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Beacon of luxury in hospitality

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In an exclusive interview with Arshed Refai, General Manager of Sun Siyam Pasikudah resort, he unfolded his remarkable career trajectory with insights into his leadership and innovative strategies. His visionary leadership has brought a fresh perspective to the property and has aimed to foster a sense of belonging and warmth for guests making them feel at home.

Could you take us through your journey in becoming a successful hotelier ?

My journey to becoming General Manager of this luxurious boutique hotel in Pasikudah was far from conventional. I began my career as an IT executive and network specialist, armed with a passion for technology and problem-solving. However, my true calling lay in the realm of hospitality, a passion I nurtured through years of interacting with guests and ensuring their satisfaction.

My technical background proved invaluable in streamlining operations and enhancing the guest experience. I implemented innovative solutions to improve efficiency and create seamless interactions for our valued guests. This dedication to service excellence didn’t go unnoticed by management, leading to my promotion to Operations Manager.

In this role, I spearheaded a comprehensive renovation of the property, transforming it into the luxurious haven it is today. I meticulously oversaw every aspect of the project, from architectural design to interior decor, ensuring that every detail reflected our commitment to providing an unforgettable experience.

Throughout my career, I’ve always believed that true hospitality lies in the heart of every interaction. I’m not afraid to roll up my sleeves and get involved, whether it’s personally welcoming guests or resolving any issues that may arise. This hands-on approach has fostered a strong connection with our guests, allowing me to anticipate their needs and exceed their expectations.

My journey from IT executive to General Manager has been a testament to the power of passion, hard work, and a genuine desire to serve others.

When was Sun Siyam Resort created and what are its assets?

Sun Siyam Resorts was founded in 1990 by Ahmed Siyam Mohamed. It has grown into a successful hospitality group with several luxury resorts in the Maldives and Sri Lanka. The group’s assets include:

Multiple luxury resorts: Sun Siyam Resorts owns and manages five private island resorts in the Maldives and one boutique beach retreat in Sri Lanka.

Diverse accommodations: The resorts offer a variety of accommodation options, including villas, suites, and overwater bungalows, catering to different budgets and preferences.

World-class amenities: The resorts feature a range of amenities such as swimming pools, spas, fitness centers, water sports facilities, and fine dining restaurants.

Sustainable practices: Sun Siyam Resorts is committed to sustainable tourism and has implemented various eco-friendly initiatives to minimize its environmental impact.

Strong brand reputation: The group has a strong reputation for providing exceptional service and luxurious experiences to its guests.

Overall, Sun Siyam Resorts has established itself as a leading player in the luxury hospitality industry, offering unique and unforgettable experiences to its guests.

What do you see as the key challenges and opportunities facing the sector?

Challenges

Seasonal Tourism: The region’s tourism is highly seasonal, with peak periods concentrated during specific months. This can lead to fluctuations in revenue and occupancy rates.

Infrastructure Limitations: Limited infrastructure, such as roads and public transportation, can hinder accessibility and development.

Political and Economic Instability: Political and economic uncertainties can deter potential tourists and impact the overall business environment.

Competition from other destinations: The region competes with other popular destinations in Sri Lanka and internationally, requiring continuous innovation to stay ahead.

Environmental concerns: Coastal erosion, marine pollution, and climate change pose risks to the region’s natural beauty and ecological balance.

Opportunities

Growing Popularity of Sri Lanka: Sri Lanka is increasingly recognized as a premier tourist destination, benefiting from its rich cultural heritage, stunning landscapes, and warm hospitality.

Unique selling proposition: Pasikudah’s pristine beaches, crystal-clear waters, and serene atmosphere offer a unique selling proposition.

Wellness tourism: The region’s natural beauty and tranquil environment make it ideal for wellness retreats and spa tourism.

Sustainable tourism: By adopting sustainable practices, the region can attract eco-conscious travellers and contribute to environmental conservation.

Diversification of offerings: Expanding beyond traditional beach tourism, the region can explore opportunities in adventure tourism, cultural experiences, and culinary tourism.

Government Support: Government initiatives to promote tourism, such as visa facilitation and infrastructure development, can boost the sector.

How does this resort differ from others in the area?and what unique experiences do you offer to your guests?

Sun Siyam Pasikudah offers a range of unique experiences that immerse guests in the rich culture and natural beauty of Sri Lanka:

Cultural Immersion:

Local Market Tour: Experience the vibrant colours and flavors of a local market, guided by a knowledgeable local.

Traditional cooking class: Learn to prepare authentic Sri Lankan dishes under the guidance of our skilled chefs.

Cultural performances: Enjoy traditional dance and music performances that showcase the island’s cultural heritage.

Adventure and Exploration:

Snorkeling and diving: Discover the underwater world’s vibrant coral reefs and marine life.

Water Sports: Engage in exciting water sports like kayaking, paddleboarding, and windsurfing.

Nature walks and bird watching: Explore the surrounding natural beauty and spot diverse bird species.

Wellness and Relaxation:

Ayurvedic Spa treatments: Indulge in rejuvenating Ayurvedic treatments that promote holistic well-being.

Yoga and Meditation: Practice yoga and meditation in serene settings to find inner peace.

Private Wellness Retreats: Tailor-made wellness programs designed to meet individual needs.

Culinary Delights:

Signature Sri Lankan Cuisine: Savour authentic Sri Lankan flavors, including the renowned lentil dal.

Private Dining Experiences: Enjoy romantic dinners under the stars or private beach picnics.

Wine tasting and gourmet dinners: Pair exquisite wines with gourmet dishes for an unforgettable culinary experience.

What is the hotel’s CSR policy?

Sun Siyam Pasikudah is committed to sustainable tourism and has implemented several initiatives under its Sun Siyam Cares program:

Environmental Sustainability:

Carbon footprint reduction: The resort focuses on reducing energy and water consumption, as well as waste generation.

Waste management: Effective waste management practices, including recycling and composting, are implemented to minimize environmental impact. Sustainable Procurement: The resort sources locally and sustainably whenever possible, supporting local communities and reducing its carbon footprint.

Social Responsibility:

Community development: Sun Siyam Pasikudah supports local communities through various initiatives, such as educational programs, healthcare projects, and job creation.

Employee welfare: The resort prioritizes employee well-being and offers training and development opportunities to enhance their skills.

Fair labor practices: The resort adheres to fair labor practices and ensures fair wages and safe working conditions for all employees.

Cultural Preservation:

Preserving local heritage: The resort promotes and preserves local culture and traditions through cultural performances, workshops, and partnerships with local artisans.

By embracing these sustainable practices, Sun Siyam Pasikudah aims to minimize its environmental impact, empower local communities, and provide a positive contribution to the region.

What skills or strengths have you gained in your position as Gm

As General Manager, I’ve honed leadership, operational, and guest experience skills. The renovation project further developed my project management, design, and sustainability expertise. I’m adept at strategic thinking, team building, financial management, and problem-solving. I’m passionate about creating exceptional guest experiences and driving business growth.

Can you share some special features of your gastronomic offerings?

Our culinary journey at Sun Siyam Pasikudah is a celebration of Sri Lankan flavors. We pride ourselves on sourcing the purest spices, often directly from local villages and markets. Our signature dish, the Kalkudah crab curry, is a testament to the region’s rich culinary heritage.

For an unforgettable dining experience, pair your meal with a carefully selected wine from our extensive cellar. Our sommeliers are skilled at pairing wines with our diverse menu, enhancing the flavor profile of each dish.

To truly immerse yourself in Sri Lankan culture, join us for a cooking class in a local village home. Learn the secrets of traditional cooking techniques from our talented chefs, and savor the delicious results of your culinary endeavors.

What future innovation or plans does have in store to further elevate the experience for guests seeking a touch of royalty during their stay?

Sun Siyam Pasikudah is committed to creating unique and authentic experiences that celebrate the rich culture and natural beauty of Sri Lanka. We will continue to focus on personalized wellness offerings, sustainable practices, and innovative culinary experiences. By immersing our guests in the local culture, we aim to create unforgettable memories that set us apart from other resorts.

How does the hotel intergrate local culture into its decor, its service offerings and how has your personal understanding of cultural naunces influenced this intergration?

Our architecture and interior design draw inspiration from traditional Sri Lankan motifs, creating a harmonious blend of modern luxury and local heritage. Locally sourced artwork and handicrafts adorn our spaces, supporting local artisans and adding a touch of authenticity.

To further support local artisans, we have curated “The Edit,” a boutique showcasing a range of handcrafted products, from intricate jewellry to beautiful textiles. By offering these unique experiences and supporting local businesses, we aim to create a positive impact on the community and promote sustainable tourism.

Beyond our physical spaces and culinary offerings, we strive to provide authentic cultural experiences. Our staff, many of whom are local, share their knowledge and passion for Sri Lankan culture with our guests. We organize cultural performances, traditional dance shows, and visits to local villages, offering a glimpse into the vibrant and diverse culture of Sri Lanka.

We also collaborate with local villagers to offer unique experiences, such as morning fishing boat trips followed by a traditional Sri Lankan breakfast in a local home. These excursions provide our guests with an authentic glimpse into local life, while also generating income for the community.

Growing up in a culturally diverse environment, with a temple, mosque, church, and kovil within 500 meters of each other, I have a deep understanding of diversity and inclusion. This has shaped my approach to hospitality, allowing me to create a welcoming and inclusive environment for all our guests. By celebrating the rich tapestry of Sri Lankan culture, we aim to foster a sense of belonging and create unforgettable memories for every visitor.

The hospitality industry is dynamic, with ever evolving trends, How does Sun Siyam Resort stay ahead by adopting to industry trends, and how do you personally approach staying current in the industry?

Sun Siyam Pasikudah stays ahead by embracing sustainable practices, offering personalized experiences, focusing on wellness, and providing immersive cultural experiences. I stay updated through industry conferences, online forums, and networking, ensuring we adapt to the ever-evolving hospitality landscape.

Your thoughts on digital strategies in today’s market?

Digital strategies are crucial for modern hospitality. We prioritize a strong online presence, personalized experiences, and e-commerce integration. By leveraging data, AI, and social media, we aim to stay ahead in the dynamic industry.



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Life style

A synthesis of native craft and European design

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A replica of a colonial time bedroom

Colombo National Museum’s new Furniture Gallery which displays a fine collection from the Kandyan kingdom and the colonial times, is soon to be opened to the public. We had a sneak-peak at the new gallery’s intricately designed ebony almirahs, four-posters, palanquins from the Kandyan times, cradles and Burgomaster chairs from the Dutch times and much more…

BY RANDIMA ATTYGALLE

The first impression of the Colombo National Museum’s new Furniture Gallery is that it’s a synthesis of the indigenous craft and that of the European genus. The 17th century Dutch grandfather clock which stands tall at the entrance to the gallery is juxtaposed with the traditional Kandyan laaksha-embelished centre tables. The richly ornamented Kandyan palanquins and finely crafted chairs inspired by the Dutch tradition, equally speak for the skills of the Lankan artisan who could navigate different schools of art with ease.

A luxury of the nobility

Until the mid-20th century, the use of furniture in Lankan homes was minimal. Except for small three-legged benches, there were hardly any pieces of furniture found in ordinary households. Even guest seating was arranged by laying a mat on the outside verandah. The use of furniture was accepted as a luxury by the royalty, nobility and the priests. Ananda Coomaraswamy in his work Mediaeval Sinhalese Art notes that, ‘none but the king was allowed to sit upon a chair with a back.’ The chairs that we are familiar with today did not exist here at home in the early 16th century. Coomaraswamy further writes of a beautiful chair dedicated by Kirti Sri Raja Sinha preserved in the Asgiriya pohoya-ge which is painted and inlaid with ivory. Paintings at Degaldoruwa also depict a number of types of stools and chairs. ‘Ordinary tables, were not in general use, though mentioned by Knox (Robert Knox) among the King’s private treasures, most of which he had obtained from wrecks or were gifts brought by ambassadors,’ says Coomaraswamy.

Colonial influence

Most of the furniture we are familiar with today such as chairs, tables, bedsteads and wardrobes were first introduced to the island by the Portuguese in the 16th century. The native words putuwa and almariya (derived from the Portuguese word armario) are of Portuguese origin. Later, the Dutch colonization of the coastal areas of the island gave birth to a rich furniture-making legacy.

In the article, ‘Colonial Dutch Furniture’ by E. Reimers published in the Journal of the Ceylon Branch of the Royal Asiatic Society (RAS) of 1937 (Vol XXXIV), the writer states that the ‘Dutch with their characteristic caution and attention to details should have provided for their domestic needs in their Eastern colonies’ and have probably brought some of their master carpenters to the island. Local carpenters probably became their understudies.

R . L Brohier in his book, Furniture of the Dutch Period in Ceylon documents: ‘Large number of Porto-Sinhalese and others from the Sinhala community whose ancient trade was carpentering found employment in the Dutch winkels or workshops in Ceylon. It was from the Dutch that the ‘Moratuwa Carpenter’ and the Low country Sinhalese generally learnt the art of furniture-making and even up to the British period of occupation in Ceylon duplicated the genuine Dutch models and preserved many of the Dutch patterns.’

Superior Ceylonese furniture

Brohier further notes that, ‘the period which the Dutch were in Ceylon synchronized with this golden age of furniture development in Europe-claimed by authorities to have been a period of artistic activity never equaled before or since in the history of furniture.’ The assortment of chairs, settees, book cases and wardrobes found in the Colombo Museum’s new gallery is a testimony to this legacy the Dutch.

Grandfather Clock believed to be that of the last Dutch Governor in Ceylon

The Burgomaster chair type which was first made in the Netherlands in about 1650 and the subsequent Queen Anne Style type and those of the rococo style (which are found in the Wolvendaal Church in Colombo) are among the interesting chairs found in the gallery. Jan Veenendaal in his book, Furniture from Indonesia, Sri Lanka and India during the Dutch Period, observes the distinction between the chairs from Sri Lanka and Indonesia in the 1740s. ‘The difference between chairs from Sri Lanka and Indonesia is very marked during this period. In Sri Lanka, the Dutch style was followed more assiduously, Chinese and of course Indonesian influences on methods of ornamentation are completely absent.’ Dr. Joseph Pearson in his writing in RAS (Ceylon) Vol XXXI, 1938 makes a distinction between old Javanese and Ceylonese furniture: ‘Generally speaking, the types of old furniture in Java has characters of its own…. The furniture is frequently overloaded with rough carving and as a rule is inferior to Ceylon furniture which is dignified in style and restrained in motif.’

Clock of the last Dutch Governor

The grandfather clock in the gallery is indeed a show-stealer. Brohier in his work provides an extensive account of it. Dating back to 1710, the clock it claimed to have been the property of the last Dutch Governor of Ceylon, John Gerard van Angelbeek. Subsequently, it passed into the possession of Leslie de Saram who was a connoisseur of antiques in 1936. He then gifted it to the University of Ceylon in memory of his mother. Brohier recalls having seen this iconic article on a visit to the university in 1963 when the clock was still intoning ‘tick-tock’. This valuable antique was ‘indecorously destroyed beyond repair together with other articles of furniture in the student riots of December 1965,’ records the historian.

Local timber and art

The laaksha or traditional Sri Lankan lacquer work has a deep-rooted history. Matale is the best-known region in the island for this art. The legend has it that this art was introduced to the island with the arrival of Theri Sangamitta who brought the sapling of the sacred ‘Sri Maha Bodhi’ tree, accompanied by numerous artisans who introduced their respective traditions to the island. Ananda Coomaraswamy describes the Sinhalase lac-work to be of ‘great brilliancy and gaiety of colouring.’ He also notes that most of the work is from a decorative point of view. The laaksha-adorned centre tables found in the gallery mirror this brilliance and add colour to the place.

In the selection of material for their earliest 17th century furniture, the Dutch appear to have shown a marked preference for dark or coloured woods, mainly ebony, records E. Reimers in his contribution to RAS (Ceylon) of 1937 (Vol XXXIV). ‘We may imagine that the Hollander’s imagination ran riot when he first came out to the East and saw rich varieties of woods which the virgin forests of Ceylon and Mauritius afforded.’ Among the other local timbers sought after by the Dutch were Calamander, (which was found in the wet forests of the Southern provinces and in the wilderness of Sri Pada, recklessly felled by the Dutch and the British and is almost extinct today), Nedun, Satinwood, Tamarind, Kumbuk, Jak, Halmilla, Suriya, Kohomba and Mara.

Public participation

The soon to be opened new Furniture Gallery at the Colombo National Museum is a fine representation of the cultural intersection of Sri Lanka, says the Director General of the Department of National Museums, Sanuja Kasthuriarachchi. “The fine collection of furniture we have as exhibits ranging from the Kandyan era to the British period in the island reflects not merely the colonial influence on the furniture-making in the island but also the fact that our traditional carpenters and artisans were naturally endowed with the skill, given their long-standing association with wood crafts.

“The Kandyan Kingdom in particular is associated with an architecture and crafts dominated by wood. This inherent skill would have probably driven our carpenters of the colonial times to ably grasp the European styles,” remarks Kasthuriarachchi who invites history-lovers to enjoy the exhibits and revisit a rich tradition. “We also welcome unique articles of furniture as gifts from the public to the gallery as means of enabling a richer experience to museum visitors,” she added.

(Pic credit: Department of National Museums)

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Hilton unveils festive experiences across Sri Lanka

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Hilton Sri Lanka is set to welcome the holiday season with a vibrant array of festive experiences across its esteemed properties. This year, the festivities are carefully crafted to evoke the warmth of home, where traditions are celebrated and new memories are created. Spanning multiple hotels—from the bustling city of Colombo to the serene landscapes of Yala and Weerawila—Hilton Sri Lanka’s holiday offerings promise unique celebrations infused with local flavor and global flair said a press release

Hilton Colombo

Hilton Colombo began the festive season in style with a Christmas tree lighting ceremony on 13 November 2024. The ceremony was attended by . Manesh Fernando, Area General Manager of Hilton Sri Lanka and General Manager for Hilton Colombo. Embracing the theme “Home for Christmas,” Hilton Colombo’s dining establishments will host a vibrant lineup of holiday events, including festive choral performances, fine dining experiences, and seasonal treats.

Adding to the holiday ambience, live performances will run from De The release also said

Hilton Colombo Residences introduces ‘Hilton Holidays,’ a series of festive experiences designed for families and business gatherings alike. From 1 – 29 December 2024, the property will offer a blend of holiday dining, festive brunches, and exclusive treats followed by live entertainment.

Adding a festive touch to the atmosphere, Choro Calibre will perform live every Friday and Saturday from 7:00 pm to 10:30 pm in the lobby, every Friday evening at Level3, and during the BBQ brunches every Sunday. Special performances are also scheduled on Christmas Eve and Christmas Day from 7:00 pm to 10:30 pm in the lobby, ensuring guests are surrounded by music and cheer throughout the holiday season.

DoubleTree by Hilton

Weerawila Rajawarna Resort

DoubleTree by Hilton Weerawila Rajawarna Resort invites families to create unforgettable memories with a schedule packed with holiday activities for all ages. Themed ‘A Festive Escape,’ the festive plan includes highlights such as a Grand Christmas Eve Gala, children’s crafting events, poolside activities, and a delightful Christmas lunch and dinner. The resort’s holiday programming is designed to bring loved ones together while enjoying the natural beauty of the surroundings.

The Grand Christmas Eve Gala at the Grand Rajawarna Ballroom promises an evening to remember tary access to the resort’s pristine pool, and an evening indulgence of a delectable slice of cake served with tea or coffee.

Hilton Yala Resort

Set against the stunning backdrop of Yala National Park, Hilton Yala Resort offers guests an immersive festive experience amidst nature. Executive Chef Jerome Tissera has curated a holiday dining experience that includes Christmas Eve dinner, Christmas Day breakfast, and special themed meals throughout the season. Guests are invited to immerse themselves in a unique blend of nature, fine dining, and Sri Lankan warmth with Holiday in the Wild, a celebration crafted to connect with the wilderness and embrace the festive spirit.

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Samitha’s incredible floral journey

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Award-winning floral designer Samitha Wijayasekara, owner of The Wedding Flowers Gallery Pvt Ltd. and a proud WCIC member, recently presented a stunning collection of floral wearable art at WCIC Ramp Up 2024. Using a unique wire technique, the fresh flower designs were paired with garments by fashion designer Charith Wijesekera. The event, produced and directed by Lou Ching Wong, took place at the Hilton Colombo. Dress designer: Charith Wijesekera. Photos: Achira Jayasinghe

Samitha Wijayasekara, founder of The Wedding Flowers Gallery (Pvt) Ltd., is recognized as one of Sri Lanka’s top floral designers. Her journey into floristry began unexpectedly after starting her career in accountancy. Fascinated by the beauty of flowers from a young age, Samitha transitioned into floristry, founding her business in 2008. Over time, The Wedding Flowers Gallery became renowned for its creative and bespoke floral designs for weddings and events.

Samitha’s commitment to excellence has earned her numerous accolades, including:

= 2015: Women’s Entrepreneur of the Year (Bronze Award)

= 2016: National Excellence Award, 2nd Runner-Up (Medium Category)

= 2016: Entrepreneur Award, Western Province Merit Award

= 2023: Sri Lanka Wedding Awards (SLWA) – Appreciation Award

Her international training, including courses with renowned floral designers such as Wendy Andrade, Gregor Lersch, and Pirjo Koppi, has further solidified her reputation. In 2015, she became the first Sri Lankan member of the World Flower Council and introduced “Wearable Floral Art’ to Sri Lanka, blending fashion with floristry in a sustainable way.

 

 

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