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Returning to Sri Lanka, becoming MD of Reckitt’s in SL at age 33 and then Chairman

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Exporting charcoal to New Zealand. Dr. Seevali Ratwatte, the prime minister's brother, who was Chairman of the Export Development Board is in the middle, Lalith at left and Asoka de Lanerolle of the EDB at right.

(Excerpted from the memoirs of Lalith de Mel)

He returned to a Sri Lanka going through a difficult phase due to the JVP uprising. There were curfews and a sense of fear in the air. His predecessor in Sri Lanka had a young family and was glad to get away from the chaos that prevailed and left a few days before he returned.

There was the usual tension that prevails when a colleague becomes the boss. He left for Brazil as a colleague and returned as the boss. This was short-lived as it was not a complete surprise and they probably expected it to happen.

He had a very relaxed style. No ties, short-sleeved shirt to work, and coloured tunic top and sarong in the evenings (he still does this) and everyone was asked to call everyone including the MD by their first name. This was a big change. The foreign MDs wore a jacket and tie but took the jacket off when they got to their office. The immediate direct reports referred to the MD as ‘Mister’. No first names.

A difficult economic environment

During his entire period as Managing Director, there was a difficult external environment. The Trotskyis version of Marxists had joined Mrs. Bandaranaike’s Government and were destroying the economy. They pushed through land reform, a ceiling on housing, and the nationalization of the estates. It was done in a hurried and unplanned fashion and instead of leading to a resurgence in economic activity, it led to a collapse of the economy. Import licences for raw materials were restricted, leaving no room for new activities and expansion

Pharmaceuticals

Over the years he had developed a special affinity for pharmaceuticals. He worked closely with the UK Pharmaceutical division which provided support and guidance to the overseas businesses. He had regular technical discussions with them about creating promotional material for doctors and whenever there was a pharmaceutical conference anywhere in the Group he was invited to attend.

This letter from the UK Group Director responsible for Pharmaceuticals illustrates their respect for him as a pharmaceutical man.

“Your letter reference 349 of June 2 on the merits of Disprin in comparison with ordinary Aspirin has been the subject of close and detailed study by myself and my colleagues in the Pharmaceutical Division. I apologize for the length of time it has taken to reply to it but I can assure you that this is rather a mark of the seriousness with which the matter has been approached rather than of neglect.

“There is little doubt that your efforts in Sri Lanka with some assistance from the UK have succeeded in producing the best possible case for Disprin based on all available evidence. So effective is it, in fact, that the Pharmaceutical Division is itself adopting much of it incorporation in their own activity.”

This was the start of being recognized as very competent pharmaceutical man and from then on he worked with them as a member of the top pharmaceutical team whilst performing his various regional director roles. This eventually resulted in his appointment as the Group Director for Worldwide Pharmaceuticals.

The pharmaceutical industry was under attack. Prof Bibile had a plan that he fortunately could not implement. His plan did not make good sense. His plan to ban brand names completely was nonsensical. A person wanting a bottle of Dettol would have had to ask for Chloroxylenol solution. His concept of a limited formulary of drugs was shot down by the medical profession. When all this was floundering, his grand plan was to make the multinational pharmaceutical companies contract manufacturers for his State Pharmaceutical Corporation. They were summoned for a meeting chaired by Dr. N.M. Perera.

He was then Chairman of the Pharmaceutical Manufacturers Association. After consulting their respective parent companies, they had adopted a common position. Despite being harangued and threatened by Dr. N.M. Perera, the manufacturers flatly refused to manufacture for Prof. Bibile. Then Bill Williams, Managing Director of the Pfizer business, pointed out forcefully that if they were not paid full, fair, just and equitable compensation, the US Hickenlooper Amendment would kick in, which would prevent the USA providing aid in any form to Ceylon.

There was a stunned silence and then Dr. Perera proclaimed that the industry would be nationalized. Nothing happened thereafter. It was an end to the fanciful dreams of Prof Bibile, who then left our shores and died shortly thereafter.

The Marxists were kicked out of the Government but the economy continued to struggle. He continued what he had been doing before he went to Brazil, namely growing the brands, but he had to move out of the seat of driving brands as a Marketing Director.

However, he kept his finger on marketing as in those times it was very much a command and control culture. Managing Directors gave directives and management executed them. There was discussion and senior managers had the opportunity to express their views but there was no delegation of key decision-making.

An interesting diversion from the difficult business environment was the marketing of condoms. The International Planned Parenthood Federation in the UK wanted to experiment with mass marketing of condoms. They were available at that time all over the world, but only in pharmacies. To make an impact in terms of birth control, it was important to make them available through the retail network.

The IPPF had identified Ceylon as the market to test this concept. They had persuaded Anandatissa de Alwis who had an advertising agency to take on the advertising for this project. Ananda who was an old friend then approached him and wanted him to participate in developing the marketing concept and wanted Reckitt & Colman to handle the distribution. He (Lalith) was quite convinced that it was a good social marketing project but he had the daunting task of getting approval from the lords and masters in the UK.

So he wrote them a nice letter and was pleased that they were very positive and gave the OK to market condoms in Sri Lanka. Now they agonized over a name and the name eventually selected was Preethi. He returned home and told his wife that at long last they found a name and it was Preethi. She smiled and reminded him that it was her first name, and so he had said, “Now you’ll be famous, your name will be on every packet of condoms!”

The project was very successful. IPPF was very pleased. From then on condoms have been freely available in the retail network. He was very happy to have been a part of this campaign.

They were difficult times and they had to look for various innovative ideas to grow the business. One such project was to export charcoal for barbecues to New Zealand.

He was very keen to market bottled water but he could not convince Corporate HQ in UK that this was a feasible proposition. Looking at what has happened with bottled water, it was a tragedy that it was not implemented. During this time he played an active role with a few others to create the Sri Lanka Institute of Marketing (SLIM). He was the third President of SLIM.

Reckitt & Colman of Ceylon was a public company and when he was the Managing Director, the Chairman of the company was John West, who was the Chairman of Reckitt & Colman of India. He came four times a year for Board Meetings. But in 1975, it was decided that the Indian Chairman need not visit and Lalith was made the Chairman of the company. That was the first time a Sri Lankan was a Chairman of a multinational company in Sri Lanka. He reported to a Regional Director based in Corporate HQ, which by then had moved from Hull to London.

He visited the business from time to time and so did various corporate staff. His Regional Director reported to Ted Wright, the Main Holding Board Director responsible for all the overseas businesses.

Ted Wright was of course a powerful individual in the Group and he too would visit overseas businesses. He made a visit to the businesses in the sub-continent and came to Sri Lanka when he was Chairman. When Lalith next went to Corporate HQ on one of his regular visits, he was asked to see Ted Wright. After a little chat about the business and the country, he was asked whether he would come and work at Corporate HQ in London.

He was very happy in Sri Lanka. He had no problems managing the business and there were early signs that there could be a change of government in the offing with a new government that was supportive of the private sector.

But he realized he could not continue to be Chairman of Reckitt & Colman Sri Lanka forever and that if he didn’t move, after a few years they would probably want to have a new head for the Sri Lankan business. So with some reluctance he agreed to move to the UK. At that time he was not sure about his exact job. He was told the grade, which was one rung below a main board director and that the role would be at Corporate Headquarters. So he had many discussions with various people including Ted Wright in London and the final decision was that he would be appointed a Regional Director in London and he would take over the role from his then boss.



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Coercive laws recipe for future misrule

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by Jehan Perera

The NPP government is going after powerful figures from the past and present who have engaged in corruption, fraud and criminal activity in a way that no previous government in Sri Lanka has done. Former ministers, politicians and senior state officials are among those facing investigations and legal proceedings. The government has placed before Parliament a document listing 50 cases involving corruption, fraud and other crimes. These include not only financial offences but also cases relating to the Easter Sunday attacks, the killings of Lasantha Wickrematunge and Wasim Thajudeen, the disappearance of Prageeth Ekneligoda and attacks on journalists Keith Noyahr and Upali Tennakoon.

The significance of this effort is that it can demonstrate that nobody is above the law, regardless of political connections or social standing, which will help restore public confidence in institutions that have long been distrusted. It could also recover public resources, improve the investment climate and strengthen the foundations for a more prosperous and just Sri Lanka. When criticised for focusing on the past and not the present, the government position is that these investigations were initiated under earlier governments, particularly between 2015 and 2019, and that it is now allowing investigators to proceed to deal with the backlog without political interference.

But there is an aspect of the government’s approach that is less justifiable. While pursuing past wrongdoing by powerful individuals, it is also advancing a triumvirate of draft laws that could give the state sweeping powers over citizens, organisations and dissent in the present and future. The draft Prevention of Terrorism legislation, the Prevention of Organised Crimes Bill and the NGO Registration and Supervision Bill raise serious questions about the over-centralisation of power. Each of these laws strengthens the powers of the state while weakening the rights and safeguards that protect people from their misuse and thus questions the basic rights of people in democracy where ‘the power of the people is vested in the government’. This is a recipe for future misrule rather than the rule of law. As the well-known saying goes, power corrupts and absolute power corrupts absolutely.

Proposed Laws

The real test of system change, for which the government obtained an overwhelming mandate, requires not only a government willing to hold others accountable, but one prepared to subject itself to the same principles of legality, transparency and restraint. The three proposed laws that are particularly important in this regard are the Protection of the State from Terrorism Bill, the Prevention of Organised Crimes Bill and the NGO Registration and Supervision Bill. Each of these draft laws has been presented as serving a legitimate purpose. Preventing terrorism, combating organised crime and ensuring that NGOs do not facilitate money laundering or terrorist financing are proper responsibilities of the state. Sri Lanka has international obligations in these areas, and no responsible government can disregard them. However, the existence of a legitimate objective does not justify every means adopted to achieve it.

The proposed Protection of the State from Terrorism Bill illustrates the problem. Although its definition of terrorism draws on a model developed by a former United Nations Special Rapporteur, the Human Rights Commission of Sri Lanka has warned that the definition of terrorism extends beyond the model and could bring legitimate political protest, trade union action and civil disobedience within the scope of counter-terrorism legislation. Its concerns also include prolonged detention, inadequate judicial oversight and restrictions on access to legal counsel. These are objections that go to the heart of the relationship between the citizen and the state. The government cannot credibly promise to protect democratic freedoms while creating powers that could be used to restrict them. It is necessary for the government to reassess the draft through transparent consultation and revise provisions that could criminalise legitimate dissent.

The Prevention of Organised Crimes Bill raises similar concerns. It is presented as giving effect to the United Nations Convention against Transnational Organised Crime, which Sri Lanka ratified in 2006. The Centre for Policy Alternatives (CPA) has argued that the convention does not require many of the bill’s provisions. The proposed law extends to a broad range of offences, permits detention orders lasting up to a year, makes confessions to police admissible for purposes of legal evidence, and introduces extensive surveillance powers. A law intended to dismantle criminal networks should not create a parallel system of exceptional powers that could be applied far beyond organised crime. Nor should safeguards developed through years of experience with abuses under the Prevention of Terrorism Act be weakened through legislation bearing a different name. The government should review whether or not existing laws could be used effectively to control these crimes or whether each exceptional power is necessary.

Civil Society

The proposed NGO Registration and Supervision Bill presents another test of the government’s intentions. The government may reasonably seek transparency in the finances of organisations receiving public or foreign funds, including measures to prevent money laundering and terrorist financing. It seeks to justify its overreach on the grounds of meeting the internationally mandated requirements of the Financial Action Task Force (FATF) for the Asia-Pacific region. But these objectives do not justify placing civil society and NGOs under excessive administrative control when even the FATF ranks them as low to medium risks. The draft bill would require registration and renewal, impose extensive obligations on organisations and empower authorities to suspend or deregister them on broadly framed grounds. It is important to redraft provisions that confer excessive discretion over registration, renewal, suspension and deregistration of NGOs.

Among the concerns raised by United Nations human rights special rapporteurs with regard to the draft NGO law are provisions requiring organisations to align with government policies and restrictions that could affect advocacy, dissent and freedom of association. The implications extend well beyond organisations that engage directly with the government. Community groups, human rights organisations, independent researchers and organisations working on reconciliation or accountability could find their activities constrained by uncertainty over how these provisions might be interpreted. Organisations that criticise government policies are not thereby working against the country. Their freedom to do so is part of what distinguishes a democracy from a system in which the government determines which opinions and activities are acceptable.

The government has generated considerable public goodwill through its pursuit of corruption and criminality. It should not assume that this goodwill gives it an unlimited mandate to strengthen the coercive powers of the state. The NPP knows from its own history that governments can treat dissent as a threat and use the machinery of the state against their opponents. There is still time to correct the drafts through transparent public consultation, narrow definitions of offences, meaningful judicial control over detention and surveillance, and effective remedies against arbitrary decisions. A government that pursues corruption while weakening safeguards against state abuse risks undermining its own achievements. Besides bringing to light the abuse of power by previous governments, the NPP government needs to build a system in which no future government can abuse power in the belief they can get away with it.

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Quality assurance without quality enhancement: The irony of university QA

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By Ramya Kumar

According to the Quality Assurance Council (QAC) of the University Grants Commission (UGC), quality assurance (QA) refers to “the means (i.e. the policies, attitudes, actions, procedures, etc.), by which an institution can guarantee with confidence and certainty, that the standards and quality of its educational provision are being maintained and enhanced”.

An expansive structure has been in place since 2005 to govern and implement QA processes within the state university system. The QAC is the focal point at the UGC that implements external reviews of state universities and institutes. Each university has its own Centre for Quality Assurance (CQA) tasked with performing QA in line with QAC directives. Faculties, in turn, have Internal Quality Assurance Cells (IQAC) performing their own QA; they are answerable to the CQA.

The big question is whether this all-encompassing top-down QA system, that in many ways undermines the internal dynamics of university governance, actually supports universities to enhance the quality of education. This article highlights some concerns.

Top-down check-box activities

The QAC conducts external reviews of universities and degree programmes. A review team appointed by the UGC (who may or may not have experience in the institution/programme in question) examines the self-evaluation report submitted by the said institution/programme. The team then conducts a site visit to verify the claims made in the university’s self-evaluation report, clarify issues identified during the desk review, and examine how QA procedures operate in practice. The team holds meetings with the university administration, members of the Council and Senate, Deans, Heads of Departments, academic and non-academic staff, students, and others. Following the visit, a draft report is submitted to the relevant institution/programme for comment before final publication. The reviewed institution/programme then prepares and publishes an action plan addressing the recommendations, with subsequent monitoring of progress.

There are some worthy QA initiatives under implementation, such as improving facilities for students with disabilities and strengthening mechanisms to address sexual- and gender-based violence. However, for the most part, QA activities have little to do with improving the quality of education. They are mostly preoccupied with monitoring faculty and department websites, digital transformation, student feedback, subject evaluation, course evaluation, peer evaluation, and, more recently, staff appraisal. These activities, which consume an inordinate amount of time—so precious at understaffed universities—have become check-box activities completed to generate evidence for the next review. Below is an excerpt of a conversation between two academics (1 and 2) that conveys how QA plays out at universities (reproduced with permission).

1: … .it’s like social media you know, like posting things on Facebook or twitter or Instagram. When people do a lot of social media, everything they do, they do thinking, “okay I’m going to post it in this way… this I have to put on my Instagram.” QA is a little like that… everything is considered in light of, “ah we can use this for the review, as evidence… for example very recently we were encouraged to have all the things that we do in our department in the faculty newsletter so then they can put in the review. Every little thing has to be noted down….

2: And with pictures and all…

1: At the very least it has to be written so that you have written evidence .. you can’t be doing something for the sake of doing something or because it is good for the department … and sometimes people tell me “oh yea that’s a good idea we can fit that under this x, y section of the review..”

2: Yea, and nobody really thinks about the actual outcome… whether it’s actually helping anyone..

1: I also find that a lot of the words that we used in different ways have now been co-opted to the QA discourse ..including quality.. I can’t actually say what I want as an “outcome”, for example, that the outcome of this workshop is that my students “think about” … then I am told “ah but no that’s not one of the Bloom’s taxonomy words, “think about”.…

2: And the worst part is these medical and agriculture people, these types of people go around spreading it like some kind of gospel!

1: Yea, this cookie cutter way of doing things, they think is the height of innovativeness or creativity, when actually it is so mundane … for me the most awful thing about it is like some fungus of mundanity has taken over through QA reviews.

2: yea, when you say QA, my mind closes off immediately and I stop listening…

Auditing everything but power

QA leaves out crucial aspects of university governance. For instance, there is no review or assessment of the “quality” of university administrations under Criterion 1 or the integrity of procedures governing the promotion of academic staff under Criterion 6 of the institutional reviews.

The majority in the Council—the university’s executive and governing body, which is responsible for selecting the Vice-Chancellor (VC)—are appointed in ad hoc fashion. Apart from the Ex-Officio members in the Council (VC, Deans, etc.), and the two members elected by the Senate, the remainder are appointed by the UGC with no formal consultation or vetting procedure. The VC appointment process described in UGC Circular No. 03/2023 exemplifies how an ostensibly technical process can become entangled in political sycophancy. The Registrar invites applications for the position of VC through advertisement. Applicants must submit a curriculum vitae, a statement of vision for the university and supporting documents. The University Council appoints a three-member Search Committee of senior academics to encourage “eminent persons” to apply, while the UGC appoints a former VC from another university to “observe” the selection process.

A Special Meeting of the University Council is convened. Candidates are interviewed and must make a presentation to the Council Members, followed by questions. Each Council member “gives marks” for seven prescribed criteria: strategic focus (20%), effective leadership (20%), holistic thinking/conceptual skills (10%), academic and research excellence (15%), personal integrity (10%), professional communication (10%) and managerial competence (15%). Marks are averaged, and the Council recommends three candidates to the UGC in rank order. The UGC-appointed observer separately submits a confidential report on the selection process.

This procedure is expected to guarantee quality, but does it? Applications are submitted to the Council Members, who have been appointed on questionable bases, and who are expected to review the applications and give scores, based on objective assessments. But, in reality, most Council Members are manipulated by VC candidates, who often have personal ties with them. The UGC-appointed observer usually has no genuine interest in the outcome. And there is no way for anyone to actually question the Council’s decision once it is made. Although the highest-ranked candidate may ultimately be appointed, the selection remains a political decision made by the President, who retains the discretion to appoint any one of the three.

External reviews also do not look into the promotions of academic staff, except to scrutinise whether there are policies and procedures in place to govern promotion. Academic staff may apply for promotion to Professor once they satisfy the prescribed eligibility requirements, which typically include the period of service, academic qualifications, research and publication achievements, teaching experience, and contributions to the university and wider community. Applications are evaluated against specified criteria, with research output and academic contributions assessed through documentary evidence and expert evaluation. Under the UGC’s scheme for Professors, two experts from outside the applicant’s institution assess specified aspects of research and knowledge dissemination. Again, beneath this technical process, which is externally evaluated, lies a problematic points-based scheme that can be manipulated and abused with impunity.

Rethinking university QA

Like the VC election process and the schemes of promotion for academic staff, QA reviews are open to manipulation. Before a review, there is a chaotic rush to complete evidence gathering and reporting. Academics leave all other work aside, including at times their teaching, to focus on completing documentation and preparing reports. The standardised criteria in the review manuals and scoring sheets often do not reflect differences in disciplines and institutional contexts. But this does not really matter because any serious problems experienced by institutions or programmes are hastily brushed under the carpet to conceal any evidence that could taint the review. The goal is to obtain an A or at least a B grade at whatever cost.

QA may result in positive change if it moves beyond top-down check-box activities towards internally designed and owned processes encompassing all aspects of university governance, led by departments and faculties, and supported by adequate resources. The current QA system needs to be dismantled and replaced by procedures that are accountable, not to the UGC, but to our students and the communities we serve.

(Ramya Kumar is attached to the Department of Community and Family Medicine, Faculty of Medicine, University of Jaffna)

. Kuppi is a politics and pedagogy happening on the margins of the lecture hall that parodies, subverts, and simultaneously reaffirms social hierarchies.

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Down Memory Lane — the Grand 20th Edition!

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Down Memory Lane: Ready to sing again

Yes, Down Memory Lane, the beloved Sing-Along concert series that first struck a chord, way back in 1997, returns for its landmark 20th edition this Saturday, 17th October, at the beautiful Bolgoda Grand Resort, Moratuwa town centre.

Having celebrated its glorious 25th anniversary with the show in 2023, this milestone 20th concert promises to be even more special.

The organisers, the ever-popular Moratuwa Arts Forum, are pulling out all the stops to present yet another unforgettable evening, brimming with camaraderie, fellowship, and pure nostalgia.

Get ready for two-and-a-half hours of non-stop singing as veteran vocalists, from the Moratuwa Arts Forum, will take the stage to lead and inspire the happy audience to sing, sing and sing to their hearts’ content.

The repertoire? Absolutely magical, according to the organisers.

Veteran Arun Dias Bandaranaike: Will handle the evening’s proceedings / Priya Peiris: Event Conceptor

Around 40 golden oldies — from timeless English vintage evergreens and hits from the 50s to the 90s, to toe-tapping calypsos, soulful American plantation melodies, rousing cowboy and Dixieland favourites, aa well as cherished Sinhala standards. All to be sung with much gusto!

This year’s dedicated organising committee comprises Brian Coorey (Chairman), Priya Peiris (Event Conceptor), Hiran Fernando, Suranga Fernando, Viranjan Perera, Hemka Fernando and Neelesh Silva. Guidance and support comes from Moratuwa Arts Forum President Sarana Guneratne and Secretary Chandani Silva.

Adding his signature charm to the evening, as Master of Ceremonies, will be the veteran Arun Dias Bandaranaike.

Don’t miss this landmark celebration of music and memories!

For further details, contact Hiran Fernando on 0772636446 or WhatsApp 0783636446.

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