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Technical Overview of Online Safety Act

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Eng. Rohana Palliyaguru
Former Chief Operating Officer,
Sri Lanka Computer Emergency Readiness Team

In 2018, “EUROPOL” headquartered in Hague, Netherlands, a key organization established to prevent and combat serious internationally organized crimes, cybercrime and terrorism, had clearly defined the difference between cyber-dependent crimes and cyber-enabled crimes . As defined by them, any crime that can only be committed using computers, computer networks or other forms of information communication technology was named as cyber-dependent crimes and traditional crimes facilitated by the Internet and digital technology were categorized as cyber-enabled crimes. So, there are two categories of cybercrimes and these definitions are internally accepted.

Illicit intrusion and hacking into computer networks, disruption of computer functionality with the spread of viruses or other malware and Distributed Denial of Service (DDoS) attacks which can paralyze service delivery by computers are some examples for cyber-dependent crimes.

Some Cyber-enabled crimes are child sexual exploitation, fraud/scams,blackmail, extortion etc.

In the Sri Lankan context, Computer Crime Act No. 24 of 2007 has already provided necessary legislative provisions for tackling most of the cyber-dependent crimes.

Issues related to content such as defamation, harassment, misinformation, impersonation occur not only through online means but also through the use of other traditional means (electronic or print media). Hence, such things fall under cyber-enabled crimes. Sri Lanka has adequate laws to cobat such cyber-enabled traditional crimes. If not, the relevant legislation should be amended accordingly. It is not appropriate to make separate laws for such crimes considering only internet media, and doing so becomes very suspicious.

Hence, the objective of the Online Safety Act itself is problematic.

Also, naming the Act as Online Safety Act is also meaningless because its scope is very narrow. Otherwise it should be drafted in such a way to cover both types of cybercrimes mentioned above. But it is not so. Only provisions related to cyber-enabled crimes are mentioned in this act. These are often content related issues. Since the Act has given priority to regulating social media, I think it is appropriate to change its name to Social Media Regulation Act.

While drafting this Act, it appears that no inputs from information technology experts had been obtained as many of the provisions included are not practical. For example, provisions sought to be enforced through global Internet intermediaries are not enforceable because the Sri Lankan market is too small for them to bother about and we do not have the bargaining power necessary to ensure enforcement. This should have been pointed out by IT expert but that does not seem to have happened. If the global service providers decide to exit the Sri Lankan market due to those provisions, it will severely affect the country’s economy as well as social harmony.

This Online Security Act will have a huge impact on the freedom of expression of Sri Lankan citizens. The power to determine false/true statements and declare them as prohibited has been given to five people in a population of 21 million. These five who cannot be considered politically independent will be nominated and appointed by the President with the approval of the Constitutional Council. This will have a major impact on the independence and impartiality of the commission as the President is empowered to nominate politically biased loyalists at will. The power to remove them at any time has also been given to the President. Reasons for doing so has not bee specified in the Act itself. Affected members are only given an opportunity to state their case at a hearing and there is no appeal process.

As disqualification for appointment as a member of the commission, the Act mentions financial or other interest of such a member that may adversely impact the implementation of the commission’s functions. But there is no mention of required political independence of such members. It is essential that such a member cannot have a conflict of interest with Internet service providers, social network service providers, Internet intermediaries, but that is not mentioned here.

Although the Commission has been entrusted with wide powers and duties, there are many practical obstacles to carrying them out. It appears that the provisions have been included without adequate technical study or consultation. These practical problems will arise with implementation and the results will experience in the future.

The extent to which Internet Service Providers (ISPs) and Internet Intermediaries will comply with orders of the commission directly depends on the bargaining power we have as a country. We do not have the bargaining power of India, Japan or China. Our population of about 21 million is not a huge market that wields such influence. Also, global Internet intermediaries that provide various services have already introduced community standards to regulate the contents on their platforms which are currently in operation. Through that, they have also implemented a certain level of regulation in their platforms. It is unlikely that they will agree to carry out directives of a commission in a small country going beyond global community standards they have introduced.

ISPs only provide access to the Internet and are not concerned or responsible for its content or what users browse through the connection. It is therefore ludicrous to issue directives to the ISPs to provide opportunities to affected parties to respond to content deemed prohibited by a commission here. The ISPs have no control over such matters.

Persons making prohibited statements must be specifically identified before being notified to stop making such statements. Who is going to do that ? Also, in order to specifically identify a particular person it is essential to obtain privacy related data from the relevant social media service provider or Internet intermediary. Since every global service provider is obliged to protect the privacy of their users (via privacy policies), it is doubtful that they would override their privacy policies and provide that information to the commission.

The commission can issue notices to the Internet intermediaries to remove prohibited content from their online platform or block the content to users in Sri Lanka.But as I mentioned above, they will remove or block them only if the content is contrary to their policies. In such a case, the commission can only block the whole platform (eg: facebook) through Internet service providers in Sri Lanka. This is unfair to all users in Sri Lanka and as a result there is a danger that internet intermediaries may also withdraw from providing services to our country.

When internet intermediaries have the ability to automatically check whether some content violates their community standards through complex processes using modern technology such as artificial intelligence (AI algorithms), how far will they accept the recommendations made by the commission to remove prohibited statements?This should be thought of practically.

It has been proposed to maintain an online portal containing information to give the public an understanding of the falsity of a certain statement. This is funny because the public can get more information from lot of other independent sources and come to their own conclusions than referring to the information provided via this portal.

A team with expertise in information technology is required to carry out investigations that may be necessary for the execution of the Commission’s powers and duties. Who is going to do this? Does the Commission have a permanent internal investigation team?

It is not practical to register Global Internet Intermediaries in such a manner as may be specified by the rules made by this Act. We are a bankrupt country without enough market or bargaining power to enforce such provisions. Therefore, this provision should be reconsidered.

In order to specifically identify a person who has made a false statement, it is essential to obtain personally identifiable information (PII) from Internet intermediaries. How practical is this? As I mentioned above, will they provide the information requested by the Commission? Even if that is granted, how can the legal action be taken if the person is outside Sri Lanka? Will ISPs in overseas provide relevant data to the Commission for investigations?

Also, a fact that is true at one moment may be false at another. Even if a provocation or riot occurred on the basis of a truthful statement, it is also possible that the commission later defines it as a false statement because of the riots.

Disruption of a religious assembly by a true statement may later become a false statement because of the fact that the incident did not occur. For example, the Easter bomb attack may not happen because of a statement spread predicting it can happen on that day and disturbs religious gatherings. But since the bomb blast did not happen, later the above statement can be interpreted as a false statement justifying that it was made purposely to disturb the said religious meetings.

Outrage of religious feelings is a very sensitive matter and there should be a balance of freedom of expression and its limitations. One’s beliefs regarding a religion may be contrary to another’s and how should the right to express it be? For example, is it an insult to a religion and a false statement to declare that there is no one called God?

Cheating doesn’t just happen online. Other traditional methods are also widely used for that. Therefore, it is more appropriate to introduce a law that is common to all or to update an existing law rather than make legal provisions limited to online media.

Impersonating doesn’t just happen online either. This fraud can also be done by using fake documents. Therefore, the existing laws should have been updated to cover online methods as well.

The provisions of this Act regarding child abuse should have been made by updating other existing Acts such as the Child Protection Act, and not by highlighting them as an offenses due to the medium of the Internet. Online techniques are just one plaform through which child abuse occurs.

Although it is possible to obtain an order requiring disclosure of information relating tho those making statements using a fake online account or bot, as I have mentioned several times above, it is doubtful to what extent Internet intermediary service providers will cooperat due to their existing privacy policies. If there was an international law in this regard, this may have been easy.But we know from past experience that obtaining privacy related information through cyber security conventions is not practical.

This Act exempts ISPs from liability in case something is uploaded or interfered with by a third party. It is not necessary to say this because it is not their responsibility. As stated earlier, if those who drafted the Bill had recognized the role of Internet service providers, such a provision would not have been provided.

Global Internet Intermediary Service Providers will not take action on content unless it violates existing community standards. It is also unlikely that they will appear in our courts to resolve content related issues.

I feel that it is required to re-think whether those global Internet intermediaries agree to the various conditions stipulated in Section 29 of the Act. Internet intermediary service providers are well aware that fake online accounts and organized counterfeiting occur through their platforms. But, they have not taken drastic measures to ban them completely, often to protect freedom of expression and individual identity. They also do not hesitate to cancel such accounts if they violate their community standards. It is unlikely that they will implement the Commission’s directives to ban fake accounts.

Finally, it must be mentioned that this is not an Act introduced with the broad objective of creating security online, but one aimed at controlling content on the Internet. In the future, we can experience the impact of this on the freedom of expression of the people as well as the economy and social activism.



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Sri Lanka’s new govt.: Early promise, growing concerns

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President Anura Kumara Dissanayake’s demeanour, body language, and speaking style appear to have changed noticeably in recent weeks, a visible sign of embarrassment. The most likely reason is a stark contradiction between what he once publicly criticised and analysed so forcefully, and what his government is actually doing today. His own recent speeches seem to reflect that contradiction, sometimes coming across as confused and inconsistent. This is becoming widely known, not just through social media, YouTube, and television discussions, but also through speeches on the floor of Parliament itself.

Doing exactly what the previous government did

What is now becoming clear is that instead of doing things the way the President promised, his government is simply carrying on with what the previous administration, particularly Ranil Wickremesinghe’s government, was already doing. Critically, some of the most senior positions in the state, positions that demand the most experienced and capable officers, are being filled by people who are loyal to the JVP/NPP party but lack the relevant qualifications and track record.

Such politically motivated appointments have already taken place across various government ministries, some state corporations, the Central Bank, the Treasury, and at multiple levels of the public service. There have also been forced resignations, bans on resignations, and transfers of officials.

What makes this particularly serious is that President Dissanayake has had to come to Parliament repeatedly to defend and “clean up” the reputations of officials he himself appointed. This looks, at times, like a painful and almost theatrical exercise.

The coal procurement scandal, and a laughable inquiry

The controversy around the country’s coal power supply has now clearly exposed a massive disaster: shady tenders, damage to the Norochcholai power plant, rising electricity bills due to increased diesel use to compensate, a shortage of diesel, higher diesel prices, and serious environmental damage. This is a wide and well-documented catastrophe.

Yet, when a commission was appointed to investigate, the government announced it would look into events going back to 2009, which many have called an absurd joke, clearly designed to deflect blame rather than find answers.

The Treasury scandal, 10 suspicious transactions

At the Treasury, what was initially presented as a single transaction, is alleged to involve 10 transactions, and it is plainly a case of fraud. A genuine mistake might happen once or twice. As one commentator said sarcastically, “If a mistake can happen 10 times, it must be a very talented hand.” These explanations are being treated as pure comedy.

Attempts to justify all of this have sometimes turned threatening. A speech made on May 1st by Tilvin Silva is a case in point, crude and menacing in tone.

Is the government losing its grip?

Former Minister Patali Champika has said the government is now suffering from a phobia of loss of power, meaning it is struggling to govern effectively. Other commentators have noted that the NPP/JVP may have taken on a burden too heavy to carry. Political cartoons have depicted the NPP’s crown loaded with coal, financial irregularities, and political appointments, bending under the weight.

The problem with appointing loyalists over qualified professionals

Appointing own supporters to senior positions is not itself unusual in politics. But it becomes a betrayal of public trust when those appointed lack the basic qualifications or relevant experience for the roles they are given.

A clear example is the appointment of the Treasury Secretary, someone who was visible at virtually every NPP election campaign event, but whose qualifications and exposure/experiences may not match the demands of such a critical position. Even if someone has a doctorate or professorship, the key question is whether those qualifications are relevant to the role, and whether that person has the experience/exposure to lead a team of seasoned professionals.

By contrast, even someone without formal academic credentials can succeed if they have the right skills and surround themselves with advisors with relevant exposure. The real failure is when loyalty to a political party overrides all other considerations, that is a fundamental betrayal of responsibility.

The problem is not unique to this government. In 2015, the appointment of Arjuna Mahendran as Central Bank Governor was a similar blunder. His tenure ended in scandal involving insider dealing and bond market manipulation. However, in that case, the funds involved were frozen and later confiscated by the following government, however legally questionable that process was.

The current Treasury losses, by contrast, may be unrecoverable. Critics say getting that money back would be next to impossible.

The broader damage: Demoralisation of capable officials

When loyalists are placed above competent career officials in key positions, it demoralises the best public servants. Some begin to comply in fear; others lose motivation entirely. The professional hierarchy breaks down. Junior officials start looking over their shoulders instead of doing their jobs. This collective dysfunction is ultimately what destroys governments.

Sri Lanka’s pattern: every government falls

This pattern is deeply familiar in Sri Lankan history. The SWRD Bandaranaike government, which swept to power in 1956 on a wave of popular support, had declined badly by 1959. The coalition government, which came to power reducing the opposition to eight seats, lost in 1977, and, in turn, the UNP, which came in on a landslide, in 1977, crushing the SLFP to just eight seats, suffered a similar fate by 1994.

Mahinda Rajapaksa came to power in 2005 by the narrowest of margins, in part because the LTTE manipulated the Northern vote against Ranil Wickremesinghe. But he was re-elected in 2010 on the strength of ending the war against the LTTE. Still, by 2015, he was voted out, because the benefits of winning the war were never truly delivered to ordinary people, and because large-scale corruption had taken root in the meantime. Gotabaya Rajapaksa didn’t even last long enough to see his term end.

Now, this government, too, is showing early signs of the same decline.

The ideological contradiction at the heart of the NPP

There is another challenge: though the JVP presents itself as a left-wing, Marxist-socialist party, many of those who joined the broader NPP coalition, businesspeople, academics, professionals, do not hold such ideological views. Balancing a left-leaning party with a centre-right coalition is extremely difficult. The inevitable tension between the two pulls the government in opposite directions.

The silver lining, however, is that this has produced a growing class of “floating voters”, people not permanently tied to any party, and that is actually healthy for democracy. It keeps governments accountable. Independent election commissions and civil society organisations have a major role to play in informing these voters objectively.

In more developed democracies, voters receive detailed candidate profiles and well-researched information alongside their ballot papers, including, for example, independent expert analyses of referendum questions like drug legalisation. Sri Lanka is still far from that standard. Here, many people vote the same way as their parents. In other countries, five family members might each vote differently without it being a scandal.

Three key ministries, under the President himself, all in trouble

President Dissanayake currently holds three of the most powerful portfolios himself: Defence, Digital Technology, and Finance. All three are now widely seen as performing poorly. Many commentators say the President has “failed” visibly in all three areas. The justifications offered for these failures have themselves become confused, contradictory, and, at times, just plain pitiable.

The overall picture is one of a government that looks helpless, reduced to making excuses and whining from the podium.

A cautious hope for recovery

There are still nearly three years left in this government’s term. There is time to course-correct, if they act quickly. We sincerely hope the government manages to shed this sense of helplessness and confusion, and finds a way to truly serve the country.

(The writer, a senior Chartered Accountant and professional banker, is Professor at SLIIT, Malabe. The views and opinions expressed in this article are personal.)

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Cricket and the National Interest

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The appointment of former minister Eran Wickremaratne to chair the Sri Lanka Cricket Transformation Committee is significant for more than the future of cricket. It signals a possible shift in the culture of governance even as it offers Sri Lankan cricket a fighting possibility to get out of the doldrums of failure. There have been glorious patches for the national cricket team since the epochal 1996 World Cup triumph. But these patches of brightness have been few and far between and virtually non-existent over the past decade. At the centre of this disaster has been the failures of governance within Sri Lanka Cricket which are not unlike the larger failures of governance within the country itself. The appointment of a new reform oriented committee therefore carries significance beyond cricket. It reflects the wider challenge facing the country which is to restore trust in public institutions for better management.

The appointment of Eran Wickremaratne brings a professional administrator with a proven track record into the cricket arena. He has several strengths that many of his immediate predecessors lacked. Before the ascent of the present government leadership to positions of power, Eran Wickremaratne was among the handful of government ministers who did not have allegations of corruption attached to their names. His reputation for financial professionalism and integrity has remained intact over many years in public life. With him in the Cricket Transformation Committee are also respected former cricketers Kumar Sangakkara, Roshan Mahanama and Sidath Wettimuny together with professionals from legal and business backgrounds. They have been tasked with introducing structural reforms and improving transparency and accountability within cricket administration.

A second reason for this appointment to be significant is that this is possibly the first occasion on which the NPP government has reached out to someone associated with the opposition to obtain assistance in an area of national importance. The commitment to bipartisanship has been a constant demand from politically non-partisan civic groups and political analysts. They have voiced the opinion that the government needs to be more inclusive in its choice of appointments to decision making authorities. The NPP government’s practice so far has largely been to limit appointments to those within the ruling party or those considered loyalists even at the cost of proven expertise. The government’s decision in this case therefore marks a potentially important departure.

National Interest

There are areas of public life where national interest should transcend party divisions and cricket, beloved of the people, is one of them. Sri Lanka cannot afford to continue treating every institution as an arena for political competition when institutions themselves are in crisis and public confidence has become fragile. It is therefore unfortunate that when the government has moved positively in the direction of drawing on expertise from outside its own ranks there should be a negative response from sections of the opposition. This is indicative of the absence of a culture of bipartisanship even on issues that concern the national interest. The SJB, of which the newly appointed cricket committee chairman was a member objected on the grounds that politicians should not hold positions in sports administration and asked him to resign from the party. There is a need to recognise the distinction between partisan political control and the temporary use of experienced administrators to carry out reform and institutional restructuring. In other countries those in politics often join academia and civil society on a temporary basis and vice versa.

More disturbing has been the insidious campaign carried out against the new cricket committee and its chairman on the grounds of religious affiliation. This is an unacceptable denial of the reality that Sri Lanka is a plural, multi ethnic and multi religious society. The interim committee reflects this diversity to a reasonable extent. The country’s long history of ethnic conflict should have taught all political actors the dangers of mobilising communal prejudice for short term political gain. Sri Lanka paid a very heavy price for decades of mistrust and division. It would be tragic if even cricket administration became another arena for communal suspicion and hostility. The present government represents an important departure from the sectarian rhetoric that was employed by previous governments. They have repeatedly pledged to protect the equal rights of all citizens and not permit discrimination or extremism in any form.

The recent international peace march in Sri Lanka led by the Venerable Bhikkhu Thich Paññākāra from Vietnam with its message of loving kindness and mindfulness to all resonated strongly with the masses of people as seen by the crowds who thronged the roadsides to obtain blessings and show respect. This message stands in contrast to the sectarian resentment manifested by those who seek to use the cricket appointments as a weapon to attack the government at the present time. The challenges before the Sri Lanka Cricket Transformation Committee parallel the larger challenges before the government in developing the national economy and respecting ethnic and religious diversity. Plugging the leaks and restoring systems will take time and effort. It cannot be done overnight and it cannot succeed without public patience and support.

New Recognition

There is also a need for realism. The appointment of Eran Wickremaratne and the new committee does not guarantee success. Reforming deeply flawed institutions is always difficult. Besides, Sri Lanka is a small country with a relatively small population compared to many other cricket playing nations. It is also a country still recovering from the economic breakdown of 2022 which pushed the majority of people into hardship and severely weakened public institutions. The country continues to face unprecedented challenges including the damage caused by Cyclone Ditwah and the wider global economic uncertainties linked to conflict in the Middle East. Under these difficult circumstances Sri Lanka has fewer resources than many larger countries to devote to both cricket and economic development.

When resources are scarce they cannot be wasted through corruption or incompetence. Drawing upon the strengths of all those who are competent for the tasks at hand regardless of party affiliation or ethnic or religious identity is necessary if improvement is to come sooner rather than later. The burden of rebuilding the country cannot rest only on the government. The crisis facing the country is too deep for any single party or government to solve alone. National recovery requires capable individuals from across society and from different sectors such as business and civil society to work together in areas where the national interest transcends party politics. There is also a responsibility on opposition political parties to support initiatives that are politically neutral and genuinely in the national interest. Not every issue needs to become a partisan battle.

Sri Lanka cricket occupies a special place in the national consciousness. At its best it once united the country and gave Sri Lankans a sense of pride and international recognition. Restoring integrity and professionalism to cricket administration can therefore become part of the larger task of national renewal. The appointment of Eran Wickremaratne and the new committee, while it does not guarantee success, is a sign that the political leadership and people of the country may be beginning to mature in their approach to governance. In recognising the need for competence, integrity and bipartisan cooperation and extending it beyond cricket into other areas of national life, Sri Lanka may find the way towards more stable and successful governance..

by Jehan Perera

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From Dhaka to Sri Lanka, three wheels that drive our economies

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Court vacation this year came with an unexpected lesson, not from a courtroom but from the streets of Dhaka — a city that moves, quite literally, on three wheels.

Above the traffic, a modern metro line glides past concrete pillars and crowded rooftops. It is efficient, clean and frequently cited as a symbol of progress in Bangladesh. For a visitor from Sri Lanka, it inevitably brings to mind our own abandoned light rail plans — a project debated, politicised and ultimately set aside.

But Dhaka’s real story is not in the air. It is on the ground.

Beneath the elevated tracks, the streets belong to three-wheelers. Known locally as CNGs, they cluster at junctions, line the edges of markets and pour into narrow roads that larger vehicles avoid. Even with a functioning rail system, these three-wheelers remain the city’s most dependable form of everyday transport.

Within hours of arriving, their importance becomes obvious. The train may take you across the city, but the journey does not end there. The last mile — often the most complicated part — belongs entirely to the three-wheeler. It is the vehicle that gets you home, to a meeting or simply through streets that no bus route properly serves.

There is a rhythm to using them. A destination is mentioned, a price is suggested and a brief negotiation follows. Then the ride begins, edging into traffic that feels permanently compressed. Drivers move with instinct, adjusting routes and squeezing through gaps with a confidence built over years.

It is not polished. But it works.

And that is where the comparison with Sri Lanka becomes less about what we lack and more about what we already have.

Back home, the three-wheeler has long been part of daily life — so familiar that it is often discussed only in terms of its problems. There are frequent complaints about fares, refusals or the absence of meters. More recently, the industry itself has become entangled in politics — from fuel subsidies to regulatory debates, from election-time promises to periodic crackdowns.

In that process, the conversation has shifted. The three-wheeler is often treated as a problem to be managed, rather than a service to be strengthened.

Yet, seen through the experience of Dhaka, Sri Lanka’s system begins to look far more settled — and, in many ways, ahead.

There is a growing structure in place. Meters, while not perfect, are widely recognised. Ride-hailing apps have added transparency and reduced uncertainty for passengers. There are clearer expectations on both sides — driver and commuter alike. Even small details, such as designated parking areas in parts of Colombo or the increasing standard of vehicles, point to an industry slowly moving towards professionalism.

Just as importantly, there is a human element that remains intact.

In Sri Lanka, a three-wheeler ride is rarely just a transaction. Drivers talk. They offer directions, comment on the day’s news, or share local knowledge. The ride becomes part of the social fabric, not just a means of getting from one point to another.

In Dhaka, the scale of the city leaves less room for that. The interaction is quicker, more direct, shaped by urgency. The service is essential, but it is under constant pressure.

What stands out, across both countries, is that the three-wheeler is not a temporary or outdated mode of transport. It is a necessity in dense, fast-growing Asian cities — one that fills gaps no rail or bus system can fully address.

Large infrastructure projects, like light rail, are important. They bring efficiency and long-term capacity. But they cannot replace the flexibility of a three-wheeler. They cannot reach into narrow streets, respond instantly to demand or provide that crucial last-mile connection.

That is why, even in a city that has invested heavily in modern rail, Dhaka still runs on three wheels.

For Sri Lanka, the lesson is not simply about what could have been built, but about what should be better managed and valued.

The three-wheeler industry does not need to be politicised at every turn. It needs steady regulation — clear fare systems, proper licensing, safety standards — alongside encouragement and recognition. It needs to be seen as part of the solution to urban transport, not as a side issue.

Because for thousands of drivers, it is a livelihood. And for millions of passengers, it is the most immediate and reliable form of mobility.

The tuk-tuk may not feature in grand policy speeches or infrastructure blueprints. It does not run on elevated tracks or attract international attention. But on the ground, where daily life unfolds, it continues to do what larger systems often struggle to do — show up, adapt and keep moving.

And after watching Dhaka’s streets — crowded, relentless, yet functioning — that small, three-wheeled vehicle feels less like something to argue over and more like something to get right.

(The writer is an Attorney-at-Law with over a decade of experience specialising in civil law, a former Board Member of the Office of Missing Persons and a former Legal Director of the Central Cultural Fund. He holds an LLM in International Business Law)

 

by Sampath Perera recently in Dhaka, Bangladesh 

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