Business
Authorized mobile importers urge SL govt. to reconsider VAT hike
A group of authorized mobile phone importers in Sri Lanka express deep concern over the Sri Lankan government’s decision to remove mobile phones from the Value Added Tax (VAT) exemptions list, coupled with a simultaneous increase in VAT from 15% to 18%, effective January 1st, 2024. This dual impact, wherein devices now not only face a sudden VAT imposition, but also at a significant rate of 18%, pose substantial challenges for the industry and the country. The importers urgently call for a critical reassessment by the authorities in light of these compounded challenges.
A press release said in this regard: ‘The timing of the VAT hike is particularly challenging for authorized mobile phone importers in the country. These companies have collaborated with the Telecommunications Regulatory Commission of Sri Lanka (TRCSL) to find viable solutions to the challenges of parallel imports. Parallel imports, or grey market goods, involve the import and sale of branded products in a market without the trademark owner’s consent. This issue has already caused a tax revenue loss of LKR 3.1 billion (USD 9.4 million) and a Forex outflow of LKR 31.6 billion (USD 96 million) via illegal channels in Sri Lanka.
‘With the sudden VAT increase, this loss is estimated to rise to 11.9 billion LKR, marking a substantial increase in tax revenue loss from illegal imports. Additionally, there is a projected further tax revenue loss to the government, amounting to a LKR 2.5 billion decline from legitimate imports. This decline is anticipated due to increased parallel import products driven by the rising prices of genuine products.
‘Moreover, the ramifications extend beyond the economic landscape. Over 10,000 direct job opportunities are now at risk, leaving families dependent on the industry—more than 15,000, including those involved in logistics, printing, branding, advertising, etc.—facing uncertainty. The policy change also jeopardizes direct Forex investment for market development by principals (ATL/BTL), putting this crucial financial support at risk. Furthermore, the spectre of a national security threat looms as parallel imports introduces unknown devices to the country, creating challenges in tracking these products.
‘Authorized mobile importers emphasize the unfortunate timing of removing cellular and electronic devices from the VAT-exempted list and the hike in VAT given the ongoing efforts by legal importers to find solutions for the persistent Parallel Imports (PI) issue.
‘Accordingly, the industry had put forward practical suggestions and is actively engaged in collaboration with the TRCSL to explore viable solutions which include proposing an option for registering already in-use PI devices at a nominal fee, introducing a Tourist SIM for the duration of the incoming visitor’s VISA period, and implementing whitelisting of non-registered IMEI from mobile networks. These initiatives aim to holistically address the challenges posed by parallel imports, foster regulatory compliance, and contribute to the development of effective policies that strike a balance between industry interests and regulatory requirements. However, the sudden imposition of VAT, and at an alarmingly high percentage while the industry was working with the TRCSL, is deeply concerning. Similar situations have been observed in countries like Pakistan and Nepal.
‘The absence of effective measures to restrict parallel imports before imposing taxes impacts legitimate imports and results in a substantial loss in government revenue. Authorized mobile importers stress the critical necessity for the government of Sri Lanka to prioritize and implement a viable solution for the parallel import problem before imposing additional taxes on the industry. This approach is urgent and essential to safeguard the industry’s interests and the government’s fiscal well-being.
‘On December 1st 2023, a meeting was convened involving the TRCSL, leading mobile brands and authorized importers. The assembly of mobile importers present included, Thushara Ratnaweera and Chaminda Silva representing Samsung, alongside Rajeev Gooneratne and Charles Wijesuriya from Gnext, Prasanna Weerakoon of JKOA, Chathura Jayawardena and Sha Bulathsinhala from Abans, and Gurubaran and Sanketh Gihan representing Vivo.’
Business
Sri Lanka to build a new tourism workforce to project a stronger national voice
Specialised training programme set to begin
The Sri Lanka Institute of Tourism & Hotel Management (SLITHM) has launched a new initiative that could quietly reshape the country’s tourism industry – the National Tourist Interpreter Training Programme.
The idea, explained by SLITHM Chairman Dheera Hettiarachchi, is simple but important. Sri Lanka does not need to rely only on bigger tourist numbers or louder promotion. It needs to help visitors understand the country better.
“This is where the concept of a tourist interpreter comes in”, he said.
“Unlike traditional tour guides, who mainly explain and show places, interpreters are trained to go deeper. They connect the story behind what visitors see; linking history, culture, environment and local life. In a country like Sri Lanka, where ancient heritage, rich biodiversity and living communities are closely connected, this approach can make a real difference,” Hettiarachchi explained.
The programme itself will run for three months and focus more on field visits and practical learning rather than classroom teaching. It is open to academics and professionals with knowledge in areas such as history, culture, environment and research. Those who complete the course will receive a National Tourist Interpreter Licence from the Sri Lanka Tourism Development Authority, along with a digital badge.
With a course fee of around Rs. 250,000, this is not meant for mass entry. The target is a smaller, more specialised group. These interpreters are expected to work with destination management companies, serving high-end travellers who are looking for meaningful and informed experiences, not just sightseeing.
Speaking further, the SLITHM chairman said: “Globally, this trend is already visible; visitors increasingly expect detailed explanations about nature, conservation and local communities in the destinations they visit. They want to know not just what they are seeing, but why it matters. Sri Lanka has the natural and cultural depth to offer this kind of experience. What has been missing is the structured way of delivering that knowledge. That is where this initiative fits in.”
According to SLITHM, there is also a wider benefit. Visitors who understand a place tend to respect it more. This can reduce damage to sensitive sites and support conservation efforts, creating a better balance between tourism and the environment.
In this context, a new group of trained interpreters could gradually change how Sri Lanka is presented to the outside world. Instead of quick impressions shaped by social media, these interpreters can offer informed, thoughtful accounts of the country, combining knowledge with storytelling.
For a destination long promoted mainly for its beaches and scenery, this shift towards deeper storytelling may be both timely and necessary.
By Sanath Nanayakkare
Business
Savers squeezed by lower returns as liquidity surge eases borrowing costs
A quiet but persistent strain is being felt by Sri Lanka’s savers, particularly retirees and fixed-income households who depend on bank interest to meet daily expenses such as groceries, medicine and utility bills. As deposit rates remain subdued, this segment continues to absorb the impact of a changing monetary environment with little visibility, even as broader conditions begin to ease for borrowers.
The latest economic indicators show that this pressure on savers is unfolding alongside a gradual shift towards lower lending rates and improved liquidity in the banking system.
At the centre of the transition is the Average Weighted Prime Lending Rate (AWPR), which declined to 9.63% in the week ending April 24, 2026, easing by 16 basis points from the previous week. This signals that borrowing costs are beginning to edge down, offering some relief to businesses and individuals reliant on credit.
In practical terms, housing loans, business overdrafts and working capital facilities could become marginally cheaper in the period ahead. However, as banks tend to adjust lending rates cautiously, the full benefit may take time to reach small businesses and ordinary consumers.
In contrast to the relief expected for borrowers, savers are likely to remain under pressure. Deposit rates have not shown a corresponding upward movement, meaning that interest income, a crucial lifeline for many households remains constrained in real terms, especially against the backdrop of rising living costs.
Monetary developments during the week also reflect a careful balancing act by policymakers. Reserve money declined, largely due to a reduction in currency in circulation, which stood at around Rs. 1.79 trillion by April 24. This suggests tighter control over physical cash in the system, possibly aimed at maintaining price stability and managing inflation expectations.
Yet, within the banking system itself, liquidity conditions have eased significantly. Total outstanding market liquidity rose sharply to a surplus of Rs. 199.17 billion, nearly doubling from the previous week. This increase indicates that banks have plenty of cash, which typically encourages lending and places downward pressure on interest rates.
For the public, the implications are mixed and unevenly distributed. Borrowers stand to gain gradually from lower interest rates, and businesses may find credit more accessible as liquidity improves. Consumers could also benefit from increased competition among banks to lend.
But for savers – a significant yet often overlooked segment – the story is different. With deposit returns remaining relatively low, their purchasing power continues to be tested, underscoring a growing divide in how monetary policy outcomes are experienced across society.
By Sanath Nanayakkare
Business
ComBank expands agency banking network to 26 locations
Commercial Bank of Ceylon has expanded its ‘ComBank Shakthi’ Agency Banking network to 26 strategic locations nationwide, adding 22 new outlets to the four pilot sites launched earlier.
The initiative partners with trusted local businesses or individuals who act as bank intermediaries, equipped with specialised POS devices running proprietary software for secure, real-time transactions. Customers can perform cash deposits, withdrawals, fund transfers, balance inquiries, and bill payments closer to home—reducing travel time and cost.
The expansion strengthens financial inclusion for underserved and unbanked communities, particularly in rural areas, and integrates closely with the Bank’s Agriculture and Micro Finance Units (AMFU), leveraging existing community trust. Agency outlets now complement Commercial Bank’s 272 traditional branches, bringing total physical access points to 298.
New locations include Katupotha, Oddusudan, Baduraliya, Vankalai, Akkaraipattu, and Lahugala, among others. The four pilot outlets remain at Tissamaharama, Hambantota, Siyambalanduwa, and Buttala.
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