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‘Strict health protocols vital for safety of travellers when airport reopens’

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As COVID-19 is a health pandemic affecting most nations and Sri Lanka, there need to be strict health protocols to ensure the safety of not only our citizens but also international travellers.

For this purpose, Sri Lanka Tourism published the Health Protocol for the Tourism Sector in June 2020 based on global best practices, giving ample time for the industry to be familiar with the guidelines.

Tourism entry protocols and preparedness

Sri Lanka Tourism was one of the first in the Asian region to prepare and issue a comprehensive COVID-19 Health Protocol for the industry which was developed and issued with the support of the Ministry of Health, the UN World Health Organization and the input of the industry.

Currently, over 92 establishments; accommodation providers & tour operators have been awarded the Safe & Secure Certification to service & accommodate international tourists for the first 14 days. We continue to audit and award certifications.

Global recognition

Sri Lanka received the Safe Travel Stamp from World Travel & Tourism Council, reflective of the sound protocol implemented by Sri Lanka Tourism. This includes the independent auditing firm KPMG inspecting the ‘Safe and Secure Certification’ that provides global travellers with the comfort and confidence that Sri Lanka has taken all necessary steps to ensure safety.

The audits are conducted free of charge for first-time certification where the costs are being borne by SLTDA. Auditing and certification are stringent as they should be to ensure high health and safety standards, in line with other countries in the region. Considering the nature of the virus as compromises can be dangerous.

Certification includes a QR code that will permit guests to provide feedback on the health & safety protocols followed by their hotel & service provider, which will enable continuous assessment, besides inspection by the PHIs and regional health officers.

Awareness and training

Several training sessions were conducted on Pandemic Preparedness for SMEs, designed and rolled out together with S4IG Australia and Asian Development Bank. COVID-19 guideline training was conducted partnering with Market Development Facility (MDF) of Australia and the Hotels Association of Sri Lanka (THASL). 

To all the stakeholder associations, Sri Lanka Tourism kindly suggests you arrange similar training programmes for your members and we will support by providing trainers who are familiar with the guideline.

Airport opening protocol

A detailed Airport Opening Protocol has been developed in the last several months and presented to the Minister of Health. Another Committee has been appointed to again review the protocol, which we are made to understand will further delay the airport opening.

“This is a global health pandemic and we are guided by the health officials. Diluting the health protocols would compromise the safety of international travellers and citizens when the airport reopens. Unless the Ministry of Health gives us the approval to relax the health and safety protocols, we are unable to do so.

‘Meanwhile, we will continue to support our stakeholders to ensure the safety of all and reach out to support you to thrive in the new normal that we face at this time” Sri Lanka Tourism chairperson Kimarli Fernando shared.

‘Safe & Secure’ certification

This guideline is available on the SLTDA official website and can be accessed through  https://sltda.gov.lk/storage/documents/SLTourism-OperationalGuidelines.pdf.  

The guideline provides direction to all tourism service providers on how to carry out their operations in a responsible manner adhering to the health protocols. While every tourism service provider is expected to familiarize with the overall guideline contents, chapter 4 is specifically dedicated to the accommodation service sector and chapters 3 & 6 provide guidance to travel agents, tour operators and tour crews. Chapter 5 is for other tourist facilities and services including stand-alone restaurants, cafes, theatres, supermarkets, shopping malls etc., while chapter 7 is for attraction sites and activity places.

Any SLTDA registered tourism service provider from accommodations, travel agents, tour operators, tours crews (tour guides and chauffeurs) or other services can apply for ‘Safe & Secure’ certification, if they are ready to be audited by the KPMG. The cost of the first audit as mentioned earlier will be borne by SLTDA and to apply for certification, SLTDA registration with license renewal is a mandatory requirement. 

The application is available online and can be accessed through https://sltda.gov.lk/safe-certification. Based on the applied date, the audit schedules will be prepared by SLTDA and forwarded to KPMG for implementation.

For the accommodation sector, travel agents/tour operators and stand-alone facilities, the assessments will include completing of KPMG’s initial checklist/questionnaire by the relevant service provider, which will be followed by the physical on-site audit at a pre-arranged date.

Assessment of the tour crews including tour guides and chauffeurs are based on an examination conducted by KPMG to check the level of overall knowledge and awareness on the guideline contents with special attention to details in chapters 3 & 6 of the guideline.

(SLTDA)



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“RDB Drives Unprecedented Growth with Record Profits Fueling Expansion and Development Impact” 

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The Regional Development Bank (RDB) delivered an exceptional financial performance for the year ended 31 December 2025, recording an 86% year-on-year increase in Profit After Tax to LKR 2.37 billion. The Bank’s total income reached LKR 42.81 billion, driven by a 23.89% growth in Net Interest Income to LKR 24.23 billion, complemented by steady contributions from both interest and fee-based income streams. This performance highlights the Bank’s ability to optimise its asset base while sustaining a well-diversified and resilient revenue profile.

Marking its 40th anniversary in 2025, the Bank’s exemplary performance underscores the strength of its resilient operating model, disciplined execution, and its growing role as a catalyst for inclusive economic progress in Sri Lanka. Profitability metrics strengthened notably, with Return on Assets (ROA) improving to 1.70% and Return on Equity (ROE) increasing to 11.77%, demonstrating enhanced efficiency in capital deployment and earnings generation.

Commenting on the Bank’s performance, Chairman Lasantha Fernando stated,

“Our performance in 2025 reflects the strength of a purpose-driven banking model that successfully balances financial sustainability with national development priorities. As Sri Lanka progresses on its path to recovery, our commitment to enabling inclusive growth remains unwavering.”

The Bank continued to expand its development-focused lending portfolio, with loans and receivables growing by 23.59% to LKR 302.54 billion. This growth supported priority sectors including agriculture, SMEs, manufacturing, housing, and rural enterprises representing segments critical to national economic revitalisation. Importantly, this expansion was achieved alongside improved asset quality, with the Stage 3 impaired loans ratio declining to 4.06% from 6.25%, demonstrating robust credit risk management and effective recovery strategies.

Customer confidence remained strong, with deposits increasing by 11.85% to LKR 283.72 billion, driven by growth in both savings and fixed deposits. The Bank also maintained liquidity ratios well above regulatory thresholds, reinforcing its financial stability and resilience

Asanga Tennakoon General Manager/Chief Executive Officer, highlighted” last year’s results underscore the impact of disciplined execution, prudent risk management, and a strong customer-centric approach. Looking ahead, we will continue to expand our reach, strengthen digital capabilities, and deepen financial inclusion to create sustainable value for all stakeholders.”

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SLIC Life and SLIC General Create New Employment Opportunities

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New Trainee Insurance Assistants receiving their appointment letters from (L-R) Nalin Subasinghe (CEO of SLICLL), Nusith Kumaratunga (Chairman of SLIC) and Dr. Sameera Dharmasena (CEO of SLICGL

Sri Lanka Insurance Life Ltd (SLICLL) and Sri Lanka Insurance General Ltd (SLICGL) together appointed 112 Trainee Insurance Assistants, marking one of the largest recruitments across both companies in recent years.

Of the total intake, 87 candidates joined SLICGL while 25 candidates were appointed to SLICLL. This recruitment reflects the continued efforts of both companies to strengthen their workforce while contributing to employment opportunities.

The recruitment process was conducted through a structured and independent evaluation framework to ensure transparency and merit-based selection. Applications were invited from eligible candidates island-wide, followed by a written examination. Candidates who met the required benchmarks were shortlisted for interviews conducted by an independent panel, reinforcing fairness and credibility throughout the process.

The newly appointed Trainee Insurance Assistants represent a diverse and capable talent pool. Approximately 30% of the recruits are graduates, while all candidates possess the required academic qualifications, including G.C.E. Ordinary Level and Advanced Level certifications, or equivalent diplomas and higher qualifications.

This intake is aligned with the long-term focus of SLICLL and SLICGL on developing human capital and nurturing future-ready professionals within the insurance industry. The new recruits will have access to structured career growth opportunities, enabling them to build sustainable careers within the organisations. Efforts have also been made to assign employees to locations closest to their places of residence, subject to operational requirements, ensuring both efficiency and employee convenience.

Commenting on the appointments, Nusith Kumaratunga, Chairman of Sri Lanka Insurance stated, “The onboarding of this new group of Trainee Insurance Assistants reflected our continued focus on building strong and capable teams across both SLICLL and SLICGL. By maintaining a transparent and merit-based selection process, we remained committed to creating opportunities for talented individuals while strengthening the foundations for long-term organisational growth. This initiative also aligned with our broader role in supporting employment generation and contributing to the country’s economic progress.”

The official appointment ceremony was held on 7th April 2026 at the SLIC Head Office, in the presence of the Chairman and the Corporate Management of SLICLL and SLICGL, marking an important milestone in the organisations’ ongoing people development journey.

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99x Wins Five Awards at Best Management Practices Awards ‘26, Showcasing AI-led Transformation

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Team 99x winning the Overall Gold Award at the CPM Best Management Practices Awards 2026

99x, a leading global product engineering company, has secured five major accolades at the CPM Best Management Practices Awards 2026, including an Overall Gold Award, positioning the company among Sri Lanka’s top-performing organisations in management excellence. The company was also recognised as the Sector Winner for IT, Software & BPO Services, named among the Forty Outstanding Companies, and received the Best Management Practices Excellence Award. In addition, Hasith Yaggahavita, CEO of 99x, was honoured with the Leadership Excellence Award, acknowledging his role in driving the organisation’s AI-led transformation.

The recognition was awarded for 99x’s submission titled ‘Embracing AI: Rethinking Talent, Products & Services,’ which addressed one of the most pressing shifts facing the global technology services industry today. As AI continues to redefine how software is built and delivered, traditional outsourcing models are being challenged from reduced reliance on large engineering teams to a growing shift toward outcome-based delivery and faster go-to-market expectations.

Chatura De Silva, Chief AI Officer at 99x, stated, “Winning five awards at one stage is a proud moment for us as a team. While AI is driving change across the industry, what made this possible is how we chose to adapt to it. We recognised that AI is not just a layer on top of what we do, but that it changes the foundation of how value is created. This transformation was about connecting both our talent and delivery, while embedding AI across everything we do”.

Selected from over 150 award submissions, 99x was also among the top 10 organisations invited to present its journey at the CPM Management Insights Summit 2026, placing its transformation on a national stage among the country’s most forward-thinking enterprises. Chatura De Silva, Kalana Wijesekara, Chief Developer Experience Officer and Chrishan de Mel, Chief Marketing and Corporate Affairs Officer, presented 99x’s story.

Commenting on the significance of this year’s awards, Dilshan Arsakularathna, CEO of The Institute of Chartered Professional Managers of Sri Lanka, stated, “99x securing the Overall Gold Award among organisations across multiple industries reflects the level at which Sri Lanka’s IT sector is progressing today. It demonstrates how companies are building real capability and driving innovation that can confidently stand on a global stage. Notably, 99x has now become the first organisation to secure the Overall Gold Award twice across the five editions of the BMPC Awards. This remarkable achievement reflects their strong commitment to sustaining excellence and continuously embedding best management practices within their operations. What stood out with 99x was how they have adapted to change in a practical and forward-thinking manner, reshaping how they operate and deliver value, while setting a compelling benchmark for modern management practices.”

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