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The # 1 Sri Lankan Hotel Company in 2023

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CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

Acknowledgement

I thank Mr. Gemunu Goonewardena, Chairman of the Tourist Hotels Classification Committee from 2018 to 2022, and Non-Executive Director of the Board of Aitken Spence Hotel Holding PLC, for his assistance to me in collecting current data.

Hotels Rooms in Sri Lanka in 2023

All types of accommodation are available in Sri Lanka for tourism, including hotels classified by the Sri Lanka Tourism Development Authority (SLTDA), unclassified accommodation, bungalows etc. The total capacity is now over 48,000 rooms in 3,657 units. This is including the upcoming 2023 opening of the largest hotel in Sri Lanka – the 800-room Cinnamon Life Colombo. With that, the total number of classified hotels (one to five star) rooms in Sri Lanka will soon reach 15,642 in 160 hotels.

In 2023, five hotel companies operated over half of the room stock in Sri Lanka, which are within their 56 (generally, larger) hotels as indicated in the table below. The other half of the rooms are within the balance 104 (generally, smaller) hotels. A small number of rooms in bungalows managed by a few of these companies were not considered for this calculation.

All three top Sri Lankan hotel companies – Cinnamon, Heritance and Jetwing entered the hotel industry around the same period, 50 years ago. With the opening of Life in 2023, in terms of total room capacity, the Cinnamon brand of John Keells Group will surpass Heritance and associated brands (including 500-room RIU partnership) of Aitken Spence Group.

With a successful operation of 10 hotels in three other countries (The Maldives, India and Oman) Aitken Spence Group will continue to compete aggressively in terms of the total number of hotels and rooms operated by a Sri Lankan company. Their main achievements include opening the first five-star resort hotel in Sri Lanka in 1982 – Triton and a decade later opening multi-award-winning, iconic hotel – Kandalama. The company with the largest number of hotels in Sri Lanka – Jetwing operates a chain of 20 hotels with different and interesting themes. The rest of this article focuses on the # 1 Sri Lankan Hotel company — Cinnamon.

Cinnamon Hotel Brand in 2023

Over the last five decades, John Keells Group operated their hotel management company under different names. In 1970s as Walkers Tours Hotels, in 1980s as Hotel Management & Marketing Services Limited, and in 1990s as John Keells Hotels. In the year 2005, they rebranded their hotel chain as Cinnamon. In 2023, Cinnamon is the largest hotel company in Sri Lanka. They also have four hotels in the Maldives.

With the opening of their 16th hotel – Cinnamon Life, the hotel company will have a room stock of 3,288 in Sri Lanka and The Maldives. Both in terms of the quality of the hotels and the quantity of the room stock, Cinnamon is arguably the greatest hotel company in Sri Lanka, today.

Cinnamon Hotel’s most ambitious project – Cinnamon Life Colombo is the first integrated resort in Sri Lanka and the largest private investment in the country. Sri Lankan-British architect, Cecil Balmond designed the resort while Hyundai Engineering & Construction is the main contractor. The construction of the resort began nine years ago. This 47-floor complex, includes 800 five-star hotel rooms, a retail and entertainment complex, large conference venues, a 30-storey office tower and two separate residential towers with 427 luxury apartments. Cinnamon Life Complex promises vibrant, innovative, futuristic and unique elements. It is expected to be an icon that will redefine Colombo’s skyline.

My Connections with Walkers Tours/John Keells from 1973 to 1993

By early 1970s, Walkers Tours & Travels Limited (later rebranded Walkers Tours) became the leading tour operator in Ceylon. It was founded in 1969. Soon, they represented two of the largest European tour operators, from West Germany and Denmark, who were actively promoting tourism in Sri Lanka.

A young lawyer, Sriyantha (Simon) Senaratne was appointed as the Managing Director of Walkers Tours in 1971. When Walkers Tours was acquired by John Keells Group of companies in 1972, he continued in that position for seven more years. As a part of the vision of the Managing Director, Walkers Tours entered the hotel industry in 1973 with a unique project in a remote area — Habarana, and soon became the leader in hotel management in Sri Lanka.

Prior to my departure from Sri Lanka to pursue my global career in early 1994, for the first two decades of this iconic hotel company, I was connected with them in various capacities. My direct and indirect roles with them included serving tourist groups and representatives of Walkers Tours as a waiter, barman, cook, trainee chef, executive chef, food & beverage manager, hotel manager, operations manager of the corporate office of the hotel company, and finally as the general manager of their two largest hotels in the 1980s. In later years, while working for other companies in Sri Lanka such as Le Galadari Meridien and Mount Lavinia Hotel, my teams depended largely on tourist traffic from Walkers Tours.

I am most thankful to Walkers Tours/John Keells Group for giving me valuable opportunities. They allowed me to experience at a young age, various senior operational positions and leadership tasks during the early years of my career in the hotel industry. My direct and indirect connections with this largest group of companies in Sri Lanka over a period of 20 years, can be summarized as:

1973 – Bentota Beach Hotel

First, I was associated with operational people and tour guides attached to Walkers Tours in 1973 while working as a trainee waiter, barman and cook on one of my Ceylon Hotel School (CHS) internships. It was at what was then the best resort hotel in Sri Lanka – Bentota Beach Hotel. Soon after my graduation from CHS in 1974 I was recruited by Bentota Beach as the Trainee Executive Chef. In that role for a year, I associated with more Walkers Tours groups and Resident Managers and Tour Managers.

Bentota Beach was a popular meeting place for many young hoteliers from over a dozen of new hotels in Bentota and Beruwala. In 1975 at a hotelier’s party, I met Jayantha Silva who had been recruited to manage the first hotel to be operated by Walkers Tours – Hotel Swanee.

1975 – Coral Gardens Hotel

After a year, I was transferred with the promotion of Executive Chef (and Assistant Manager) of the sister hotel of Bentota Beach Hotel – Coral Gardens. There, I took my relationships with Walkers tour leaders to a new level. On most days, we catered for an additional 150 to 200 tourists who visited Coral Gardens Hotel only for lunch during their island-wide round trip with Walkers Tours. In consultation with the tour leaders, I planned standard, three-course lunch menus that could be prepared and served quickly, after their glass-bottom boat excursions to see beautiful coral gardens, Hikkaduwa was famous for.

I met an innovative and ambitious, young hotelier — Bobby Adams for the first time in 1975, two weeks prior to his departure from Coral Gardens, when I succeeded him. Bobby who was the Assistant Manager of Coral Gardens Hotel was joining Walkers Tours to open The Village, Habarana – the first hotel to be built by Walkers Tours. Just before Bobby opened The Village in 1976 as its Manager, Bobby called me from Habarana, “Chandi, why don’t you join me as the Executive Chef at The Village?” he asked. However, at that point, I did not accept his offer. A few years later, I worked for Bobby twice. When I married in 1980, he was my best-man. When I was 27, I became his deputy at John Keells. Bobby was the first Director – Operations for hotels at their corporate office.

1977 – One Week Tour with Walkers Tours

In the summer of 1977, Walkers Tours decided to organize a one-week-long coach tour around Sri Lanka for representatives from all hotels in Sri Lanka providing rooms to their clients. As the Assistant Manager and Executive Chef, I represented Coral Gardens Hotel in this tour. It turned out to be a fun-filled, thank you tour. It was a great, public relations initiative by Walkers Tours with their hotel industry partners.

Most members of the top team of Walkers Tours joined this trip. They included Sri Lankan travel trade legends such as Norman Impett and Nevil Arnolda. They were both Directors of Walkers Tours. I also got to be better acquainted with prominent, younger members of Walkers Tours family, such as Bobby Jordan and Jansi Ponniah, who joined the trip. They both were very friendly, efficient, dynamic and well-connected with the hotel industry.

The highlight of the tour was spending a couple of days at their then flagship hotel – The Village, Habarana. By then, Walkers Tours had a number of hotel management agreements, was managing Hotel Swanee, and was taking over the management of Hotel Ceysands. They were in the early stages of planning a hotel in Kandy which was called Kandy Walkinn (which years later opened as Hotel Citadel). My friend Bobby Adams was very happy to see me again. Both of us sat at the ‘Don Martin’s bar at The Village and had a long chat over a couple of drinks. Bobby was very convincing. “Chandi, you must join Walkers Tours, now!” he insisted.

1977 – Hotel Ceysands

The day after the one-week coach tour with Walkers Tours, Captain D. A Wickramasinghe (Captain Wicks, who later became my father-in-law), the new General Manager of Hotel Ceysands called and met with me. He explained that Walkers Tours had taken over the Hotel Ceysands management from the owners — Ceylinco Group. After a pause, Captain Wicks said, “Chandana, we are expecting 100% occupancy from the first of November, 1977 for six months. We need a good professional like you to join us at least by the first of October, to organize the kitchen, restaurant and bars within a month.”

Soon after that, I joined Walkers Tours as the Food & Beverage Manager and Executive Chef of Hotel Ceysands. At that time, I met Walkers Tours Managing Director – Sriyantha (Simon) Senaratna, and the Finance Director – Priya Edirisinghe, who handled the hotel expansion projects.

1979 – Swanee

Hotel Swanee wasn’t a well-planned, developed hotel. However, when Walkers Tours took over the hotel in 1975, they wisely invested in major upgrades for the hotel. They hired respected professionals such as Bevis Bawa, to upgrade and maintain the landscaping.

As the first hotel to be managed by Walkers Tours/John Keells, it was also an important learning journey for the group. In 1979 at the age of 25, I was proud to be promoted to be the Manager of Hotel Swanee. John Keells Group Chairman, Mark Bostock was very fond of me and arranged my first overseas training in his country (England) with Trust House Forte.

1980 – An Offer from a new Rival Company

I was surprised when Somaratne Silva invited me to his house in Colombo to discuss the Manger job offer for me to open Sigiriya Village, which was expected to be the main competitor for The Village Habarana. He was such an interesting man.

He talked about his training in the Netherlands, his work experience in hotels there, his recommending Bobby Adams for The Village and his positive observations about my work at Hotel Ceysands and Hotel Swanee. I nearly accepted that job, but eventually decided to continue with John Keells.

1980 – Ambalangoda Rest House

By 1980, Walkers Tours/John Keells was expanding its hospitality business by acquiring some smaller properties with management contracts. The group opened their second hotel in Beruwala — Hotel Bayroo, on a management contract, in the midst of various obstacles created by the village thugs. In addition to managing Hotel Swanee, I was asked to take over the Ambalangoda Rest House, to reorganize and improve its standards and to manage it.

1981 – Hotel Management & Marketing Services Limited

At the beginning of 1981, I was promoted again and was transferred to the John Keells corporate office in Colombo. I was the second in command of Walkers Tours/John Keells’ hotel company — Hotel Management & Marketing Services Limited (HMMS), as the deputy to Bobby Adams.

1981 – Temple Trees

Mainly owing to a personal relationship Bobby Adams had with then Prime Minister, R. Premadasa, the group commenced managing the Prime Minister’s official residence — Temple Trees. I released one of the departmental managers from Hotel Swanee — Fazal Izzadeen to become the Manager of Temple Trees.

1981 – Ceylinco Hotel

In Colombo, we had negotiated to take over the management of Ceylinco Hotel. “Chandi, I would like you to take over the management of Ceylinco Hotel and re-organize it”, Bobby informed me. He knew that I had a personal friendship with the Ceylinco Group Chairman, Lalith Kotalawala, which was useful in taking over Ceylinco Hotel.

1981 – Representing Walkers Tours as the Group Executive Chef in Hong Kong

In the midst of my busy schedule with HMMS, Bobby Adams entrusted me, on short notice, with a special assignment in Hong Kong. He wanted me to quickly plan and organize a large Sri Lankan and Maldivian food festival at the Hotel Furama InterContinental, Hong Kong. It was an important, two-week tourism promotional festival, in partnership with a number of organizations. They were represented by well-known leaders of the tourist industry, such as M. Y. M. Thahir of Walkers Tours, Pani Seneviratne of Ceylon Tourist Board, and Ahamed Didi of Universal Resorts, The Maldives.

1985 – The Village & The Lodge

Soon after my return from England in 1985, upon completing my graduate studies in International Hotel Management, I re-joined John Keells Group. I was appointed as the General Manager of their largest two hotels – The Village and The Lodge. I reported to Bobby Adams, and also worked closely on rates and financial aspects with Vivendra Lintotawela, who later became the Chairman of John Keells Holdings. On a day when all 260 rooms in both hotels were occupied, my management team in Habarana led providing hospitality and meals to 1,000 people — 520 guests, 120 tourist drivers and 360 employees.

In The Village, Somaratna Silva had cleverly created a rustic resort with an open concept with individual rooms appearing like small houses in a remote village. In The Lodge, two young Architects — Pheroze Choksy and Ismeth Rahim — continued the open concept, but with more sophistication. The end result was simply a masterpiece of architecture in two sister hotels, blending beautifully with nature, and the seamless delivery of world class hospitality.

John Keells/Walkers Tours, had created two iconic resorts, which were simply a delight for any hotelier to operate. I was fortunate to get that opportunity.

1985 – Habarana Farm

In addition to managing the two resorts in Habarana, I managed a large farm with the assistance of a qualified farm manager who reported to me. The farm cultivated vegetables and fruits to supply both resorts and used kitchen food waste to feed around 35 pigs raised on the farm.

1986 – Keels Food Product Distribution Operation

One day the Managing Director of Walkers Tours, Ken Balendra (later, the first Sri Lankan to be appointed as the Chairman of John Keells Holdings) called me and asked, “Chandana, don’t you have unused cold room facilities at The Lodge?” When I confirmed that we did, he assigned me some additional duties. “Look Chandana, we are commencing a new company – Keells Food Products, initially with mainly meat products. Our vision is to eventually make it the largest such company in Sri Lanka. We would like you to set up the food distribution network for Keells Food Products in the North Central Province.” I immediately hired a Food Distribution Coordinator, bought a large refrigerated van and commenced food distribution.

1986-1989 and 1990-1993

During my three years as the Director of Food & Beverage of the 500-room five-star Le Galadari Meridien Hotel in Colombo from 1986 to 1989, I realized the influence Walkers Tours had with most of the hotels in Sri Lanka. My colleague, Chandra Mohotti, the Director of Room Division of the hotel treated anyone from Walkers Tours as royalty, as their group business was valuable.

During my three years as the General Manager of Mount Lavinia Hotel from 1990 to 1993 we depended heavily on group bookings from Walkers Tours. I enjoyed working with them very closely, especially during the tour group contract negotiations held in Berlin, Milan and London during major travel trade events (ITB, BIT and WTM). After work we all socialized until the early hours in the morning. Those were memorable days.

I left Sri Lanka permanently in early 1994 to focus on my global career. Therefore, I had no direct connections with Walkers Tours/John Keells for nearly 30 years. However, during those three decades, when I visited Sri Lanka over 35 times as a tourist, as a guest of a few of their hotels, I continued to be impressed with the visionary developments, ambitious takeovers, innovative expansions and creative re-branding of the hotel business of Walkers Tours/John Keells.

Many board members and professional hoteliers have contributed to this remarkable journey, having many unprecedented successes. In spite of various macro level challenges such as the 26-year civil war from 1983 to 2009, Walkers Tours/John Keells hotels managed to survive and progress.

How Did Everything Start in 1973?

At the end of the day, it is still important to understand the humble beginnings of this hotel company and appreciate the pioneers who commenced that amazing journey… Continuing next week, with a question-and-answer format with the visionary leader who steered Walkers Tours to enter the hotel industry 50 years ago.



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Features

Leadership, Ethics & Non-compromise – I

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Navigating the Winds of Change:

(Keynote address delivered at the first Award Ceremony of the ‘The Bandaranaike Academy for Leadership & Public Policy on 15 February 2025 at Mihilama Medura, BMICH, Colombo)

I have been made to understand, today marks the awards ceremony of the first cohort of students at the ‘The Bandaranaike Academy for Leadership & Public Policy.’ So, it is a happy day for all those graduating in a world where immediate work and life circumstances are not generally marked by happiness.

I apologize for starting on a seemingly morose note, but we are in more dire straits – as a nation and as citizens – than we have ever been since Independence. And much of this unhappiness stems directly from decisions taken by people we have considered leaders. In many cases, we have also elected them – repeatedly. But I am not talking only of public leaders who are often visible, but also of people away from the public eye, in leadership positions, such as in public and business organizations, kin networks, schools and formal and informal groups, who also take decisions that affect others – and often in life-changing ways.

The founders of this academy must certainly have had a sense that local and global structures of leadership are in relative disarray when they decided that the vision of the academy is to ‘create the next generation of ethical, effective and socially responsible leaders.’ From my vantage point, I would summarize these expectations in three words: Leadership, Ethics & Non-compromise’. These are the ideas I want to talk about today against the backdrop of our country’s vastly transformed political landscape and societal mood.

Let me lay it out there: leadership and its congruent qualities, such as ethics and non-compromise, do not simply emanate from a course or a syllabus. Certainly, conceptual and theoretical aspects of leadership, what ethics mean, when and when not to compromise in an abstract sense can be ‘taught’ through forms of formal instruction. I see that your postgraduate diploma courses such as ‘Strategic Leadership’ and ‘Politics & Governance’ emphasize some of these aspects. Similarly, the course, ‘Executive Credential on Leadership & Public Policy’ appears to emphasize some core concepts that would have to feature in any discussion on leadership, such as ‘Ethical Leadership and Social Responsibility’, ‘Leadership Strategies for a Changing World’, ‘Visionary Leadership’ and ‘Moral Leadership’ which have all been flagged either as course outcomes or focus areas.

But beyond this kind of abstraction in a classroom, leadership and its affiliated characteristics must necessarily come from life and how we deal with its multiple layers in society. A classroom, or a course, is essentially a controlled environment while society is not. The latter, by virtue of its composition, is messy and unpredictable. Leadership, in such situations, is one thing that theory and bookish knowledge alone cannot inculcate in a person beyond a certain point.

It is this, I want to elaborate in my talk today. It has become extremely clear to me that in our immediate living environment, and particularly in politics, across the board, leadership along with qualities like ethics and non-compromise, is woefully lacking. This absence stems from the relentless abuse of the key attributes of leadership which have been buried in the corrupt political system and compromised societal mores we have inherited.

So, let me take you beyond the classroom today and give you a glimpse of situations I have had to encounter. I suggest, you juxtapose these experiences and perspectives against what you have learned in the academy, your schools, your universities, from your parents and elders and your lives in general, and then proceed to fine-tune these or even unlearn your instructions, if needed. I have always found common ground in what American essayist Ralph Waldo Emerson once noted about leadership. He said, “do not follow where the path may lead. Go instead where there is no path and leave a trail.” What he is essentially talking about is the necessity of a vision to be able to lead.

But, more importantly, we must have the commonsense and the political will to distinguish between vision and hallucination, however popular and rhetorically similar both can be. Adolf Hitler had a hallucination of globally disastrous proportions while Nelson Mandela and Mohandas Gandhi had emancipatory visions whose long-term influence far exceeded the geographic and political boundaries of their countries. All three had a large number of followers, with very different consequences. And all of them were leaders, too.

What I want to say at the outset is that mere popularity of a person at a given moment is not an indication of leadership unless it is enhanced and enriched by ethics and the non-compromise of those standards. That is, leadership with morals as opposed to being devoid of them.

In my last professional incarnation, the core idea was to establish a university where none existed, an entity called South Asian University that belonged to the eight nation states of South Asia. It was intended to be a place where no one nation, political or ideological position would dominate; a university where existing conflicts between nation states would not percolate into the classroom. This was a grand vision spawned by a group of people who could lead when it came to ideas of equality in an unequal world.

Interestingly, in the initial years of its existence, it was possible to adhere to these principles and visions as long as there was leadership at important levels of the administration and academic decision-making where these principles were upheld and put into practice. For instance, Indian and Pakistani Independence Days were celebrated within minutes of each other, albeit amidst some tension, but essentially without violence or confrontation. The university did not get involved in any of these, but provided a safe environment. Today, only 14 years later, one cannot see a single Pakistani student on campus.

The iconic lecture series that I helped initiate, ‘Contributions to Contemporary Knowledge,’ which has now been discontinued, was kicked off by a highly successful and well-attended lecture by Gananath Obeyesekere. The Sri Lankan scholar was not invited because of our common nationality, but solely for his reputation reaching across national boundaries and hence was demanded by my Indian colleagues. My job, as a leader, was to make it happen. That is, all these events in the first 10 years of the university’s life established its identity as a South Asian socio-political as well as cultural-knowledge space and not an Indian socio-cultural enclave, though physically located in New Delhi. This was possible because of leadership and clarity of vision at different levels.

Even when crude nationalistic ventures were initiated at the apex of the administration or among students, some of us had the sense and authority to not let them proceed. Similarly, when events were organized which were considered anti-Indian by some misguided people, we had the moral and ethical wherewithal and strength to continue nevertheless, on the conviction of our ideas and the correctness of our decisions.

One such instance was the celebration of the work of the Pakistani poet Faiz Ahmad Faiz in 2015, when some Indian students complained we were turning the university into a Pakistani enclave. Yet the event was not cancelled, was again well attended and was very positively reported, including even in the Indian mass media. This is also where the notion of non-compromise played a pivotal role. That is, there was never any expectation of compromise in my mind and those others who helped organize it when we knew quite well this kind of rhetoric might emerge.

Continuing further, the point I want to stress is, leadership cannot and should not be merely based on individual popularity or on narrow personal interests. We see both tendencies when it comes to political leadership in Sri Lanka, our immediate geographic neighborhood, and elsewhere in the world. This is how political dynasties have emerged where families seem to believe that to be in leadership positions is a birthright passed down through divine authority. This misplaced thinking is to the detriment of the rest of us as a direct result of dubious forms of leadership that dynastic politics usually generate.

How can we expect a person to lead a nation or even an electorate in any degree of seriousness, when they fabricate their educational qualifications, when their professional backgrounds are works of fiction, when they have never worked a single day in the real world or when their achievements are in the realms of criminality. We have such leaders right here on our own soil whose political survival we have ensured through our vote and our very pronounced lack of reflective criticality. Our collective tolerance of such ‘leadership’ is shameful and says much about our own intelligence, ethics and apathy.

(To be continued)

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Features

USAID and NGOS under siege

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A file photo of the USAID signage being removed in Washington

by Jehan Perera

The virtually overnight  suspension of the U.S. government’s multibillion dollar foreign aid programme channeled through USAID has been headline news in the U.S. and in other parts of the world where this aid has been very important.  In the U.S. itself the suspension of USAID programmes has been accompanied by large scale loss of jobs in the aid sector without due notice.  In areas of the world where U.S. aid was playing an important role, such as in mitigating conditions of famine or war, the impact is life threatening to large numbers of hapless people.  In Sri Lanka, however, the suspension of U.S. aid has made the headlines for an entirely different reason.

U.S. government authorities have been asserting that the reason for the suspension of the foreign aid programme is due to various reasons, including inefficiency and misuse that goes against the present government’s policy and is not in the U.S. national interest.  This has enabled politicians in Sri Lanka who played leading roles in previous governments, but are now under investigation for misdeeds associated with their periods of governance, to divert attention from themselves.  These former leaders of government are alleging that they were forced out of office prematurely due to the machination of NGOs that had been funded by USAID and not because of the misgovernance and corruption they were accused of.

 In the early months of 2022, hundreds of thousands of people poured out onto the streets of Sri Lanka in  all parts of the country demanding the exit of the then government.  The Aragalaya protests became an unstoppable movement due the unprecedented economic hardships that the general population was being subjected to at that time.  The protestors believed that those in the government had stolen the country’s wealth.  The onset of economic bankruptcy meant that the government did not have foreign exchange (dollars) to pay for essential imports, including fuel, food and medicine.  People died of exhaustion after waiting hours and even days in queues for petrol and in hospitals due to lack of medicine.

PROBING NGOS 

There have been demands by some of the former government leaders who are currently under investigation that USAID funding to Sri Lanka should be probed.  The new NPP government has responded to this demand by delegating the task to the government’s National NGO Secretariat.  This is the state institution that is tasked with collecting information from the NGOs registered with it about their quantum and sources of funding and what they do with it for the betterment of the people.  Public Security Minister Ananda Wijepala has said he would deal with allegations over USAID funding in Sri Lanka, and for that he had sought a report from the NGO Secretariat which is operating under his Ministry.

 Most donor agencies operating in Sri Lanka, including USAID, have rigorous processes which they follow in disbursing funds to NGOs.   Usually, the donor agency will issue a call for proposals which specify their areas of interest.  NGOs have to compete to obtain these funds, stating what they will do with it in considerable detail, and the impact it will have.  Once the grant is awarded, the NGOs are required to submit regular reports of work they have done.  The donor agencies generally insist that reputed audit firms, preferably with international reputations, perform regular annual or even six-monthly audits of funds provided.  They may even send independent external monitors to evaluate the impact of the projects they have supported.

 The value of work done by NGOs is that they often take on unpopular and difficult tasks that do not have mass appeal but are essential for a more just and inclusive society.  Mahatma Gandhi who started the Sarvodaya (meaning, the wellbeing of all) Movement in India was inspired by the English philosopher John Ruskin who wrote in 1860 that a good society was one that would care for the very last member in it.   The ideal that many NGOs strive for, whether in child care, sanitation, economic  development or peacebuilding is that everyone is included and no one is excluded from society’s protection, in which the government necessarily plays a lead role.

 SELF-INTEREST

 Ironically, those who now demand that USAID funds and those organisations that obtained such funds be investigated were themselves in government when USAID was providing such funds.  The National NGO Secretariat was in existence doing its work  of monitoring the activities of NGOs then.  Donor agencies, such as USAID, have stringent policies that prevent funds they provide being used for partisan political purposes.  This accounts for the fact that when NGOs invite politicians to attend their events, they make it a point to invite those from both the government and opposition, so that their work is not seen as being narrowly politically partisan.

 The present situation is a very difficult one for NGOs in Sri Lanka and worldwide.  USAID was the biggest donor agency by far, and the sudden suspension of its funds has meant that many NGOs have had to retrench staff, stop much of their work and some have even closed down.  It appears that the international world order is becoming more openly based on self-interest, where national interests take precedence over global interests, and the interests of the wealthy segments of society take precedence over the interests of the people in general.  This is not a healthy situation for human beings or for civilisation as the founders of the world religions knew with their consistent message that the interests of others, of the neighbour, of all living beings be prioritised.

 In 1968, when the liberal ideas of universal rights were more dominant in the international system, Garrett Hardin, an evolutionary biologist, wrote a paper called “The Tragedy of the Commons”.  Hardin used an example of sheep grazing land when describing the adverse effects of overpopulation. He referred to a situation where individuals, acting in their own self-interest, overexploit a shared resource, like a pasture or fishery, leading to its depletion and eventual destruction, even though it is detrimental to everyone in the long run; essentially, the freedom to use a common resource without regulation can lead to its ruin for all users.   The world appears to be heading in that direction.  In these circumstances, the work of  those, who seek the wellbeing of all, needs to be strengthened and not undermined.

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Features

Dealing with sexual-and gender-based violence in universities

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Out of the Shadows:

By Nicola Perera

Despite policy interventions at the University Grants Commission (UGC), university, and faculty levels, sexual- and gender-based violence (SGBV) is so entrenched in the system that victim-survivors seeking justice are more likely to experience concerted pushback than the empathetic solidarity of their peers. Colleagues and friends will often close ranks, rallying to protect the accused under misguided notions of safeguarding the reputation of, not merely the assumed perpetrator, but the institution. While gender and sexual inequalities, inflected by class, ethnicity, religion, region, and other characteristics, shape the identities of the perpetrator and victim and the situation of abuse, the hyper-hierarchised nature of the university space itself enables and conceals such violence. It’s also important to note that women are not the exclusive victims of violence; boys and men are caught in violent dynamics, too.

Similar to intimate partner violence in the private confines of home and family, violence attributed to the sex and gender of abusers and victims in our universities goes heavily underreported. The numerous power imbalances structuring the university – between staff and students; academic staff versus non-academic staff; senior academic professionals as opposed to junior academics; or, senior students in contrast to younger students – also prevent survivors from seeking redress for fear of professional and personal repercussions. Research by the UGC in 2015 in collaboration with the Federation of University Teachers’ Associations (FUTA) and CARE International Sri Lanka, and more recently with UNICEF in 2021, revealed discomfiting truths about the university as places of work and education. In naming oneself as a survivor-victim, even within whatever degree of confidentiality that current grievance mechanisms offer, the individual may also represent (to some members of the university community, if not to the establishment itself) a threat to the system.

Conversely, an accused is liable to not just disciplinary action by their university-employer, but to criminal prosecution by the state. Via the Penal Code, the Prevention of Domestic Violence Act (2005), etc., the law recognises SGBV as an offence that can take place across many contexts in the private and public spheres. (The criminalisation of SGBV is in line with state commitments to ensuring the existence, safety, and dignity of women and girls under a host of international agreements, such as the United Nations Convention on the Elimination of Discrimination Against Women, Vienna Declaration on the Elimination of Violence Against Women, the Sustainable Development Goals, International Labour Organisation conventions regarding non-discrimination in employment, etc.). Specific to the university, the so-called anti-ragging act (the Prohibition of Ragging and Other Forms of Violence in Education Institutes Act of 1998, in addition to UGC circular no. 919 of 2010, etc.) deems SGBV as a punishable offence. The rag is one site where SGBV often finds fluent articulation, but it is hardly the only one: this is not a problem with just our students.

As the apex body governing higher education in the country, the UGC has not remained insensible to the fact that SGBV harms the lives, rights, and work of students, staff, (and other parties) in university spaces. The Centre for Gender Equity/Equality sits at the UGC level, along with gender cells/committees in individual universities. Universities and faculties have elaborated their own policies and bylaws to address sexual- or gender-based harassment and sexual violence. Although variously articulated, these policies touch on issues of consent; discrimination against a person, or creation of a hostile environment, on the basis of their gender or sexuality; the spectrum of actions that may constitute harassment/violence (including through the use of technology); coerced or voluntary sexual favours as a quid-pro-quo for academic or professional benefits; procedures for making and investigating SGBV complaints; protection of witnesses to an investigation; the irrelevance of the complainant’s sexual history to the complaint at hand. And here begins the inevitable tale of distance between policy, practice, and effect.

Different faculties of the same university may or may not include SGBV awareness/ training in the annual orientation for new students. The faculty’s SGBV policy may or may not appear in all three languages and Braille in student handbooks. Staff Development Centres training new recruits in outcome-based education and intended learning outcomes may or may not look at (or even realise) the politics of education, nor include an SGBV component in its Human Resources modules. Universities may or may not dedicate increasingly stretched resources to training workshops on SGBV for staff, or cover everyone from academics, to administrative staff, to the marshals, to maintenance staff, to hostel wardens.

Workshops may in any case only draw a core of participants, mostly young, mostly women. Instead, groups of male academics (aided sometimes by women colleagues) will actively organise against any gender policy which they construe as a personal affront to their professional stature. Instead, the outspoken women academic is painted as a troublemaker. Existing policy fails to address such discourse, and other normalised microaggressions and subtle harassment which create a difficult environment for gender and sexual minorities. In fact, the implementation of gender policy at all may rest on the critical presence of an individual (inevitably a woman) in a position of power. Gender equality in the university at any point appears to rest on the convictions and labour of a handful of (mostly women) staff or officials.

The effect is the tediously heteropatriarchal spaces that staff and students inhabit, spaces which whether we acknowledge them as such or not, are imbued with the potential, the threat of violence for those on the margins. The effect, as Ramya Kumar writing earlier in this column states, is the inability of our LGBTQI students and staff to be their authentic selves, except to a few confidantes. Since the absence/rarity of SGBV complaints is no evidence that the phenomenon does not exist, perhaps a truer indication of how gender-sensitised our institutions and personnel are, comes back again to the reception of such complaints. Thus, a woman accuser is frequently portrayed as the archetypal scorned woman: abuse is rewritten not just as consent, but a premeditated transaction of sexual relations in exchange for better grades, a secured promotion, and so on. A situation of abuse becomes inscribed as one of seduction, where the accuser basically changes their tune and cries harassment or rape when the expected gains fail to materialise. Especially with the global backlash to MeToo, society is preoccupied with the ‘false accusation,’ even though there is plenty of evidence that few incidents of SGBV are reported, and fewer still are successfully prosecuted. These misogynist tropes of women and women’s sexuality matter in relation to SGBV in university, because Faculty Boards, investigative committees, Senates, and Councils will be as equally susceptible to them as any citizen or juror in a court of law. They matter in placing the burden of documenting abuse/harassment as it takes place on the victim-survivor, to accumulate evidence that will pass muster before a ‘neutral,’ ‘objective’ observer.

At the end of the day, when appointments to gender committees may be handpicked to not rock the boat, or any university Council may dismiss a proven case of SGBV on a technicality, the strongest policies, the most robust mechanisms and procedures are rendered ineffective, unless those who hold power in everyday dealings with students and persons in subordinate positions at the university also change.

(Nicola Perera teaches English as a second language at the University of Colombo.)

Kuppi is a politics and pedagogy happening on the margins of the lecture hall that parodies, subverts, and simultaneously reaffirms social hierarchies.

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