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Beacon of luxury in hospitality

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In an exclusive interview with Arshed Refai, General Manager of Sun Siyam Pasikudah resort, he unfolded his remarkable career trajectory with insights into his leadership and innovative strategies. His visionary leadership has brought a fresh perspective to the property and has aimed to foster a sense of belonging and warmth for guests making them feel at home.

Could you take us through your journey in becoming a successful hotelier ?

My journey to becoming General Manager of this luxurious boutique hotel in Pasikudah was far from conventional. I began my career as an IT executive and network specialist, armed with a passion for technology and problem-solving. However, my true calling lay in the realm of hospitality, a passion I nurtured through years of interacting with guests and ensuring their satisfaction.

My technical background proved invaluable in streamlining operations and enhancing the guest experience. I implemented innovative solutions to improve efficiency and create seamless interactions for our valued guests. This dedication to service excellence didn’t go unnoticed by management, leading to my promotion to Operations Manager.

In this role, I spearheaded a comprehensive renovation of the property, transforming it into the luxurious haven it is today. I meticulously oversaw every aspect of the project, from architectural design to interior decor, ensuring that every detail reflected our commitment to providing an unforgettable experience.

Throughout my career, I’ve always believed that true hospitality lies in the heart of every interaction. I’m not afraid to roll up my sleeves and get involved, whether it’s personally welcoming guests or resolving any issues that may arise. This hands-on approach has fostered a strong connection with our guests, allowing me to anticipate their needs and exceed their expectations.

My journey from IT executive to General Manager has been a testament to the power of passion, hard work, and a genuine desire to serve others.

When was Sun Siyam Resort created and what are its assets?

Sun Siyam Resorts was founded in 1990 by Ahmed Siyam Mohamed. It has grown into a successful hospitality group with several luxury resorts in the Maldives and Sri Lanka. The group’s assets include:

Multiple luxury resorts: Sun Siyam Resorts owns and manages five private island resorts in the Maldives and one boutique beach retreat in Sri Lanka.

Diverse accommodations: The resorts offer a variety of accommodation options, including villas, suites, and overwater bungalows, catering to different budgets and preferences.

World-class amenities: The resorts feature a range of amenities such as swimming pools, spas, fitness centers, water sports facilities, and fine dining restaurants.

Sustainable practices: Sun Siyam Resorts is committed to sustainable tourism and has implemented various eco-friendly initiatives to minimize its environmental impact.

Strong brand reputation: The group has a strong reputation for providing exceptional service and luxurious experiences to its guests.

Overall, Sun Siyam Resorts has established itself as a leading player in the luxury hospitality industry, offering unique and unforgettable experiences to its guests.

What do you see as the key challenges and opportunities facing the sector?

Challenges

Seasonal Tourism: The region’s tourism is highly seasonal, with peak periods concentrated during specific months. This can lead to fluctuations in revenue and occupancy rates.

Infrastructure Limitations: Limited infrastructure, such as roads and public transportation, can hinder accessibility and development.

Political and Economic Instability: Political and economic uncertainties can deter potential tourists and impact the overall business environment.

Competition from other destinations: The region competes with other popular destinations in Sri Lanka and internationally, requiring continuous innovation to stay ahead.

Environmental concerns: Coastal erosion, marine pollution, and climate change pose risks to the region’s natural beauty and ecological balance.

Opportunities

Growing Popularity of Sri Lanka: Sri Lanka is increasingly recognized as a premier tourist destination, benefiting from its rich cultural heritage, stunning landscapes, and warm hospitality.

Unique selling proposition: Pasikudah’s pristine beaches, crystal-clear waters, and serene atmosphere offer a unique selling proposition.

Wellness tourism: The region’s natural beauty and tranquil environment make it ideal for wellness retreats and spa tourism.

Sustainable tourism: By adopting sustainable practices, the region can attract eco-conscious travellers and contribute to environmental conservation.

Diversification of offerings: Expanding beyond traditional beach tourism, the region can explore opportunities in adventure tourism, cultural experiences, and culinary tourism.

Government Support: Government initiatives to promote tourism, such as visa facilitation and infrastructure development, can boost the sector.

How does this resort differ from others in the area?and what unique experiences do you offer to your guests?

Sun Siyam Pasikudah offers a range of unique experiences that immerse guests in the rich culture and natural beauty of Sri Lanka:

Cultural Immersion:

Local Market Tour: Experience the vibrant colours and flavors of a local market, guided by a knowledgeable local.

Traditional cooking class: Learn to prepare authentic Sri Lankan dishes under the guidance of our skilled chefs.

Cultural performances: Enjoy traditional dance and music performances that showcase the island’s cultural heritage.

Adventure and Exploration:

Snorkeling and diving: Discover the underwater world’s vibrant coral reefs and marine life.

Water Sports: Engage in exciting water sports like kayaking, paddleboarding, and windsurfing.

Nature walks and bird watching: Explore the surrounding natural beauty and spot diverse bird species.

Wellness and Relaxation:

Ayurvedic Spa treatments: Indulge in rejuvenating Ayurvedic treatments that promote holistic well-being.

Yoga and Meditation: Practice yoga and meditation in serene settings to find inner peace.

Private Wellness Retreats: Tailor-made wellness programs designed to meet individual needs.

Culinary Delights:

Signature Sri Lankan Cuisine: Savour authentic Sri Lankan flavors, including the renowned lentil dal.

Private Dining Experiences: Enjoy romantic dinners under the stars or private beach picnics.

Wine tasting and gourmet dinners: Pair exquisite wines with gourmet dishes for an unforgettable culinary experience.

What is the hotel’s CSR policy?

Sun Siyam Pasikudah is committed to sustainable tourism and has implemented several initiatives under its Sun Siyam Cares program:

Environmental Sustainability:

Carbon footprint reduction: The resort focuses on reducing energy and water consumption, as well as waste generation.

Waste management: Effective waste management practices, including recycling and composting, are implemented to minimize environmental impact. Sustainable Procurement: The resort sources locally and sustainably whenever possible, supporting local communities and reducing its carbon footprint.

Social Responsibility:

Community development: Sun Siyam Pasikudah supports local communities through various initiatives, such as educational programs, healthcare projects, and job creation.

Employee welfare: The resort prioritizes employee well-being and offers training and development opportunities to enhance their skills.

Fair labor practices: The resort adheres to fair labor practices and ensures fair wages and safe working conditions for all employees.

Cultural Preservation:

Preserving local heritage: The resort promotes and preserves local culture and traditions through cultural performances, workshops, and partnerships with local artisans.

By embracing these sustainable practices, Sun Siyam Pasikudah aims to minimize its environmental impact, empower local communities, and provide a positive contribution to the region.

What skills or strengths have you gained in your position as Gm

As General Manager, I’ve honed leadership, operational, and guest experience skills. The renovation project further developed my project management, design, and sustainability expertise. I’m adept at strategic thinking, team building, financial management, and problem-solving. I’m passionate about creating exceptional guest experiences and driving business growth.

Can you share some special features of your gastronomic offerings?

Our culinary journey at Sun Siyam Pasikudah is a celebration of Sri Lankan flavors. We pride ourselves on sourcing the purest spices, often directly from local villages and markets. Our signature dish, the Kalkudah crab curry, is a testament to the region’s rich culinary heritage.

For an unforgettable dining experience, pair your meal with a carefully selected wine from our extensive cellar. Our sommeliers are skilled at pairing wines with our diverse menu, enhancing the flavor profile of each dish.

To truly immerse yourself in Sri Lankan culture, join us for a cooking class in a local village home. Learn the secrets of traditional cooking techniques from our talented chefs, and savor the delicious results of your culinary endeavors.

GM Arshed Refai

What future innovation or plans does have in store to further elevate the experience for guests seeking a touch of royalty during their stay?

Sun Siyam Pasikudah is committed to creating unique and authentic experiences that celebrate the rich culture and natural beauty of Sri Lanka. We will continue to focus on personalized wellness offerings, sustainable practices, and innovative culinary experiences. By immersing our guests in the local culture, we aim to create unforgettable memories that set us apart from other resorts.

How does the hotel intergrate local culture into its decor, its service offerings and how has your personal understanding of cultural naunces influenced this intergration?

Our architecture and interior design draw inspiration from traditional Sri Lankan motifs, creating a harmonious blend of modern luxury and local heritage. Locally sourced artwork and handicrafts adorn our spaces, supporting local artisans and adding a touch of authenticity.

To further support local artisans, we have curated “The Edit,” a boutique showcasing a range of handcrafted products, from intricate jewellry to beautiful textiles. By offering these unique experiences and supporting local businesses, we aim to create a positive impact on the community and promote sustainable tourism.

Beyond our physical spaces and culinary offerings, we strive to provide authentic cultural experiences. Our staff, many of whom are local, share their knowledge and passion for Sri Lankan culture with our guests. We organize cultural performances, traditional dance shows, and visits to local villages, offering a glimpse into the vibrant and diverse culture of Sri Lanka.

We also collaborate with local villagers to offer unique experiences, such as morning fishing boat trips followed by a traditional Sri Lankan breakfast in a local home. These excursions provide our guests with an authentic glimpse into local life, while also generating income for the community.

Growing up in a culturally diverse environment, with a temple, mosque, church, and kovil within 500 meters of each other, I have a deep understanding of diversity and inclusion. This has shaped my approach to hospitality, allowing me to create a welcoming and inclusive environment for all our guests. By celebrating the rich tapestry of Sri Lankan culture, we aim to foster a sense of belonging and create unforgettable memories for every visitor.

The hospitality industry is dynamic, with ever evolving trends, How does Sun Siyam Resort stay ahead by adopting to industry trends, and how do you personally approach staying current in the industry?

Sun Siyam Pasikudah stays ahead by embracing sustainable practices, offering personalized experiences, focusing on wellness, and providing immersive cultural experiences. I stay updated through industry conferences, online forums, and networking, ensuring we adapt to the ever-evolving hospitality landscape.

Your thoughts on digital strategies in today’s market?

Digital strategies are crucial for modern hospitality. We prioritize a strong online presence, personalized experiences, and e-commerce integration. By leveraging data, AI, and social media, we aim to stay ahead in the dynamic industry.



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Elegant threads of tradition: Darshi Batik at Sheraton

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Surrounded by styles and smiles

As the Colombo skyline softens into golden hour “Sundown with Buddhi Batiks “at Sheraton Colombo unfolded as a seamless blend of heritage and contemporary elegance – an experience that felt both intimate and visually striking.

The evening drew a crowd that reflected the very essence of the brand it celebrated refined, creative and deeply connected with flowing silhouettes, to cultural and the quiet hum of conversation over curated cocktails.

Buddhi Batiks with Darshi Keerthisena is a label celebrated for transforming Sri Lankan batik into modern, wearable art. Her story telling through fabric where each piece reflected craftsmanship, culture, and a contemporary design language. The collection leaned into effortless elegance, resort ready kaftans, structured yet fluid dresses and statement pieces that moved as beautifully as they look. The atmosphere was electrifying. Guest sipped on delicated curated cocktails as soft music hummed in the background, creating an ambience that felt both exclusive and deeply relaxed.

More than aesthetics, Buddhi Batiks tells stores. Each motif, each gradation of colour carried a sense of place and memory.

Buddhi Batiks is proof that fashion can honour heritage without compromising on glamour, with every brush stroke of wax and every hand dyed.

The event, aptly named Sundown, was an ode to the timeless elegance of Sri Lankan craftsmanship, seamless fabrics woven into contemporary silhouettes that speak to a global sensibility.

The collection by Buddhi Batiks drew inspiration from Sri Lanka’s natural landscape, from the shimmering coastlines to the lush inland jungle, translated into vivid patterns and textures on display.

The brand celebrated Sri Lankan’s rich artistic legacy while embracing a global fashion vision.

There are designers who wear fashion and then there are designers who live fashion, Darshi Keerthisena, creative director and CEO of Buddhi Batiks, belongs to the latter. She hasn’t merely followed a family tradition. She has reimagined it, transforming Sri Lankan batiks from a cultural craft into a globally resonant fashion statement. Under Dharshi’s leadership, Buddhi Batiks has evolved far beyond traditional cotton saris. She has introduced silk, geogette and satin as canvasses for Batik, infusing pieces with contemporary silhouettes and subtle, sophisticated colour stories that appeal to international design sensibilities. Her innovations have taken batik onto global platforms.

Darshi’s innovation isn’t only stylistic, it is ethical. She has championed sustainable practises, such as digital printing on recycled textiles and eco friendly dyes, while keeping handmade batik at the heart of the brand.

Her career has been marked by accolades and awards Dharshi’s vision for batik is expansive. She sees it not just on runaway gowns or resort wear, but translated into interiors, accessories and everyday life, capable of transcending borders while keeping the soul of Sri Lankan artisan’s heritage alive.

Sheraton Colombo Sri Lanka’s most prestigious 5-star hotels with Paul Sun, General Manager and his dedicated team, [played a key role and the hotel’s assistance went beyond providing a venue, it was a seamless blend of hospitality, event management and creative support.

By Zanita Careem

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Farzana redefining power and purpose for women

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Farzana on celebrating women’s strength

Farzana Baduel stands as a powerful voice in global communication and a passionate advocate for women’s empowerment making her perspective especially relevant on International Women’s Day. As CEO of Curzon PR,in UK she has built a career defined by influence, resilience and purpose championing the advancement of women’s leadership.

(Q) How would you describe the role of women in the UK today and how does it compare to women’s role in Sri Lanka?

(A) Women in the UK today hold positions of real influence across politics, business, media, academia and the creative industries. There are strong legal protections around equality and conversations about gender parity have become mainstream. But equality in law does not always translate to equality in lived experience, particularly when it comes to pay gaps, the weight of childcare, and who actually occupies the most senior positions.

Sri Lanka presents a genuinely fascinating paradox. It elected the world’s first female Prime Minister in 1960, yet many women still face structural and cultural constraints, especially outside urban centres. What strikes me about Sri Lankan women is their extraordinary resilience and entrepreneurial spirit, often demonstrated within more traditional frameworks. That combination of ambition and adaptability is something I find deeply impressive.

Both countries are progressing. But both still have considerable work to do.

(Q) Are there areas where UK women face challenges that Sri Lankan women may not, or vice versa?

(A) In the UK, one of the most persistent challenges is what I would describe as the double burden: professional ambition sitting alongside disproportionate domestic responsibility. There is also the very modern pressure of digital culture, the weight of image, comparison, online abuse and public scrutiny that affects women in ways men rarely experience to the same degree.

In Sri Lanka, the challenges tend to be more structural. Economic instability, limited access to opportunity in rural areas, and in some cases stronger social conservatism around gender roles all shape what is possible for women. And yet extended family networks in Sri Lanka can offer something many women in the UK genuinely lack: built in childcare, intergenerational support, a community that holds you.

The pressures differ. But the underlying theme is remarkably consistent. Women everywhere are negotiating expectations that men are simply not asked to meet.

(Q) How do you define what it means to be a woman today, and have there been moments where your gender shaped your opportunities or challenges?

(A) To me, being a woman today means navigating complexity with strength. It means holding ambition and empathy in the same space without apologising for either. It means being commercially sharp and emotionally intelligent. Above all, it means resilience.

There have certainly been moments in my career where being a woman changed the dynamic in a room, particularly in senior advisory spaces involving government or corporate leadership. Early on, I sometimes had to prove competence before being taken seriously. Over time I came to understand that credibility does not come from changing who you are. It comes from deep expertise and calm authority.

Gender shapes experience. But it does not have to define potential.

(Q) How can women lift each other up in workplaces, communities and society at large?

(A) By being genuinely generous with opportunity. Sponsorship matters far more than mentorship. It is powerful when senior women actively advocate for other women in rooms those women are not in. That kind of invisible advocacy changes careers.

By rejecting scarcity thinking. There is not only one seat at the table.

And by modelling integrity. When women support each other publicly and privately, it does not just help individuals. It changes workplace cultures entirely.

(Q) Do you believe women are getting enough representation in leadership roles? If not, what needs to change?

(A) Progress has been made. But representation at the very top, in boardrooms and in global political leadership, remains deeply uneven. And the solution is not simply about recruiting more women. It is about changing the systems they are recruited into: flexible leadership structures, normalised parental leave for both men and women, transparent promotion criteria, and zero tolerance for the kind of subtle bias that is so easy to dismiss but so corrosive over time.

Representation is not about optics. It is about influence. Those are not the same thing.

(Q) What societal expectations or stereotypes have you personally encountered as a woman?

(A) The most persistent one is the idea that women must choose between warmth and authority, that being decisive risks being labelled difficult. Men are rarely subjected to that framing. A decisive man is simply a leader.

There is also the expectation that women should balance everything effortlessly, as though the juggle should be invisible. The reality is that balance is dynamic, often imperfect, and occasionally held together by nothing more than determination and strong coffee.

(Q) What challenges do women face in accessing healthcare or support, and how can society improve this?

(A) Even in developed countries, women’s health is frequently under researched and under prioritised, particularly around reproductive health, menopause and mental health. This is not a niche issue. It affects half the population.

Improvement requires sustained investment in research, workplace policies that recognise women’s health realities, and a collective willingness to remove the stigma that still clings to these conversations. Health is not a private inconvenience. It is a public priority.

(Q) Do you feel women are encouraged enough to pursue their passions alongside family and work responsibilities?

(A) The encouragement exists in rhetoric. The practical support frequently does not. True encouragement requires structural foundation: affordable childcare, flexible working arrangements, and a cultural acceptance that ambition in women is not selfish. It is not something that requires justification.

Women should never feel they must apologise for aspiration.

(Q) How do media portrayals of women impact society’s perception of them?

(A) Media shapes norms in ways we often do not notice until we look back. When women are portrayed primarily through the lens of appearance, domestic roles or conflict narratives, it quietly narrows the public imagination about what leadership looks like.

When media platforms showcase women as thinkers, strategists, innovators and policymakers, something opens up, especially for young girls who are watching and deciding, consciously or not, what is possible for them. Representation shapes expectation. That is not a small thing.

(Q) What changes would you most like to see for women in the next decade?

(A) Economic parity, not just participation. Greater support for women entrepreneurs. More women shaping foreign policy and global governance. A healthier and kinder public discourse online.

But most importantly, I would like to see confidence. Young women growing up without internalised limits, without the quiet voice that tells them to take up less space. That, more than any policy change, is what transforms the next generation.

(Q) And finally, how do you define what it means to be a woman today?

(A) To be a woman today is to stand fully in your capability without shrinking for anyone’s comfort. It is to embrace both strength and compassion, not as opposites but as complements. It is to define yourself rather than accept the definitions others impose upon you.

And perhaps most importantly, it is to leave the path a little wider for the women who come after you.

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From Hanoi to Colombo: Women leading change across borders

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Ambassador of Vietnam in Colombo Trinh Thi Tam talks about women connecting across borders

Grace, resilience and quiet determination define the women of both Vietnam and Sri Lanka, two nations bound not only by rich cultural heritage, but by the enduring strength of their women. As the world marked International Women’s Day, the interview with the Vietnamese Ambassador in Sri Lanka offers a compelling lens into how tradition and modernity intervine to shape the lives of women across these societies Women in Vietnam and Sri Lanka continue to redifine their roles, balancing family, career and ambition with remarkable pause. While their journeys were shaped by distinct histories and cultural naunces there is a shared narrative of perseverance, adaptability and progress. In this interview the envoy reflects on these parallels and contrasts, offering insight into the evolving status of women. The challenges, they face and the inspiring strides being made towards equality.

Q How would you describe the role of women in Vietnam compared to Sri Lankan women?

A Women in Vietnam and Sri Lanka share many important similarities. In both societies, women are known for their diligence, resilience, and strong sense of responsibility toward family and community. Having experienced periods of war, conflict, and economic hardship, women in both countries deeply understand the values of sacrifice, solidarity, and perseverance. They often carry multiple roles at the same time—caregivers, income earners, and community supporters. In both countries, there has been an increasingly active participation of women in the workforce, including trade, manufacturing, SMEs, as well as in the leadership. It is meaningful to recognize these shared qualities that quietly but steadily contribute to social stability and national development.

Q From your personal experience, what defines a modern woman in your country?

A From my personal experience, a modern woman is someone who strives for balance rather than choosing between roles. She values education, independence, and self-development, while remaining deeply committed to her family and social responsibilities. She is confident, adaptable, and increasingly comfortable using technology and global networks. At the same time, she respects cultural values and traditions, selecting what is meaningful rather than rejecting them entirely. Modern women today are not defined only by career success, but by their ability to manage multiple responsibilities with empathy, resilience, and purpose.

Q Have you seen a significant change in women’s roles over the past decade?

A Yes, there have been noticeable and positive changes over the past decade. More women are pursuing higher education, entering diverse professional fields, and participating actively in economic and social life. Attitudes toward women’s leadership and decision-making roles have gradually improved, especially among younger generations. At the same time, women continue to shoulder major responsibilities within the family. This dual role has become more visible and more openly discussed. While challenges remain, the growing recognition of women’s contributions—both at work and at home—reflects a meaningful shift toward a more inclusive understanding of development.

Q Women in Vietnam are often visible in trade and entrepreneurship. How does this compare with Sri Lanka?

A Women in both Vietnam and Sri Lanka demonstrate a strong entrepreneurial spirit, particularly in trade, services, and family-based businesses. Many women engage in economic activities not only for personal ambition, but also to support their families and contribute to their communities. In both countries, women entrepreneurs are known for their adaptability, hard work, and practical approach to business. While the scale and sectors may differ, the underlying motivation and resilience are remarkably similar. With better access to finance, markets, and mentoring, women in both societies have great potential to further expand their entrepreneurial impact.

Q Do you think society equally values women’s economic contributions in both countries?

A Societal recognition of women’s economic contributions has improved, but full equality has not yet been achieved in either country. Women’s income is increasingly important for household stability, yet their unpaid care work often remains invisible. Professional success is respected, but women are still expected to prioritize family responsibilities. This creates pressure to constantly balance multiple roles. It is important to acknowledge that true equality means valuing both paid and unpaid work, and creating supportive environments that allow women to contribute economically without compromising their well-being or family life.

Q Vietnam has relatively strong female participation in governance. What drives this? Why is female representation still low in Sri Lanka?

A Both Vietnam and Sri Lanka recognize the importance of women’s participation in governance, and both have many capable women leaders. Differences in representation are largely shaped by institutional structures and political culture rather than women’s ability or commitment. Where supportive frameworks, mentoring, and clear pathways exist, women are more likely to enter public leadership.

In Sri Lanka, many talented women also serve their communities in different ways, though public roles can be more demanding to combine with family responsibilities. Creating more supportive and flexible pathways can help more women step forward and share their perspectives, enriching decision-making and social cohesion.

Q What are the most pressing issues women still face today?

A One of the most pressing challenges women face today is achieving a healthy balance between work, family responsibilities, and personal life. Women continue to carry a disproportionate share of caregiving and household duties, even when they are fully engaged in professional work. Gender inequality in wages, leadership opportunities, and decision-making persists. Social expectations often require women to excel in all areas simultaneously, creating emotional and physical strain. Addressing these issues requires not only policy support—such as childcare and flexible work—but also cultural change that encourages shared responsibility and mutual respect.

Q Do globalization and social media help accelerate gender equality?

A Globalization and social media can play a positive role in accelerating gender equality by expanding access to information, markets, and role models. They allow women to connect, learn, and express their voices beyond traditional boundaries. Many women entrepreneurs and professionals have benefited from digital platforms. However, these tools also bring challenges, including online harassment and unrealistic social pressures. Their impact depends on how responsibly they are used and supported. When combined with education, digital literacy, and safeguards, globalization and social media can become powerful tools for women’s empowerment.

Q How do you see the future of women evolving in the next 10 years?

A Over the next decade, I expect women to play an even more visible role in leadership, entrepreneurship, and innovation. Flexible work models and digital technologies will help more women participate in the economy while managing family responsibilities. Younger generations are already embracing more balanced views on gender roles and shared caregiving. While challenges will remain, especially in achieving true equality, the overall direction is positive. With sustained support from institutions, families, and society, women’s contributions will continue to shape more inclusive and resilient communities.

Q What can Sri Lanka learn from Vietnam in terms of empowering women economically?

A Sri Lanka can draw useful lessons from Vietnam’s emphasis on integrating women into value chains, supporting small businesses, and linking skills training with market access. Practical support—such as simplified procedures, access to finance, and business networks—helps women move from informal activities to sustainable enterprises. Equally important is recognizing women’s economic roles publicly and socially. Empowerment is most effective when economic opportunity is combined with family support and social respect. These shared principles are especially meaningful and highlight when celebrated International Women’s Day on 8 March.

By Zanita Careem

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