Features
Joining in Psychosocial work back home in Sri Lanka

(Excerpted from Memories that linger…..My journey in the world of disability by Padmani Mendis)
When my memories come back to Sri Lanka they call out urgently, “Remember first the Psychosocial Project!” For the PSP was unique. It was implemented during the long conflict for our people affected by it in the northern and eastern parts of our country. Led by Gameela Samarasinghe and Ananda Galapatti with Harini Amarasuriya, Kusala Wettasinghe and others.
Later, but still also during the conflict, with some of these and other committed psychosocial workers memories of meeting needs this time of our “Ranaviru” or disabled soldiers. This was with the Ranaviru Seva Authority, RVSA, under the chairmanship of Dr. Narme Wickramasinghe with the able assistance of Dr. Visakha Dissanayake. The RVSA worked in the areas where our armed forces came from.
Within both the PSP and the RVSA I had the privilege of being invited to work with our psychosocial workers to see to the disability needs of civilians in the first project and of members of our armed forces in the second with whom they interacted. Those were difficult times for our people, but as always, our young professionals stepped forward to serve their fellow country women and men.
Introducing Community-based Rehabilitation to the NGO Sector in Sri Lanka
To continue with memories of my journey, I have to go back now to the year 1979 and the month of August, when I returned home after my first assignment for the WHO in Geneva. Whilst I was carrying out my task participating with so many others in the global development of the concept, strategy and technology of CBR (Community Based Rehabilitation), my thoughts were constantly of how these would fit so well in Sri Lanka to benefit our disabled people.
So, no sooner I returned to Colombo, I made an appointment to meet the Deputy Leader of the NGO Sarvodaya, which in Sri Lanka has been the most well-known NGO in community development. The work of Sarvodaya was based on social mobilisation, just as CBR is. I had come to know Mrs. Sita Rajasooriya when she was a Commissioner in the Girl Guide Movement and I was a teenage girl guide.
Over a chat about what I had been doing in Geneva, I gave her a copy of the WHO Manual and asked her whether she would look at it. She called me a year or so later to tell me that Sarvodaya was implementing a CBR Project in the district of Kalutara in the Western province. I have been there and elsewhere with Sarvodaya several times, visiting with them their people in their homes.
Over the next several years, other NGOs called on me to help them start implementing CBR in many parts of Sri Lanka – Fridsro in Kandy in the Central province, Navajeevana in Tangalle in the Southern province and SEED (Social, Economic and Educational Developers) in Vavuniya in the Northern province were some of the larger ones. All the projects had funding partnerships with outside donors. With evidence of visible and measurable impact, projects grew. In the long-term however potential growth was sometimes stunted by limited funding.
I shall come back to Fridsro later and its relationship with Government CBR programmes under the leadership of Gihan Galekotuwa. Fridsro sans Gihan Galekotuwa has now had to fade out of the realm of disability due to unavailability of sponsorship.
Sarvodaya, Navajeevana and SEED led respectively by Dr. A.T. Ariyaratne, and later his son Vinya, the late Kumarini Wikramasuriya and Ponnambalam Narasingham, together with many other NGOs continue their work in disability promoting CBR. The last of the three named above gave his formal name reluctantly when I asked him just now on the telephone, emphasising that he preferred being called “Singham”. This is what I had always known him by.
Time spent with these organisations so long ago are among my most memorable. With SEED it was focused on teaching their staff. SEED had been within sight of the conflict. We used for teaching the top floor of their three-storey building with a roof made of green metal sheets. Made the room very, very warm. But the breeze that wafted through its open sides compensated somewhat.
Here we had some of the most participatory of my teaching sessions in Sri Lanka. SEED staff were active, interested, motivated. Both the heat generated in the atmosphere and that in debate called for frequent ice breakers. These were innovative and enjoyable. But mostly I sat out, needing for myself a mental and physical break from all that dynamism around me.
The only hotel in Vavuniya was filled to capacity with families from the North fleeing the conflict. I stayed there only once. Having to jump over a smelly open sewer made so by disrepair to get into the hotel was off-putting. The disrepair extended to the inside of the hotel because such was the time. Compensating for this the management was concerned and kind, and had found for me a small room with many stairs to climb to get to it. I had all my meals here in my room because there was no other place for it. It was simply furnished with a bed, desk and chair.
There was no kitchen either and the hotel bought me my food from outside. An upset tummy on a few occasions indicated to me that I should find other lodgings next time. So on my following visits, SEED found for me a convent to stay at. Here, living with nuns, I felt cherished. I was their first paying guest. They were truly beautiful with their warmth and their empathy.
Other Experiences with NGOs
Many years later, and still during the long conflict, I was back North again twice on my journey. The first time I was in Jaffna. It was with Save the Children Fund (SCF), UK. They sent me so I could advise them how they could include actions for disabled children within their Northern programme.
Much of Jaffna district at the time was under the control of the Tamil Tigers. SCF had to obtain special permission for me to come to Jaffna, which, it turned out, they did quite easily. I believe it was easy because someone had got my name wrong. On the letter granting permission it was written “Pathmini”, the way it is in Tamil. I was given permission to travel anywhere I needed. I was not even stopped at checkpoints. Everywhere I went, it seemed as though I was expected.
The next work assignment in the North at this time included coming back to Vavuniya. I was here with Hameed of UNICEF as part of a series of teaching assignments I did to introduce to district and divisional officials issues related to disability in children. And to discuss with them how they may deal with such issues during the course of their work, so attempting to include childhood disability in development strategies during this time of conflict.
The series also covered Puttalam, Mannar and Trincomalee, stretching out across our island. As far as I know, those workshops were never followed up. I hope the seed had been planted in many an interested mind and would have taken root in some. It was a difficult time for all.
Before my memories of the NGO sector move on, there is another that asks for recall. Save the Children Fund, UK showed much concern for disabled children, making their work inclusive to the extent possible. With that in mind, they had me develop for them in partnership with teachers, parents, children and others, “A Guide for Preschool Teachers”. SCF had it published in all three languages and it was widely used, especially in CBR. It helped bring into the preschool mainstream many young children at an early age. This was a task that gave me much satisfaction.
This was soon after the Tsunami of 2006. Looking back, it is clear that activities of the International NGOs at this time was at a peak. Sri Lanka was the beneficiary of generous help from a caring world.
How CBR came to be in government
Dudley Dissanayake was the Director of the School of Social Work managed by the Department of Social Services. This was located on Bagatalle Road in a two-storied house. Rent was paid for by Government. One day I received a call from Dudley asking if we could meet. We met the next day. He told me about the reason for his call.
He said that quite recently he had found in the back seat of the pick-up truck that he drove, a photocopy of a book. He did not know how it had got there, but his staff shared the use of the pick-up truck. They used this also to transport students for official tasks.
The book had been made by WHO and was about disabled people. It had my name on the cover along with two others. Dudley wanted to know what it was about. I was of course only too happy to share with him the work I was doing in Geneva with my colleagues Gunnel Nelson and Einar Helander and with innumerable others spread throughout many countries.
This was now 1981 which the UN had declared as the “International Year of the Disabled”. It was customary for the UN to do such things on subjects that they felt required the attention of member states. To mark its significance, Dudley felt that students of social work should have an exposure with disabled people and disability. We discussed how this could be done.
The result was that two students expressed their wish to carry out their final year project study testing the usefulness of the Manual in Sri Lanka. Dudley asked me if I could help them, and I believe I was fortunate to be able to do so. I said that first I would have the Manual translated into Sinhala.
For this purpose, I obtained the willing help of two physiotherapists, formerly favourite students. By name Wettimuny Silva and Somadasa Mohettige. While they did the translation in their own homes in the evenings after work, we met at my dining table in my home in Swarna Road for joint sessions which, as you can imagine, were called for quite often. We had the Sinhala Manual ready in no time. Wetta and Some, as their friends called them, and I maintain the bond we established at that time and continue our friendship.
First Field Tests in Sri Lanka
Dudley had the necessary photocopies made. I was soon walking the two villages of Meegolla and Kahandawelipotha in the Kurunegala district with the two students of social work. They had selected between them 20 children who had disability all under the age of 14 years. At the end of the six months of the project, 19 of the 20 showed improvements. Some of those children still live vividly in my memory.
One was Mala, aged eight years, who had cerebral palsy. Her mother cared for her with utmost love. She bathed, dressed and fed Mala in the morning and sat her on a chair at a window. Mala spent her day watching passers-by on the road.
That was until the two students of social work came into their lives. Soon Mala was learning to walk using bars her father made in the garden using long bamboos. She was helping her mother in the kitchen. Children from the neighbourhood came to her house to play with her. Hopefully in a few months she would go to the village school. The students arranged for the local social service worker to come to see Mala. The social service worker will get a wheelchair for Mala.
Another was 11-year-old Nandani. She too did not go to school. Her parents could not see how she could do that, seeing she could not speak. But she could hear. Like Ntchadi in faraway Serowe in Botswana, she too looked on longingly when her young siblings went to school. Counselling from the students, an appointment with the principal and the education officer and Nandani was in school.
When we visited the school before the project ended, Nandani was already showing signs of leadership in the classroom. She was a bright girl. She will surely catch up with her peers before long.
Dudley shared with UNICEF Colombo the study and the results of the work of the students. He was able to secure from UNICEF formal support for the development of CBR as project studies for a number of his students over the next few years. But within three years UNICEF, with the Department of Social Work and the help of students, started a large CBR project in Anuradhapura district.
In time Dudley, climbing the administrative ladder step by step reached the Ministry of Social Welfare. It was first as Senior Assistant Secretary, then as Additional Secretary, and finally reached the peak as Secretary of the Ministry. Dudley took CBR there with him. Dudley had the Manual translated into Tamil and introduced its extended use in the North. From then on CBR grew within Government with generous allocations directly from the national budget.
Disability Studies Unit – Early Years in Sri Lanka
I shared with you in the section above how the University of Kelaniya, in 1993 with support from Sweden, set up the Disability Studies Unit or DSU and of my role in it. I also continued in that section to share with you my journey in disability during my time there, focusing on aspects of international work. This is a suitable time perhaps to reflect on my journey with the DSU in Sri Lanka.
It was Anoja Wijeyesekera, at the time a Programme Officer at UNICEF Colombo who introduced the DSU to the Ministry of Social Welfare. Viji Jegarasasingham was the Additional Secretary at the time. Mrs. J. was one dynamic lady with a mission. That mission was to ensure the effective functioning of her ministry and other institutions under her purview. She was later promoted as Secretary and held that post for many years until her retirement from Government service.
Viji Jegarajasingham, our Mrs J., set up within the Ministry a Resource Group on CBR with just five of us as members. One of them was Gihan Galekotuwa or Gale who was then the Disability Programme Head at the NGO Fridsro. Our Resource Group strengthened the relationship in disability work between this ministry and that of health and of employment. This was with the aim of planting the seed of multi-sectoral cooperation to benefit disabled people with a wider perspective of their rights.
Gale was convinced that CBR was the way to go if the rights of disabled children and adults were to be fulfilled with their inclusion and participation in their communities and in society at large. Fridsro had developed their CBR capacity by implementing CBR themselves in parts of the Central Province where they were located. Starting in Poojapitya Division and spreading to 11 others in the Kandy district. These were developed as learning and teaching areas.
Gale soon had Fridsro draw up an MOU with the Ministry of Social Welfare to provide technical and other support to the Ministry to improve their CBR programme both in quality and in coverage. This agreement and action continued for many years, even after I was no longer at the DSU.
Within a few years many disabled children and adults spread out in most of Sri Lanka’s districts had been reached. A change was being brought about in their lives, families and communities. Monitored continuously and evaluated at intervals by Fridsro.
Working with me at the DSU was Somadasa Kodikara, a former student of mine at the School of Physiotherapy. Representing the DSU “Kodi” and I worked with the Ministry and with Fridsro as a threesome to reach disabled people in more than 50% of Sri Lanka’s districts during those few years. The DSU had roles in both teaching and in monitoring. We soon learned that Sri Lanka government workers were loath to submit written reports. As for us, we were happy monitoring through field visits. For us it was any excuse to go to the people.
During our years together at the DSU, Kodi and I continued to evaluate the WHO Manual in the two languages with periodic revisions and continuous improvement. Fridsro provided financial support for publishing them in both languages for field use. Kodi and I also produced and published through the DSU much teaching-learning material for both community workers and for their divisional and district supervisors.
Soon after the DSU was born, we were invited to link up with the Global Disability Database maintained jointly by Uppsala University and AHRTAG in London. Before I left the DSU in 1998, we had an agreement drawn up with the International Health Unit of London University and the Hospital for Children, Great Ormond Street to start the Education of Speech and Language Therapists or SLTs.
. The DSU has come a long way. And it will continue its own journey as it grows unendingly.
Features
Picked from the Ends of the Earth he became the Pope of the Peripheries

“You know that it was the duty of the Conclave to give Rome a Bishop. It seems that my brother Cardinals have gone to the ends of the earth to get one, but here we are.” That was then Cardinal Jorge Mario Bergoglio from Buenos Aries, Argentina, and newly elected as Pope Francis on 13 March 2013, addressing the throng of faithful Christians and curious tourists from the papal balcony of Saint Peter’s Basilica in Rome. “Sacristy sarcasm,” as a Catholic writer has aptly described it, was one of many endearing attributes of Pope Francis who passed away on Easter Monday after celebrating the resurrection of Christ the day before. Francis was the first Jesuit to become Pope, the first Argentinian Pope, and the first Pope from outside of Europe in over a 1,000 years.
He broke conventions from the outset, preferring the plain white cassock and his personal cross to richly trimmed capes and gold crucifixes, and took the name Francis not after any preceding Pope but after Saint Francis of Assisi, the 13th century Italian Catholic friar, one of Italy’s patron saints and the Church’s patron of the environment. Born to immigrant Italian parents in Argentina, the quintessential periphery of the modern world order, Pope Francis became the Pope of the world’s migrants, its peripheries, and its environment. The protection of migrants, the theme of the peripheries and the stewardship of the environment have been the defining dimensions of the Francis papacy.
Addressing the cardinals before the Conclave, Francis called on the Church to “come out of herself and to go to the peripheries, not only geographically, but also the existential peripheries”. Francis was the first Pope to break the Eurocentric matrix of the Church. His predecessor from Germany, Pope Benedict XVI, had been an unabashed Europhile who had expressed concerns over non-Christian Turkey joining the European Union and was known for his views alluding to violent aspects of Islam.
In contrast, Francis dared to take the Church “beyond the walls” and to reach out to humanity as a whole. His October 2020 encyclical, “Fratelli Tutti,” (Fraternity and Social Friendship), was an inspired call to fight the dominant prejudice of our time targeting Muslims. Muslims and Christians in the Middle East are among the more vocal in sharing their grief at his passing. He has consistently called for unity in their battered lands, “not as winners or losers, but as brothers and sisters”. During the devastation of Gaza after October 2023, he kept close contact with priests in Gaza and practically called them every night until his recent illness.
Within the Church, Francis recast the College of Cardinals to make it globally more representative and reduce its European dominance. The 135 cardinals under 80 years who will conclave to elect the Francis’s successor include 53 cardinals from Europe, 23 from Asia, 20 from North America, 18 each from South America and Africa, and three from Oceania.
His first encyclical in 2015, Laudato Si’” (“Care for our Common Home”) on the environment, was again a first for the Church, and it became the moral manifesto for climate change action both within and outside the Church, and a catalyst for consensus at the historic 2015 Paris Climate Change Conference. The encyclical focuses on the notion of ‘integral ecology’ linking climate crisis to all the social, political and economic problems of our time. The task ahead is to take “an integrated approach” for “combatting poverty, “protecting nature” and for “restoring dignity to the excluded”.
The 12 years of the Francis papacy were also years of historical global migration from the peripheries and the social and political backlashes at the centre. In one measure of the problem, there were 51 million displaced people in the world in 2013 when Francis became Pope, but the number more than doubled to 120 millions by 2024. Pope Francis countered the political backlash against migration by projecting compassion for the migrants and the marginalized as a priority for the Church. He famously rebuked Trump in 2015 when Trump was foraying into presidential politics and touted the idea of a “big, beautiful wall” at the US-Mexican border, and said that building walls “is not Christian.”
In January, this year, Pope Francis called out US Vice President JD Vance’s flippant interpretation of the Catholic concept of “ordo amoris” (the order of love or charity) to justify Trump’s restrictive immigration policies. Vance, a Catholic convert since 2019, had suggested that love and charity should first begin at home, could then be extended to the neighbour, the community, one’s country, and with what is left to see if anything can be done for the rest of the world. America first and last, in other words.
The Pope’s rejoinder was swift: “Christian love is not a concentric expansion of interests that little by little extend to other persons and groups. The true ordo amoris that must be promoted is that which we discover by meditating constantly on the parable of the ‘Good Samaritan,’ that is, by meditating on the love that builds a fraternity open to all, without exception.” The Pope went on to condemn the Trump Administration’s conflation of undocumented immigrant status with criminality to justify their forced deportation out of America.
Papacy and Modernity
The Catholic Church and the papacy are nearly 2,000-year old institutions, perhaps older and more continuous than any other human institution. The papacy has gone through many far reaching changes over its long existence, but its consistent engagement with the broader world including both Christians and non-Christians is a feature of late modernity. The Catholic journalist Russell Shaw in his 2020 book “Eight Popes and the Crisis of Modernity”, provides an overview of the interactions between the popes of the 20th century – from Pius X to John Paul II – and the modern world in both its spiritual and secular dimensions.
The dialectic between the popes and modernity actually began with Pope Leo XIII of the 19th century, whose 1891 encyclical Rerum Novarum was a direct response to the spectre of socialism in the late 19th century and elevated property rights to be seen as divine rights located beyond the pale of the state. As I have written in this column earlier, in Fratelli Tutti, Pope Francis falls back on anterior Christian experiences to declare that “the Christian tradition has never recognized the right to private property as absolute or inviolable and has stressed the social purpose of all forms of private property.” He also moved away from the Church’s traditional privileging of individual subsidiarity over the solidarity of the collective to emphasizing the value of solidarity, decrying the market being celebrated as the panacea to satisfy all the needs of society, and calling for strong and efficient international institutions in the context of globalized inequalities.
Popes of the 20th century have grappled with both secular and spiritual challenges through some really tumultuous times including two world wars; the rise and fall of fascism and Nazism, not to mention communism; the liberation of colonies as nation states; economic depressions and recessions; the sexual revolution; and, in our time, massive migrations, climate change, never ending conflicts, and most of all the growing recognition of the centrality of the human person including the recognition and realization of human rights.
In varying ways, the popes have been advocates of peace and provided moral and material support to resolving conflicts around the world. Pope Francis has been more engaged and more ubiquitous than his predecessors in using the papacy to good effect. His Argentinian background gave him the strength and a unique perspective to take on current political issues unlike the Italian popes of the 20th century; the Polish Pope John Paul II who had quite a different experiential background and therefore a different agenda; or Benedict XVI who was mostly a German theologian.
A pope’s ultimate legacy largely depends on what he did with the Church that he inherited, both as an institution and as an agency, and what he leaves behind for his successor. As the Catholic Historian Liam Temple, at Durham University, has observed in his obituary, “Pope Francis embodied a tension at the heart of Catholicism in the 21st century: too liberal for some Catholics and not liberal enough for others. As such, his attempts at reform necessarily became a fine balancing act. History will undoubtedly judge whether the right balance was struck.” At the same time, Pope Francis’s broader legacy could be that he irreversibly brought the spatial and social peripheries of the world to the centre of papacy in Rome.
by Rajan Philips
Features
LESSONS FROM MY CAREER: SYNTHESISING MANAGEMENT THEORY WITH PRACTICE

Part 10
Wrapping up in Japan
I was sorry that my wonderful stay in Japan was coming to an end. The Industrial and Systems Engineering course had come to a close. My wife, too, joined me for the last week. The Asian Productivity (APO) organizers of the course were very gracious in inviting her to the closing ceremony and the farewell party.
All the participants were excited about putting what we had learned into practice. In fact, we had to submit a work programme we hoped to implement upon returning to our home countries. The APO and AOTS (Association for Overseas Technical Scholarship) staff left no stone unturned to give us theoretical and practical knowledge over these three months. We were so grateful to them.
My wife and I had planned some interesting sightseeing, but nothing went according to plan. We had planned some excursions from the day after the course finished, but the TV announced early morning about an impending typhoon, advising everyone to stay indoors. The joke by the Philippines participants that “the only things they export to Japan are typhoons” came true.
Most typhoons originate near the Philippines and head towards Japan mainly in September. The “all clear signal” came only in the afternoon. The other trip we went on was to the amusement park at Lake Yamanaka at the foot of Mount Fuji. It was a disaster because it was the sunniest Saturday of that summer, and everyone was going in the same direction. The usual two-hour trip became six hours, and by the time we got to the park, it was time to leave on our pre-booked return bus. We just had time for a short paddle boat ride.
Stopover in the Philippines
As I had mentioned in an earlier episode, The Ceylon Tyre Corporation, where I was the Industrial Engineer, had a technical collaboration with BF Goodrich, a global tyre manufacturer with plants in several countries. They arranged for me to visit their plant near Manila.
If my memory is correct, I recall that the Sri Lanka rupee was stronger than the Philippine peso at that time. We were picked up at the airport by the Plant Manager, and the first thing he told my wife was, “Don’t ever wear that chain when you go out”. He told me, “Never wear that wristwatch when you go out”.
On the way to the hotel, the police checked the car. We were asked to get out and were checked. Immediately, I formed a negative opinion of the country. Apparently, there were some bomb explosions in the city. Marcos’s term was coming to an end. The general gossip was that Marcos had engineered the bomb blasts so that he could continue with Martial Law.
In 1980, Sri Lanka had no checkpoints, nor was anyone checked. When I entered a mall in the evening, the security guard thoroughly checked my wife’s handbag and my camera case. I was surprised at these checks. A couple of years later, Sri Lanka was in the same boat.
The factory visit was great. I was struck by the comparison that at the Ceylon Tyre Corporation, we made 1,000 standard tyres with 2,000 employees, while at the BF Goodrich factory they made 2,000 tyres with 1,000 employees. Our labour productivity was awful. However, I learned a few things that we could improve back home.
Back at work
Returning to the factory and resuming my job as the Industrial Engineer, I implemented some changes. Still, I found a lot of resistance from many others. I was determined to implement the famous Japanese “Quality Circles”, where non-executive employees are trained and empowered to analyze production and quality problems and proceed in a systematic way to find the root causes, generate solutions and implement them with management approval.
BF Goodrich New York sent a set of success stories and failures of Quality Circles from the USA and Europe. The year 1980 was the peak of the popularity of Quality Circles, and almost every journal, whether it was Engineering, Accountancy, Personnel Management, or Management, had articles about this new technique from the mystical Far East.
I wasn’t making much progress with Quality Circles, and a colleague told me it would never succeed because the Chairman was a non-believer in the participative style of management. The workers immediately erased the factory floor lines I managed to paint. Change was not favoured.
I discussed my frustrations with my immediate boss. I explained my desire to implement many new methods I learned in Japan and expected him to remove these obstacles. He pondered and said, “OK. Give me three months”. After three months, I had not noticed anything new or any change in attitude, so I confronted my boss again. He leaned back in his chair, smiled and said, “When I completed my MSc and returned, I faced a similar situation, but in three months, my enthusiasm had vanished. I expected the same to happen to you, so I promised that all your frustrations would be over in three months. I never bargained for your enthusiasm to remain”.
Since I had no role to play now and had implemented many new things, I decided it was time to seek better opportunities elsewhere where I could experiment with my newly gained knowledge.
Seeking New Opportunities
I had applied to a few other places and was selected, but I was still unhappy with the emoluments package. Nothing could match the salary and incentives at the Tyre Corporation despite my new position being at a much higher level. However, the Co-operative Management Services Centre (CMSC), later renamed the Sri Lanka Institute of Co-operative Management (SLICM), offered me the post of General Manager.
Unfortunately, I was informed by the Tyre Corporation that I have to complete the three-year obligatory period because of my training in Japan and that I cannot resign now. I had to decline the lucrative CMSC offer.
The Tyre Corporation was finding it difficult to find a replacement for the post of Finance Manager despite repeated advertisements. Even the previous Finance Manager was partly qualified. I, as the Industrial Engineer, was the only fully qualified Accountant. However, I had not worked a single day as an accountant.
I was very close to the Finance and Accountancy Division staff because my work involved a lot of information from Accounts for my performance analysis. When the advertisement for a Finance Manager (Head of Finance) appeared once more, the staff of the Accounting Division wanted me to apply, assuring me of their fullest support.
They probably went on the premise that the known devil is better than the unknown. I applied, and the Board of Directors interviewed me and asked me only one question: “Are you sure you want this post?” I said yes, and they all said, “Then the post is yours”. Nothing happens in Corporations until the minutes are confirmed at the next Board meeting.
While waiting for the next Board meeting, I heard that the CMSC vacancy was still unfilled. It has been six months since my interview there. I also heard that the Minister responsible for CMSC was in a dilemma because the two internal candidates for the post were from families known to the him, and he did not want to displease the one who would not be selected.
At the same time, my sister, who was Senior Assistant Secretary (Legal) to the Ministry of Justice, took me to meet Mr. S B Herath, the Minister of Food and Co-operatives. Immediately, he ordered CMSC to pay my bond, which was down to half its value by then and bonded me for two years at CMSC instead. He said, “This is only an intra-Government bookkeeping transaction”, so it’s not an issue. The Minister’s dilemma was sorted. An outsider was the better choice. He was probably displeased both internal candidates.
The day before the next Board meeting of the Tyre Corporation, the General Manager asked me to meet him and announced the contents of the letter he had received from the Ministry of Co-operatives. I confirmed my decision to take up the appointment at CMSC. When he got to know of my decision, the Chairman of the Tyre Corporation, Mr Justin Dias, tried to persuade me to remain, but I declined.
Later that evening, my uncle, Mr Sam Wijesinha, a former Secretary General of Parliament and later the Ombudsman, visited me, claiming that Mr Justin Dias had said I was making a terrible mistake. I explained that I knew the new place well because of their pioneering studies in improving co-operative societies with Swedish experts.
My uncle finally accepted my reasoning. My father’s approach was different. He said that even if it is a terrible place, you should take it if you have the courage and ability to turn it around. CMSC paid the bond, and I left the Tyre Corporation.
Moving to the CMSC
The CMSC was set up to provide advice, consultancy services and training for all types of Co-operative Societies. It was also an advisory body that advised the Minister if needed. During the closed economy, it conducted many useful projects such as queue reduction, form design, system design, and other work for the co-operative sector. The consultants were from Agriculture, Industry, Industrial Engineering, and Marketing. This is why the board preferred a multidisciplinary person to head the organization, and I fitted the bill. In addition to the consultants, there was the Administration Division, Documentation division and the support staff.
The previous incumbent of my post was Mr Olcott Gunasekera, who was the Chairman and General Manager. He had retired as the Commissioner of Co-operative Development and then taken the post at CMSC. Subsequently, he resigned from CMSC. When I arrived, the Chairman was Mr P K Dissanayake, who was still the Commissioner of Co-operative Development as well.
On my first day, I understood the culture of the new place. Being taken around, I was introduced to the staff and the building. We were on two floors of the MARKFED building in Grandpass. On my rounds, I noticed that one room shared by two consultants had no window curtains, but all other rooms had. Upon inquiry, I was informed that the two consultants had divergent views about the curtain. One wanted the curtains fully open, while the other wanted them fully closed. One morning, they discovered that the curtains had mysteriously vanished overnight. They were never replaced.
I did not see much enthusiasm at the staff meeting; most were with dull faces. Perhaps they disliked being bossed by a 33 year old General Manager. There was no vibrancy. The issues brought up were mostly petty issues. The next day, one consultant walked into my office with his cup of tea and blamed the administrative officer for the tea’s poor quality and lack of cleanliness. It was shocking. I had hoped they would be ready with plans to revive the co-operative sector rather than surface petty issues.
I realized that a complete overhaul of the culture was necessary. Most staff members were late to the office, and my first task was to issue a circular about being punctual and that there would be no grace period. Suddenly, all support staff, led by an “unofficial leader”, barged into my office about the circular. They had done their homework and found that many government organizations had a grace period except Tyre Corporation.
I stuck to my decision, and people got the message that I meant business. I transformed the sleepy office towards a more vibrant environment by organizing several training seminars for co-operative society staff. The sleepy office sprang to life, with even the idling drivers helping to fold and post the circulars. The place was beginning to change gradually. The older consultants gradually left with new opportunities brought about by the newly opening economy. I was sorry to lose the good experience, though.
More about CMSC in the next episode.
Sunil G Wijesinha
(Consultant on Productivity and Japanese Management Techniques
Retired Chairman/Director of several Listed and Unlisted companies.
Awardee of the APO Regional Award for promoting Productivity in the Asia and Pacific Region
Recipient of the “Order of the Rising Sun, Gold and Silver Rays” from the Government of Japan.
He can be contacted through email at bizex.seminarsandconsulting@gmail.com)
Features
Four post-election months as Chairman SLBC and D-G Broadcasting

I was Chairman of the Sri Lanka Broadcasting Corporation and Director-General of Broadcasting only for a period of a little over four months, before I was reassigned. Therefore, a lengthy account of my stewardship in this post would not be necessary. I would however, like to briefly touch upon some salient issues. Firstly, on the management side, I found the organization to lack sufficient vigour. There had developed a looseness dangerously bordering on the careless.
For instance, a Sinhala news reader, who had to do the 6.30 a.m. news bulletin came late by about ten minutes, delaying the station’s opening, in spite of the fact that a car was sent to her residence to pick her up. She had to be sent on compulsory leave pending an inquiry. A large number of employees had got into the habit of aimlessly walking the corridors. That had to be stopped. There were employees playing carom in the canteen, during office hours. The carom boards had to be taken into custody and released only during the lunch hour and after 5 p.m. Stern action was promised against anyone smelling of liquor.
‘The Directors of the divisions were enjoined to have a regular monthly meeting with their staff and the minutes of the meetings sent up to me. I met the Directors once a fortnight. I met the Trade Unions representing all parties and groups regularly. Through these meetings we were able to identify a long checklist of items that needed to be worked on and followed up. The list was then prioritized and specific time periods set for completion of action.
In some instances we later found, that implementation was on schedule, but the quality of the implementation poor. Quality checks were then installed. For some reason, the annual administration report of the Corporation had not been published for a number of years. Therefore, the reports and accounts had not been laid before Parliament. The rectification of this situation was begun. All in all, the entire administration and management of the institution had to be toned up and a degree of rigour injected into the system. This process was set in motion.
On the programme and quality side too, a great deal of collaborative effort had to be put in. Here, unfortunately, we did not have a free hand. Politics came into contention. During the period of the previous government some radio artistes, especially singers had been sidelined allegedly on political grounds, Now with a five-sixths majority in Parliament the rulers wanted to make up for lost time, and virtually demanded five-sixths of programs. The genre of many of them was Sinhala pop, and although I resisted consistently and continuously creating a serious imbalance in the Sinhala music programs, this happened. This initial surge could not be stopped, although towards my last month in office things were coming more into balance.
Amongst the varied programme activities, I was particularly interested in a program initiated by Mr. C. de S. Kulatillake on regional customs, dialects, and language peculiarities, including the Veddah language. We did not have television at this time and there was the danger, that with increased urbanization and migration, some of these linguistic and cultural aspects would be lost forever. I therefore, heavily backed Mr. Kulatilleke’s research and recordings and found ways and means of finding extra funds to sustain his program.
Practical Problems
In an era of non-existent T.V., radio in Sri Lanka had a powerful countrwide reach. Therefore, it naturally attracted the attention of politicians. This was not a healthy situation. Each one vied for more airtime. Each one kept tabs on the news bulletins and was disappointed and angry that their rivals and competitors appeared to get greater exposure. They all felt they were doing great things, but the SLBC only gave publicity to their rivals. This was a serious problem. It tended to disturb the balance of programming and the fair presentation of news.
On the other hand, it was also personally galling. Politicians, including Ministers, telephoned me with a degree of irritation and anger. Some of them accused my staff of partisanship and insisted on giving details of producer X’s close connections with Minister Y, leading to Minister Y getting undue and disproportionate publicity. Others, mercifully just a very few, accused me of trying to bring the government into disrepute. Apparently, according to this thinking the reputation of the government would depend to a large extent on maximizing the sound of their voices on radio.
To add to those woes was Mr. Premadasa, Minister of Local Government Housing and Construction and No. 2 in the UNP. He was obsessed with publicity to the point where all of us including the JSS felt that it was counter productive. He was happiest when arrangements were made for the country to hear his voice in abundance. None of us had a choice in this matter. But I got the flak, including some abusive phone calls, inquiring whether I was stooging Mr. Premadasa! Such are the difficulties of public servants who find themselves in the middle of political dog-fights.
To restore a degree of balance and equilibrium was exceedingly difficult, and it is to the credit of many in the Corporation, that as professional broadcasters, they resisted as far as possible irrespective of their party affiliations. Such resistance had my full encouragement and backing. The Corporation was not the United National Party Broadcasting Corporation or the Sri Lanka Freedom Party Broadcasting Corporation. It was the Sri Lanka Broadcasting Corporation set up by Parliamentary Statute. Therefore, as best as possible, Sri Lanka had to be served.
As Chairman of the Sri Lanka Broadcasting Corporation, I was also Ex-officio a member of the Board of Directors of the State Film Corporation. This was for me, a fascinating field and during my brief tenure there, I tried to bring whatever skills and experience I had, to the better management of the Corporation, as well as encouraging the beginning of a serious dialogue and reflection on policy.
The Artistic Temperament
Besides politics, the other central issue in the internal dynamics of the Corporation was the one of managing the artistic temperament. Artistes were sensitive people. Some of them were very talented. The problem was that the combination of these two qualities also made them very opinionated and often temperamental. Disputes among them were many. Some of them belonged to different schools of music, and had strong views about those of other schools. Some of them thought that they were trained in better musical academies than others. Some thought they had more modern views, which had to be given greater respect and weight.
Underlying these varied views was also the pervasive pressure of commercial competition. An Artiste’s standing in the Corporation was convertible to cash by way of a larger number of invitations to private shows, prospective work with recording companies, and other benefits. Given all these circumstances, an important preoccupation was the settling of squabbles among them, squabbles which threatened the smooth programming that was necessary in order to sustain a large variety of music programs, nvolving substantial broadcast time. I was to encounter later, similar problems with artists and artistes when I became Secretary to the Ministry of Education and Higher Education.
Within a day or two of our arrival in Sri Lanka (from a conference in Belgrade), I received a telephone call from Mr. S.B. Herat, Minister of Food and Cooperatives. He asked me to come and see him. I had neither known nor met Mr. Herat before. But I knew him by sight. When I saw him at his Campbell Place residence, where he stayed with his brother, after asking a few questions, he invited me to become the Secretary to his Ministry.
Mr. K.B. Dissanayke of whom I had written about in a previous chapter, was retiring from service. I inquired from Mr. Herat as to whether my present minister Mr. D.B. Wijetunge was aware that he was going to make this offer to me. He said “No”, but he would be speaking to him. I told him I was sorry, but if my present minister had not been informed, it was not possible for me to continue with this conversation.
This was the tradition we were brought up in. One did not discuss a matter like this behind the back of one’s minister. In fact, I remember the instance in the 1960’s when Mr. D.G. Dayaratne, a senior civil servant who was then functioning as the Port Commissioner when called by the Prime Minister Mrs. Bandaranaike and offered the post of Secretary to the Cabinet declined to discuss the issue, because she had not informed his Minister Mr. Michael Siriwardena. Mr. Dayaratne was later appointed, after the formalities had been concluded.
In my case, Mr. Herat was apologetic and said he would not discuss the matter further, but only wished to know whether I would serve if there was general agreement. I said, “Yes” and that this was based on a principle I followed, of taking up whatever assignment the government of the day wished me to undertake. Mr. Herat appreciated this, and we parted. As I was leaving he said “Please don’t mention this conversation to anybody. I will be clearing matters with your minister and the Prime Minister.” (Mr. Jayewardene was not President yet.)
I promised not to. Matters rested at this for two days. On the morning of the third day which was a holiday, where I had decided to go to the (radio) station later than usual, the telephone at home rang at about 9.30 a.m. The Minister of Lands and Irrigation Mr. Gamini Dissanayake was on the line. He said “Dharmasiri, what are you wasting your time at SLBC for? We are forming a new Ministry of Mahaweli Development. Join me and become its secretary.”
I was now in a serious quandary. I couldn’t tell him that the Food Minister had already spoken to me. I had promised to keep that conversation secret. I therefore rather lamely told Mr. Dissanayake that I knew nothing about irrigation systems or river diversions, and that it was best for him to look for someone with some experience in that area. I suggested Mr. Sivaganam, who was his Secretary in the Ministry of Lands. But Mr. Dissanayake was not to be so easily diverted.
He merely said, “No, you will pick it up in three months. It’s going to be an enormous challenge and a great creative endeavour. Please come. I will speak to the prime minister.” I reminded him that he should speak to my minister first. He promised to do so. To my relief, he did not request me to keep this conversation confidential. I therefore, rang Mr. Herat and was fortunate to find him at home. I requested an immediate appointment. I said that the matter was urgent. He asked me to come.
When I told him what happened, he was visibly upset. He thought that Mr. Dissanayake knew that he was interested in getting me. I told Mr. Herat that the last thing I wanted was to be in the middle of a tug of war between two ministers and to please understand that the present situation was none of my seeking. He was very understanding. He agreed that I should not be misunderstood by anyone.
Mr. Herat told me later that the matter was finally resolved in Cabinet. Both Ministers had argued for me. What had finally clinched the issue had been my previous experience as deputy food commissioner. The government was about to launch a major food policy reform, and they finally concluded that my presence in the food ministry was more important at the time.
Thus it was, that one afternoon, when I had just finished seeing off the French Cultural Attache (at SLBC), who had come to present some recordings of French music, an envelope bearing the seal of President’s House was hand delivered to me. It contained a letter from the Secretary to the President intimating to me that the President was pleased to appoint me as Secretary to the Ministry of Food and Co-operatives “with immediate effect.”
One could not however, abandon responsibilities involved in the only national broadcasting facility “with immediate effect.” What I did “with immediate effect” was to call a series of emergency meetings with all the relevant parties including Heads of Divisions, Trade Unions, and other important persons. The news of my imminent departure spread rapidly, and large numbers of employees sought to see me to express their shock and regret.
Inbetween meetings, I had to find the time to speak to them, however briefly. I had enjoyed good relations with everyone and I felt somewhat sad at the prospect of this sudden departure. I had to dissuade employees and trade unions going in delegation to see the Minister to protest at my going. Amongst the unions, one of the most affected seemed to be the JSS, the same union that protested at my appointment. Now they wanted to protest at my departure. This too, I successfully stopped.
The SLFP Union was extremely unhappy. They had felt secure because of my presence. Now they felt quite insecure. They did not know what type of person would succeed me. My Directors of Divisions were very upset. One of the problems was that to everyone this was a sudden blow. They did not possess my knowledge of the background to all this and I was of course sworn to secrecy.
My meetings went on till near midnight. I myself had not anticipated that my new appointment would come so fast. Therefore, there was much to discuss and decide on, particularly fairly urgent and important matters that would come up during the following few weeks. Then there were important matters to be pursued, both of a bilateral and international nature, consequent to the Non-Aligned Broadcasting conference. I had virtually just come back from that meeting. Responsibilities for follow up action had to be allocated. It turned out to be an exhausting day, and finally when I left the station for the last time another day had dawned.
(Excerpted from In Pursuit of Governance, autobiography of MDD Peiris)
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