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‘Strict health protocols vital for safety of travellers when airport reopens’

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As COVID-19 is a health pandemic affecting most nations and Sri Lanka, there need to be strict health protocols to ensure the safety of not only our citizens but also international travellers.

For this purpose, Sri Lanka Tourism published the Health Protocol for the Tourism Sector in June 2020 based on global best practices, giving ample time for the industry to be familiar with the guidelines.

Tourism entry protocols and preparedness

Sri Lanka Tourism was one of the first in the Asian region to prepare and issue a comprehensive COVID-19 Health Protocol for the industry which was developed and issued with the support of the Ministry of Health, the UN World Health Organization and the input of the industry.

Currently, over 92 establishments; accommodation providers & tour operators have been awarded the Safe & Secure Certification to service & accommodate international tourists for the first 14 days. We continue to audit and award certifications.

Global recognition

Sri Lanka received the Safe Travel Stamp from World Travel & Tourism Council, reflective of the sound protocol implemented by Sri Lanka Tourism. This includes the independent auditing firm KPMG inspecting the ‘Safe and Secure Certification’ that provides global travellers with the comfort and confidence that Sri Lanka has taken all necessary steps to ensure safety.

The audits are conducted free of charge for first-time certification where the costs are being borne by SLTDA. Auditing and certification are stringent as they should be to ensure high health and safety standards, in line with other countries in the region. Considering the nature of the virus as compromises can be dangerous.

Certification includes a QR code that will permit guests to provide feedback on the health & safety protocols followed by their hotel & service provider, which will enable continuous assessment, besides inspection by the PHIs and regional health officers.

Awareness and training

Several training sessions were conducted on Pandemic Preparedness for SMEs, designed and rolled out together with S4IG Australia and Asian Development Bank. COVID-19 guideline training was conducted partnering with Market Development Facility (MDF) of Australia and the Hotels Association of Sri Lanka (THASL). 

To all the stakeholder associations, Sri Lanka Tourism kindly suggests you arrange similar training programmes for your members and we will support by providing trainers who are familiar with the guideline.

Airport opening protocol

A detailed Airport Opening Protocol has been developed in the last several months and presented to the Minister of Health. Another Committee has been appointed to again review the protocol, which we are made to understand will further delay the airport opening.

“This is a global health pandemic and we are guided by the health officials. Diluting the health protocols would compromise the safety of international travellers and citizens when the airport reopens. Unless the Ministry of Health gives us the approval to relax the health and safety protocols, we are unable to do so.

‘Meanwhile, we will continue to support our stakeholders to ensure the safety of all and reach out to support you to thrive in the new normal that we face at this time” Sri Lanka Tourism chairperson Kimarli Fernando shared.

‘Safe & Secure’ certification

This guideline is available on the SLTDA official website and can be accessed through  https://sltda.gov.lk/storage/documents/SLTourism-OperationalGuidelines.pdf.  

The guideline provides direction to all tourism service providers on how to carry out their operations in a responsible manner adhering to the health protocols. While every tourism service provider is expected to familiarize with the overall guideline contents, chapter 4 is specifically dedicated to the accommodation service sector and chapters 3 & 6 provide guidance to travel agents, tour operators and tour crews. Chapter 5 is for other tourist facilities and services including stand-alone restaurants, cafes, theatres, supermarkets, shopping malls etc., while chapter 7 is for attraction sites and activity places.

Any SLTDA registered tourism service provider from accommodations, travel agents, tour operators, tours crews (tour guides and chauffeurs) or other services can apply for ‘Safe & Secure’ certification, if they are ready to be audited by the KPMG. The cost of the first audit as mentioned earlier will be borne by SLTDA and to apply for certification, SLTDA registration with license renewal is a mandatory requirement. 

The application is available online and can be accessed through https://sltda.gov.lk/safe-certification. Based on the applied date, the audit schedules will be prepared by SLTDA and forwarded to KPMG for implementation.

For the accommodation sector, travel agents/tour operators and stand-alone facilities, the assessments will include completing of KPMG’s initial checklist/questionnaire by the relevant service provider, which will be followed by the physical on-site audit at a pre-arranged date.

Assessment of the tour crews including tour guides and chauffeurs are based on an examination conducted by KPMG to check the level of overall knowledge and awareness on the guideline contents with special attention to details in chapters 3 & 6 of the guideline.

(SLTDA)



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Central Bank of Sri Lanka launches Sustainable Finance Roadmap 2.0

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The Central Bank of Sri Lanka (CBSL) launched the Sustainable Finance Roadmap 2.0 on 05 May 2025 at the Atrium of CBSL, marking a key milestone in its continued efforts to foster a climate-resilient and socially inclusive financial system.

Recognising the growing implications of climate-related risks on price stability and financial system stability, CBSL introduced the first Sustainable Finance Roadmap in 2019, which provided foundational guidance to financial institutions on managing environmental, social, and governance (ESG) risks while encouraging financing for green and inclusive economic activities.

In light of evolving global developments, increasing access to climate-focused financing, and broader recognition of the social dimension of sustainability, CBSL developed the Sustainable Finance Roadmap 2.0 for the period 2025–2029, with technical and financial support from the International Finance Corporation (IFC) in partnership with the European Union, under the Accelerating Climate-Smart and Inclusive Infrastructure in South Asia (EU-ACSIIS) programme.

The Roadmap 2.0 was crafted in close collaboration with key stakeholders, including Securities and Exchange Commission of Sri Lanka (SEC), the Insurance Regulatory Commission of Sri Lanka (IRCSL), the Colombo Stock Exchange (CSE), the Sri Lanka Banks’ Association (SLBA), The Finance Houses Association of Sri Lanka (FHA), financial institutions and government bodies.

Focusing on Sri Lanka’s financial sector, the Roadmap 2.0 outlines a comprehensive set of prioritised actions for banking, non-banking, capital market, and insurance sectors. These actions are geared toward financing sustainable development, strengthening the management of environmental and social risks, enhancing reporting and disclosures, and improving governance and coordination across institutions.

The launch event was attended by distinguished guests including Gevorg Sargsyan, Country Manager for World Bank and IFC in Sri Lanka; officials of IFC and EU; Ministerial secretaries and senior officials of government institutions; national and international experts on sustainability; representatives of financial institutions and partner agencies.

Communications Department 05.05.2025 2 Delivering the keynote address, Dr. P. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, emphasised that the launch of Sustainable Finance Roadmap 2.0 marks a vital step in strengthening the resilience and inclusiveness of Sri Lanka’s financial sector amid growing climate and social challenges. He highlighted the need for urgent, coordinated action to integrate climate risk into financial decision-making and called for strong stakeholder collaboration to ensure effective implementation of the Roadmap 2.0.

Speaking at the event, Gevorg Sargsyan, Country Manager for World Bank and IFC in Sri Lanka, noted that as Sri Lanka strives for resilient and inclusive growth, sustainable finance will be crucial in creating jobs and driving economic expansion, while also positioning the country to be investment ready. He further highlighted that building a truly sustainable financial ecosystem in Sri Lanka is a collective endeavor – one that IFC has been a part of from inception, and remains committed in working together with the Central Bank of Sri Lanka and industry stakeholders to bring the shared vision of the Sustainable Finance Roadmap 2.0 to fruition.

The keynote was followed by a session providing an overview of the Sustainable Finance Roadmap 2.0, led by Ms. W. A. Dilrukshini, Assistant Governor of CBSL, and Ms. Wei Yuan, ESG Officer of IFC. A panel discussion on “Rolling Out the Sustainable Finance Roadmap 2.0” featured Dr. Thusitha Sugathapala, National Technical Expert on Sustainability; Ms. S. Ketawala, Additional Director of the Bank Supervision Department of CBSL; Thimal Perera, Chief Executive Officer of DFCC Bank; and Ms. Nilupa Perera, Chief Regulatory Officer -Designate of CSE.

The Sustainable Finance Roadmap 2.0 can be accessed using the following link:

https://www.cbsl.gov.lk/sites/default/files/cbslweb_documents/sustainable_finance_roadmap_2.0.pdf

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Browns Investments expands plantation sector with another Lkr 4.8 billion acquisition

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Browns Investments PLC (BIL), the investment arm of the LOLC Group, has announced a significant expansion of its plantation portfolio with the acquisition of FLMC Plantations (Pvt) Ltd (FLMC). The acquisition was completed on May 5, 2025, through a Share Sale and Purchase Agreement with Damro Manufacturing (Pvt) Ltd and Piyestra Furniture (Pvt) Ltd, for a total consideration of LKR 4.8 billion.

FLMC Plantations serves as the holding company and managing agent for Pussellawa Plantations Ltd (PPL) and Melfort Green Teas (Pvt) Ltd. PPL operates over 11,500 hectares of land across 24 estates, managing 5,400 hectares of tea, 5,900 hectares of rubber, and 200 hectares of minor crops. The estates collectively produce 4.3 million kilograms of made tea and 2.3 million kilograms of rubber annually. Strategically located in Sri Lanka’s renowned tea-growing regions, including Pussellawa, Udupussellawa, Nuwara Eliya, Kandy, Ruhuna, and Sabaragamuwa, these estates will further enhance BIL’s presence in the country’s agricultural landscape.

Commenting on the acquisition, the Group Managing Director/ CEO of LOLC Holdings PLC, Kapila Jayawardena stated, “Over the past two decades, LOLC Group has been guided by a bold vision of expansion and diversification, positioning ourselves as a global powerhouse across multiple sectors. Our acquisition of FLMC Plantations through Browns Investments PLC is another key milestone in strengthening our leadership in agriculture and plantations. With the addition of Pussellawa Plantations and Melfort Green Teas, we are not only expanding our footprint in Sri Lanka’s premier tea-growing regions but also enhancing our ability to supply premium-quality tea to global markets.’’

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VFS Global acquires majority stake in CiX Citizen Experience to create a centre of excellence

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(From left) Sergio Rodrigues, Chief Executive Officer, CiX Citizen Services and Zubin Karkaria, Founder & Chief Executive Officer, VFS Global in Sao Paulo, Brazil.

Supercharged Growth: VFS Global’s partnership will accelerate CiX’s expansion across Brazil, Latin America, and beyond.

Global Powerhouse: With VFS Global’s capital, technology, talent and scale, CiX Citizen Experience will bring new products and technology to the global marketplace.

Quality of Life Commitment: Both companies are dedicated to innovative solutions, including the use of AI, that improve citizens’ quality of life

Local Impact with Wider Reach: Collaboration to modernise services for citizens of Brazil by creating a centre of excellence that stands as a global example.

VFS Global, the global leader in trusted technology services, empowering secure global mobility for governments and citizens, has completed the acquisition of a majority stake in CiX Citizen Experience, a leading provider of digital and physical citizen services based in Brazil. This strategic acquisition marks a pivotal step in VFS Global’s expansion journey—particularly across Latin America (LATAM)—as it continues to broaden its capabilities and deepen its impact in the public service delivery space.

With nearly two decades of pioneering innovation in citizen services, CiX has established a strong presence in Brazil. This success will be further scaled across LATAM and other global markets, leveraging VFS Global’s international reach and operational excellence.

This acquisition is centred on driving transformation through advanced digital technologies, including AI and data-driven platforms. By uniting CiX’s cutting-edge digital capabilities with VFS Global’s extensive global infrastructure and expertise in managing complex service ecosystems, we are positioned to deliver next-generation, integrated solutions to public and private sector clients around the world.

For both companies’ client governments and partners, this will lead to enhanced, tailored solutions that improve citizen engagement, access, and satisfaction.

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