Business
Ideahub drives HNB’s digital strategy
Ideahub completes years as the primary digital partner of HNB, Sri Lanka’s largest private-sector commercial bank. Since its appointment in 2019, ideahub has driven and supported the digital transformation of HNB’s retail business. The appointment in 2019 was the culmination of ideahub’s engagement with HNB since 2018, starting with the implementation of the primary customer touch points of the multi-award-winning bank. Their partnership with ideahub has helped HNB provide a unique and signature service to their customers which won the LankaPay Technnovation Award 2023 for the Bank of the Year for Excellence in Customer
Symphony powers digitalisation of HNB
HNB’s retail banking segment operates on ideahub’s fully integrated, secure and easily customisable Symphony platform that amalgamates the domains of PayTech, Banktech, LifeTech and Reward Tech. The SOLO Digital Wallet, and the Internet and Mobile Banking platforms HNB customers use are all components of Symphony, uniquely tailored and branded for HNB. Now a robust and highly dependable platform, Symphony’s progress spans over 10 years with operational input from industry-leading customers in South Asia region and Australia, including HNB, Dialog Axiata and PiPay of Cambodia going into its development.
Symphony is to HNB digital strategy like the final painting is to the concept in an artist’s mind, It has contributed to the steady growth of HNB’s retail banking business by making its operations faster, more secure, simpler and more reliable. This is clearly evident as more than 50% of Fixed Deposits are opened through the Digital Platform.
A holistic platform for Banks, FinTech and Telcos
The applications in the symphony ecosystem cover primary aspects of business in the financial and telecom industries. The digital touchpoints enable users to access their accounts, purchase products from merchants, pay utility bills and connect to payment gateways such as credit and debit card services. They can chat with friends and send and receive digital gifts. Merchants can feature their product catalogues, and provide offers and discounts. The customer loyalty plugin available on Symphony is a unique and important feature that is not found in its international competition. Financial institutions can deliver line-of-business and added services to their retail customers and partner with Symphony, for a fraction of the cost of competitive products.
ConnectTech – Seamless Integration with SpiderCraft middleware
Symphony has pre-configured connectors to fuse with industry-standard interfaces and systems easily and speedily, providing a seamless user experience for all users on the platform. This is made possible by ideahub’s proprietary state-of-the-art integration middleware, SpiderCraft which helps Symphony Interoperate with business-critical new and legacy payment interfaces used by the client organisation.
SecureTech – Industry-standard security
At the core of the platform are security, identification, authentication, fraud management, role definition and permission management features. Symphony is compliant with the widely accepted PCI DSS security standard in the industry. The platform has been designed and implemented with enterprise-grade security standards in each tier of the architecture. The data at rest and transit are encrypted with the assistance of enterprise-grade Hardware Secure Modules.
Predictive capability and machine learning led revenue opportunities
Symphony’s capabilities of cross-functionality and coordination coupled with data mining and analytical tools help the client organisation garner revenue from multiple channels thereby improving revenue growth
HNB broadening their reach to non-HNB banking customers by separating the banking and non-banking services on Symphony through the “digital layer” or “DL”. It is a great example of cross-functionality coordination. This separation in the architectural layer working between Symphony and the customer interfaces is invisible to the user. Maintaining the two groups on the same platform allows the bank to analyse user data across both groups- an advantage, in addition to cost efficiency and giving a seamless experience to the customers.
The machine learning capability of Symphony enables it to provide its users with an intuitive user-centric experience eliminating the frustrations they might usually encounter with other tech platforms. says Symphony is not just for banks, but for any financial services organisation or telcos looking for their own, branded digital payment platform.
Business
IMF approves USD695 million for Sri Lanka
AFP –The International Monetary Fund’s (IMF) board approved two reviews of Sri Lanka’s loan programme, making USD695 million in additional loans immediately available to the island nation.
It is the latest tranche in the country’s four-year USD3 billion bailout, with the Fund warning of further risks due to the economic impact of the Middle East conflict.
Surging oil prices due to the conflict have heavily impacted many import-dependent Asian countries.
“Sri Lanka’s strong implementation under the EFF arrangement has continued despite challenging circumstances,” said the IMF’s Deputy Managing Director and Acting Chair Kenji Okamura.
“Gains from the economic reform programme helped preserve economic resilience and provided room to respond to cyclone Ditwah and the Middle East conflict. The latter, however, has significantly worsened Sri Lanka’s economic outlook and tilted risks to the downside.”
The IMF projects 2026 growth to slow to three per cent, with higher oil prices increasing inflation and weighing on the current account balance.
The board’s approval was contingent on Sri Lanka adjusting certain energy market subsidies issued in the wake of the conflict.
The statement said the Sri Lankan authorities had met the Fund’s requirements on fuel and electricity prices meeting cost-recovery criteria.
Criteria on ensuring no new external debts and on not imposing or intensifying import restrictions “were not observed”, however.
Business
Cambridge College honours students at awards ceremony
The Cambridge College of English Language Training recently held a certificate and medal awarding ceremony to recognize the academic achievements of students who successfully completed Cambridge English examinations.
The ceremony was held at the Hindu Cultural Hall in Kandy with the Vice Chancellor of the University of Peradeniya, Prof. W.M.T. Madhujith, attending as the Chief Guest, while Kandy Mayor Chandrasiri Wijenayake participated as the Guest of Honour.
Founded on March 1, 2024, by English tutor, author and Cambridge TKT lecturer T. Ravichandran, the institution has emerged as a leading centre for Cambridge English examination preparation in Kandy.
Beginning with an initial intake of 30 students, the college has expanded rapidly and currently serves more than 300 students.
The institution’s achievements were further recognized when it received the “Emerging Star Award 2025” at the Annual Coordinators Conference 2025 (South Asia).
The college provides training for students between the ages of seven and 18 across six stages of Cambridge English examinations, including Young Learners English (YLE) Starters, Movers and Flyers, as well as KET, PET and FCE examinations.
Cambridge English qualifications are internationally recognized and are designed to assess language proficiency in line with the Common European Framework of Reference for Languages (CEFR).
The ceremony concluded with the presentation of certificates and medals to students in recognition of their academic performance and commitment.
Text and Pic by SK Samaranayake
Business
ABC Australia, Maharaja Media Network ink MoU to expand Indo-Pacific media collaboration
The Australian Broadcasting Corporation (ABC Australia) has signed a Memorandum of Understanding with Sri Lanka’s Maharaja Media Network (MMN), marking a significant expansion of media cooperation aimed at strengthening content exchange, co-productions and professional collaboration across the Indo-Pacific.
The agreement builds on an initial broadcast partnership established in 2022 and an expanded licensing arrangement in 2023, under which ABC programming was made available free-to-air to Sri Lankan audiences through MTV Channel (Private) Limited, part of the Capital Maharaja Group.
Under the new framework, the two organisations will collaborate across television, radio and digital platforms, with a focus on co-produced content, editorial exchange, training opportunities and joint storytelling initiatives.
MMN, Sri Lanka’s largest media network, operates across television, radio, digital media, music and film, including MTV Channel (Private) Limited and MBC Networks (Private) Limited.
Australian High Commission officials described the agreement as a deepening of regional media ties. “This will cover co-production, content sharing and broader cooperation across the Asia-Pacific in telling stories that speak to both countries,” said Matthew Duckworth.
ABC International Head Claire M. Gorman said the partnership reflected a shared commitment to public-interest media and stronger regional storytelling.
Capital Maharaja Group Director Chevaan Daniel said the relationship, which began during Sri Lanka’s economic crisis in 2022, had grown through continued collaboration, including during the 2025 Ditwah cyclone response.
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