Business
Insurance industry looks at Bionic Insuring in a ‘new normal’
COVID-19 has disrupted most businesses globally and the insurance industry is no exception. Given the restrictions imposed by the pandemic, insurers have been compelled to accelerate their digital journeys and holistically digitize their operations. In this regard, the Insurance Association of Sri Lanka (IASL) hosted a webinar on ‘What does it mean to be a truly bionic insurance company?’ with Boston Consulting Group (BCG) as its knowledge partner, on February 23.
Prateek Roongta, MD & Partner, BCG facilitated the event and Pallavi Malani, MD & Partner, BCG delivered the keynote presentation, which was followed by a panel discussion comprising Thushara Ranasinghe, MD / CEO of Ceylinco Life Insurance Limited, Sanjeev Jha, MD and CEO of Fairfirst Insurance, and Pranay Mehrotra, MD & Senior Partner, BCG. The panel discussion was moderated by Chilman Jain, Principal, BCG Colombo.
Pallavi Malani of BCG, while addressing 60+ CXOs from Sri Lanka’s insurance industry, explained what being ‘bionic’ means and outlined the imperatives for becoming a bionic insurer in the post-COVID-19 world. In order to achieve bionic outcomes, insurers need to integrate human elements with technology and not replace one with another. “There is a need to empower talent and enhance efficiencies by leveraging the right tech stack and data. However, businesses will still have to engage with new talent pools and create agile teams to effectively make the shift to bionic ways of working”, she said.
Pallavi further discussed the five archetypes within which distinguished bionic players fall – i) Sales digitizers, ii) Data players, iii) Operations optimizers, iv) Innovators, and v) Digital natives. The discussion was made real with the example of PingAn, the largest Life Insurance company in China. Despite a salesforce of 1.3 million agents, PingAn has a ‘digital attacker agency distribution’ model and boasts of approximately 40% higher productivity than the second largest player in China. It has progressed from leveraging traditional technologies to mobile internet, to now using artificial intelligence (AI) across agent recruitment, training, agent management, sales model, and services. “PingAn has truly been a pioneer in digitizing its entire sales force, at scale,” shared Pallavi.
Pranay Mehrotra, Managing Director & Senior Partner, BCG emphasized on the need to use data as a differentiator. Data players are creating value by building digital foundations, developing new technology capabilities, implementing use case driven transformation, and improving overall data governance.
In his opening remarks, Thushara Ranasinghe, MD/CEO of Ceylinco Life Insurance Limited said, “In 2019, the Sri Lankan insurance industry grew by 10.5% and in 2020, it grew by an estimated 16%. Despite the lockdown, insurers were able to witness steep growth, proving that adversity reveals genius”. He stated that the pandemic took everyone by surprise and rendered all business continuity manuals irrelevant. Nevertheless, Ceylinco was able to quickly adapt to the changing situation and recover from the initial shock by installing proper infrastructure in place.
Sanjeev Jha of FairFirst Insurance said, “COVID-19 has taken away our choice to invest in digital initiatives or data optimization. Bionic is the need of the hour. Insurance companies typically are data intensive and cognizant of risks. Organizations that don’t become digitally sensitive would miss the race.”
In line with this chain of thought, Pranay from BCG emphasized the importance of transforming the agency channel. “COVID-19 is expected to accelerate digitization of the agency channel. Omni channel is expected to be a norm in the future. While it hasn’t happened in the last 12 months, a war for talent is imminent. Digitally evolved companies will be better positioned to capture, share, and create value as opposed to their traditional counterparts,” he said.
Business
Oil prices fall amid mixed signals on US-Iran peace deal
Oil prices have fallen sharply amid tentative hopes for a deal to end the US-Israel war on Iran.
Brent crude, the primary benchmark for global oil prices, fell about 5 percent on Sunday as US President Donald Trump gave mixed signals on the prospects for a permanent end to the conflict.
Brent futures for July stood at $98.47 a barrel as of 01:05 GMT, down about 9 percent from a month ago but still up by more than a third compared with before the start of the war.
Japan’s benchmark stock index, the Nikkei 225, surged more than 3 percent in morning trading, hitting an all-time high after closing at a record peak on Friday.
Trump said in a social media post on Sunday that negotiations with Tehran were proceeding in an “orderly and constructive manner”, but he had instructed officials “not to rush into a deal”.
“Both sides must take their time and get it right. There can be no mistakes!” Trump wrote on Truth Social.
Trump’s remarks came after he raised hopes for a breakthrough on Saturday by announcing that a deal had been “largely negotiated,” with the terms including the reopening of the Strait of Hormuz.
“Fundamentally, there is no change to the underlying picture, where 10-11 million barrels per day of crude oil continue to be shut-in for every day the Strait of Hormuz remains shut,” June Goh, a senior oil market analyst at Sparta in Singapore, told Al Jazeera.
“However, markets are expecting a gush of 100 million barrels of crude oil from the stranded ships to flow out once the deal is in place.”
Goh said markets are likely to remain on edge for some time after any deal is finalised.
“Sparta estimates still about three to six months required to get everything back to status quo, including time to bring production and refineries back online,” Goh said.
Iran has effectively blockaded the strait since the start of the war in late February, disrupting about one-fifth of the global oil trade.
The US has imposed its own blockade of Iranian ports since mid-April, further disrupting commercial shipping in the waterway.
In his Truth Social post on Sunday, Trump said the US blockade would remain “in full force and effect until an agreement is reached, certified, and signed”.
[Aljazeera]
Business
Strong demand for government securities signals caution over Sri Lanka’s broader economy
Investor appetite for Sri Lanka’s government securities strengthened sharply during the week ending May 22, with the Treasury Bill auction attracting bids amounting to about 1.7 times the offered volume, while secondary market transactions in Treasury Bills and Bonds surged 22.8 percent from the previous week, according to the latest weekly report of the Central Bank of Sri Lanka.
The renewed demand for government securities appears to reflect a growing preference among investors for safer and more liquid assets at a time when several segments of the economy are showing signs of uncertainty despite the broader macroeconomic recovery.
A market analyst told The Island Financial Review that the rise in demand for Treasury securities is likely driven by a combination of factors including rising inflation expectations, weakening equity market sentiment, currency depreciation pressures and investors may be attempting to lock in currently attractive yields before any further decline in market interest rates.
“The National Consumer Price Index-based headline inflation accelerated to 4.7 percent in April from 2.4 percent in March, while core inflation also rose to 4.4 percent. Such inflationary pressures may have encouraged institutional investors to lock into relatively attractive government yields before any future market volatility emerges,” he said.
At the same time, the Colombo stock market came under pressure during the week, with the All Share Price Index falling 4.26 percent and the S&P SL20 Index declining 3.55 percent.
The analyst said that part of the funds flowing into government securities may have shifted away from equities as investors sought more predictable returns.
“Another important factor supporting government securities is the persistent surplus liquidity in the banking system. The outstanding market liquidity remained in surplus at Rs. 141.27 billion by May 22, although slightly lower than the previous week’s Rs. 156.8 billion. Excess liquidity typically pushes banks and large institutional investors toward government debt instruments, particularly when private sector credit expansion remains subdued,” he noted.
“According to the data, foreign holdings of Treasury Bills and Bonds declined by 3.32 percent during the week. This suggests the recent demand surge was driven largely by domestic investors rather than foreign inflows, underscoring strong local institutional confidence in government-backed instruments,” he added.
In conclusion, he noted that the strong oversubscription at Treasury auctions reflects growing market confidence that Sri Lanka’s domestic debt market remains one of the few relatively stable investment avenues amid external vulnerabilities and domestic realities.
By Sanath Nanayakkare
Business
INSEE Lanka powers ‘Build Sri Lanka Exhibition 2026’ as corporate sponsor
INSEE Lanka, Sri Lanka’s fully integrated cement manufacturer and market leader, took center stage as the Corporate Sponsor of the Build Sri Lanka Housing & Construction Exhibition 2026, organised by the Chamber of Construction Industry of Sri Lanka (CCI). The partnership showcases INSEE’s commitment to advancing the country’s construction sector through quality, sustainability, and industry collaboration.
The exhibition was held from 22-24 May 2026 at BMICH. Stakeholders representing different sectors of the Construction Industry and international participants will be present.
As Sri Lanka’s construction sector enters a new era, the need to unite, innovate, and collaborate has never been greater. Build Sri Lanka is recognized as one of the industry’s most influential events and brings together the full construction value chain including manufacturers, suppliers, architects, engineers, developers, and homeowners into one dynamic platform.
Build Sri Lanka also plays a vital role in bridging industry knowledge with public understanding, enabling informed decision‑making for the construction ecosystem.
For INSEE Lanka, the exhibition is an opportunity to showcase capabilities to contribute to shaping the future of construction in Sri Lanka. Participation also highlights a dedication to drive progress to benefit the sector and the country, creating lasting value for communities and the environment.
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