Business
Market expansion and European investment drive 99x’s growth in 2021
Despite challenging market conditions brought on by the prevailing pandemic in 2021, technology company 99x saw organisational growth across the board while maintaining topline performance and recording strong profitability for the financial year ended 31 December 2021.
Some notable achievements for the year were the USD 20 million investment from a Scandinavian private equity company and the acquisition of Norway-based Seeds Consulting AS, to increase its presence in Europe and strategically position 99x to build new offerings to the enterprise market. The company also diversified its customer portfolio by expanding into new markets last year and onboarded new clients, spread across Norway, Sweden, Germany, and Singapore. This growth was supplemented with a notable increase in talent at 99x’s Sri Lankan offices, with over 100 employees recruited virtually in the last year alone.
“2021 was a challenging year. We expected greater mobility across borders, which was finally not the case and not what we hoped for. However, our people continued to deliver through it all while working from home for a second year. We see the trend of digitally onboarding customers and employees in our business, which we believe will be the new normal. Our customer satisfaction scores have in fact increased over the past two years, which is a testament to the dedication and resourcefulness of our teams, and I truly appreciate their commitment – our accomplishments in 2021 would not be possible without them,” observed 99x Founder and CEO Mano Sekaram, when commenting on the company’s performance.
He added that despite the ongoing pandemic, the company hopes to have more people in office this year. “Our work has been cut out for us in 2022, with various macro-economic factors weighing in – being a good employer is no longer enough. However, I’m confident we will continue to find new ways to engage and retain our people.”
99x also strengthened its leadership with the appointment of legal professional Shalini Ratwatte as its Chief Legal and Governance Officer, to play a tactical role in company’s plans for expansion in international markets.
Keeping in line with its people-first approach, the company made it a priority in 2021 to extend the maximum support to employees and families affected by COVID, providing logistical and financial assistance at every stage. “Our HR, facilities and administrative teams rose to the challenge in extending this level of support to our employees in a difficult time,” Sekaram noted.
99x continued to be recognized for its people practices, and business and export excellence. It was listed as a Best Workplace in Asia for a fifth year and Best Workplace in Sri Lanka for a ninth consecutive year by Great Place to Work® Institute.
Uplifting the community continued to be of the highest priority for 99x, and the company focused on aiding hospitals during a time when the healthcare industry has been inundated. This included contributions to the Kalubowila HDU and setting up of a PCR testing facility at the Wathupitiwala Base Hospital.
99x’s university relationships initiative Dotitude continued uninterrupted in 2021, with numerous workshops, trainings, mock interviews and more conducted online for universities and higher education institutes, empowering thousands of undergraduates across the country. This culminated with the launch of ‘Hacktitude’ in December, an inter-university hackathon geared at grooming talented undergraduates to be industry-ready upon graduation.
Understanding that remote working is now here to stay, the company partnered with VMware to implement its Workspace One platform across the organisation, which bolstered the company’s work-from-home strategy and enabled it to deliver seamless, uninterrupted product engineering services to global clients, even during the peak of the COVID-19 pandemic.
99x is a technology company co-creating well-engineered, innovative digital products for the Scandinavian market. Its expertise has been proven through a portfolio of over 150 impactful global digital products, developed together with leading Independent Software Vendors (ISVs). 99x employs over 350 technology and product specialists, who are high achievers, creative thinkers and team players. The company is one of Asia’s Best Workplaces for 2021 and has been named a Best Workplace in Sri Lanka for nine consecutive years.
Business
Sri Lanka’s economy: A slow healing journey in 2026
The latest Purchasing Managers’ Index (PMI) from the Central Bank suggests Sri Lanka’s economy is beginning to find its feet after a severe crisis, revealing tentative signs of hope in factories and business activity. It indicates the deepest economic pain may be over. With prices rising more slowly, families and companies are getting some much-needed relief.
The Island spoke to an independent analyst for an outside perspective. Elaborating on the report, he struck a cautious note: “Yes, the PMI sounds favourable. But no one should think the hard times are completely behind us. The road to recovery is long and full of potholes.”
“While we can hope for slow, steady improvement in coming months, major problems remain,” he continued. “The country’s massive debt is a heavy burden. Staying on track with the IMF programme requires sticking to tough reforms, which won’t be easy. Global economic uncertainty also affects our exports and even other forms of external support.”
“In short, the next phase won’t be a quick boom. It will be a time for careful repair. These small improvements are like young seedlings – they need constant care, sound policy, and continued external support to grow strong. Our task is to turn this shaky stability into a solid foundation for lasting, inclusive growth. The economy is out of emergency care, but full recovery will be a long and patient journey,” he concluded.
When asked if the current political landscape would aid recovery, he pointed to the present stability as a key advantage. “With political stability in place, the path for necessary reforms and recovery should be more navigable now than ever in the past,” he said.
By Sanath Nanayakkare
Business
Sri Lanka Insurance Corporation General Limited inaugurates business operations for 2026
Sri Lanka Insurance Life Ltd and Sri Lanka Insurance General Ltd inaugurated their business operations for the year 2026 on 1st January at the Sri Lanka Insurance Head Office. The event was graced by the Chairman, Board members, Corporate Management, and staff of SLIC.
Parallel business launches were also conducted at branch level, with branch staff joining the head office proceedings via live stream. The day’s programme commenced with blessings observed from the four major religious faiths, symbolising unity and goodwill for the year ahead
Heralding the dawn of the New Year, SLIC brought together all 142 branches in a cohesive celebration, uniting as one family to light the traditional oil lamp. During the celebrations, the theme for SLICGL for 2026 ‘Leading the market, strengthening every step’ was officially unveiled
Celebrating 64 years of service and expertise, SLIC continues to stand as Sri Lanka’s most respected and trusted name in insurance. Over the decades, the organisation has remained at the forefront of the sector, sustaining industry‑wide growth and equity even through testing times.
The year 2025 brought many meaningful and positive achievements for SLICGL, yet it concluded with significant challenges as the nation faced the aftermath of the devastating Cyclone Ditwah. Rising to the occasion, SLICGL honoured claims and delivered timely relief, offering protection and reassurance to communities impacted by the catastrophe.
SLICGL proudly reflects on a year of remarkable achievements in 2025. The organisation was ranked
Sri Lanka’s highest-rated insurance brand as the only A+ Fitch rated insurer in the country and became the first and only insurer to surpass Rs. 30 billion in Gross Written Premium. SLICGL secured Carbon Neutral Certification, highlighting a commitment to sustainability. SLICL was also recognised as the Most Valuable General Insurance Brand by Brand Finance.
The lifting of the vehicle import ban in January 2025 helped to revitalize the automotive sector and also reaffirmed SLICGL’s role as the nation’s most trusted insurer. Stepping in to protect new vehicle owners, SLICGL strengthened its portfolio, supported national growth, and supported families and businesses to move forward with confidence.
During 2025, SLICGL continued its partnership with the Ministry of Education on the Suraksha Insurance Scheme, a national initiative aimed at securing the health and wellbeing 4.5 million schoolchildren throughout the country. The partnership provides students regardless of background, access to essential insurance coverage, safeguarding health, supporting families, and strengthening the nation’s future.
SLIGL’s mission places customers at the heart of everything it does. The organisation continues in the commitment of meeting and exceeding customer expectations through its expertise and specialised services. Aligning business strategies with this vision, SLIC delivers a superior customer experience through all touchpoints.
Business
MILCO turns around fortunes, posts Rs. 1.49 bn record profit in 2025
The Milk Industries of Lanka Company (MILCO) has recorded the highest profit and sales revenue in its history, driven by strong performance under the flagship Highlands brand, Agriculture Minister Lal Kantha said.
Addressing a Performance Incentive Awards Ceremony held at the MILCO Head Office in Narahenpita on December 31, the Minister said the achievement marked a decisive turnaround for the state-owned dairy enterprise, which had earlier been prepared for divestment.
“When we assumed office, MILCO was being readied for sale. Today, we have been able to rescue it and transform it into a profitable institution,” Minister Lal Kantha said. “By October 2025, the company had generated profits amounting to Rs. 1,490 million, the highest profit ever recorded in MILCO’s history.”
He noted that 2025 has also become the year with the highest sales revenue since the company’s establishment, reflecting improved operational efficiency, renewed consumer confidence and stronger market penetration under the Highlands brand.
The Minister said the government intends to ensure that the gains from the company’s financial recovery are shared across the value chain. “A portion of the profits will be distributed as incentives among dairy farmers,” he said, adding that plans are also in place to provide free life insurance coverage to 15,000 dairy farmers in 2026.
The incentive awards ceremony was organised to recognise employees who played a key role in achieving record sales targets and historic profitability, with senior management highlighting improvements in production planning, supply chain management and farmer engagement.
Minister Lal Kantha paid tribute to the dedication of the MILCO workforce, stating that the turnaround was the result of collective effort.
“This achievement belongs to everyone who worked tirelessly to restore confidence in this institution. I extend my sincere appreciation to all those who contributed to this success,” he said.
MILCO’s performance in 2025 is being viewed as a benchmark for the revival of state-owned enterprises, particularly within Sri Lanka’s agri-based industrial sector.
By Ifham Nizam
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