Business
‘Strict health protocols vital for safety of travellers when airport reopens’
As COVID-19 is a health pandemic affecting most nations and Sri Lanka, there need to be strict health protocols to ensure the safety of not only our citizens but also international travellers.
For this purpose, Sri Lanka Tourism published the Health Protocol for the Tourism Sector in June 2020 based on global best practices, giving ample time for the industry to be familiar with the guidelines.
Tourism entry protocols and preparedness
Sri Lanka Tourism was one of the first in the Asian region to prepare and issue a comprehensive COVID-19 Health Protocol for the industry which was developed and issued with the support of the Ministry of Health, the UN World Health Organization and the input of the industry.
Currently, over 92 establishments; accommodation providers & tour operators have been awarded the Safe & Secure Certification to service & accommodate international tourists for the first 14 days. We continue to audit and award certifications.
Global recognition
Sri Lanka received the Safe Travel Stamp from World Travel & Tourism Council, reflective of the sound protocol implemented by Sri Lanka Tourism. This includes the independent auditing firm KPMG inspecting the ‘Safe and Secure Certification’ that provides global travellers with the comfort and confidence that Sri Lanka has taken all necessary steps to ensure safety.
The audits are conducted free of charge for first-time certification where the costs are being borne by SLTDA. Auditing and certification are stringent as they should be to ensure high health and safety standards, in line with other countries in the region. Considering the nature of the virus as compromises can be dangerous.
Certification includes a QR code that will permit guests to provide feedback on the health & safety protocols followed by their hotel & service provider, which will enable continuous assessment, besides inspection by the PHIs and regional health officers.
Awareness and training
Several training sessions were conducted on Pandemic Preparedness for SMEs, designed and rolled out together with S4IG Australia and Asian Development Bank. COVID-19 guideline training was conducted partnering with Market Development Facility (MDF) of Australia and the Hotels Association of Sri Lanka (THASL).
To all the stakeholder associations, Sri Lanka Tourism kindly suggests you arrange similar training programmes for your members and we will support by providing trainers who are familiar with the guideline.
Airport opening protocol
A detailed Airport Opening Protocol has been developed in the last several months and presented to the Minister of Health. Another Committee has been appointed to again review the protocol, which we are made to understand will further delay the airport opening.
“This is a global health pandemic and we are guided by the health officials. Diluting the health protocols would compromise the safety of international travellers and citizens when the airport reopens. Unless the Ministry of Health gives us the approval to relax the health and safety protocols, we are unable to do so.
‘Meanwhile, we will continue to support our stakeholders to ensure the safety of all and reach out to support you to thrive in the new normal that we face at this time” Sri Lanka Tourism chairperson Kimarli Fernando shared.
‘Safe & Secure’ certification
This guideline is available on the SLTDA official website and can be accessed through https://sltda.gov.lk/storage/documents/SLTourism-OperationalGuidelines.pdf.
The guideline provides direction to all tourism service providers on how to carry out their operations in a responsible manner adhering to the health protocols. While every tourism service provider is expected to familiarize with the overall guideline contents, chapter 4 is specifically dedicated to the accommodation service sector and chapters 3 & 6 provide guidance to travel agents, tour operators and tour crews. Chapter 5 is for other tourist facilities and services including stand-alone restaurants, cafes, theatres, supermarkets, shopping malls etc., while chapter 7 is for attraction sites and activity places.
Any SLTDA registered tourism service provider from accommodations, travel agents, tour operators, tours crews (tour guides and chauffeurs) or other services can apply for ‘Safe & Secure’ certification, if they are ready to be audited by the KPMG. The cost of the first audit as mentioned earlier will be borne by SLTDA and to apply for certification, SLTDA registration with license renewal is a mandatory requirement.
The application is available online and can be accessed through https://sltda.gov.lk/safe-certification. Based on the applied date, the audit schedules will be prepared by SLTDA and forwarded to KPMG for implementation.
For the accommodation sector, travel agents/tour operators and stand-alone facilities, the assessments will include completing of KPMG’s initial checklist/questionnaire by the relevant service provider, which will be followed by the physical on-site audit at a pre-arranged date.
Assessment of the tour crews including tour guides and chauffeurs are based on an examination conducted by KPMG to check the level of overall knowledge and awareness on the guideline contents with special attention to details in chapters 3 & 6 of the guideline.
(SLTDA)
Business
Mercantile Investments strengthens foundation for growth with oversubscribed Rs. 1.1 Bn Rights Issue
Mercantile Investments & Finance PLC (MI Finance) has successfully concluded its Rights Issue, raising Rs. 1.1 billion in new capital. The Issue was oversubscribed, demonstrating a resounding confidence in the company’s strategy, performance, and long-term growth prospects, a company news release said.
As applications outpaced the initial share offering, the strong shareholder participation provided a firm endorsement of MI Finance’s direction and strengthened the foundation on which the company will build its next phase of growth.
The new fund infusion reinforces MI Finance’s capital base, enhances financial flexibility, and supports the company’s regulatory capital position. It also expands MI Finance’s capacity to serve customers and drives growth and expansion plans within Sri Lanka’s financial services sector.
With steadfast focus on long#term value creation, MI Finance is strongly positioned to seize new opportunities, continuing to deliver meaningful returns for customers, shareholders, and the economy.
Gerard Ondaatjie, Managing Director, MI Finance, expressed his appreciation for the continued trust and support placed in the organisation. He said “The strong response to our Rights Issue highlights confidence our shareholders place in MI Finance’s strategy and long-term vision. With a stronger financial foundation, we are well positioned to pursue new opportunities and deliver sustainable growth and lasting value for all stakeholders.”
The successful completion of the Rights Issue showcases MI Finance’s financial strength, the trust it commands and the commitment to sustainable, long-term growth as a stable and progressive financial institution.
First Capital Advisory Services (Pvt) Ltd acted as Advisor and Manager to the Issue, while SSP Corporate Services (Pvt) Ltd served as Registrar to the Issue.
Business
Focus on aviation technology, airline growth and tourism, says Prof. Sonal Fernando
“Maximise value of existing assets rather than build new infrastructure”
By Saman Indrajith ✍️
Hettiarachchige Francis Adhista Sonal Fernando, who recently received an Honorary Professorship in Aviation Management from the University of California, Berkeley (Global), becoming the first Asian and reportedly one of only five recipients worldwide, says Sri Lanka should prioritise aviation technology, airline development and tourism over costly airport expansion projects.
In an interview with the Sunday Island, Prof. Fernando, a former Director of Airport and Aviation Services (Sri Lanka) and an aviation professional with more than two decades of experience, outlined what he described as a more strategic approach to developing the country’s aviation sector.
Having worked across a broad spectrum of aviation disciplines including passenger services, cargo operations, flight Operations, Training, airline management and airport administration, Prof. Fernando said Sri Lanka’s future success depended less on constructing new infrastructure and more on maximising the value of existing assets.
Prof. Fernando said the honorary professorship was awarded in recognition of his contributions to the aviation industry and initiatives undertaken during his tenure at Airport and Aviation Services (Sri Lanka).
“My career has taken me through almost every department of the aviation industry, from checking in passengers and handling cargo to serving as a Pilot captain, flight instructor, chief executive officer and Director of Airport and Aviation Services (AASL). That breadth of experience is relatively uncommon in the industry,” he said.
According to Prof. Fernando, Sri Lanka’s aviation sector recovered rapidly following the COVID-19 pandemic because of efforts to develop specialised aviation services rather than relying solely on passenger traffic.
He said one of the key proposals negotiated during his tenure was the establishment of an air cargo hub at Mattala International Airport, which had the potential to transform the facility into a regional logistics centre.
Another initiative involved plans to establish an international aviation training centre at Jaffna’s Palaly Airport.
Prof. Fernando said discussions had been held with the Royal Jordanian Air Academy, which he described as one of the world’s leading aviation training institutions, to establish operations in Jaffna with several aircraft and a multi-million-dollar investment.
“The project had the potential to attract students from South India, Singapore and other countries while generating valuable foreign exchange earnings for Sri Lanka,” he said.
Prof. Fernando expressed reservations about current proposals for extensive airport expansion projects, arguing that existing airport infrastructure was adequate to meet the country’s needs for the foreseeable future.
“Based on current trends, our airport capacity is sufficient for the next 20 to 25 years. Before spending billions on additional infrastructure, we need to focus on developing the airline industry itself,” he said.
Drawing comparisons with global aviation success stories, he pointed to Qatar’s strategy of first building a strong national carrier before undertaking major airport expansion.
“Resources would be better invested in strengthening SriLankan Airlines, improving tourism infrastructure and enhancing security and discipline across the country,” he said.
Prof. Fernando also criticised what he described as the increasing “militarisation” of civil aviation administration, arguing that airports should provide a welcoming and passenger-friendly environment.
“Civil aviation should be open and stress-free. Airports are the first impression visitors receive of a country, and the experience should reflect that,” he said.
He said efforts had previously been made to create a more accessible and less intimidating atmosphere at the country’s main international airport.
The aviation expert also raised concerns about the Harassment and Humiliation treatment to some outbound travellers, particularly passengers who are travelling on a visit and holiday,
According to Prof. Fernando, passengers who possess valid travel documents should not be prevented from travelling based on assumptions regarding their intentions.
“If a traveller has a valid passport, visa and ticket, the authority to stop that person lies with airline staff and Immigration. Decisions should not be based on appearance or social background,” he said.
On tourism, Prof. Fernando said Sri Lanka should avoid attempting to replicate the models adopted by destinations such as Dubai and instead develop an identity rooted in its own strengths as an island nation.
“We cannot simply copy Dubai. The Maldives has succeeded not only because of its airport infrastructure but because of its discipline, security and the importance it places on visitors,” he said.
He argued that tourism promotion campaigns should focus more heavily on attracting high-spending travellers by showcasing the country’s premium tourism offerings.
“We should be promoting our luxury hospitality sector, gems, business-class travel and other high-value experiences. That is how we attract visitors who contribute significantly to the economy,” he said.
Looking ahead, Prof. Fernando said investment priorities should centre on advanced aviation technologies rather than additional buildings.
He cited Category III-C (CAT III-C) landing systems as an example of technology capable of significantly enhancing operational efficiency by enabling aircraft to land safely even in extremely poor visibility conditions.
“Such technology can improve airport performance and international competitiveness far more effectively than constructing another terminal building,” he said.
Prof. Fernando said the long-term success of Sri Lanka’s aviation industry would depend on informed leadership and strategic planning.
“What the industry needs are leaders who understand aviation and are committed to its development, rather than viewing it solely through the lens of construction and infrastructure projects,” he said.
Business
Veterans showcase class as Super Stars triumph
Super Stars VFC emerged champions of the 21st consecutive nine-a-side football tournament organised by the Sri Lanka Soccer Masters’ Association, while Galle Legends FC finished as runners-up in the veteran football competition held recently at the Shalika Grounds, Narahenpita, and Campbell Park, Borella.
Association President Irshad Haq said the annual tournament attracted 34 teams from across the country and featured a total of 71 matches, underscoring the continued popularity of veteran football in Sri Lanka.
He noted that the tournament provided a competitive platform for former footballers to remain actively involved in the sport while fostering camaraderie among veteran players. Haq added that many former national-level footballers and recently retired players participated in the event, enhancing the quality of competition and offering spectators an opportunity to witness traditional football skills displayed at a high standard.
General Secretary Yoga Cruze said the tournament has become a landmark event on the local football calendar and continues to celebrate the contributions of former players to the sport. He said the Association remains committed to promoting veteran football and preserving the legacy of past football greats.
Tournament Committee Chairman P.G.P. Pieris said prize distribution and several special events were held during the tournament finale. The champions received cash awards together with a permanent trophy and the coveted challenge trophy, while the runners-up were also presented with cash prizes.
A special attraction at the event was an exhibition match involving veteran footballers over the age of 60. The match ended in a draw and the winner was decided by a coin toss.
Pieris said the tournament was organised not only to maintain competitive football among veterans but also to honour past legends of the game while providing fans with an entertaining and high-quality sporting spectacle.
Champions – Super Stars VFC: YML Jayathunga, Mohamed Iqbal, LAP Lakshitha, JR Pradeep Perera, M Mohamed Asmeer, SR Susil Pradeep, Mohamed Rikas, PR Sanjeewa Perera, MKJ Priyantha Perera, K Aruna Sampath, HMVR Perera (goalkeeper), RT Imtiyaz Raheem and WE Sarath de Alwis. Team Manager: Nazar Mohideen.
Runners-up – Galle Legends FC: PHN Pushpakumara, WA Nishantha, MS Fargan, BG Shiwanka, BPD Sudesh, MP Pradeep, HLR Jayalath, K Sirantha Kumara, ADD de Silva, AKR Priyanga and GAMA Indrajith.
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