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Beacon of luxury in hospitality

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In an exclusive interview with Arshed Refai, General Manager of Sun Siyam Pasikudah resort, he unfolded his remarkable career trajectory with insights into his leadership and innovative strategies. His visionary leadership has brought a fresh perspective to the property and has aimed to foster a sense of belonging and warmth for guests making them feel at home.

Could you take us through your journey in becoming a successful hotelier ?

My journey to becoming General Manager of this luxurious boutique hotel in Pasikudah was far from conventional. I began my career as an IT executive and network specialist, armed with a passion for technology and problem-solving. However, my true calling lay in the realm of hospitality, a passion I nurtured through years of interacting with guests and ensuring their satisfaction.

My technical background proved invaluable in streamlining operations and enhancing the guest experience. I implemented innovative solutions to improve efficiency and create seamless interactions for our valued guests. This dedication to service excellence didn’t go unnoticed by management, leading to my promotion to Operations Manager.

In this role, I spearheaded a comprehensive renovation of the property, transforming it into the luxurious haven it is today. I meticulously oversaw every aspect of the project, from architectural design to interior decor, ensuring that every detail reflected our commitment to providing an unforgettable experience.

Throughout my career, I’ve always believed that true hospitality lies in the heart of every interaction. I’m not afraid to roll up my sleeves and get involved, whether it’s personally welcoming guests or resolving any issues that may arise. This hands-on approach has fostered a strong connection with our guests, allowing me to anticipate their needs and exceed their expectations.

My journey from IT executive to General Manager has been a testament to the power of passion, hard work, and a genuine desire to serve others.

When was Sun Siyam Resort created and what are its assets?

Sun Siyam Resorts was founded in 1990 by Ahmed Siyam Mohamed. It has grown into a successful hospitality group with several luxury resorts in the Maldives and Sri Lanka. The group’s assets include:

Multiple luxury resorts: Sun Siyam Resorts owns and manages five private island resorts in the Maldives and one boutique beach retreat in Sri Lanka.

Diverse accommodations: The resorts offer a variety of accommodation options, including villas, suites, and overwater bungalows, catering to different budgets and preferences.

World-class amenities: The resorts feature a range of amenities such as swimming pools, spas, fitness centers, water sports facilities, and fine dining restaurants.

Sustainable practices: Sun Siyam Resorts is committed to sustainable tourism and has implemented various eco-friendly initiatives to minimize its environmental impact.

Strong brand reputation: The group has a strong reputation for providing exceptional service and luxurious experiences to its guests.

Overall, Sun Siyam Resorts has established itself as a leading player in the luxury hospitality industry, offering unique and unforgettable experiences to its guests.

What do you see as the key challenges and opportunities facing the sector?

Challenges

Seasonal Tourism: The region’s tourism is highly seasonal, with peak periods concentrated during specific months. This can lead to fluctuations in revenue and occupancy rates.

Infrastructure Limitations: Limited infrastructure, such as roads and public transportation, can hinder accessibility and development.

Political and Economic Instability: Political and economic uncertainties can deter potential tourists and impact the overall business environment.

Competition from other destinations: The region competes with other popular destinations in Sri Lanka and internationally, requiring continuous innovation to stay ahead.

Environmental concerns: Coastal erosion, marine pollution, and climate change pose risks to the region’s natural beauty and ecological balance.

Opportunities

Growing Popularity of Sri Lanka: Sri Lanka is increasingly recognized as a premier tourist destination, benefiting from its rich cultural heritage, stunning landscapes, and warm hospitality.

Unique selling proposition: Pasikudah’s pristine beaches, crystal-clear waters, and serene atmosphere offer a unique selling proposition.

Wellness tourism: The region’s natural beauty and tranquil environment make it ideal for wellness retreats and spa tourism.

Sustainable tourism: By adopting sustainable practices, the region can attract eco-conscious travellers and contribute to environmental conservation.

Diversification of offerings: Expanding beyond traditional beach tourism, the region can explore opportunities in adventure tourism, cultural experiences, and culinary tourism.

Government Support: Government initiatives to promote tourism, such as visa facilitation and infrastructure development, can boost the sector.

How does this resort differ from others in the area?and what unique experiences do you offer to your guests?

Sun Siyam Pasikudah offers a range of unique experiences that immerse guests in the rich culture and natural beauty of Sri Lanka:

Cultural Immersion:

Local Market Tour: Experience the vibrant colours and flavors of a local market, guided by a knowledgeable local.

Traditional cooking class: Learn to prepare authentic Sri Lankan dishes under the guidance of our skilled chefs.

Cultural performances: Enjoy traditional dance and music performances that showcase the island’s cultural heritage.

Adventure and Exploration:

Snorkeling and diving: Discover the underwater world’s vibrant coral reefs and marine life.

Water Sports: Engage in exciting water sports like kayaking, paddleboarding, and windsurfing.

Nature walks and bird watching: Explore the surrounding natural beauty and spot diverse bird species.

Wellness and Relaxation:

Ayurvedic Spa treatments: Indulge in rejuvenating Ayurvedic treatments that promote holistic well-being.

Yoga and Meditation: Practice yoga and meditation in serene settings to find inner peace.

Private Wellness Retreats: Tailor-made wellness programs designed to meet individual needs.

Culinary Delights:

Signature Sri Lankan Cuisine: Savour authentic Sri Lankan flavors, including the renowned lentil dal.

Private Dining Experiences: Enjoy romantic dinners under the stars or private beach picnics.

Wine tasting and gourmet dinners: Pair exquisite wines with gourmet dishes for an unforgettable culinary experience.

What is the hotel’s CSR policy?

Sun Siyam Pasikudah is committed to sustainable tourism and has implemented several initiatives under its Sun Siyam Cares program:

Environmental Sustainability:

Carbon footprint reduction: The resort focuses on reducing energy and water consumption, as well as waste generation.

Waste management: Effective waste management practices, including recycling and composting, are implemented to minimize environmental impact. Sustainable Procurement: The resort sources locally and sustainably whenever possible, supporting local communities and reducing its carbon footprint.

Social Responsibility:

Community development: Sun Siyam Pasikudah supports local communities through various initiatives, such as educational programs, healthcare projects, and job creation.

Employee welfare: The resort prioritizes employee well-being and offers training and development opportunities to enhance their skills.

Fair labor practices: The resort adheres to fair labor practices and ensures fair wages and safe working conditions for all employees.

Cultural Preservation:

Preserving local heritage: The resort promotes and preserves local culture and traditions through cultural performances, workshops, and partnerships with local artisans.

By embracing these sustainable practices, Sun Siyam Pasikudah aims to minimize its environmental impact, empower local communities, and provide a positive contribution to the region.

What skills or strengths have you gained in your position as Gm

As General Manager, I’ve honed leadership, operational, and guest experience skills. The renovation project further developed my project management, design, and sustainability expertise. I’m adept at strategic thinking, team building, financial management, and problem-solving. I’m passionate about creating exceptional guest experiences and driving business growth.

Can you share some special features of your gastronomic offerings?

Our culinary journey at Sun Siyam Pasikudah is a celebration of Sri Lankan flavors. We pride ourselves on sourcing the purest spices, often directly from local villages and markets. Our signature dish, the Kalkudah crab curry, is a testament to the region’s rich culinary heritage.

For an unforgettable dining experience, pair your meal with a carefully selected wine from our extensive cellar. Our sommeliers are skilled at pairing wines with our diverse menu, enhancing the flavor profile of each dish.

To truly immerse yourself in Sri Lankan culture, join us for a cooking class in a local village home. Learn the secrets of traditional cooking techniques from our talented chefs, and savor the delicious results of your culinary endeavors.

GM Arshed Refai

What future innovation or plans does have in store to further elevate the experience for guests seeking a touch of royalty during their stay?

Sun Siyam Pasikudah is committed to creating unique and authentic experiences that celebrate the rich culture and natural beauty of Sri Lanka. We will continue to focus on personalized wellness offerings, sustainable practices, and innovative culinary experiences. By immersing our guests in the local culture, we aim to create unforgettable memories that set us apart from other resorts.

How does the hotel intergrate local culture into its decor, its service offerings and how has your personal understanding of cultural naunces influenced this intergration?

Our architecture and interior design draw inspiration from traditional Sri Lankan motifs, creating a harmonious blend of modern luxury and local heritage. Locally sourced artwork and handicrafts adorn our spaces, supporting local artisans and adding a touch of authenticity.

To further support local artisans, we have curated “The Edit,” a boutique showcasing a range of handcrafted products, from intricate jewellry to beautiful textiles. By offering these unique experiences and supporting local businesses, we aim to create a positive impact on the community and promote sustainable tourism.

Beyond our physical spaces and culinary offerings, we strive to provide authentic cultural experiences. Our staff, many of whom are local, share their knowledge and passion for Sri Lankan culture with our guests. We organize cultural performances, traditional dance shows, and visits to local villages, offering a glimpse into the vibrant and diverse culture of Sri Lanka.

We also collaborate with local villagers to offer unique experiences, such as morning fishing boat trips followed by a traditional Sri Lankan breakfast in a local home. These excursions provide our guests with an authentic glimpse into local life, while also generating income for the community.

Growing up in a culturally diverse environment, with a temple, mosque, church, and kovil within 500 meters of each other, I have a deep understanding of diversity and inclusion. This has shaped my approach to hospitality, allowing me to create a welcoming and inclusive environment for all our guests. By celebrating the rich tapestry of Sri Lankan culture, we aim to foster a sense of belonging and create unforgettable memories for every visitor.

The hospitality industry is dynamic, with ever evolving trends, How does Sun Siyam Resort stay ahead by adopting to industry trends, and how do you personally approach staying current in the industry?

Sun Siyam Pasikudah stays ahead by embracing sustainable practices, offering personalized experiences, focusing on wellness, and providing immersive cultural experiences. I stay updated through industry conferences, online forums, and networking, ensuring we adapt to the ever-evolving hospitality landscape.

Your thoughts on digital strategies in today’s market?

Digital strategies are crucial for modern hospitality. We prioritize a strong online presence, personalized experiences, and e-commerce integration. By leveraging data, AI, and social media, we aim to stay ahead in the dynamic industry.



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The Thinnai heartbeat of Northern tourism

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Sorrounded by lush greenary and tranquil open spaces

As Northern Sri Lanka continues to emerge as one of the island’s most competing destinations , The Thinnai hotel stands as a shining ambassador of the region, a place where timeless traditions meet contemporary luxury, where every stay tells a story.This is a place where visitors leave not only with cherished memories but also with a deeper appreciation of the culture, warmth and enduring spirit of Jaffna.

The Thinnai Hotel is for more than a luxury retreat, it is a celebration of Jaffna’s heritage, hospitality and residence. From its 39 all suite accommodation, inspired by tourism revival, welcoming travellers from around the world while creating opportunities for local communities and preserving cultural tradition, at this place every stay creates lasting memories.

Tucked away just a few kilometers from the heart of Jaffna. The Thinnai hotel is more than a luxury boutique hotel, it is a destination that celebrates the heritage, hospitality and timeless traditions of Northern Sri Lanka. Inspired by the traditional Tamil Thinnai, the raised verandah where families and neighbours once gathered to welcome guests and share stories, the hotel transforms the cultural symbol into a contemporary travel experience.

Designed around authentic Jaffna architecture, The Thinnai hotel blends elegant all suite accommodation with peace and relaxation.

Every suite reflects a harmonious balance between traditions and modern comfort, making it an ideal place for couples, families, tourists and business travellers. Beyond its luxurious setting, The Thinnai serves as a gateway to the cultural treasures of Jaffna. Guests can easily visit economic landmarks, such as the Nallur Temple, explore colonial era architecture, discover local markets, savour Jaffna cuisine and experience the warmth of Tamil hospitality. As tourism continues to grow in the Northern Province, The Thinnai hotel stands as one of Jaffna’s most distinctive hospitality landmark, the region’s rich cultural heritage with contemporary luxury.

This hotel is a cultural ambassador that connects visitors from all over the world with traditions, history and hospitality of Jaffna.

The affable and General Manager, Selvarajah Roshanth, is focussed on delivering exceptional guest experiences, maintaining high hospitality standards and promoting Jaffna as a premier tourist destination in Northern Sri Lanka. He leads with warmth,vision and an unwavering commitment to authentic northern hospitality. He showcases the best of Sri Lanka’s north. He brings a wealth of experience and the guest first philosphy to The Thinnai hotel.

Roshanth is recognised for his warm approachable and guest centric leadership style, and when asked why this hotel is different in this region, he said ‘The Thinnai is not just a hotel, it is an authentic expression of Jaffna’s identity. What makes us different is that we don’t simply offer accommodation. We offer an immerseive cultural experience”

Feast on authentic flavours

Thinnai farm: Beauty of sustainable agricuture

Refreshing oasis where guests can unwind

Dedicated team

Selvarajah Roshanth,whose vision and leadership continue to elevate property’s elevation

Looking ahead, he explained The Thinnai aims to further strengthen its position as Northern Sri Lanka’s leading boutique hospitality destination by enhancing its great experiences, curating more authentic, cultural and culinary activities and expanding its sustainability initiatives.

‘We make plans to deepen its engagement with local communities through environmental conservation, hospitality training programmes and educational CSR projects ensuring that tourism growth directly benefits the people of the North.

The Thinnai hotel offers 39 spacious all suite accommodations, thoughtfully designed to blend traditional Jaffna architecture with modern luxury. The accommodation includes deluxe, suites, superior suites, luxury suites, and Presidential suites, and each suite is equipment with modern amenities such as an air-conditioner, wifi, led, TVs, mini bar refrigerator and comfortable living spaces.

The Thinnai offers a memorable culinary journey that celebrates the rich flavours of Jaffna while also catering to international tastes. Guests can enjoy specialities like Jaffna crab curry, Jaffna Cool, Dosai, Idiyappam, other sea food dishes and themed buffet nights followed by cultural shows.

A visit to the Thinnai farm is one of the highlights of staying at this hotel because it offers guests an authentic connection to Jaffna’s agricultural heritage and sustainable way of life. This farm supplies many of the fresh ingredients used in the hotel kitchens ensuring a genuine farm to table experience. It is an opportunity to appreciate the region’s rich agricultural traditions, breathe in the tranquil countryside and understand how sustainability and local culture are woven into everyday life. Guests can stroll through thriving vegetable gardens, gaining a first hand appreciation of farm to table experience. One of the unique cultural experiences offered through the Thinnai is the opportunity to discover the art of Jaffna pottery. We saw the traditional pottery making experience highlighting the rich artistic heritage of Northern Sri Lanka while supporting local artisans and presenting centuries old traditions. We saw the skilled artisans demonstrating techniques that have been passed down though generations.

The visit is more than a sightseeing excursion, it is an immersion into one of Jaffna’s oldest living crafts. This activity is part of the Thinnai commitment connecting travellers with authentic Northern Sri Lankan culture. A visit to the pottery village perfectly complements a stay at ‘The Thinnai leaving all of us with a deeper appreciation of the North’s reach cultural identity and timeless craftsmanship.”

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Dr. Hina Shah’s vision for inclusive growth

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Empowering women, inspiring change, building a stronger tomorrow - Dr Hina Shah with Counsellor Development and Head of Cooperation, Canadian High Commission in Sri Lanka Kiril Lordanov, Secretary General and Executive Director Canadian Chamber of Commerce , Sri Lanka, M/s Nilupul De Silva

Empowering women, transforming economies

The Canadian Chamber of Commerce in Sri Lanka (CanCham SL) recently hosted an insightful dialogue on Women’s Development, Economic Empowerment, and the Sustainability of Small and Medium Enterprises, bringing together business leaders, policymakers, and entrepreneur, to explore practical pathways towards inclusive economic growth.

The event highlighted the critical role women play in driving economic progress and innovation.

Discussion focussed on creating opportunities for women entrepreneurs, improving access to finance, strengthening leadership capabilities and addressing barriers that continue to limit women’s full participation in the economy.

A key feature of the dialogue was the emphasis on SME sustainability participants and examined how small and medium sized enterprises can remain resistent in a rapidly evolving business environment though innovation, digital transformation, sustainable business practises and stronger public, private partnerships. SMEs which form the backbone of Sri Lanka’s economy, were recognised as a vital contribution to employment generation and community development.

Where ideas inspiration and opportunities came together

Among the distinguished speakers was Dr. Hina Shah, Founder International Centre for Entrepreneurship Development and Career Development (Ahmedabad, Gujarat, India) who shared valuable insights on leadership innovation and the importance of creating eco systems that enable women to thrive in business. Hosted by the Canadian Chamber of Commerce in Sri Lanka (CanCham) her address underscored the need for mentorship, access to networks and supportive policies that help women led business scale to succeed.

The keynote speaker, Dr. Hina Shah, shared insights from decades of work empowering women entrepreneurs. She highlighted how women-led enterprises drive economic progress and social transformation, drawing on India’s experience in building resilient ecosystems. Dr Shah’s experience bring a rare combination of visionary leadership, proven institutional models, global development experience, scalable implementation systems and many high impact initiatives.

She said ‘ “Established with support from Global Affairs Canada and under the patronage of the Canadian High Commissioner to Sri Lanka, CanCham SL is committed to strengthening trade, investment, innovation, and people-to-people ties between Sri Lanka and Canada. Advancing women’s economic participation is a central priority, aligned with Canada’s commitment to gender equality and inclusive growth.

Powerful conversation on leadership, innovation and economic empowerment

The dialogue focussed on practical strategies to improve market access, strengthen business eco systems, enhance financial inclusion, and support the long-term sustainability of women-led SMEs.

Looking Ahead

CanCham SL announced plans to form a core stakeholder group with representatives from Sri Lanka, Canada, and the wider Indo-Pacific region to develop a long-term strategic framework for women’s entrepreneurship and SME development.

The Chamber will also host an Economic Summit for Women to scale these discussions, showcase successful women-led enterprises, and forge partnerships for investment and innovation across the region.

CanCham SL remains committed to working with governments, development partners, and business leaders to create an enabling environment where women can thrive as leaders and drivers of economic transformation.

The Secretary General and Executive Director, Canadian Chamber of Commerce in Sri Lanka M/s Nilupul De Silva said: “At the Canadian Chamber of Commerce in Sri Lanka, we believe that empowering women is not only a matter of quality but also a key driver of economic growth and sustainable development. Today’s discussion reflects our commitment to building a bridge between Sri Lanka and Canada while encouraging collaboration across the public and private sectors. Together, we can create opportunities that enable women-led businesses to thrive and contribute meaningfully to national development.’’ She extended her sincere gratitude to partners, sponsors and all participates for being part of this important conversation and to continue working together to inspire change, strengthen SMEs, and build a future where every woman has the opportunity to lead, innovate and succeed.

This event aligns with CanCham Sri Lanka’s broader vision of promoting inclusive growth, entrepreneurship, innovation and sustainable development while strengthening economic ties between Sri Lanka and Canada. Through initiatives, such as this, the chamber aims to create meaningful opportunities that enable women entrepreneurs to thrive, contribute to job creation and play a greater role in shaping Sri Lanka’s economic future.

The event was held CanCham SL office Horton Place.

By Zanita Careem

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Echoes of the Past: A Conversation with Priyalal Sirisena

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Priyalal Sirisena

When Attorney and former The Island journalist Priyalal Sirisena turned his attention to fiction, the result was Deyyange Atha (The God’s Elephant)—a striking debut that was shortlisted for the 2025 Swarna Pusthaka Awards. Drawing deeply from his background in human rights and the rule of law, Sirisena’s novel cuts through the glamour of 19th-century history to expose elite corruption and the endless cycle of political power plays. In this interview, the author discusses how the plight of the common man inspired his unique narrative structure.

Q: Your recent novel, Deyyange Atha, takes place during a highly turbulent chapter of Sri Lankan history. What drew you to the twilight of the Kandyan Kingdom as the backdrop for this story?

A: The era of the Nayakkara dynasty is fascinating because it was defined by a massive crisis of legitimacy. You had a foreign-lineage monarchy ruling over a deeply resentful Sinhalese nobility. Figures like Ehelepola Adigar weren’t just fighting the King; they were actively scheming with external colonial powers to upend the throne.

What struck me most was the rhetoric. Both the King and the aristocracy claimed they were acting purely to “save the motherland,” when in reality, it was a raw, unadulterated scramble for control. I wanted to strip away the grand political and look at how this endless friction ground down the ordinary citizens who had no stake in their power games.

Q: You have expressed some skepticism about how history is portrayed in modern Sri Lankan media. How does your book counter that?

A: what I see is that, much of our contemporary art, television, and cinema treats history like a glossy escapist fantasy. We are fed a steady diet of romanticised national pride. I think it completely erases the realities of the commoners.

Lately, history has also been weaponised. It’s used as a beautiful distraction to hide modern political failures or to fuel ethnic division and chauvinism. When you wrap corruption in the flag of “national interest,” people get mesmerised. They get so caught up in the emotional high of nationalism that they forget their own empty stomachs. I think it is a challenge for any artist to counter this treand.

Q: In your novel, a single elephant serves as the catalyst for the entire plot, instead of focusing purely on human political figures. Why did you choose an animal to anchor a historical political critique?

A: The elephant is the lens through which we see the entire social hierarchy fracture. The story actually sparks into motion with a violent act—the killing of this magnificent creature by a British covert operative, Major Hardy.

Once this elephant enters the picture in rural Sabaragamuwa, it completely upends the status quo. It stops being just an animal and becomes a flashpoint. The King demands it as a symbol of his absolute right to rule, while the Adigar is pushed to his limits trying to secure it. By tracking the ripples of this one elephant’s fate, we see a mirror reflection of how every layer of society—from the poorest peasant to the highest noble—is ultimately broken by the regime’s ambitions.

Q: Some readers might find the narrative structure unconventional, as certain pivotal events are retold multiple times. What was the philosophy behind this stylistic choice?

A: The repetition isn’t accidental; it is the literal thesis of the book. History is a broken record. The exact systemic failures, abuses of power, and political manipulations we saw in the 1800s are playing out on our news feeds today.

By forcing the reader to witness the death of the elephant through several conflicting viewpoints, I am issuing a challenge. The reader may find it frustrating to read the same event repeated across a few chapters, but at the same time, so incredibly tolerant of history repeating its worst tragedies in our actual lives. The novel intends to question this tolerance.

Q: The book concludes with a fascinating, rather dark leap forward in time. What guided that final twist?

A: The final chapter jumps 50 years into the future, viewed through the eyes of an English traveller during the height of the colonial coffee plantation era. He witnesses locals performing gruelling acts of penance to appease the spirit of a deceased local chieftain—the man who had terrorised and exploited that very same village half a century prior.

The tragic paradox is that the oppressor had been elevated to a deity. Decades later, the descendants of his victims are praying for his spirit’s return, seemingly willing to trade their freedom for familiar tyranny. It speaks to a very painful human truth that we still see in modern politics: our habit of deifying and worshiping the very leaders who exploit us.

Q: Following the critical success of being shortlisted for the Swarna Pusthaka Awards, what can you share about your next literary venture?

A: Yes, I am actually putting the finishing touches on my second novel, which I hope to publish later this year. Chronologically, it revisits a similar historical era, allowing me to dig even deeper into the socio-political undercurrents of that time period through an entirely new lens.

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