.

There is a growing structure in place. Meters, while not perfect, are widely recognised. Ride-hailing apps have added transparency and reduced uncertainty for passengers. There are clearer expectations on both sides — driver and commuter alike. Even small details, such as designated parking areas in parts of Colombo or the increasing standard of vehicles, point to an industry slowly moving towards professionalism.

Just as importantly, there is a human element that remains intact.

In Sri Lanka, a three-wheeler ride is rarely just a transaction. Drivers talk. They offer directions, comment on the day’s news, or share local knowledge. The ride becomes part of the social fabric, not just a means of getting from one point to another.

In Dhaka, the scale of the city leaves less room for that. The interaction is quicker, more direct, shaped by urgency. The service is essential, but it is under constant pressure.

What stands out, across both countries, is that the three-wheeler is not a temporary or outdated mode of transport. It is a necessity in dense, fast-growing Asian cities — one that fills gaps no rail or bus system can fully address.

Large infrastructure projects, like light rail, are important. They bring efficiency and long-term capacity. But they cannot replace the flexibility of a three-wheeler. They cannot reach into narrow streets, respond instantly to demand or provide that crucial last-mile connection.

That is why, even in a city that has invested heavily in modern rail, Dhaka still runs on three wheels.

For Sri Lanka, the lesson is not simply about what could have been built, but about what should be better managed and valued.

The three-wheeler industry does not need to be politicised at every turn. It needs steady regulation — clear fare systems, proper licensing, safety standards — alongside encouragement and recognition. It needs to be seen as part of the solution to urban transport, not as a side issue.

Because for thousands of drivers, it is a livelihood. And for millions of passengers, it is the most immediate and reliable form of mobility.

The tuk-tuk may not feature in grand policy speeches or infrastructure blueprints. It does not run on elevated tracks or attract international attention. But on the ground, where daily life unfolds, it continues to do what larger systems often struggle to do — show up, adapt and keep moving.

And after watching Dhaka’s streets — crowded, relentless, yet functioning — that small, three-wheeled vehicle feels less like something to argue over and more like something to get right.

(The writer is an Attorney-at-Law with over a decade of experience specialising in civil law, a former Board Member of the Office of Missing Persons and a former Legal Director of the Central Cultural Fund. He holds an LLM in International Business Law)

 

by Sampath Perera recently in Dhaka, Bangladesh 

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