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Seeing is believing – the silent scale behind SriLankan’s ground operation

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“Sathkara” is a value-added service offered by SriLankan Airlines Ground Handling to ensure a seamless travel experience at the BIA.

11 departures managed within a single peak hour

By the Numbers: SriLankan Ground Operations at BIA (2025)

  •  5,200 flights handled per month

  •  500,000 baggage pieces processed per month

  •  9.9 million passengers handled in 2025

  •  61,000 aircraft movements recorded for the year

In aviation, opinions travel faster than aircraft. But numbers, when examined closely, have a way of silencing assumptions.

Few Sri Lankans realise the sheer scale at which SriLankan Airlines’ Airport & Ground Services division operates daily at Bandaranaike International Airport (BIA). The operation is not merely busy; it is industrial in magnitude.

Consider this: at BIA alone, the division handles an average of 5,200 flights per month. That translates to well over 170 aircraft movements a day. Each movement is a tightly choreographed sequence involving passenger services, baggage systems, load control, ramp coordination, pushback operations and safety clearances.

Now consider baggage. Around 500,000 pieces are processed every month. Half a million individual items – tagged, sorted, transferred, loaded, unloaded and reconciled – within a system that leaves very little room for error.

In 2025, the division handled 9.9 million passengers. This is particularly striking because BIA’s earlier nominal capacity stood at around six million passengers annually. Without a proportional expansion of physical space, throughput has surged by nearly 65 percent beyond that original benchmark.

Aircraft movements for the year reached approximately 61,000. That figure alone reflects the operational tempo at Sri Lanka’s primary international gateway. Each aircraft arrival and departure represents a web of services – from marshalling and ground power connection to catering coordination, cabin cleaning, fuelling synchronisation and weight-and-balance calculations.

The numbers intensify during peak periods. Within a single hour, the team is capable of managing up to 11 departures. In most traditional airport models, six departures per hour would be considered standard capacity. Exceeding that consistently requires precision timing, disciplined teamwork and technological support.

Deepal Pallegangoda, Head of Airport & Ground Services, sees these figures not as statistics but as proof of resilience.

“People often look at staff numbers and divide them by the fleet of aircraft,” he said during a recent media tour. “But they rarely consider the complexity behind each movement – or the fact that we serve 34 foreign airlines in addition to SriLankan flights.”

That distinction matters. The division is not an inward-looking support unit; it is a commercial ground handling operation servicing international carriers, charter operators and ad hoc flights. In essence, it competes and performs within a global service framework.

Nearly 20 percent of SriLankan passengers now check in through self-service kiosks – a technological shift that has eased congestion and improved passenger flow. The facility has already been extended to foreign carriers such as Singapore Airlines, with more airlines expected to adopt it. This is productivity enhanced not by expanding space, but by re-engineering processes.

Behind these volumes stands a workforce of around 2,500 ground handling employees -part of the airline’s total staff of 6,500. But here again, numbers need context. Productivity gains, training investments and technology integration have allowed the same physical footprint to support nearly 10 million passenger movements annually.

Financially, the division generates approximately USD 5.5 million in revenue, with profits around USD 3.4 million – a reminder that ground handling is not simply a support function but a revenue-earning enterprise contributing foreign exchange to the country.

Safety metrics underpin every statistic. The division is ISAGO-certified under the IATA Safety Audit for Ground Operations, ensuring compliance with international safety and operational standards. Load control and weight-and-balance management critical to flight safety are executed under strict procedural discipline, even during high-frequency peak hours.

The real story, however, lies in the gap between perception and performance.

It is easy to speak in generalities about state enterprises. It is harder to confront the operational mathematics: 5,200 flights a month. 500,000 bags. 9.9 million passengers. 61,000 aircraft movements a year. Eleven departures within a single hour.

These are not abstract figures. They represent travellers arriving home, migrant workers departing for livelihoods abroad, tourists forming first impressions of Sri Lanka, and other airlines trusting in reliability.

In aviation, excellence is measured in minutes and millimetres. When things run smoothly, the effort disappears into routine. When they do not, the spotlight sharpens instantly.

“Sometimes, the most compelling defence is not rhetoric – it is arithmetic,” observed Deepal Pallegangoda, expressing appreciation to the SriLankan Corporate Communications team headed by Deepal Perera for arranging the media tour, enabling reporters to see the ground realities for themselves and separate perception from performance.

By Sanath Nanayakkare



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Low-quality coal shipment affects Lakvijaya coal power plant operations

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Operations at Sri Lanka’s main coal-fired power facility, the Lakvijaya coal power plant, suffered a significant disruption soon after a new shipment of coal was introduced, raising concerns over generation stability and environmental emissions.

Energy analyst Dr. Vidura Ralapanawa said in a social media post that the plant began using coal from “Ship 11” on Wednesday, following confirmation from officials of the Ceylon Electricity Board (CEB).

However, almost immediately after the new batch of coal was fed into the system, the plant’s generation capacity began to decline due to the poor quality of the fuel.

According to Dr. Ralapanawa, the plant’s output dropped by about 82 megawatts overall. Unit 1 recorded a drop of 45 MW, Unit 2 fell by 15 MW, and Unit 3 declined by 22 MW shortly after the coal was introduced.

The situation worsened later in the night when two coal mills in Unit 3 reportedly became clogged around 11 p.m., causing a rapid fall in generation capacity. Unit 3, which normally operates at a higher output level, was said to be running at around 170 MW following the malfunction.

Coal mills are a crucial component in coal-fired power generation. They grind raw coal into a fine powder before it is fed into the boiler for combustion. Each generating unit at the Norochcholai facility is equipped with five coal mills, and any obstruction in these systems can severely affect plant operations.

When mills become clogged, plant operators often have to rely on diesel-fired burner guns to stabilise the flame inside the boiler. While this helps maintain combustion, it significantly increases operating costs because of the high price of diesel.

The heavy use of diesel has another consequence. According to Dr. Ralapanawa’s post, when diesel firing increases, the plant’s Electro-Static Precipitators (ESPs) must be shut down. ESPs are designed to capture and remove particulate matter such as fly ash before emissions are released through the chimney.

With the ESPs switched off, large amounts of fly ash may be released into the atmosphere, potentially affecting surrounding communities.

Dr. Ralapanawa further noted that the coal shipment appears to have low calorific value, low volatile matter, and high ash content, all of which reduce combustion efficiency. In addition, the coal reportedly has a low grindability index, making it harder to pulverise and increasing the likelihood of mill blockages.

He added that while the immediate clogging of the mills may be cleared within a day, the underlying quality issues with the coal could make the problem persistent.

The development comes amid earlier assurances from officials of the Ceylon Electricity Board that the Norochcholai plant could be operated effectively even with lower-quality coal supplies.

The Norochcholai facility, with an installed capacity of 900 MW, is the largest power station in Sri Lanka and a critical component of the national grid. Any disruption to its operations can have wider implications for the country’s electricity supply, potentially forcing the system to rely on more expensive oil-based power generation.

Engineers are currently working to address the clogged mills and stabilise generation, but energy analysts warn that unless the fuel quality improves, similar operational issues could recur.

By Ifham Nizam

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CSE regains some positive terrain but challenges remain

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CSE trading yesterday was positive overall on account of local economic growth prospects but concerns deriving from West Asian tensions lingered.

The market is still recovering from previous days’ uncertainties, market analysts said.

The All Share Price Index went up by 256 points, while the S and P SL20 rose by 63.8 points. Turnover stood at Rs 5.68 billion with nine crossings.

Seven crossings were reported in HNB Finance where 130 million shares crossed to the tune of Rs 1.1 billion; its shares traded at Rs 8.50, LMF four million shares crossed for Rs 348 million; its shares traded at Rs 87, Commercial Bank 661,000 shares crossed for Rs 142 million; its shares traded at Rs 215, Seylan Bank (Non-Voting) 750,000 shares crossed for Rs 49 million; its shares sold at Rs 75.50, ACL Cables 500,000 shares crossed for Rs 49 million; its shares traded at Rs 98, HNB 100,000 shares crossed for Rs 43.2 million; its shares sold at Rs 432 and Access Engineering 500,000 shares crossed for Rs 38.5 million and its shares fetched at Rs 77.

In the retail market companies that mainly contributed to the turnover were; HNB Finance Rs 331 million (34.8 million shares traded), Lanka Credit and Business Finance Rs 184 million (21.6 million shares traded), LOLC Holdings Rs 180 million (320,000 shares traded), Commercial Bank Rs 167 million (774,000 shares traded), Softlogic Capital Rs 138 million (twelve million shares traded), Sampath Bank Rs 124 million (789,000 shares traded) and ACL Cables Rs 123 million (1.26 million shares traded). During the day 330 million share volumes changed hands in 36639 transactions.

It is said that the banking and financial sectors performed well. HNB Finance was active in the financial sector, while Commercial Bank and HNB were active in the banking counters.

Further, National Development Bank has received Colombo Stock Exchange approval in principle to list Rs 16 billion of 11.50, 11.04 and 11.85 percent debentures, it said in a CSE filing.

NDB will issue 120 million Tier 2, listed, rated, unsecured, subordinated, redeemable Basel III compliant GSS+ bonds with a non-viability conversion, at Rs 100 each.

Yesterday the rupee was quoted at Rs 310.70/85 to the US dollar in the spot market, weaker from Rs 310.30/60 the previous day, dealers said, while bond yields were broadly steady.

By Hiran H Senewiratne

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Indian Ocean under fire: Parliament explodes over the sinking of ‘IRIS Dena’

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A new crisis looms with a second Iranian vessel at the doorstep

Sri Lanka’s parliament became a secondary battleground yesterday as the sinking of the Iranian frigate IRIS Dena ignited a fierce debate over national sovereignty, regional maritime priciples, and the government’s perceived ‘strategic paralysis.’

While the Navy’s rescue of 32 sailors was initially painted in shades of heroism, Opposition MPs have now unfurled a narrative of missed warnings and geopolitical betrayal.

In a scathing address, Opposition firebrand Chamara Sampath Dissanayake challenged the circumstances of the vessel’s arrival in Sri Lankan waters. The IRIS Dena had been a guest of the Indian Navy during the MILAN-2026 exercises just days prior. Dissanayake alleged that at the conclusion of the fleet review, the vessel was effectively ‘put out’ of India, leaving the crew with no choice but to steer toward Sri Lanka.

“This was a deliberate attempt by the host to put a guest in harm’s way,” Dissanayake charged, stopping just short of naming India directly while making the implication undeniable. He argued that Sri Lanka had been ‘set up’ to deal with the fallout of a targeted strike that occurred only 11 nautical miles from Galle.

The debate took a darker turn when SJB MP Mujibur Rahman dropped a bombshell regarding the timing of the attack. Rahman alleged that the IRIS Dena had signalled for permission to enter Sri Lankan waters 11 hours before it was struck by U.S. torpedoes.

“Why did the authorities keep silent?” Rahman demanded. He blasted the government for failing to act on humanitarian grounds, suggesting that Colombo’s hesitation provided the necessary window for what U.S. Defense Secretary Pete Hegseth termed a ‘Quiet Death.’ Rahman’s critique painted a picture of a government ensnared in superpower machinations, unable to uphold the principles of the Indian Ocean as a ‘Zone of Peace.’

Responding to the barrage of questions, Cabinet Spokesman Dr. Nalinda Jayatissa confirmed a chilling new development: a second Iranian vessel is currently positioned in the Exclusive Economic Zone (EEZ) off Colombo.

While Jayatissa assured the House that the President and the Security Council are ‘fully aware’ and making ‘necessary interventions’ to protect those on board, the lack of specific details fueled further anxiety. Political analysts suggest that the government’s failure to announce a clear, proactive neutral policy has left it in a state of ‘vacillation,’ unable to decide whether to grant refuge to the second ship or risk another tragedy on its doorstep.

The parliamentary clash was punctuated by the visit of former president Ranil Wickremesinghe to the Iranian Embassy yesterday to offer condolences for the passing of Supreme Leader Ayatollah Ali Khamenei. Wickremesinghe had warned on March 2 – just 48 hours before the sinking – that the current ‘leadership eviction’ methodology in the Middle East could destabilise the Indian Ocean.

As the death toll from the IRIS Dena stands at 87 with 60 still missing, the ‘can of worms’ opened in parliament reveals a nation at a crossroads. The government’s silence during the Dena’s final hours and its current ‘intervention’ with the second vessel will likely define Sri Lanka’s standing in a rapidly fragmenting global order.

As the House adjourned, one question remained hanging in the air: In the face of a superpower conflict, does Sri Lanka have the ‘backbone’ to be truly neutral, or is it merely a spectator to its own maritime destiny?

by Sanath Nanayakkare

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