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Ideahub drives HNB’s digital strategy 

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From left to right: ideahub CXO, Dhanuka De Silva; ideahub Founder/CEO, Chaminda Ranasinghe; HNB Chief Technology & Digital Officer, Rohan Buultjens; HNB Deputy General Manager – Retail & SME Banking, Sanjay Wijemanne; HNB Assistant General Manager - Digital Business, Chammika Weerasinghe; HNB Head of Digital Services, Shankar Dharmaratne; and HNB Head of IT – PMO, Nadun Gomes.

Ideahub completes years as the primary digital partner of HNB, Sri Lanka’s largest private-sector commercial bank. Since its appointment in 2019, ideahub has driven and supported the digital transformation of HNB’s retail business. The appointment in 2019 was the culmination of ideahub’s engagement with HNB since 2018, starting with the implementation of the primary customer touch points of the multi-award-winning bank. Their partnership with ideahub has helped HNB provide a unique and signature service to their customers which won the LankaPay Technnovation Award 2023 for the Bank of the Year for Excellence in Customer

Symphony powers digitalisation of HNB

HNB’s retail banking segment operates on ideahub’s fully integrated, secure and easily customisable Symphony platform that amalgamates the domains of PayTech, Banktech, LifeTech and Reward Tech. The SOLO Digital Wallet, and the Internet and Mobile Banking platforms HNB customers use are all components of Symphony, uniquely tailored and branded for HNB.  Now a robust and highly dependable platform, Symphony’s progress spans over 10 years with operational input from industry-leading customers in South Asia region and Australia, including HNB, Dialog Axiata and PiPay of Cambodia going into its development.

Symphony is to HNB digital strategy like the final painting is to the concept in an artist’s mind, It has contributed to the steady growth of HNB’s retail banking business by making its operations faster, more secure, simpler and more reliable. This is clearly evident as more than 50% of Fixed Deposits are opened through the Digital Platform.

A holistic platform for Banks, FinTech and Telcos

The applications in the symphony ecosystem cover primary aspects of business in the financial and telecom industries. The digital touchpoints enable users to access their accounts, purchase products from merchants, pay utility bills and connect to payment gateways such as credit and debit card services. They can chat with friends and send and receive digital gifts.  Merchants can feature their product catalogues, and provide offers and discounts. The customer loyalty plugin available on Symphony is a unique and important feature that is not found in its international competition. Financial institutions can deliver line-of-business and added services to their retail customers and partner with Symphony, for a fraction of the cost of competitive products.

ConnectTech – Seamless Integration with SpiderCraft middleware

Symphony has pre-configured connectors to fuse with industry-standard interfaces and systems easily and speedily, providing a seamless user experience for all users on the platform. This is made possible by ideahub’s proprietary state-of-the-art integration middleware, SpiderCraft which helps Symphony Interoperate with business-critical new and legacy payment interfaces used by the client organisation.

SecureTech – Industry-standard security

At the core of the platform are security, identification, authentication, fraud management, role definition and permission management features. Symphony is compliant with the widely accepted PCI DSS security standard in the industry. The platform has been designed and implemented with enterprise-grade security standards in each tier of the architecture. The data at rest and transit are encrypted with the assistance of enterprise-grade Hardware Secure Modules.

Predictive capability and machine learning led revenue opportunities

Symphony’s capabilities of cross-functionality and coordination coupled with data mining and analytical tools help the client organisation garner revenue from multiple channels thereby improving revenue growth

HNB broadening their reach to non-HNB banking customers by separating the banking and non-banking services on Symphony through the “digital layer” or “DL”. It is a great example of cross-functionality coordination.  This separation in the architectural layer working between Symphony and the customer interfaces is invisible to the user.  Maintaining the two groups on the same platform allows the bank to analyse user data across both groups- an advantage, in addition to cost efficiency and giving a seamless experience to the customers.

The machine learning capability of Symphony enables it to provide its users with an intuitive user-centric experience eliminating the frustrations they might usually encounter with other tech platforms. says Symphony is not just for banks, but for any financial services organisation or telcos looking for their own, branded digital payment platform.



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India pledges $450 million for cyclone recovery while Sri Lanka’s top financial watchdog seat remains vacant

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Indian External Affairs Minister Dr. S. Jaishankar wraps up his official visit to Sri Lanka on 23rd December,2025

India extended a powerful hand of friendship on December 23, pledging $450 million to help Sri Lanka rebuild from Cyclone Ditwah. The aid, announced by Indian External Affairs Minister Dr. S. Jaishankar, is a lifeline for critical infrastructure, housing and agriculture.

Yet, even as this commitment was made, a crucial question hung in the air: Who will watch the money?

Sri Lanka has operated without a permanent Auditor General for eight months, an independent observer told The Island Financial Review.

“Since April 2025, the constitutional body meant to be the independent guardian of public spending has been led by temporary appointees. This isn’t just bureaucratic delay; it is a self-inflicted wound on democratic accountability,” he said.

He explained that the Auditor General, mandated by the Constitutional Council, is the linchpin that ensures public funds are used with integrity.

“In a nation still recovering from a devastating economic crisis, the AG’s role is the bedrock of trust. This office audits everything from social safety nets to state-owned enterprise losses and, critically, emergency expenditures,” he noted.

“The delay undermines public trust and robust oversight at a time when these are urgently needed. With no permanent AG, the oversight of billions in cyclone relief funds – including India’s generous package – can be fundamentally weakened.”

India’s decision to provide funds despite this oversight vacuum is a profound act of goodwill, the observer said.

“But the question now shifts squarely to the Sri Lankan government: How will it honour that faith? The $450 million is a mirror held up to Sri Lanka’s governance,” he stated.

He urged the Constitutional Council to act decisively to appoint a competent, independent Auditor General through a transparent process.

“This is the cornerstone of ensuring that disaster recovery builds not just physical infrastructure, but also public trust,” he concluded.

By Sanath Nanayakkare

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Robust overseas demand for Sri Lanka’s premier tea

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Categories such as Instant Tea and Tea Bags have recorded encouraging gains in both volume and foreign exchange earnings

Ceylon Tea exports have demonstrated notable volume growth for the first eleven months of 2025, reaching a cumulative total of 239.57 million kilograms. This figure represents a solid increase of 16.35 million kilograms compared to the corresponding period in 2024, signalling robust overseas demand for Sri Lanka’s premier commodity.

The broader trend, however, reveals a dynamic reshuffling among the nation’s key export markets, painting a picture of both promising diversification and shifting global trade currents.

A striking development is the continued ascendancy of Iraq as the single largest importer of Ceylon Tea. During the January to November period, Iraq purchased 36.77 million kilograms, marking a substantial 21% year-on-year increase and firmly securing its top position. In contrast, the traditional powerhouse market of Russia, while holding second place with 19.94 million kilograms, recorded a 13% decline in volume. Other markets show significant movement; Türkiye follows closely in third place, while Libya has emerged as a high-growth destination, witnessing a remarkable 115% surge in imports to claim fourth position. This evolving landscape underscores a strategic shift, where gains in emerging and regional markets are actively counterbalancing softer demand in some established ones.

Categories such as Instant Tea and Tea Bags have recorded encouraging gains in both volume and foreign exchange earnings, indicating a positive consumer trend towards convenience and value-added products. This gradual move up the value chain is crucial for enhancing the sector’s resilience and profitability.

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Sri Lanka to host South Asia’s inaugural Reggae festival in Bentota

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A tribute to Bob Marley" will be held from 27 to 29 March 2026 on the beaches of Bentota

Sri Lanka is poised to enter the regional cultural spotlight as the host of South Asia’s first-ever reggae music festival. “ONE LOVE 2026 – A Tribute to Bob Marley” will be held from 27 to 29 March 2026 on the beaches of Bentota, marking an unprecedented celebration of global reggae music within the Asia-Pacific region.

The landmark announcement was made at a press conference hosted by the ultra-luxury property, NUWA- City of Dreams in Colombo.

The festival represents a significant cultural and tourism initiative, featuring an unprecedented assembly of international reggae talent for the region. The confirmed lineup includes six globally acclaimed acts: Maxi Priest, The Wailers, Julian Marley & Ky-Mani Marley, Inner Circle and Big Mountain.

Organised by One In A Million Entertainment Ltd.—a Sri Lankan-owned firm with headquarters in Europe and Colombo – in strategic collaboration with Caribbean Entertainment, the event builds upon a proven track record of delivering major international entertainment to Sri Lanka. The festival is anticipated to attract thousands of attendees, including local enthusiasts and visitors from key markets such as India, the Maldives, and Bangladesh, as well as Western tourists seeking a tropical retreat.

Aligning with the commemoration of Bob Marley’s 81st birthday, the event carries profound cultural resonance. It also incorporates a charitable component, with a portion of proceeds dedicated to a children’s orphanage water purification project managed by the Indian Cultural Association in Sri Lanka, and to supporting the charitable activities of the Bob and Rita Marley Foundation in Jamaica.

The festival’s international delegation will be accommodated at NUWA Sri Lanka, the flagship ultra-luxury destination of Melco Resorts & Entertainment in Colombo.

Ticket Information: Daily General Admission: LKR 10,000, Daily VIP Admission: LKR 50,000, Early Bird Three-Day Festival Pass (Limited Offer):, General Admission: LKR 25,000, VIP Access: LKR 125,000 Tickets are available via the PickMe Events platform.

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