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ComBank ranked Strongest Bank Brand in Sri Lanka for 3rd successive year

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The Commercial Bank of Ceylon has been ranked the ‘Strongest Bank Brand’ in Sri Lanka for the third consecutive year in the 2022 report on the country’s most valuable and strongest brands by Brand Finance, the world’s leading independent brand valuation consultancy.

The Commercial Bank brand also moved up the value ranking to be the third most valuable brand in Sri Lanka across all sectors covered by the latest edition of the ‘Brand Finance Sri Lanka 100’ released in April 2022.

Brand Finance assigned the Commercial Bank brand a value of Rs 46.7 billion, an increase of Rs 3 billion or 7% over its valuation for 2021, recognising that the value of the Commercial Bank brand grew at a faster pace than the overall brand value of the banking sector, which was up by 3%.

In terms of brand strength, Brand Finance gave Commercial Bank a Brand Strength Index (BSI) score of 86.7 and a AAA brand rating, the highest rating assigned to the top brands this year. In its summary of the results, Brand Finance noted that the stronger the brand, the higher the potential value it can generate in the future.

Referring to Commercial Bank, the consultancy commented that the bank’s attempt to differentiate its product offering through a digitally-driven banking environment such as the Q+ Payment App, (which was the first QR code based payment app under LANKAQR) coupled with other digital transformation strategies, and its strong network of branches are a big contributor to its strength.

Among the other digital and social media banking services offered by Commercial Bank are ComBank Digital, ComBank ePassbook, the Flash Digital Bank Account, ComBank eSlips, ComBank RemitPlus, ComBank WhatsApp Banking and Bank with ComBank on Viber.

“The banking sector continues to play a pivotal role in maintaining a healthy financial system in the country,” Brand Finance said.”This year sees a growth in value for banking brands despite the turbulent economy as they continue to make efforts in meeting the fast-growing consumer demands and efficient cost management systems. Overall brand value of the sector grew by 3%, accounting for 44% of the Sri Lanka 100 total brand value.”

Commercial Bank Managing Director/Group CEO Mr S. Renganathan said: “These are extremely challenging time for businesses, and brands that can grow in these circumstances are those that visibly live up to their promise in tangible and customer-responsive ways. This has always been a strength at Commercial Bank. We believe that every employee must live our brand values.”

According to Commercial Bank’s Group Chief Marketing Officer Mr Hasrath Munasinghe, the Bank continued its strategic brand building activities despite the tough external conditions during the pandemic. “The bank’s strategic marketing efforts are not just about making the brand heard or seen, but mainly about building, engaging, and maintaining relationships with our key stakeholders through delivering consistent value to them,” he said in an interview with Brand Finance. “The bank has defined brand strategy as a central part of its corporate strategy. Brand values have been aligned to synergize with the corporate values. The key to the success of the bank has been finding the elements to differentiate the bank and its products and services from the rest.”

Brand Finance computes the value of brands listed on the Colombo Stock Exchange (CSE) and private companies that wish to be featured,using a method based on the Royalty Relief approach – a brand valuation method used by the company globally. Every year it puts 5,000 of the world’s biggest brands to the test and ranks brands across all sectors and countries and publishes nearly 100 reports.

Brand Finance experts helped craft the internationally recognised standards on Brand Valuation – ISO 10668 and Brand Evaluation – ISO 20671. The consultancy’s methodology has been certified by global independent auditors – Austrian Standards – as compliant with both, and received the official approval of the Marketing Accountability Standards Board.

One of the most active and vibrant brands in Sri Lanka, Commercial Bank’s brand building efforts maintain a healthy balance between corporate and product communications and ground level customer engagement events. In addition to traditional media, the Bank is highly active in social and digital media and customer engagement events, at national and regional level. The Bank’s strong customer base covers all segments of society, and encompasses all socio economic groups spread across Sri Lanka.

Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively, Commercial Bank operates a network of 268 branches and 938 automated machines in Sri Lanka. Commercial Bank is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; Myanmar, where it has a Microfinance company in Nay Pyi Taw; and the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake.



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Business

“Enchanted Wonders” Christmas Tree Lighting

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One Galle Face, the premier retail destination in Sri Lanka, officially unveiled Colombo’s most iconic Christmas experience with its annual Tree Lighting Ceremony held recently. This year, the mall celebrates the season under the enchanting theme “Enchanted Wonders,” creating a magical and visually captivating festive atmosphere for all visitors. The centrepiece of the celebration is Sri Lanka’s tallest indoor Christmas tree, standing at an impressive 76 feet, marking a standout moment in the country’s holiday calendar.

The ceremony transformed the mall into a festive setting filled with striking illumination, seasonal artistry, and immersive installations. The official lighting moment set the tone for the holiday season at One Galle Face, inviting families, shoppers, and visitors to experience a new era of experiential retail throughout the month. Guests can look forward to a line-up of interactive activities, family-friendly engagements, seasonal showcases, and exclusive festive privileges curated for One Galle Face Rewards Members.

The One Galle Face festive celebrations are powered by Sampath Bank as its Strategic Partner and YES FM as the Official Radio Partner. The memorable evening brought together a distinguished community of influential partners, leaders, and creative professionals from various domains, including senior leadership of One Galle Face, Shangri-La Hotel management, heads of leading international and local brands, Sampath Bank management and employees, MBC Network leadership, representatives from One Galle Face Tower and The Residences at One Galle Face, as well as popular personalities and local celebrities.

One Galle Face General Manager Sachin Dhanawade commented, “We are excited to officially launch the One Galle Face Christmas holidays with the lighting of the Christmas tree. The ‘Enchanted Wonders’ setting is guaranteed to elevate the One Galle Face festive experience as it is a next-generation Christmas theme designed to immerse shoppers in a magical, future-forward holiday atmosphere. As the premier retail destination in the country, we are constantly striving to deliver a world-class experience in terms of service and hospitality, ensuring an unforgettable experience for every time they walk in through our doors.”

With over 350 world-class brands, One Galle Face has established itself as Sri Lanka’s premier retail destination, offering a dynamic mix of global fashion labels, fine dining experiences, and family entertainment. Over the past 12 months, the mall welcomed over 40 new brands, including Carnage, Under Armour, Taco Bell, Levi’s, The Body Shop and Birkenstock, further enhancing its diverse portfolio and delivering an even wider selection of the most loved brands to its customer base. With even more exciting new openings planned in the coming months, the mall continues to evolve as a one-stop hub for shopping, leisure, and lifestyle.

Beyond retail, One Galle Face offers a holistic lifestyle ecosystem featuring something for everyone. Beauty and health-conscious individuals can enjoy its world-class wellness portfolio spanning personal care, aesthetics, grooming, and fitness.

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ADB President announces emergency grants for flood relief across Southeast Asia and Sri Lanka

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Masato Kanda

Asian Development Bank (ADB) President Masato Kanda on Wednesday announced that ADB will provide immediate grant support of up to $3 million to Sri Lanka; $2 million to Thailand; and $2 million to Viet Nam, following requests for support from the governments.

“I am deeply saddened by the suffering caused by these devastating floods,” said Kanda. “The governments and people of Sri Lanka, Thailand, and Viet Nam can rest assured that ADB will provide assistance to help save lives and rebuild communities. We will work quickly and cooperatively with governments to bring shelter, comfort and hope to those affected by these terrible events.”

The grants will support emergency and humanitarian efforts, and will come from the Asia Pacific Disaster Response Fund (APDRF), which provides fast-tracked grants to developing member countries for life-saving purposes in the immediate aftermath of major disasters triggered by natural hazards.

Flooding has caused extensive loss of life and damage to property and infrastructure across South and Southeast Asia.

ADB is a leading multilateral development bank supporting inclusive, resilient, and sustainable growth across Asia and the Pacific. Working with its members and partners to solve complex challenges together, ADB harnesses innovative financial tools and strategic partnerships to transform lives, build quality infrastructure, and safeguard our planet. Founded in 1966, ADB is owned by 69 members—50 from the region.

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CBSL gives approval for NTB’s acquisition of HSBC’s retail banking business in Sri Lanka

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Nations Trust Bank’s Director/ Chief Executive Officer Hemantha Gunetilleke (R) and HSBC Sri Lanka Chief Executive Officer Mark Surgenor at the signing of the agreement

Nations Trust Bank PLC (NTB) is pleased to announce that the Bank has received the approval from the Central Bank of Sri Lanka (CBSL) to acquire The Hongkong and Shanghai Banking Corporation, Sri Lanka’s (HSBC Sri Lanka) Retail Banking business.

NTB and HSBC signed a binding Sale and Purchase Agreement in September this year, with completion expected in the first half of 2026.

The acquisition of HSBC Sri Lanka’s Retal Banking business will bring approximately 200,000 customer accounts under NTB, including premium banking clients, credit cards and retail loans. This strategic move strengthens NTB’s position to serve a larger share of Sri Lanka’s premium retail banking segment and aligns well with its long-term growth objectives.

Nations Trust Bank’s Director/ Chief Executive Officer, Hemantha Gunetilleke said, “The approval from CBSL gives us the go-ahead to move forward with the acquisition process, which is currently progressing very well. We are now able to move into the next phase of the project with confidence.”

HSBC Sri Lanka Chief Executive Officer, Mark Surgenor said, “Our priority during this period is to uphold the highest service levels for our customers and ensure that our colleagues are well supported during the transition into NTB.

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