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‘Strict health protocols vital for safety of travellers when airport reopens’

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As COVID-19 is a health pandemic affecting most nations and Sri Lanka, there need to be strict health protocols to ensure the safety of not only our citizens but also international travellers.

For this purpose, Sri Lanka Tourism published the Health Protocol for the Tourism Sector in June 2020 based on global best practices, giving ample time for the industry to be familiar with the guidelines.

Tourism entry protocols and preparedness

Sri Lanka Tourism was one of the first in the Asian region to prepare and issue a comprehensive COVID-19 Health Protocol for the industry which was developed and issued with the support of the Ministry of Health, the UN World Health Organization and the input of the industry.

Currently, over 92 establishments; accommodation providers & tour operators have been awarded the Safe & Secure Certification to service & accommodate international tourists for the first 14 days. We continue to audit and award certifications.

Global recognition

Sri Lanka received the Safe Travel Stamp from World Travel & Tourism Council, reflective of the sound protocol implemented by Sri Lanka Tourism. This includes the independent auditing firm KPMG inspecting the ‘Safe and Secure Certification’ that provides global travellers with the comfort and confidence that Sri Lanka has taken all necessary steps to ensure safety.

The audits are conducted free of charge for first-time certification where the costs are being borne by SLTDA. Auditing and certification are stringent as they should be to ensure high health and safety standards, in line with other countries in the region. Considering the nature of the virus as compromises can be dangerous.

Certification includes a QR code that will permit guests to provide feedback on the health & safety protocols followed by their hotel & service provider, which will enable continuous assessment, besides inspection by the PHIs and regional health officers.

Awareness and training

Several training sessions were conducted on Pandemic Preparedness for SMEs, designed and rolled out together with S4IG Australia and Asian Development Bank. COVID-19 guideline training was conducted partnering with Market Development Facility (MDF) of Australia and the Hotels Association of Sri Lanka (THASL). 

To all the stakeholder associations, Sri Lanka Tourism kindly suggests you arrange similar training programmes for your members and we will support by providing trainers who are familiar with the guideline.

Airport opening protocol

A detailed Airport Opening Protocol has been developed in the last several months and presented to the Minister of Health. Another Committee has been appointed to again review the protocol, which we are made to understand will further delay the airport opening.

“This is a global health pandemic and we are guided by the health officials. Diluting the health protocols would compromise the safety of international travellers and citizens when the airport reopens. Unless the Ministry of Health gives us the approval to relax the health and safety protocols, we are unable to do so.

‘Meanwhile, we will continue to support our stakeholders to ensure the safety of all and reach out to support you to thrive in the new normal that we face at this time” Sri Lanka Tourism chairperson Kimarli Fernando shared.

‘Safe & Secure’ certification

This guideline is available on the SLTDA official website and can be accessed through  https://sltda.gov.lk/storage/documents/SLTourism-OperationalGuidelines.pdf.  

The guideline provides direction to all tourism service providers on how to carry out their operations in a responsible manner adhering to the health protocols. While every tourism service provider is expected to familiarize with the overall guideline contents, chapter 4 is specifically dedicated to the accommodation service sector and chapters 3 & 6 provide guidance to travel agents, tour operators and tour crews. Chapter 5 is for other tourist facilities and services including stand-alone restaurants, cafes, theatres, supermarkets, shopping malls etc., while chapter 7 is for attraction sites and activity places.

Any SLTDA registered tourism service provider from accommodations, travel agents, tour operators, tours crews (tour guides and chauffeurs) or other services can apply for ‘Safe & Secure’ certification, if they are ready to be audited by the KPMG. The cost of the first audit as mentioned earlier will be borne by SLTDA and to apply for certification, SLTDA registration with license renewal is a mandatory requirement. 

The application is available online and can be accessed through https://sltda.gov.lk/safe-certification. Based on the applied date, the audit schedules will be prepared by SLTDA and forwarded to KPMG for implementation.

For the accommodation sector, travel agents/tour operators and stand-alone facilities, the assessments will include completing of KPMG’s initial checklist/questionnaire by the relevant service provider, which will be followed by the physical on-site audit at a pre-arranged date.

Assessment of the tour crews including tour guides and chauffeurs are based on an examination conducted by KPMG to check the level of overall knowledge and awareness on the guideline contents with special attention to details in chapters 3 & 6 of the guideline.

(SLTDA)



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SIA warns of 1,000 SME collapses, urges fair policies to protect Sri Lanka’s rooftop solar sector

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The Solar Industries Association (SIA) holds a press briefing in Colombo recently.

By Sanath Nanayakkare

The Solar Industries Association (SIA), representing over 1,000 companies and employing 40,000 workers in Sri Lanka’s rooftop solar sector, issued a stern warning recently regarding threats to the industry’s survival and the nation’s renewable energy ambitions. The association condemned recent regulatory instability and called for urgent policy reforms to avert economic and social crises.

The SIA categorically rejected the Ceylon Electricity Board’s (CEB) claim that rooftop solar installations caused the recent island-wide power outage, calling the accusation “baseless and misleading.”

“Public trust is eroded when accountability is misdirected,” the SIA stated. “We demand an independent, transparent investigation led by experts appointed by the Ministry or the Public Utilities Commission (PUCSL). The CEB’s unilateral statements disregard the sector’s contributions and jeopardize Sri Lanka’s renewable energy transition,” they said.

“While acknowledging the formation of a tariff determination committee, the SIA criticized its narrow focus on financial parameters, ignoring the sector’s socioeconomic value. Rooftop solar empowers businesses and households with energy independence, reduces grid strain, and supports climate goals. However, proposed volatile tariff structures risk destabilizing over 100,000 installations—primarily owned by middle-class families—and deter future investment,” they noted.

“A rigid, equation-based tariff system is unsustainable,” the association warned. “Sri Lanka needs a stable policy framework to attract long-term investments. For instance, retirees could invest EPF savings into solar projects, securing income while advancing national energy targets. Without urgent action, 1,000 SMEs and 40,000 jobs face collapse, with dire consequences for employment, energy security, and economic stability,” they pointed out.

SIA urged policymakers to establish an independent committee to investigate the power outage fairly, expand the tariff committee’s mandate to include socioeconomic and environmental benefits and implement predictable policies to safeguard SMEs, households, and investor confidence.

“Sri Lanka stands at a crossroads,” the SIA emphasized. “Protecting rooftop solar isn’t just about energy—it’s about livelihoods, economic resilience, and a sustainable future. We urge stakeholders to collaborate on solutions that prioritize both people and progress,: they emphasized.

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SLT-MOBITEL partners with the Rush Lanka Group to power its apartment portfolio

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Imantha Wijekoon, Chief Business Officer - Consumer Business at SLT, and Zaid Ariff, Director of Construction at the Rush Lanka Group, exchange the signed agreement

SLT-MOBITEL has entered into a strategic partnership with Rush Lanka Group to provide exclusive SLT-MOBITEL Fibre connectivity solutions to their portfolio of luxury apartment developments in Colombo and the suburbs, enhancing the digital experience of all residents.

The agreement was signed between Imantha Wijekoon, Chief Business Officer of Consumer Business at SLT, and Zaid Ariff, Director of Construction at the Rush Group headquarters. Representatives from both companies also attended the ceremony.

Under the partnership, SLT-MOBITEL will serve as the exclusive digital service provider for five prestigious Rush Lanka developments including Street Rush Residencies and Rush Court 4 in Mt. Lavinia, Rush Tower 2, Rush Metropolis in Dehiwala, and Rush Court 5 in Colombo 14. The collaboration ensures residents will enjoy superior fibre connectivity speeds, enabling seamless digital experiences in modern smart homes. The partnership with the Rush Lanka Group aligns with SLT-MOBITEL’s commitment to offer ultra-fast, reliable connectivity solutions to residential developments. Delivering exclusive fibre connectivity to luxury apartments, SLT-MOBITEL ensures residents have access to world-class digital services that complement the living experience promised by Rush Lanka Group.

Powered by advanced fibre technology, SLT-MOBITEL network will provide the residences with seamless performance across digital activities. The SLT-MOBITEL Fibre backbone ensures lag-free experiences whether tenants are gaming online, attending virtual classes, working remotely, or streaming high-definition entertainment. SLT-MOBITEL Fibre will transform the lifestyles of all apartment users bringing greater convenience and superior quality of life.

Rush Lanka Group, established in 1992, is a property developer specializing in luxury and semi-luxury apartments.

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Sri Lanka makes outstanding appearance at OTM and SATTE 2025 in India

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SLTPB has been a regular member of both OTM and SATTE trade fairs in India

Starting its promotional work for 2025, Sri Lanka Tourism Promotion Bureau (SLTPB) added another feather into its cap of endorsements, by being recognized as the most innovative Tourism Board promotion in Outbound Travel Mart (OTM) . In parallel to that, several other sub events were held. The OTM was held in Jio World Convention Centre, Mumbai—India, from 30th January to 01st February 2025.Before OTM, the Global Village – Global Exchange & Trade Exhibition was held at the Surat International Exhibition & Convention Centre , Sarsana, Surat (Gujarat – India , from 25th to 27th January 2025. This travel fair was organized by Southern Gujarat Chamber of Commerce and Industry (SGCCI).

Sri Lanka participated in both OTM and South Asia’s Travel & Tourism Exchange (SATTE), held from 19th – 21st Feb 2025, in New Delhi, India . This was an excellent opportunity for Sri Lanka to promote it’s potential as a unique travel destination, especially for the Indian counterparts, as SLTPB has identified India as the number one source market for Sri Lanka, tourism bringing the largest number of tourist arrivals to the destination.

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