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POTENZA Partners with HNB to Facilitate Robotic Process Automation for Mainstream Banking

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POTENZA, the Sri Lanka-based global business technology consultancy group, recently announced a landmark partnership with Hatton National Bank (HNB), as its official implementation partner, to facilitate and support the bank on its journey of robotic process automation. As a first step, POTENZA is managing the implementation of HNB’s “SWIFT Messages Extraction and Integration” process, which is a critical process for HNB’s import/export trade transactions.

A pioneer in RPA, POTENZA first introduced the technology to Sri Lanka in 2018. Since then, it has established itself as the premier RPA consultancy in Sri Lanka, with a global footprint, including supporting organizations with the most comprehensive software bot pool in Sri Lanka. Worldwide, POTENZA has automated more than 60 process chains with unattended automation across a variety of industries in 9 countries.

Announcing the partnership, Dhanusha Muthukumarana – MD/CEO at POTENZA (Private) Limited said, “We are very pleased to announce this partnership with one of Sri Lanka’s most respected financial institutions. We look forward to supporting HNB on their RPA journey. As many commercial and industrial processes are repetitive, RPA can then reduce human intervention in these processes while increasing efficiency and reducing both errors and costs. This in turn helps to provide better, more seamless services to customers. Most importantly, it allows for companies to better distribute and utilize their human capital, allocating people to positions that actually need human intervention, which is also often much more fulfilling and engaging for people. Thus, RPA creates a win-win situation for businesses, customers and employees, while also pushing commerce and industry towards industry 4.0, which is the future.”

In terms of quantifiable results, POTENZA’s first implementation of RPA at HNB has resulted in an increase in productivity by approximately 68% whilst also improving accuracy.

Commenting on the benefits of the implementation, Ms. L Chiranthi Cooray – Chief Human Resources Officer/Chief Transformation Officer at HNB said, “RPA implementation enables the automation of repetitive processes which are ubiquitous in banks. The implementation at the Trade department has increased the bandwidth of the staff through efficiency gains, thus enabling them to carry out more value adding activities to serve the Bank’s trade customers”.

POTENZA is a global business solutions and technology consultancy company headquartered in Singapore with offices in Sri Lanka and Australia serving a global clientele. The company is driven by the simple purpose of “Removing Business Constraints from enterprises”. POTENZA provides SAP Consulting Services, along with solutions for productivity-related processes such as process reengineering and improvement, automation, and enterprise content management. The company also provides businesses with insights covering BI, analytics and IoT applications.

With 254 customer centres across the country, HNB is one of Sri Lanka’s largest, most technologically innovative banks, having won local and global recognition for its efforts to drive forward a new paradigm in digital banking. Consolidating its reputation for banking excellence, HNB bagged the Best Retail Bank and Best SME Bank awards in the Banking category at the International Finance Awards 2021. The bank was also ranked among the World Top 1,000 Banks list compiled by the prestigious UK-based Banker Magazine for five consecutive years. HNB was also declared Best Sub-Custodian Bank in Sri Lanka at the Global Finance Awards 2020. HNB has a national rating of AA- (lka) by Fitch Ratings (Lanka) Ltd.

Photo Caption: Second Row (Left-Right): HNB Project Manager – Process Re-Engineering, Munaf Afzal, Associate- Intelligent Automation at POTENZA – Prathiba Fonseka, HNB Head of Business Transformation, Christopher Thuraisingham, Managing Director / Chief Executive Officer at POTENZA- Dhanusha Muthukumarana, HNB Deputy General Manager – Chief Human Resource Officer/Chief Transformation Officer, L Chiranthi Cooray, Deputy General Manager – Wholesale Banking Group, Damith Pallewatte, HNB Head of Trade & Financial Institutions, Rozanne de Almeida, HNB Manager – Business Development-Trade, Shyam De silva, HNB Head of IT PMO, Nadun Gomes.

 Frist row (left-right): HNB Trainee Bank Associate, Yohani Abeygunawardena, Associate- Intelligent Automation at POTENZA- Krusthiga Murali, Business Analyst at POTENZA -Poshene Sivaruban, HNB Project Manager – Business Transformation, Nuwanka Perera.



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SLT’s dollar reserves rise 30% in Q1, but exact figure kept confidential

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SLT Mobitel senior management gives a press conference on May 19 at SLT Head Office in Colombo

Sri Lanka Telecom PLC said its dollar reserves rose by around 30 percent in the first quarter of 2026, strengthening the group’s foreign currency position at a time when many Sri Lankan companies remain cautious about external payment risks and exchange-rate volatility.

Chairman of the SLT Group, Dr. Mothilal de Silva disclosed the increase during a post-results media briefing on May 19, following the release of the group’s first-quarter financial results, but declined to reveal the exact value of the reserves, describing the information as commercially sensitive.

“We do not disclose the exact figure because it could affect our negotiations with international suppliers and contractors,” he said in response to a question raised by The Island.

The stronger dollar liquidity comes as a strategic advantage for SLT-MOBITEL, whose operations remain heavily dependent on imported telecom infrastructure, including fibre-optic equipment, transmission hardware, mobile network systems and digital technology platforms largely priced in US dollars.

The improved reserve position is likely to provide the telecom group with greater flexibility in funding future network expansion, servicing foreign currency obligations and managing exchange-rate exposure in a sector closely tied to global technology supply chains.

The remarks came as SLT Group reported its strongest-ever quarterly operating profit and net earnings for the first quarter of 2026, supported by rising broadband demand and improved operational performance.

Group revenue rose 10.6 percent year-on-year to Rs. 30.8 billion, while operating profit surged 39.1 percent to Rs. 5.1 billion. Profit after tax increased 53.3 percent to Rs. 3.1 billion.

The company also highlighted continued investment in broadband and next-generation infrastructure, including the wider rollout of 5G services, as Sri Lanka’s telecom sector positions itself for higher data consumption and enterprise digitalisation.

Unlike many earnings announcements that focus primarily on revenue growth and profitability, SLT’s comments on foreign currency reserves may carry broader significance for investors monitoring corporate resilience in Sri Lanka’s still-fragile post-crisis recovery environment.

When The Island asked whether the Group’s profitability was sustainable amid a slow revenue growth environment, the SLT Group said revenue expansion remained challenging, but added that it had a robust strategy in place to sustain growth.

By Sanath Nanayakkare

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Rupee pressure squeezes industries as import costs surge

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Indhra Kaushal Rajapaksa

…exporters gain little as deeper structural weaknesses persist

Sri Lanka’s weakening rupee is placing severe pressure on industries heavily dependent on imported raw materials, fuel, machinery, and spare parts, with small and medium enterprises (SMEs) facing the gravest threat to survival, according to Indhra Kaushal Rajapaksa.

Speaking to The Island Financial Review, Rajapaksa warned that while a depreciating currency may offer exporters temporary exchange gains, the broader economic impact is proving damaging across multiple sectors of the economy.

“Most businesses are struggling because Sri Lanka imports a significant portion of its industrial requirements. As the rupee weakens, costs rise sharply across the board,” he said.

Industries are responding through a combination of price increases, aggressive cost-cutting, delayed investments, and efforts to source cheaper alternatives. However, Rajapaksa stressed that many firms are operating under shrinking profit margins and mounting uncertainty.

“Companies are trying to survive by passing some costs to consumers, reducing operational expenses, and postponing expansion plans. But SMEs are under extreme pressure because they have limited reserves and weaker access to foreign currency,” he noted.

Rajapaksa observed that large corporates are better positioned to withstand currency shocks due to stronger balance sheets, export earnings, and greater financial flexibility. In contrast, smaller enterprises remain highly vulnerable to fluctuations in import costs and financing conditions.

He identified construction, vehicle imports, pharmaceuticals, electronics, logistics, and manufacturing industries reliant on imported inputs among the sectors worst affected by the rupee depreciation.

“These sectors depend heavily on foreign supplies. Every decline in the rupee immediately increases production and operating costs,” he said.

While export-oriented industries may appear to benefit from currency depreciation, Rajapaksa cautioned that the gains are often overstated.

“There is only a short-term conversion advantage when export earnings are brought back into rupees. But many exporters also depend on imported raw materials and machinery, so their own costs increase simultaneously,” he explained.

He added that the burden of currency depreciation ultimately falls on ordinary consumers through rising food prices, higher fuel and transport costs, more expensive imported goods, and accelerating inflationary pressures.

“Consumers are paying the price indirectly every day,” he said.

Rajapaksa acknowledged that some companies are attempting to localise supply chains and increase the use of domestic raw materials. However, he pointed out that Sri Lanka currently lacks the industrial scale and production capacity to fully replace imports competitively.

“There is growing interest in local sourcing, but Sri Lanka cannot produce everything locally at the required scale or cost efficiency,” he said.

The continued volatility of the currency is also affecting investor confidence, with businesses finding it increasingly difficult to plan ahead.

“Investors value stability. Frequent currency fluctuations create uncertainty and discourage both local and foreign investment,” Rajapaksa warned.

He called on the government to focus on stabilising the economy, strengthening foreign reserves, supporting SMEs and export industries, reducing unnecessary imports, encouraging local production, and ensuring consistent economic policies.

“Policy consistency is critical. Businesses need confidence to invest, expand, and create jobs,” he said.

Rajapaksa also cautioned that employment could suffer if economic pressures continue, particularly in import-dependent sectors and smaller businesses struggling to remain operational.

“Some export sectors may create opportunities, but it may not be enough to offset job losses elsewhere,” he observed.

Describing the current crisis as both cyclical and structural, Rajapaksa said Sri Lanka’s economic vulnerabilities extend beyond short-term currency movements.

“There are immediate pressures from both global and domestic financial conditions, but there are also deeper structural issues such as high import dependence, a narrow export base, and low productivity,” he said.

“Unless meaningful structural reforms are implemented, these problems will continue to recur.”

By Ifham Nizam

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SLIM ushers in new era of leadership at Annual General Meeting 2026

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SLIM New President Enoch Perera addressing the gathering

The Sri Lanka Institute of Marketing (SLIM), the country’s national body for marketing, successfully convened its Annual General Meeting (AGM) 2026 on 8th April 2026 at the iconic Galle Face Hotel.

The AGM marked a significant milestone in the Institute’s journey, as a new Council of Management and Executive Committee were formally appointed to steer SLIM into its next phase of growth. Building on the strong foundation laid during a transformative 2025, the AGM reflected both continuity and renewal, with an accomplished group of marketing professionals entrusted with leadership roles for the 2026/27 term. The event brought together SLIM members, industry leaders, and stakeholders, underscoring the Institute’s ongoing commitment to advancing the marketing profession in Sri Lanka.

At the helm of the newly appointed Council of Management is Enoch Perera, who assumes office as President. A seasoned marketing professional with extensive experience in international business, he currently serves as Assistant General Manager Marketing – International Business at PGP Glass Ceylon PLC. Joining him in key leadership roles are Manthika Ranasinghe as Vice President – Education and Research, and Rajiv David as Vice President – Events & Sustainability, both bringing with them strong industry expertise and strategic insight.

The Council is further strengthened by Asanka Perera and Nuwan Thilakawardhana as Joint Honorary Secretaries, Ms. Kaushala Amarasekara as Honorary Treasurer, and Dr. Rasanjalee Abeywickrama as Honorary Assistant Secretary. In addition, SLIM announced its Executive Committee for 2026/27, comprising a dynamic group of professionals representing diverse sectors of the marketing industry. The committee includes Channa Jayasinghe, Vijitha Govinna, Anuk De Silva, Sirimevan Senevirathne, Tharindu Karunarathne, Damith Jayawardana, Charitha Dias, Damith Pathiraja, Ms. Roshani Fernando, and Maduranga Weeratunga.

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