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The VFS Visa Deal – The Anatomy of a Scam

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by Rohan Pethiyagoda

In 2012, the Department of Immigration & Emigration (DIE) contracted Mobitel, which is in effect a state-owned enterprise, to establish and operate an online gateway for foreigners wishing to apply for visas to Sri Lanka. For the next twelve years, from 2012 to 2024, the system operated flawlessly. Better still, Mobitel offered the service free of charge to the DIE while recovering part of its costs from advertising and promoting its services to tourists. In all those 12 years, Mobitel didn’t receive a single letter from DIE complaining that the service was in any way less than perfect.

By 2018, however, it became clear to Mobitel that in order to keep up with technology and also the growing number of tourists, both the hardware and software of the system needed upgrading. Finally, after protracted negotiations with DIE, on December 14, 2020, Mobitel submitted a proposal offering to invest in upgrading the system as required by DIE. All it asked in return was US$ 1 per applicant. Thereafter, Mobitel and DIE engaged in technical discussions to precisely define the new system and finally, on August 23, 2023, submitted a final, comprehensive proposal. Meanwhile, the system continued to work perfectly, entirely for free.

Divorce Proceedings

At 3.07 p.m. on April 5, 2024, Mobitel’s management was astonished to receive an email from the Assistant Director (Information Technology) of DIE, a junior fourth-rung officer, directing Mobitel to cease processing applications from 11:59 pm on 5 April 2024. No reason was given. However, at 3.30 pm the same day, Mobitel received another email from DIE cancelling the former email. Again, no explanation. To this day, despite repeated requests from Mobitel, DIE has never explained what was going on.

Finally, at 2:32 pm on 16 April 2024, DIE’s Assistant Controller (IT) sent a further email directing Mobitel to switch of the system at midnight. Mobitel responded by asking for a written direction from the Commissioner General of DIE, which was received shortly thereafter. At midnight on April 16, the 12-year collaboration between Mobitel and DIE came to an end. The reasons for the termination remained a mystery until finally, on July 12, Harsha de Silva, the chairman of the Parliamentary Committee on Public Finance issued a damning 640-page report: “Outsourcing Online Visa and Passport Application Services between the Consortium and the Department of Immigration and Emigration of Sri Lanka”. By ‘consortium’, it meant GBS Technology Services & IVS Global-FZCO (IVS-GBS) and VF Worldwide Holdings LTD (VFS Global). While the beneficial owners of these companies remain shrouded in mystery, the companies themselves are located in Dubai, notoriously a tax haven. Here, for short, I will refer to these entities collectively as VFS, which is the largest and best known among them.

Opaque Process

Unknown to Mobitel, in June 2023 a Dubai-based entity known as IVS-GBS Global Services had submitted to the Ministry of Public Security an unsolicited proposal titled “Comprehensive Proposal on E-Visa, Consular Services, Visa Services, Biometric Services and Tourism Promotion”.

VFS’s unsolicited proposal gave the fee structure as $30 for the ETA plus a $25 fee for IVS-GBS-VFS, basically for providing the same service that Mobitel provided free of charge from 2012 to 2024. What is surprising is that the service fee demanded by IVS was staggering 83% of the revenue that the government would get from visa fees.

Cabinet Approval

Nevertheless, Tiran Alles, the Minister of Public Security, submitted the IVS-GBS proposal to cabinet on September 8, 2023, noting “I observe that this Institution is an internationally renowned company” even though, for practical purposes, it essentially services only India. By way of justification for abandoning the $1 Mobitel system and transferring to the very expensive IVS system, the Minister provided several ‘justifications’. First is that because the IVS user interface is “designed in the languages of each country, foreigners may provide more opportunities to apply for visa to visit this country”. This, however, is not true: the site operates entirely in English. You can check for yourself: https://online.srilankaevisa.lk/

The Minister goes on to state, without any justification, that IVS will charge a service fee of USD 18.50 from each visa applicant. Finally, he adds, “the Government does not have to bear any cost in implementing this Programme”. However, given that the USD 18.50 paid to IVS is a mandatory condition of applying for a Sri Lankan visa, it is in effect a levy made by the government and paid to IVS, though bypassing the Consolidated Fund and without any transparent procurement procedure. This is arguably a violation of Article 148 of the Constitution.

$200 million ‘evaporates’

The cabinet memorandum continues, “IVS -GBS global Services has proposed to invest a sum of 200 million USD to provide the relevant technical equipment, software and knowledge for the system integration to be made with the Department of Immigration and Emigration in rendering the relevant services by this Company.” Nowhere in the final Outsourcing Agreement signed between Controller General of DIE and IVS-GBS-VHS is this $200 million mentioned. It has simply evaporated.

Amazingly, on 11 September 2023, the Cabinet passed the proposal through on the nod, appointing an Evaluation Committee comprising of five individuals drawn from the administrative service who evidently have no background in IT. They were T.V.D. Damayanthi S. Karunaratne (Additional Secretary, Development & Planning of the Ministry of Public Security); I.S.H.J. Ilukpitiya, Commissioner General of Immigration & Emigration; Mr Champika Ramawickrema, Senior Assistant Secretary, Ministry of Public Administration, Home Affairs, Provincial Councils and Local Government; M.P.D.P. Pathirana, Chief Financial Officer, Ministry of Public Security; and Mr M.R.G.A. Muthukuda, Additional Director General, Department of Fiscal Policy (representing the Secretary to the Treasury). Given that none of these people is a software expert (this is, after all, a software services procurement), it is astonishing that no Technical Committee was appointed. Neither was there a Cabinet Appointed Negotiating Committee, to assess whether the $18.50 fee was reasonable. It was simply passed through on the nod.

It seems astonishing that President Ranil Wickremesinghe did not suggest that before farming this massive project out to a foreign entity who had submitted an unsolicited bid, a local tender should be floated. After all, Mobitel had already demonstrated its ability to design and operate the necessary system not just flawlessly but at just $1 per applicant. Besides, Sri Lankan software companies are outstanding by even world standards. It is their software that drives the stock exchanges of London, Italy and South Africa, among others. More importantly, perhaps, the president himself has been endlessly touting the need to “enrich, empower and enable” Sri Lankans to develop local IT capacity, going on and on about “the importance of digitalization”, the “digital public economy”, “creating a Digital Transformation Agency” with a budget of Rs 1 billion, etc etc (see this release by the President’s Media Division: https://pmd.gov.lk/news/president-wickremesinghe-pledges-digital-transformation-for-poverty-reduction-and-educational-reform/). Clearly, Wickremesinghe is better at talking the talk than walking the walk.

The ‘Evaluation’

Amazingly for an ‘evaluation committee’, the committee made no evaluation of the most crucial factor in the VFS proposal, namely, the $18.50 service fee. How was this calculated? Was it justified? Was it competitive? No comment. With 1.4 million tourists coming into Sri Lanka, this adds up to a staggering $26 million, or Rs 8 billion per year. And the contract is for 16 years, with provision for 10% hike every two years. Someone is laughing all the way to the bank.

As it happened, the Evaluation Committee made no comment on, or comparison of Mobitel’s $1 offer against VFS’s $18.50 price. It acted purely as a rubber stamp. Indeed, it is open to question as to whether its members had the technical or negotiating skills needed to effectively evaluate VFS’s unsolicited offer.

Attorney General

Agreements signed by government agencies are usually vetted by the Attorney General, and this one was no exception. On 15.11.2023, the AG’s observations, signed by Senior Deputy Solicitor General Mahen Gopallawa, were issued. These were confined to purely semantic issues, with no recommendations on process. A disclaimer at the end makes this explicit: “It is assumed that the financial and technical implications of the agreement have been carefully considered and that all necessary approvals have been or will be obtained prior to its execution.” That, however, was an assumption too far. Neither the cabinet nor the Evaluation Committee had paid the slightest attention to the biggest financial implication, namely, the exorbitant fee of $18.50 being charged by IVS-GBS-VFS. In fact, there is no mention in any document that the USD 18.50 service charge was ever justified or even queried.

Cabinet Approval

Then, with the reports of the Evaluation Committee and the Attorney General in hand, on 4 December 2023 the Minister of Public Security sought cabinet approval to sign the contract with the consortium. In his capacity as Minister of Finance, President Wickremesinghe endorsed the Evaluation Committee’s report, noting only that “Prior to entering into an Agreement, the Ministry of Public Security must ensure strict compliance with all the recommendations made by the Attorney General’s Department on the Agreement.” Astonishingly, he made no mention of the USD 18.50 service charge, which both the Evaluation Committee and the Attorney General had deftly sidestepped. Thus it was that the elephant sneaked into the room with the Evaluation Committee, the Attorney General, the minister and the president all studiously looking the other way even as $18.50 per tourist came to be siphoned into an offshore account. This is money that should properly come into the Consolidated Fund.

Tourism on the Rocks

What is more, the activity of promoting inbound tourism to Sri Lanka has now been awarded to this consortium on an exclusive basis, in effect making the Sri Lanka Tourism Promotion Bureau and its staff redundant. DIE Controller General Harsha Ilukpitiya, with no authority from cabinet, with no consultation with the tourism industry, and possibly without the consent of Tourism Minister Harin Fernando, signed away the rights to tourism promotion in Sri Lanka for the next 16 years to GBS-IVS-VFS, which has no known capacity in this highly specialized field. In this context, it is noteworthy that a co-owner of VFS is the giant tourism operator Kuoni, with immediate conflict-of-interest issues. So much for the zeal of the Evaluation Committee.

The Outsourcing Agreement also notes that VFS’s service fee of USD 18.50 per visa application “will be exclusive of any payment gateway, local taxes as applicable and other transaction fees”. All these are unspecified, and the consortium is therefore open to fleece tourists coming to Sri Lanka for as much as they want for the next 16 years.

AG vs COPF

On 9 May 2024, the Parliamentary Committee on Public Finance (COPF) requested the Attorney General to clarify whether the fees of USD 18.50 was a levy that would have to be authorised by Parliament under Article 148 of the Constitution. That is, whether like visa fees, this fee requires approval by parliament. The AG responded that no such parliamentary approval was needed. In doing so, the AG, no doubt unwittingly, misled COPF, writing, “The fee charged by the Service Providers (i.e. IVSGBS and VFS) is a “service fee” charged from applicants for on line visas for the service provided to them by the Service Provider and does not form part of the Visa Fees that are approved by Parliament. In the circumstances, Parliamentary approval for them does not arise”. The question then arises, if parliament does not approve the $18.50 fee, who does? It is entirely arbitrary.

The AG further justified this stance on the basis that it is not compulsory for foreigners to obtain their visas from IVS-GBS-VFS (if it were compulsory, the USD 18.50 would be a compulsory fee and hence subject to parliamentary approval), writing: “According to the Controller General, after the Outsourcing Agreement, an applicant has the following options: (a) Apply to the respective Sri Lankan Embassies; (b) Obtain visas through IVSGBS and VFS; (c) Obtain “on arrival” visas for 30 day tourist and business visas”.

Sadly, it appears that the Controller General of DIE had misled the AG. Any foreigner wishing to get a tourist visa to Sri Lanka and viewing the web portal of the Department of Immigration & Emigration (https://www.immigration.gov.lk/pages_e.php?id=14) gets the following message, in bold red letters: “IMPORTANT NOTICE: With effect from 17th April 2024, all Tourist or Business travelers to Sri Lanka must have e-Visa for entering in to Sri Lanka. Please visit https://www.srilankaevisa.lk for more information.” Nowhere on this site does it say that “on arrival” visas are available, or that Sri Lanka missions or embassies issue visas. In fact, nowhere on the page does the word ‘embassy’ even appear. Therefore, as far as tourists are concerned, it is compulsory that they get their visas from the IVS-GBS-VFS site https://www.srilankaevisa.lk/. What’s more, that site itself boldly announces, “ALL visitors MUST complete an eVisa application prior to their arrival in the country”. No doubt, after reading this article, DIE may seek to hastily amend their web page. If so, too late: I see that the entire DIE website has already been archived at https://web.archive.org/web/20240713021620/https://www.immigration.gov.lk/pages_e.php?id=14

It is now incontrovertible that, presumably because he himself was misled by the Controller General of DIE, the AG misled parliament.

Public Interest

Why should anyone care that VHS pockets a hefty $18.50 from every tourist who visits Sri Lanka? After all, it isn’t ‘our’ money. First off, it SHOULD be our money. This is money that the government of Sri Lanka forces every person wishing to visit Sri Lanka to pay to VFS. In fact, as the DIE and VFS websites make clear, if you don’t pay it, you can’t get a visa. Therefore, it is a levy charged by the government and siphoned off to VFS in Dubai without going through the Consolidated Fund and being subject to parliamentary oversight as required by Article 148 of the Constitution.

Second, the so-called service fee of $18.50 is arbitrary. It was not negotiated or evaluated by the Evaluation Committee, the Cabinet, the DIE or the Ministry of Public Security. What, if instead of $18.50 it was $1000? Whose job was it to say, ‘Hang on a minute, that’s too much’? No one, not the Evaluation Committee, the Cabinet or the DIE have said anywhere that that figure is reasonable.

COPF Chairman Harsha de Silva is already on record as saying that the Auditor General’s report on this matter should be handed over to the CID and the Bribery Commission. This is particularly apt because VFS is partly owned by Blackstone, a New York based financial giant. And thus, VFS falls under the purview of the US FCPA or Foreign Corrupt Practices Act. The FCPA requires companies whose securities are listed in the USA to meet stringent accounting and anti-bribery provisions. It remains to be seen whether COPF will forward the Auditor General’s report to the US Department of Justice, requesting an FCPA investigation. Who knows, Sri Lanka might just get enough compensation to pay off its national debt.



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Sri Lanka after the 2025 Deluge and the NPP’s Tidal Opportunity for 2026

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“After me, the deluge,” is the widely used English translation of the notorious French expression, “Après moi, le deluge,” attributed to the 18th century King Louis XV of France and his indifference to what might happen after him. What happened afterwards was of course the French Revolution that led to the birth of the Republic amid the carnage of a people. The expression was quite common in the Sri Lankan parliament when it had quite a contingent of ‘Oxbridge purists and London practicals’. It was a favourite phrase of Dr. NM Perera, in particular, to deride the last budget of a government on its last legs before an election. The phrase takes a different meaning now, as the year 2025 ends and 2026 begins.

2025 was the year of the deluge, and 2026 is the year after it. The NPP government is not a falling regime before a deluge, but the regime that is at the helm to steer the country after the deluge. As many have said many times before, the JVP, which is the NPP’s creator and command centre, was the cause of two political deluges in Sri Lanka with far few benefits and far more griefs. It is now the epicentre of state power with the responsibility to restore the country’s habitats and infrastructure that have been devastated by Cyclone Ditwah and never ending rains. Engels called history, “the most cruel of all goddesses,” but even as it repeats history does give more than a second chance for political comebacks. Will the JVP/NPP take this second chance literally ‘at the flood’ and lead the country on to restoration and normalcy, if not fortune itself? That is the question.

The NPP government has been in power for more than a year now – after its preferential win in the presidential election and a historic landslide victory in the parliamentary election. Its performance to date has been moderately good, but not spectacularly great. As the old hard tasking schoolmaster would say: Not too good, not too bad! At the same time and in fairness to the NPP government, it is pertinent to ask which Sri Lankan government past has been spectacularly great at any time? How many have been even moderately good? Which government or country anywhere in the world now has fewer crises, less chaos, no state oppression, or greater public goodwill than the NPP government in Sri Lanka?

Such a situation is elusive to most countries in the world, and more so as the world waits for the second year of the second term of the Trump presidency. For Trump’s opponents in America, the New Year has brought a spark with the rousing swearing in of Zohran Mamdani on New Years Day, as New York City’s new Mayor. More on that next week.

Police Vanities

In Sri Lanka, whatever general goodwill that is now there for the NPP government, it is almost entirely due to the satisfaction among a large number of people in all walks of life that this government is virtually corruption-free in comparison to any and all of its predecessors this century – which were all laden with corruption. But in fighting corruption, the government should be careful not to let the police forces go rogue and overboard, arresting people at their whim.

What is the point in arresting someone like Charitha Ratwatta over some warehouse tendering ten years ago? Or taking Douglas Devananda into custody for a pistol that went missing more than 15 years ago? What was the earthly purpose in a police team traveling to the University of Wolverhampton in the United Kingdom to investigate the university’s invitation to the Wickremesinghes? Did they go for fingerprints, and who authorized the expenses? What is it they could not have found out by communicating from Colombo.

No government anywhere has unlimited resources to arrest and indict everyone who has violated a law. Limited resources must be spent on pursuing and apprehending criminal people who are a clear and present threat to society, and for solving serious crimes. Are Charitha Ratwatta, Douglas Devananda or Ranil Wickremesinghe any threat to any one? When will there be answers to the Colombo murders of Lasantha Wickrematunge (2009), Wasim Thajudeen (2012) or Dinesh Schaffter (2022), or all the other killings that UNHRC calls ‘emblematic murders’? When there are so many mortal crimes waiting to be solved, wouldn’t it be a crime to waste scarce resources on political peccadillos to satisfy petty police vanities?

A goody-goody report card alone at the end of five years is not good enough to win a repeat election. There is never going to be another massive majority as there was in the 2024 November election. That history is not going to be repeated. But even to win a modest majority the NPP has to show results – not spectacular, but solid and that touch the people.

Major reform initiatives, such as in education and electricity, do by nature take a long time to consummate, but if there are no tangible results, there will be no vote dividends for the government from its two hitherto signature initiatives. Near term tangible results from these two initiatives will be – easy school placements in urban areas and improved school facilities in rural areas, and steady electricity supply at affordable rates. Any reform initiative without such results will be a pie in the sky for the voting people.

Growing List of Discontents

The government is also creating a growing list of disappointments and criticisms for want of action on campaign promises and foot-dragging on routine matters. The indecision over the timing of provincial council elections and playing selection games for appointing a permanent Auditor General are not signs of sincerity or transparency, but they are reminding people of the games that President Ranil Wickremesinghe was playing in postponing local elections and avoiding the appointment of a permanent IGP.

There is nothing to be gained by these games and it is important for the government to realize that the person it nominates to be the Auditor General should be palpably acceptable to all for competence and experience. No one should be appointed to a high position in government as reward for loyalty to the governing party. Otherwise, people will be reminded of the high post appointments that were routinely made by President Chandrika Kumaratunga.

While I have been critical of the somewhat over-the top criticisms of the government on the abolition of the PTA, the government is not doing itself any favours by drafting a new replacement law that includes the main flaws of the old PTA. It is unconscionable that someone could be held in custody for as long two years without being indicted with criminal charges even under the proposed new law.

There is also concern that with the government’s proposed nominees for the Office of Reparations, three out of the five members of the Office could be former defense officials. The purpose of these appointments should not be to reward retired defense officials for their support of the government, but to ensure that victims of war are given a sympathetic hearing by the Office, and that they are not made to feel intimidated by the presence of war veterans as members of the Office of Reparations.

Speaking at a Ministry New Year ceremony, Harshana Nanayakkara, the Minister of Justice and National Integration (a joint portfolio pregnant with promise), promised that the government will begin early in the new year, the long awaited “investigations into the complaints of enforced disappearances will commence.”

This is welcome news and the Minister has also added that when all citizens begin to feel that they are “acknowledged in their own language, treated fairly by the law, and safeguarded irrespective of their identity, it signifies that national integration is in progress.” We applaud the Minister’s noble sentiments for the New Year, and would hope that he will ‘operationalize them’ in the establishment of the Office of Reparations and in the annulling of the PTA.

After Ditwah and the Deluge

The elephant in the NPP cabinet room now is the aftermath of Ditwah and the deluge. Through an Extraordinary Gazette issued on December 31, the government has established a Presidential Task Force for Rebuilding Sri Lanka that will oversee all activities relating to post Ditwah rehabilitation, recovery and reconstruction operations. The Task Force of 25 members will be headed by Prime Minister Harini Amarasuriya, and will include another 10 Ministers (virtually half the cabinet), seven deputy ministers and senior officials, the Governor of the Western Province, as well as six civilian members. The Task Force will set up eight Committees that will be headed by sector ministers on subjects including Needs Assessment; the restoration of Public Infrastructure, Housing for Affected Communities, Local Economies and Livelihoods, and Social Infrastructure; as well as Finance and Funding, Data & Information System, and Public Communication.

The Committee on Finance and Funding has already been appointed on December 1. Led by Anil Jayantha Fernando, Minister of Labour and Deputy Minister of Finance and Planning, the Committee includes the Governor of the Western Province, four senior officials and five industry captains from the Hayleys Group, John Keells, Aitken Spence, Brandix and LOLC Holdings. Three members of the Committee are also on the main Task Force, viz., Minister Fernando, WP Governor Hanif Yusuf who is also the President’s Special Representative for Foreign Investments, and Secretary Harshana Suriyapperuma of the Ministry of Finance.

When the Finance Committee was first announced in early December there were concerns about the five civilian slots being exclusively assigned to business leaders. The sprawling composition of the new Task Force, including six civilian members might be intended to address the earlier concerns. There are other matters as well which are appropriate for the government’s consideration.

First, the Task Force does not seem to include anyone with technical or engineering background. Even among the Ministers and government officials in the Task Force, ministries and departments overseeing, irrigation, roads and bridges, power, plantations and food and agriculture do not seem to be represented at all. Most noticeably, the National Building Research Organization (NBRO) does not seem to be given the technical prominence it deserves to be given at the highest level.

Second, the lack of inclusion of technical expertise and experience on the Task Force is all the more inexplicable in light of the criticisms of inclusion of others with backgrounds in election monitoring and journalism. This is similar to the silly appointments of fashion and clothing lines people to the Tsunami task force by President Kumaratunga twenty years ago.

Third, technical expertise will invariably have to be brought into many of the eight Committees that the Task Force will be setting up. But it is necessary and appropriate that the technical presence in the committees is reflected in the main Task Force itself.

Fourth, the descriptions of the Committee on Public Infrastructure and the Committee on Housing make references to ‘disaster resilience’ and ‘safe zones.’ These are NBRO’s bailiwicks and both are associated with the main technical cause of Sri Lanka’s recurrent disasters, namely landslides. The importance of highlighting this in the composition and the mandate of the Task Force should be obvious to every minister on the Task Force.

Fifth, the Committee on Data & Information and the Committee on Public Communication should include and disseminate all accurate information about landslides and the warnings about them. For this reason, NBRO experts should be given a prominent role in these two committees as well.

And sixth, none of the committee descriptions carry any allusion to tapping external resources both for technical expertise and for funding assistance. Sri Lanka needs both, and needs them badly. However, this matter is hardly addressed in the mandate of the Task Force and the committee assignments that flow from it. For what it is worth, I will repeat what I wrote earlier that it would be worth the effort for the President and his Task Force to reach out to the countries that undertook the projects of accelerated Mahaweli scheme, and ask for their support with the new restoration work that has now become necessary in their old catchment areas.

by Rajan Philips ✍️

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Education Reforms and Democratic Deficit: A Warning for Sri Lanka

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Introduction

Education reforms are among the most consequential policy decisions a nation can undertake. They shape not only the intellectual capacity of future generations but also the economic resilience, social cohesion, democratic culture, and long-term sovereignty of a country. In Sri Lanka, education has historically functioned as a powerful engine of social mobility, equity, and national integration. From the mid-twentieth century onward, free education enabled generations from rural and disadvantaged backgrounds to access higher learning and professional careers, thereby contributing to nation-building and relative social stability.

Against this backdrop, any attempt to reform the education system without broad-based, meaningful stakeholder consultation carries profound risks. The growing perception that recent or proposed education reforms in Sri Lanka have been hurried, opaque, and insufficiently consultative signals a looming danger. Teachers, academics, students, parents, professional bodies, universities, trade unions, provincial authorities, and civil society actors increasingly express concern that they are being treated as passive recipients rather than active partners in reform.

The critical question, therefore, is not merely whether reforms will succeed or fail, but who will ultimately bear the cost of failure. Will political leaders and senior bureaucrats be held accountable, or will the burden fall disproportionately on students, families, and the nation as a whole? It is widely arguing that while political actors may face short-term criticism, it is the entire nation especially its youth, that will be penalized if education reforms proceed without inclusive consultation, contextual sensitivity, and long-term vision.

The Imperative for Education Reform in Sri Lanka

It must be acknowledged at the outset that education reform in Sri Lanka is not only desirable but imperative. The education system faces multiple, well-documented structural challenges, foremost among them a growing mismatch between educational outcomes and labour market demands. This disconnect is evident across disciplines, including STEM fields (science, technology, engineering, and mathematics) as well as HEMS, humanities, education, management, and the social sciences where limited integration with applied, vocational, and industry-relevant training constrains graduate employability. As a result, graduate unemployment and underemployment have become persistent features of the system, steadily eroding public confidence in the relevance, quality, and economic value of higher education.

Global competitiveness has declined as Sri Lanka struggles to keep pace with rapidly evolving knowledge economies. Regional and socioeconomic inequities remain entrenched, with rural, estate, and conflict-affected areas lagging behind urban centres in infrastructure, teacher availability, and learning outcomes. Public educational institutions from primary schools to universities remain chronically underfunded, while research output and innovation ecosystems are weak by international standards. Moreover, curricula at many levels continue to emphasize rote learning and examination performance over critical thinking, creativity, problem-solving, and interdisciplinary learning. These deficiencies are real and demand reform. However, the legitimacy, sustainability, and effectiveness of reform depend not only on technical design but also on participatory governance and social consensus.

Sri Lanka introduced the more advanced National Vocational Qualification (NVQ) framework around 2004-2005 through the Tertiary and Vocational Education Commission (TVEC), established under the TVEC Act No. 20 of 1990, with the objective of creating a unified, competency-based vocational education and training system. Subsequently, the Sri Lanka Qualifications Framework (SLQF) was established in 2012 to integrate the NVQ framework into a single, coherent national qualifications structure encompassing both higher education and vocational training. This integration was intended to ensure parity of esteem, transparency, and clear progression pathways across academic and vocational streams.

While periodic amendments and reforms are necessary to align the system with evolving international standards, such reforms should strengthen not curtail the fundamental principles and institutional integrity of the NVQ and SLQF frameworks. These foundational structures have been carefully designed to safeguard quality, mobility, and inclusivity, and any reform that undermines them risks weakening the coherence and credibility of Sri Lanka’s national qualifications system.

Participatory Governance and the Legitimacy of Reform

Education is not a purely technocratic domain. It is deeply embedded in culture, language, values, identity, and social aspirations. Consequently, reforms imposed from the top however well-intentioned often encounter resistance, misinterpretation, or unintended consequences when they fail to engage those who must implement and live with them. Participatory governance in education reform involves structured, transparent, and inclusive consultation processes that genuinely incorporate stakeholder feedback into policy design. This includes not only elite consultations with select experts but also systematic engagement with teachers’ unions, university senates, student bodies, parent-teacher associations, professional councils, provincial education authorities, and independent scholars.

When reforms are designed in isolation often driven by political expediency, external pressure, or short-term fiscal considerations the system becomes vulnerable to distortion and eventual collapse. Policies may appear coherent on paper but prove unworkable in classrooms, lecture halls, and rural schools. The absence of consultation undermines moral authority and weakens public trust, even before implementation begins.

Sri Lanka’s education system, particularly in the post-independence period, has evolved as a distinctive synthesis of Buddhist philosophy and selected Catholic and Western pedagogical principles, while consistently giving primacy to cultural continuity, family values, and social cohesion. Rooted in a civilizational history spanning over 2,500 years, education in Sri Lanka has never been merely a vehicle for skills transmission; it has functioned as a moral and cultural institution shaping disciplined, compassionate, and socially responsible citizens. Buddhist values such as mindfulness, ethical conduct, respect for knowledge, and social harmony have historically informed educational thinking, while the legacy of nearly five centuries of colonial engagement introduced institutional rigor, structured curricula, and global academic standards. Importantly, this hybrid model respected religious pluralism and ethnic diversity, allowing Buddhism to guide the philosophical core of education without marginalizing other faiths or traditions. Within this context, ad hoc deviations from established educational principles particularly those introduced without broad-based consultation become deeply contentious.

Proposals such as curtailing History from a core subject to a peripheral “basket” subject are therefore viewed not merely as curricular adjustments, but as symbolic ruptures with national memory, identity, and civic consciousness.

Many educators and scholars argue that while Sri Lanka must undoubtedly modernize and adapt to contemporary global demands, reform should aim to produce modern yet civilized citizens technically competent, historically grounded, and ethically anchored.

The long-standing British and Commonwealth-influenced education system, once widely respected for its balance of academic excellence and moral formation, demonstrates that modernization need not come at the expense of cultural depth. Meaningful reform, therefore, must proceed through inclusive dialogue, historical sensitivity, and collective ownership, ensuring that progress strengthens rather than erodes the intellectual and cultural foundations of Sri Lankan society.

Erosion of Trust: Teachers, Academics, and the Front-line of Education

The most immediate consequence of inadequate stakeholder consultation is the erosion of trust. Teachers and academics are the backbone of the education system. They translate policy into practice, mediate curriculum content, mentor students, and sustain institutional continuity across political cycles. When they perceive reforms as imposed rather than co-created, morale suffers. This erosion of trust often manifests as low ownership of reforms, passive compliance, or active opposition through trade unions and professional associations. In Sri Lanka, where teachers’ unions and university academics have historically played a significant role in public discourse, such opposition can quickly escalate into strikes, protests, and prolonged disruptions to learning.

Beyond organized resistance, there is a more insidious cost: disengagement. Teachers who feel dis-empowered may adhere mechanically to new directives without conviction or creativity. Academics may withdraw from curriculum development and institutional leadership, focusing instead on individual survival strategies. Over time, this hollowing out of professional commitment undermines educational quality far more than any single policy flaw.

Students and Parents: Anxiety, Uncertainty, and Silent Costs

Students and parents are often the least consulted yet most affected stakeholders in education reform. Sudden changes to curricula, assessment methods, language policies, or admission criteria create confusion and anxiety. Families invest years of effort, emotional energy, and financial resources based on existing educational pathways. Abrupt policy shifts can render these investments uncertain or obsolete. For students, particularly those from disadvantaged backgrounds, instability in education policy translates into lost opportunities. Transitional cohorts may suffer from poorly aligned syllabi, inadequately trained teachers, or unclear progression routes to higher education and employment. These losses are rarely captured in official evaluations but have lifelong consequences for individuals.

Once trust is lost among students and parents, even well-designed reforms struggle to gain acceptance. Education systems depend on shared belief in fairness, predictability, and merit. Without these, social legitimacy erodes, and private alternatives often expensive and unequal proliferate, further fragmenting the system.

Democratic Accountability and the National Public Good

From a governance perspective, bypassing consultation weakens democratic accountability. Education is not merely a sectoral policy area; it is a national public good with inter-generational consequences. Decisions taken today shape the cognitive, ethical, and civic capacities of citizens decades into the future. When reforms are developed without inclusive dialogue, they risk being narrow, urban-centric, or misaligned with ground realities.

Provincial disparities may widen as centrally designed policies fail to accommodate linguistic diversity, regional labour markets, and infrastructural constraints. Marginalized communities already facing barriers to quality education may be further excluded. Such outcomes contradict the foundational principles of Sri Lanka’s post-independence education philosophy, which emphasized equity, access, and national integration. Reforms that deepen inequality rather than reduce it undermine social cohesion and long-term stability.

Who Pays the Price When Reforms Fail?

The question of accountability lies at the heart of this debate. In the short term, politicians may face public criticism, media scrutiny, protests, or electoral backlash. However, history suggests that political accountability in complex policy domains like education is often diffuse and delayed. Governments change, ministers rotate portfolios, and policy architects move on to new roles.

In contrast, the nation pays an enduring price. Students become the silent victims, losing critical years of learning under unstable or poorly implemented policies. Employers confront a workforce ill-prepared for modern economic demands, necessitating costly retraining or reliance on foreign expertise. Universities struggle with incoherent mandates, fluctuating regulations, and declining international credibility. The cumulative effect is stagnation in human capital development the most critical resource for a small, resource-constrained country like Sri Lanka.

Long-Term National Consequences

In the long run, the costs of failed or poorly designed education reforms manifest in multiple dimensions. Economic productivity declines as skills mismatches persist. Brain drain accelerates as talented students and academics seek stability and opportunity abroad. Social frustration grows among youth who feel betrayed by a system that promised mobility but delivered uncertainty.

Such frustration can spill over into social unrest, political polarization, and declining trust in public institutions. National competitiveness weakens as innovation ecosystems fail to mature. No political narrative, however persuasive, can compensate for a generation that feels shortchanged by experimental or externally driven policies.

External Funding, Donor Influence, and Policy Sovereignty

A particularly sensitive dimension of contemporary education reform in Sri Lanka is the role of external funding and donor influence. In economically bankrupt or fiscally constrained countries, education reform funding from institutions such as the World Bank and the Asian Development Bank (ADB) is common. Such funding can provide much-needed resources for infrastructure, teacher training, digitalization, and system modernization.

However, donor-funded reforms often come with policy conditionality, timelines, and performance indicators that may not fully align with national contexts. When reforms are hurried to meet funding milestones rather than educational realities, the risk of superficial compliance increases. There is a danger that reforms become single-sided approaches driven more by the logic of grants and loans than by pedagogical soundness and social consensus. Policy-makers and top bureaucrats must therefore exercise extreme caution when engaging with donor-driven reform agendas. Education, like health, is integral to the long-term health of a nation. Short-term fiscal relief should not come at the cost of policy sovereignty, institutional stability, or social trust.

The Role of Bureaucracy and Political Leadership

Senior bureaucrats and political leaders occupy pivotal positions in shaping education reform trajectories. Their responsibility extends beyond drafting policy documents and securing funding. They must act as stewards of the public interest, balancing economic constraints with educational integrity. This requires humility to acknowledge the limits of centralized expertise, openness to dissenting views, and commitment to transparent decision-making. Consultation should not be treated as a symbolic ritual or box-ticking exercise, but as a substantive process that can reshape policy direction. Failure to do so risks reducing education reform to an administrative experiment one conducted on the lives and futures of millions of young citizens.

Towards Inclusive, Sustainable Education Reform

Meaningful stakeholder consultation is not a procedural luxury; it is a strategic necessity. While genuine dialogue may slow the pace of reform, it ultimately strengthens both the quality and durability of outcomes. Inclusive engagement enables policymakers to identify blind spots, anticipate implementation challenges, and adapt reforms to diverse social and local contexts. More importantly, it fosters shared ownership, reduces resistance, and enhances long-term sustainability. When consultation is embedded in reform processes, policy initiatives evolve beyond short-term political agendas to become national missions that transcend electoral cycles and donor-driven timelines.

Instruments such as white papers, public hearings, pilot testing, independent evaluations, and phased implementation are essential for bridging the gap between policy intent and classroom reality. Sri Lanka possesses the intellectual capital and institutional experience to adopt such approaches provided the necessary political will is exercised.

Recent public discourse widely reflected across social media platforms and multiple information sources underscores the consequences of neglecting these principles. The inclusion of references to sexually explicit web-based content in a Grade 6 teaching module-later temporarily withdrawn-stands as a clear example of an uncoordinated and hastily executed intervention. This episode exposed serious deficiencies in the reform process, particularly the absence of meaningful stakeholder consultation and the lack of rigorous academic, ethical, and pedagogical review prior to implementation.

The present Sri Lanka government rose to power with the explicit backing of civil society activists, university academics, and progressive intellectuals who have long championed pro-people values. Central to this moral and political support were firm commitments to free education, equal opportunities for poor and marginalized communities, national sovereignty, the protection of valuable historical and cultural heritage, and respect for all religious beliefs and sentiments. These principles resonated deeply with the public, particularly with students, teachers, and parents who viewed education not as a commodity but as a social right and a cornerstone of social justice. The government’s legitimacy, therefore, was built not merely on electoral victory but on a perceived ethical alignment with pluralism, inclusivity, and democratic participation.

From the standpoint of education reform, however, there is a growing and troubling contradiction between these proclaimed values and the government’s actual conduct. Policies and reform initiatives increasingly appear to be designed and advanced with minimal consultation, technocratic haste, and an over reliance on elite or external inputs, sidelining the very constituencies that once formed its moral backbone. This dissonance risks hoodwinking the public using the language of equity, free education, and reform while pursuing approaches that undermine participatory decision-making and social trust.

When political movements invoke progressive ideals but act in ways that contradict them, especially in a sensitive domain like education, the result is public disillusionment. Over time, such contradictions do not merely weaken specific reforms; they erode confidence in political movements themselves, turning education reform from a collective national endeavor into yet another instrument of political expediency.

Conclusion

If education reforms in Sri Lanka continue to be pursued without wide, sincere, and institutionalized stakeholder consultation, the immediate political consequences may indeed appear manageable. Ministers may weather criticism, senior officials may be transferred, and compliance reports to external agencies may be duly completed. However, this apparent surface-level stability masks a far deeper and more enduring national cost. The erosion of trust between policymakers and the education community such as teachers, academics, students, and parents will accumulate silently but steadily.

Reforms conceived in isolation risk weakening institutional morale, fragmenting professional consensus, and fostering cynicism among the youth, who will increasingly perceive education not as a pathway to empowerment but as an arena of uncertainty and imposed change. While individual decision-makers may evade lasting accountability, the collective penalty will be borne by society at large, particularly by generations whose intellectual formation and civic confidence are shaped within these contested systems.

Education reform should be a unifying national project one that builds shared purpose, strengthens social cohesion, and nurtures critical yet responsible citizens. When consultation is inclusive and genuine, reform can inspire confidence, encourage innovation, and align modernization with cultural continuity. In its absence, however, reform becomes divisive, alienating those entrusted with implementation and confusing those meant to benefit.

Education is not a domain for hurried experiments, technocratic shortcuts, or externally scripted solutions divorced from local realities. It is the bedrock of national resilience, sovereignty, and long-term development. To disregard this is not merely a policy miscalculation; it is a gamble with Sri Lanka’s future, one whose costs may take decades to repair and whose consequences the nation can ill afford to ignore.

Finally, I would like to end by quoting a thought that has immensely helped shape Finnish education in its current strength. Finnish education scholar Pasi Sahlberg, whose work has profoundly influenced Finland’s globally admired education system, aptly reminds us: “Educational change depends on what teachers do and think; it is as simple and as complex as that.”

Prof. M. P. S. Magamage is a senior academic and former Dean of the Faculty of Agricultural Sciences at the Sabaragamuwa University of Sri Lanka. He is an accomplished scholar with extensive international exposure. Prof. Magamage is a Fulbright Scholar, Indian Science Research Fellow, and Australian Endeavour Fellow, and has served as a Visiting Professor at the University of Nebraska–Lincoln, USA. These views are entirely personal and do not represent any institution, association, or organization.E mail; magamage@agri.sab.ac.lk

by Prof. MPS Magamage ✍️
Sabaragamuwa University of Sri Lanka

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Nandani Warusavithana’s sorrow

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[Disclaimer: neither I nor Ruwan Bandujeewa know of a Nandani Warusavithana. If such a person does exist, please note that none of what follows has anything to do with her. It was a random name that the poet, Bandujeewa, came up with perhaps in the part-delirium of a persisting fever sometime in March 2025]

I’ve mostly met Ruwan Bandujeewa at the ‘Kavi Poth Salpila’ run by poet, novelist and publisher Mahinda Prasad Masimbula. That’s at the annual Book Fair. That’s the only stall I visit and I do so because for many writers, especially poets, it is a meeting point. I know that I will meet a few, whatever the time of day. We talk. I cherish the conversations because I always learn something from poets, especially those writing in Sinhala.

So we talk. Have tea.

We meet randomly at book launches, either at the Library Services Board auditorium or the Mahaweli Centre. Talk. Tea.

It is rare that we plan to meet. We did last week. At some point he told me about Nandani Warusavithana. Yes, the fictional character. I asked him how he came by that name. He laughed, almost in embarrassment, and said he did not know.

Here’s the context. As mentioned, he had a fever that kept him home for several weeks. On a whim, he had explored AI and tried his hand at fusing African and Chinese music. As he fiddled around he discovered that he could ‘sing’ as in, he would voice some words and the engine would generate melody and music. It would correct the obvious flaws of rendition. So he had written a few songs.

One was about the palaa-pala of moonlight, drawing from the superstitions related to geckos, i.e. what is portended by the place on the body that a gecko might fall. In Sinhala it is referred to as hoonu-palaa-pala or simply hoonu-saasthara. ‘Moonlight’ was the poetic twist. If it fell on the right eyebrow, what would it mean? If it fell on the shoulder, then? Such questions he answered in the song. I told him that he could publish a collection of these fever-day songs and call it ‘handa-eliye palaa-pala.’ He laughed.

Then he mentioned Nandani Warusavithana. Here goes:

Having visited Dambana
and met the ancients there
she noted they weren’t ancient enough for her
Miss Nandani Warusavitharana was inconsolably distraught

At the elephant orphanage
since not a single elephant smiled at her
Miss Nandani Warusavitharana was inconsolably distraught

At the museum
upon seeing a taxidermy mount of a bear
weeping like a female bear that had lost her cubs
Miss Nandani Warusavitharana was inconsolably distraught

At the planetarium
unable to find in the sky
that one star she loved the most
Miss Nandani Warusavitharana was inconsolably distraught

Simple stuff. Hilarious too. And that’s how this ‘works,’ at least for me. It reminded me of a conversation I had with my Grade 6 class teacher, Sunimal Silva. I wasn’t his best student but not the worst either. I did nothing noteworthy in that Grade 6 classroom.

Anyway, more than thirty years later, I happened to take my daughters to the school’s swimming pool because I had heard of a coach who was kind and grandfatherly. It was him. We had met many times over the years, so the recognition was immediate.

Are these your daughters? I will coach them!’

I didn’t even have to ask.

‘Is this your wife?’

So I made the introductions. Then he declared, in Sinhala, ‘of all the students I’ve taught throughout my career as a teacher, he is the one who did absolutely nothing with the skills he had.’

I couldn’t help but smile. That was the way he expressed affection, I now feel. And now, thinking of that moment, it occurs to me that Sunimal Sir actually believed I had skills.

I just responded, ‘sir, asthma thrupthiya neveida vadagath vanne (isn’t contentment what matters most)?’

His tone and demeanour changed immediately: ‘ow, ehemanam hariyatama hari (yes, if that’s the case, it’s all good).’

I think I was just being clever. Somehow, over the years, I had acquired some decent level of competence when it comes to repartee.

Nandani Warusavithana is a random name that came to my friend from who knows where, but her grief is common to us all to the extent that we are enamoured with expectations, the splendour that’s in the advertisement but is less than promised, and sense of the exotic in place, artefact and love that is anticipated with such relish but disappoints and the promised land that’s non-existent.

Contentment. That seems to be the key factor.

In Uruvela, a long time ago, the Buddha Siddhartha Gautama, elaborated on this to the Kassapas. It’s in the Santuṭṭhi Sutta (ref the Anguttara Nikaya or the Numerical Discourses of the Buddha).

‘When you’re content with what’s blameless, trifling, and easy to find, you don’t get upset about lodgings, robes, food, and drink, and you’re not obstructed anywhere,’ the Kassapas were told.

Not becoming agitated is what it is about. For example if a monk does not get a robe he should not be agitated, and if he does get one he should use it ‘without being tied to it, un-infatuated with it, nor blindly absorbed in it, seeing the danger in it, understanding the escape.’

Do we? Can we? Miss Nandani Warusavithana couldn’t. Her fascinations were mild, ours may not be. Ruwan Bandujeewa, as usual, touched a nerve. And laughed about it. At himself, at me, at all of us. I am enriched. Fascinated. Time to ‘see the danger.’ Time to stop.

Malinda Seneviratne is a freelance writer. malindadocs@gmail.com.

by Malinda Seneviratne  ✍️

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