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Despite love and hate, National Carrier is a must-have for its economy: SriLankan CEO

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By Sanath Nanayakkare

National airlines are usually the most loved and the most criticised operation in many countries and Sri Lanka is a clear example for this, Richard Nuttall, the Chief Executive Officer at Sri Lankan Airlines said at the Aviation College in Katunayake recently.

He said so while delivering the keynote speech at a workshop held for a group of media personnel who write, broadcast and telecast aviation news for their respective media organisations.

The two-day media workshop no doubt helped create more understanding of the aviation industry and why it’s important, and even more so how the National Carrier best serves its passengers and contributes to the economy despite having to deal with ill-considered and uninformed comments made in the main stream media and social media platforms.

“If you do a survey, you will find that the most favorite airline is the most hated airline at the same time, which is true for Sri Lanka too. Sri Lankans are in a state of having two opposing feelings at the same about the National Carrier, or are uncertain about how they should feel about it,” he said.

Richard Nuttall

Further speaking SriLankan CEO said,” Most often what is get reported is about ‘I had to wait an hour at the airport, or a flight turned back due to technical fault, but the reality is we are carrying 5 million passengers a year, and when you have 5 million passengers a year, it means 1,500 passengers through 15 desks in an hour. Such trivial things happen everywhere in the world and there are lot worse places in terms of such occurrences. Everywhere you would see a flight turning back or something happens on a flight and the airline says,” we don’t continue and we need to go back to base’. If you Google and search, you will find that it happens to any carrier in the world. So, what we want is to let the conversation move beyond instead of talking about small things; how we handle 5 million passengers a year on thousands of flights to many destinations. For example, if a Hajj pilgrim at the end of his life unfortunately passes away on a flight, it is not news. It is a general incident. This is why we want to lift the conversation and the understanding to a different level and see whether we could get the people who are really interested in aviation to see how the industry works so that we can have more informed views about the big picture of the industry. Aviation is a very complex business and it requires a lot of commitment and many, many skills. Sri Lankan Airlines has many personnel with a huge amount of training. For example, it takes years of hard work to become a pilot. It takes years to become an engineer. Like everybody else, we have IT experts, accounting professionals etc. We have about 100 IT systems integrated into our operational system. We have personnel who do revenue management, who set prices and plan where the aircrafts go. In addition, we have Catering, Ground Services and we provide maintenance for other carriers. Some of them stay with SriLankan for longer periods and others choose to work for other airlines. So, this is a huge, complex industry and SriLankan Airlines is a big company. We are highly regulated and we need to get permission from various governments where we arrive. And we need to operate in compliance with the safety protocols of not only the Civil Aviation Authority in Sri Lanka but also of civil aviation authorities from across the world. Everything we do in flying and on the ground is regulated and if we don’t follow these procedures, we might not be allowed to fly to Europe tomorrow. So it is more important to have an understanding of how SriLankan Airlines maintain these highest standards rather than anything else.”

“Aviation is probably worth about 5-6% of GDP for most countries and if we didn’t have aviation, that contribution wouldn’t be there. We employ 6,000 people. Around the ecosystem, there are many other people employed in civil aviation, in airports, as travel agents, as cargo agents etc. Hotels and tourism industry which directly and indirectly supports 10% of the population wouldn’t be able to operate if we didn’t engage in connectivity. If you look around the world at strongest economies, they all have a strong airline. What’s the hub in the Middle East? It’s Dubai and it grew on the back of Emirates. Etihad, Qatar, Saudi Arabia flights go there and their economy is driven hand in hand with Emirates. The financial centres of the world such as London, Frankfurt, Singapore, Hong Kong, and New York, all have major airlines based there with flights going in all directions. All regional airline offices in Africa are based in Nairobi. Kenya Airways is based in Nairobi. So aviation and airlines are really, really critical to any given country’s economy, businesses and tourism. This is why countries need to have strong airlines and all the reasons for having a strong national carrier for those important networks to work seamlessly. Today SriLankan flies to 35 destinations and as a ‘oneworld member’, we connect to hundreds of destinations across the world. How many people in this country have connections with Australia? If we don’t have an airline based here, nobody would fly nonstop to Australia. The reason for that is those flights are filled with 40% of the passengers coming from India. If we didn’t fly to Australia and didn’t fly to South East Asia maybe 50% of the flights that we fly on Indian routes won’t be there. There are so many people who say that if SriLankan is not there, somebody else will carry that route. That’s not correct. If you get somebody else to fly on maybe 30% of the routes, you just have to go via somewhere else and you will end up paying a lot more airfare. So if you want to build an aviation hub here, grow your tourism, scale up your industries, you have to have a strong national carrier.”



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ADB annual meetings in Uzbekistan underscore a world tied together

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"President Shavkat Mirziyoyev with Asian Development Bank President Masato Kanda at the 59th ADB Annual Meeting in Samarkand, on May 4.

The ancient Silk Road city of Samarkand has once again become a crossroads of global dialogue, this time hosting the 2026 Annual Meetings of the Asian Development Bank (ADB). Against a backdrop of shifting geopolitical dynamics and economic uncertainty, the gathering has underscored a central theme: the growing interdependence of nations in addressing shared challenges.

Delegates from a wide spectrum of countries—including Canada, the United States, Italy, Hong Kong, Australia, China, Indonesia, the United Kingdom, Tuvalu, France, Finland, Germany, India, Thailand and Pakistan – have converged in Uzbekistan to deliberate on pressing issues shaping the Asia-Pacific region.

Their presence reflects not only the geographic diversity of ADB’s membership but also the urgency of collective action in an increasingly interconnected world.

At the heart of discussions are the vulnerabilities and opportunities within global supply chains, energy markets, and emerging technologies.

With ongoing geopolitical tensions disrupting traditional trade routes and economic alignments, governors repeatedly stressed the need for resilience, adaptability, and cooperation. The consensus emerging from Samarkand is clear: no country can navigate these challenges in isolation.

A significant portion of the dialogue has focused on climate resilience, an area where the ADB has received strong endorsement. Governors welcomed the bank’s expanded efforts to help member nations adapt to climate risks, particularly through investments in sustainable infrastructure and disaster preparedness. In a region highly susceptible to climate shocks from – rising sea levels in the Pacific to extreme weather events in South Asia – the urgency of such initiatives cannot be overstated.

Digital connectivity has also emerged as a key pillar of development strategy. Delegates highlighted the transformative potential of technology in bridging economic gaps, enhancing productivity, and fostering innovation.

The ADB’s role in upgrading digital infrastructure across developing member countries was widely praised, with many calling for accelerated implementation to ensure that no nation is left behind in the digital economy.

Equally important is the push for resource mobilization and the unlocking of private capital. Governors emphasized that public funding alone would be insufficient to meet the region’s vast development needs, particularly in critical sectors such as energy security, water management, and mineral resource optimization. The ADB’s initiatives to crowd in private investment were therefore seen as essential to scaling up impact and delivering sustainable outcomes.

Energy security, in particular, remains a focal point amid volatile global markets. Delegates called for diversified energy sources and increased investment in renewables, aligning economic growth with environmental sustainability.

Water security, another pressing concern, was discussed in the context of both scarcity and equitable access—issues that are increasingly intertwined with regional stability.

Beyond economic and environmental priorities, the meetings also highlighted the ADB’s commitment to gender equality and social inclusion.

Governors commended the bank’s progressive policies in these areas, noting that inclusive growth is fundamental to long-term development. However, they also urged the ADB to translate its vision into tangible, measurable outcomes on the ground.

By Sanath Nanayakkare
in Samarkand, Uzbekistan

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Compassion over capital: Janashakthi partners President’s Fund to transform child healthcare access

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(Left to Right) J.M. Wijebandara, Advisor to the President (Legal Affairs) - Presidential Secretariat ; G.G.S.C Roshan, Senior Additional Secretary to the President / Secretary - President’s Fund ; C.T.A Schaffter - Founder & Chairman Emeritus, JXG (Janashakthi Group) ; Ramesh Schaffter – MD/Group CEO, JXG (Janashakthi Group) ; Gamika De Silva – Group Chief Marketing Officer, JXG (Janashakthi Group) ; Dilshan Wirasekara, Deputy CEO, JXG (Janashakthi Group)

By Ifham Nizam

In a landmark move that signals a shift in corporate philanthropy in Sri Lanka, Janashakthi Group (JXG) has entered into a pioneering partnership with the President’s Fund to provide financial support for children requiring urgent medical care—irrespective of ethnicity, religion, region, or social standing.

Addressing journalists at the Hilton, Colombo, Managing Director/Group CEO Ramesh Schaffter said the initiative was not born out of obligation, but conviction.

“Nobody asked us, because nobody had to. From our very inception, Janashakthi has stepped up where we have seen a need,” Schaffter said.

He added: “Today, we are stepping up again—not alone, but in partnership with the highest charitable institution in the country, the President’s Fund.”

This collaboration marks the first time a corporate entity has formally aligned itself with the President’s Fund in such a comprehensive and structured manner. While individuals and organisations have contributed financially in the past,

Janashakthi’s approach goes further—committing to match funding for medical cases approved by the Fund, effectively doubling the resources available for life-saving treatments.

At the heart of the initiative lies a simple yet powerful principle: every Sri Lankan child deserves equal access to healthcare.

“Which child? Any child. Which province? Any province. Which race? Any race. Which religion? Any religion,” Schaffter emphasised. “They are all children of Sri Lanka—the next generation that must take their place in this nation.”

The mechanism is deliberately streamlined. The President’s Fund, with its established network of medical experts and evaluative processes, will continue to vet applications and determine eligibility. Once approved, Janashakthi will mirror the financial support extended.

Responding to Ths Island Financial Review, he added:

“We are not here to reinvent the wheel,” Schaffter noted. “If the President’s Fund supports a case—whether treatment is in Sri Lanka or overseas—we will match it. If they give one, we give one. If they give two, we give two.”

This alignment ensures efficiency, credibility, and speed—critical factors in medical emergencies where delays can cost lives.

Beyond the operational framework, the initiative reflects a broader rethinking of corporate responsibility. Moving beyond conventional labels such as Corporate Social Responsibility (CSR) or Environmental, Social and Governance (ESG), Janashakthi is reframing its philosophy in more human terms.

“We just want to call it compassion—profit with a compassionate face,” Schaffter said. “Every corporate body has a responsibility not just to make profits, but to give back meaningfully to society.”

Importantly, the Group has made it clear that the initiative will not be used as a platform for publicity.

“We are not doing this for advertising mileage,” he stressed. “You will not see us parading children or showcasing beneficiaries. The purpose of this press conference is awareness—not recognition.”

This ethos is consistent with Janashakthi’s past interventions. During the COVID-19 pandemic, the Group quietly supported 14 hospitals with over Rs. 40 million worth of critical equipment, including ventilators, oxygen systems, and even the refurbishment of entire wards—without public fanfare.

“If this effort can save even one child, it will be worth it,” Schaffter said.

Senior Additional Secretary to the President and Secretary to the President’s Fund, G.G.S.C. Roshan, welcomed the partnership, noting that it would significantly enhance the Fund’s capacity to respond to urgent medical needs, including cases requiring treatment overseas.

“The President’s Fund already supports such cases, sometimes even facilitating treatment in countries like India or Singapore when necessary,” he explained. “With Janashakthi coming alongside us, that support can now be strengthened.”

The initiative is funded through contributions from Janashakthi’s operating businesses, effectively channelling a portion of corporate profits directly into life-saving interventions.

Group Chief Marketing Officer of JXG, Ghamike De Silva, stressed that this was not a one-off gesture but part of a sustained commitment to social responsibility.

“This is a significant financial commitment drawn from our business operations,” he said. “It reflects our belief that success must be shared—especially with those who need it most.”

Respoding to The Island Financial Review JXG Founder & Chairman Emeritus C T A Schaffter issued a broader call to action for Sri Lanka’s corporate sector, urging others to follow suit.

“This is a journey of recovery and progress that cannot be achieved by the government alone,” he said. “Corporate citizens and individuals alike must carry part of the responsibility. There is much more that can—and must—be done.”

His remarks were also deeply personal. Reflecting on his own childhood marked by loss and hardship, Schaffter spoke of growing up dependent on the generosity of others.

An emotional Schaffter added:

“When you have lived without, when you have relied on charity, you understand what it means to need help,” he said. “That understanding shapes how you choose to give.”

As Sri Lanka navigates its path toward economic recovery, initiatives like this highlight a growing recognition that financial performance and social impact are not mutually exclusive—but mutually reinforcing.

By embedding compassion into its business model, Janashakthi is not merely funding healthcare—it is redefining the role of corporate Sri Lanka in nation-building.

And in doing so, it may well set a precedent for others to follow.

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Dialog Enterprise expands cybersecurity leadership with Seceon

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Dialog Enterprise, the corporate solutions arm of Dialog Axiata PLC and Sri Lanka’s number one ICT solutions provider, has announced a strategic partnership with Seceon Inc to strengthen its managed security services portfolio with advanced AI-driven cybersecurity capabilities.

Through this collaboration, Dialog Enterprise will deploy Seceon’s aiSIEM platform to deliver next-generation Managed Detection and Response (MDR) services, enabling enterprises to gain full visibility across networks, endpoints, cloud environments, applications, and identities while detecting and responding to threats in real time using machine learning and behavioural analytics. The unified platform integrates SIEM, UEBA, SOAR, threat intelligence, and data lake capabilities into a single solution, allowing for faster threat detection, reduced investigation time, and automated incident response.

“Partnering with Dialogue Enterprise allows us to bring our AI-powered security platform to a broader enterprise landscape in Sri Lanka. Our aiSIEM platform is designed to simplify security operations while delivering advanced threat detection, automated response, and comprehensive visibility across complex environments. Together with Dialog Enterprise’s strong market presence and service capabilities, we are well-positioned to help organisations proactively defend against evolving cyber threats,” said Chandra, CEO & Founder of Seceon Inc.

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