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POTENZA Partners with HNB to Facilitate Robotic Process Automation for Mainstream Banking

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POTENZA, the Sri Lanka-based global business technology consultancy group, recently announced a landmark partnership with Hatton National Bank (HNB), as its official implementation partner, to facilitate and support the bank on its journey of robotic process automation. As a first step, POTENZA is managing the implementation of HNB’s “SWIFT Messages Extraction and Integration” process, which is a critical process for HNB’s import/export trade transactions.

A pioneer in RPA, POTENZA first introduced the technology to Sri Lanka in 2018. Since then, it has established itself as the premier RPA consultancy in Sri Lanka, with a global footprint, including supporting organizations with the most comprehensive software bot pool in Sri Lanka. Worldwide, POTENZA has automated more than 60 process chains with unattended automation across a variety of industries in 9 countries.

Announcing the partnership, Dhanusha Muthukumarana – MD/CEO at POTENZA (Private) Limited said, “We are very pleased to announce this partnership with one of Sri Lanka’s most respected financial institutions. We look forward to supporting HNB on their RPA journey. As many commercial and industrial processes are repetitive, RPA can then reduce human intervention in these processes while increasing efficiency and reducing both errors and costs. This in turn helps to provide better, more seamless services to customers. Most importantly, it allows for companies to better distribute and utilize their human capital, allocating people to positions that actually need human intervention, which is also often much more fulfilling and engaging for people. Thus, RPA creates a win-win situation for businesses, customers and employees, while also pushing commerce and industry towards industry 4.0, which is the future.”

In terms of quantifiable results, POTENZA’s first implementation of RPA at HNB has resulted in an increase in productivity by approximately 68% whilst also improving accuracy.

Commenting on the benefits of the implementation, Ms. L Chiranthi Cooray – Chief Human Resources Officer/Chief Transformation Officer at HNB said, “RPA implementation enables the automation of repetitive processes which are ubiquitous in banks. The implementation at the Trade department has increased the bandwidth of the staff through efficiency gains, thus enabling them to carry out more value adding activities to serve the Bank’s trade customers”.

POTENZA is a global business solutions and technology consultancy company headquartered in Singapore with offices in Sri Lanka and Australia serving a global clientele. The company is driven by the simple purpose of “Removing Business Constraints from enterprises”. POTENZA provides SAP Consulting Services, along with solutions for productivity-related processes such as process reengineering and improvement, automation, and enterprise content management. The company also provides businesses with insights covering BI, analytics and IoT applications.

With 254 customer centres across the country, HNB is one of Sri Lanka’s largest, most technologically innovative banks, having won local and global recognition for its efforts to drive forward a new paradigm in digital banking. Consolidating its reputation for banking excellence, HNB bagged the Best Retail Bank and Best SME Bank awards in the Banking category at the International Finance Awards 2021. The bank was also ranked among the World Top 1,000 Banks list compiled by the prestigious UK-based Banker Magazine for five consecutive years. HNB was also declared Best Sub-Custodian Bank in Sri Lanka at the Global Finance Awards 2020. HNB has a national rating of AA- (lka) by Fitch Ratings (Lanka) Ltd.

Photo Caption: Second Row (Left-Right): HNB Project Manager – Process Re-Engineering, Munaf Afzal, Associate- Intelligent Automation at POTENZA – Prathiba Fonseka, HNB Head of Business Transformation, Christopher Thuraisingham, Managing Director / Chief Executive Officer at POTENZA- Dhanusha Muthukumarana, HNB Deputy General Manager – Chief Human Resource Officer/Chief Transformation Officer, L Chiranthi Cooray, Deputy General Manager – Wholesale Banking Group, Damith Pallewatte, HNB Head of Trade & Financial Institutions, Rozanne de Almeida, HNB Manager – Business Development-Trade, Shyam De silva, HNB Head of IT PMO, Nadun Gomes.

 Frist row (left-right): HNB Trainee Bank Associate, Yohani Abeygunawardena, Associate- Intelligent Automation at POTENZA- Krusthiga Murali, Business Analyst at POTENZA -Poshene Sivaruban, HNB Project Manager – Business Transformation, Nuwanka Perera.



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Sri Lanka sees silver lining in ties with Russia and Britain amid Middle East shocks

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As geopolitical tensions in the Middle East continue to unsettle global energy and trade flows, Sri Lanka appears to be finding a degree of resilience by deepening economic engagement with partners such as Russia and the United Kingdom.

Recent diplomatic and trade developments suggest Colombo is positioning itself to benefit from both energy cooperation with Moscow and expanded export opportunities in the British market, potentially softening the impact of external shocks on its fragile economy.

During talks in Colombo last week, Foreign Minister Vijitha Herath met visiting Russian Deputy Foreign Minister Andrey Rudenko, with both sides reaffirming their commitment to strengthening bilateral ties.

Rudenko has described the island as a long-standing friend of Russia and pledged support in several key areas, including oil supplies, investment promotion, and tourism cooperation.

The assurance of energy support comes at a time when global oil markets remain volatile due to geopolitical tensions and shifting sanctions regimes. Russia indicated it was prepared to assist Sri Lanka with oil supplies if needed, though Rudenko earlier clarified at a policy discussion that Moscow prefers long-term contractual supply arrangements rather than short-term spot deals arising from temporary market disruptions.

For Sri Lanka, which has faced severe fuel shortages in the recent past, such arrangements could offer greater stability in energy procurement during periods of global uncertainty.

Russia also signalled interest in encouraging its investors to explore opportunities in Sri Lanka and increasing tourist arrivals, while expressing readiness to provide compensation for Sri Lankan war veterans who lost their lives while serving in Russia’s war against Ukraine.

Colombo, in turn, emphasized the historic nature of the relationship. Herath noted that the two countries share nearly seven decades of diplomatic ties, adding that the current moment presents an opportunity to expand cooperation through longer-term trade and economic agreements.

While Russia offers potential relief on the energy front, Sri Lanka is simultaneously gaining a competitive edge in exports through new trade arrangements with Britain.

Under the revised Developing Countries Trading Scheme (DCTS) introduced by the United Kingdom in January 2026, Sri Lanka’s apparel sector – the country’s largest export industry – stands to benefit significantly.

The scheme eases rules of origin requirements, allowing exporters greater flexibility in sourcing raw materials while still maintaining preferential access to the UK market. For Sri Lankan manufacturers, particularly small and medium-sized enterprises, this change addresses a longstanding constraint that had limited their ability to compete with larger regional producers.

Industry participants say the reform could improve pricing competitiveness, shorten production lead times, and allow exporters to respond more effectively to the fast-moving demands of global apparel buyers.

Apparel exporter Joe Jayawardena noted that while the scheme provides duty concessions for developing economies, its most valuable feature is the commercial flexibility it offers producers. With more freedom in sourcing fabrics and inputs, Sri Lankan exporters can negotiate more effectively on price, delivery schedules and product specifications – factors that often determine whether orders are secured in the global fashion supply chain.

For Sri Lanka’s economy, the convergence of these developments could provide a modest but important buffer against global turbulence.

Energy cooperation with Russia may help stabilise supply during volatile periods, while enhanced access to the British market could strengthen export momentum in one of Sri Lanka’s most important trading sectors.

An independent economic analyst told this reporter that the offers coming from both countries would be widely welcomed in Sri Lanka, as they are driven primarily by mutual trade interests rather than by deeper strategic or political considerations.

By Sanath Nanayakkare

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John Keells Foundation marks its 21st anniversary with a redesigned website and new Volunteer App

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Krishan Balendra, Chairperson of the John Keells Group launches the redesigned website

John Keells Foundation (JKF), the Corporate Social Responsibility (CSR) entity of the John Keells Group, announced the unveiling of its redesigned website and plans to launch a new Volunteer App as it marked its 21st anniversary of incorporation on 28th March 2026.

The redesigned website was symbolically launched by Krishan Balendra, Chairperson of the John Keells Group, in the presence of the JKF’s Management Committee comprising the Group Head of CSR, JKF Project Champions, Sector CSR Coordinators, the JKF team and associated Centre functions personnel.

 Speaking at the website launch, Krishan Balendra said, “I am happy to note features in the redesigned website which amplify the voices of beneficiaries and partners and ease overall navigation, strengthening how JKF connects with our multiple stakeholders. Meanwhile, the new Volunteer App has potential to reach our 15,000+ employees through a dynamic and personalised interface and critically enhance Group-wide data collation and reporting on volunteerism. Both these innovations are meaningful ways of marking JKF’s 21st year, demonstrating how JKF continues to evolve strategically.”

Established in 2005 as a pioneer CSR entity in Sri Lanka, JKF has over the past 21 years, evolved as a dominant force in corporate responsibility, demonstrating how corporates can play a pivotal role in social development through a multi-stakeholder approach. JKF’s dedicated website has since its launch in 2016 served as a vital platform to communicate its wide‑ranging initiatives implemented under the John Keells CSR vision of `Empowering the Nation for Tomorrow’.

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IBH Real Estate celebrates six years of growth

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Romesh Abeysekera

IBH Real Estate marks six years in business this year, having grown from a modest venture founded in 2020 by Romesh Abeysekera into a trusted name in Sri Lanka’s property sector.

The company has built a reputation for serving high-net-worth individuals and investors, particularly in the luxury segment, while offering advisory and legal support beyond standard brokerage.

Abeysekera said the firm’s progress has been driven by trust and long-term client relationships. IBH has also attracted growing international interest in Sri Lanka’s real estate market, bridging local expertise with global investor expectations. The company aims to further strengthen its industry position moving forward.

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