Business
Manel Abeysekara: Sri Lanka’s first female diplomat
By Chenuka Elwitigala
Manel Abeysekera was a trailblazing figure in Sri Lankan history, best known as the country’s first female career diplomat. In a field that was once the exclusive domain of men, she broke the glass ceiling in 1958 and went on to serve in some of the most sensitive and high-profile roles in the Foreign Service.
Early Life and Education
She was born Irangani Manel Kannangara on August 14, 1933, into a family shaped by public service. She was the eldest daughter of Senator E.W. Kannangara, a titan of the pre-independence administration, who served as the Clerk of the State Council and later as a Senator. She received her primary and secondary education at Methodist College, Colombo, one of the island’s premier girls’ schools. She was a brilliant student, securing 2nd place in the entire island at the Senior School Certificate (SSC) examination. She also studied for the London External Exam and got a first division in the Intermediate Arts Exam.
She originally gained admission to the University of Ceylon (Peradeniya) to read History. Encouraged by her family, she applied to the prestigious Somerville College, University of Oxford. She read Modern History at Oxford, graduating in 1957. It was during this time that her difficult surname “Kannangara” led British students to nickname her “Miss Kangaroo,” a moniker that affectionately stuck with her in diplomatic circles.
After joining the service, the government sent her to New Hall (now Murray Edwards College), University of Cambridge, to study modern languages. She specialized in Italian, which led to her first posting in Rome. This unique educational path made her one of the few Sri Lankans to have attended both Oxford and Cambridge universities.
The Pioneer: First Woman
Career Diplomat
Manel Abeysekera’s entry into the Foreign Service was historic. Until the late 1950s, women were effectively debarred from the Ceylon Overseas Service. When Prime Minister S.W.R.D. Bandaranaike opened the service to women, Upon returning to Ceylon, Manel saw a government Gazette notification that changed history. The notice for the Ceylon Overseas Service (Diplomatic Service) invited applications. The government Gazette notification contained a stern warning: “Married women must obtain special permission from the Public Service Commission.” Manel, who was unmarried, spotted that the notice did not explicitly ban unmarried women. She applied on this technicality.
At the time, the Foreign Service was an exclusively male domain. When she showed up for the exam, she was the only woman among hundreds of male applicants. She applied and faced a formidable interview board of three Permanent Secretaries. When asked why a woman should be hired for such a tough job, she famously retorted that women have “more resilience and patience” which were qualities essential for diplomacy. She was the only woman selected in the 1958 batch of eight cadets, making history as the first female career diplomat in the country. Prior to overseas assignment, she rotated through Sri Lankan government departments such as Immigration and Emigration, Commerce, and Tourism to gain practical insight into national functions, supplemented by protocol training on etiquette and foreign affairs conduct
When she arrived in Bangkok in 1970 as the Chargé d’Affaires, the local staff had never seen a female boss. Her driver, confused by the protocol of addressing a woman in a position of male authority, famously greeted her as “Welcome, Madame-Sir.” She loved the title so much that she later used it as the name of her memoirs: “Madame-Sir.” as it perfectly encapsulated her career: she had to command the authority of a “Sir” while navigating the world as a “Madame.”
Key Diplomatic Postings
Her career spanned 35 years, during which she held several critical posts. Her inaugural posting was as Attaché at the Sri Lankan Embassy in Rome, where probationers were required to pass the First Efficiency Bar Examination and achieve proficiency in an assigned language within three years. Abeysekera completed these milestones two years ahead of schedule, securing promotion to Third Secretary, though embassy budget constraints prompted her recall to the Ministry of Foreign Affairs in Colombo She was often the first Asian female diplomat many Italians had ever met. She used this to her advantage, noting that Italian men were “gallant” and eager to help her while enjoying the spicy food she served, which allowed her to build a vast network of contacts that her male colleagues struggled to access.
She then served as Second Secretary and later First Secretary in London. Having been educated at both Oxford and Cambridge, she navigated the British establishment with ease. It was here she solidified her reputation as a “writer,” drafting high-level speeches for visiting Sri Lankan dignitaries that were praised for their perfect Oxford English.
Thailand was the defining country of her career. She served there twice. Manel Abeysekera was appointed Sri Lanka’s first resident Ambassador to Thailand in 1980, serving until 1983 and establishing a permanent diplomatic presence in Bangkok during a period when such postings were typically non-resident. Her tenure there followed an earlier stint as Chargé d’Affaires in the same mission in 1970, where she effectively led operations as the youngest and first female to hold that role in Sri Lankan diplomacy. Her tenure here was legendary for one specific event: the Alitalia Hijacking. On June 29, 1982, a Sri Lankan named Sepala Ekanayake hijacked an Alitalia Boeing 747 with 340 passengers mid-air, demanding to see his Italian wife and son and asking for a ransom. The plane landed in Bangkok and for 38 hours, Manel Abeysekera acted as the primary negotiator. The hijacker refused to speak to the Italians or Thais, trusting only “the Sri Lankan lady.” Manel spent two sleepless nights in the Alitalia office at the airport, speaking to Ekanayake over the radio. She eventually persuaded him to release the hostages in exchange for safe passage to Colombo. She was criticized by some for guaranteeing a criminal’s safety, but she maintained that her priority was saving the 340 lives on board. Her swift handling of the crisis prevented a massacre.
When Queen Elizabeth and Prince Philip came on an official visit, on seeing Manel lined up with all the other Heads of Mission, the Chief Photographer of the royal yacht “Britannia” thought she must be the wife of the Indian Ambassador next to whom she was standing, and checked on her with HM herself, since wives were not supposed to be in the photograph which was disregarded by the Queen. Later, when the Thai PM held a reception for the Queen and once again the Diplomatic Corps was presented to her, the Queen had told Manel that she understood she was the sole female Head of Mission in Bangkok and had inquired whether “the men were treating her well.”. Manel had replied that they were, in fact, spoiling her, to which the Queen had laughingly responded with, “Good! See that they keep it up”.
Her final major posting was as Ambassador to the Federal Republic of Germany (with accreditation to Austria and Switzerland). She was in Germany during the historic period when the Berlin Wall fell (1989) and Germany was reunified. Her diplomatic dispatches during this time provided the Sri Lankan government with a front-row analysis of the collapse of Communism in Europe. Recognizing that a unified Germany would be an economic powerhouse, she aggressively promoted Sri Lankan tea and tourism, laying the groundwork for Germany becoming one of Sri Lanka’s top export markets in the 1990s.
Chief of Protocol (The 1976
NAM Summit)
Her most grueling and significant role was serving as Sri Lanka’s Chief of Protocol from 1974 to 1980. She holds the record for the longest-serving officer in this high-pressure job. She had the good fortune to be picked by Mrs. Bandaranaike to accompany her to Geneva where Mrs. B. was to address the annual ILO Conference, and thence to Mexico where, as the world’s first female Head of Government, she had been invited to grace the UN 1st World Conference on Women.
She was responsible for the protocol arrangements of the 1976 Non-Aligned Movement (NAM) Summit in Colombo. She had to personally manage the arrival, accommodation, and diplomatic sensitivities of 92 Heads of State (including Tito, Indira Gandhi, and Castro). During the summit arrivals, a Head of State landed at Katunayake airport every 7 minutes. Manel had to welcome each one, present them to the Prime Minister, and ensure the correct national anthem and flag were ready without a single error. She had later recalled living on “black coffee and sandwiches” for days, running up and down the gangplank in a saree without a break. When Prime Minister Sirimavo Bandaranaike worried that she might collapse from exhaustion, Manel famously quipped: “Madam, if I collapse on the tarmac, you will need a crane to remove me!”
Libyan leader Muammar Gaddafi was the most difficult guest to handle, and Manel had to manage his unpredictable behavior personally. Gaddafi arrived late, missing the grand opening ceremony. The reception committee, led by Minister Badiudin Mahmud, was sweating on the tarmac waiting for him. Upon landing, Gaddafi refused to inspect the Guard of Honour, a major breach of protocol that could have insulted the Sri Lankan military. She realized that if Gaddafi got into the car too quickly, the Minister wouldn’t have time to officially welcome him. She shouted in Sinhala to the Sri Lankan driver of Gaddafi’s Rolls Royce: “Don’t open the door yet! Drive to the red carpet!”
To be Concluded
Business
SLTDA launches NTSP campaign to elevate national tourism quality and standards
by Claude Gunasekera
The Sri Lanka Tourism Development Authority (SLTDA) officially launched its nationwide capacity-building campaign, “Grow your Tourism Business with National Tourism Skilling Programme (NTSP),” August 31, from the scenic regional hub of Ella. Directed under the leadership of the Tourism Deputy Minister, Prof. Ruwan Ranasinghe, the comprehensive initiative aims to transform micro, small, and medium enterprises (MSMEs) by accelerating their digital readiness and business formalization across the local hospitality ecosystem.
The entire islandwide operation is under the direct coordination of Ms. Tharanga Rupasinghe, the SLTDA Director of Standards and Quality Assurance, ensuring that all rural operators align seamlessly with international hospitality standards. By utilizing the framework of the NTSP, the campaign focuses on delivering essential digital payment tools, modern online marketing insights, and compliance frameworks directly to village-level enterprises, handcraft artisans, and independent tour operators. Speaking at the launch event in Ella, Tourism Deputy Minister Prof. Ruwan Ranasinghe emphasised that sustainable growth in the travel sector relies heavily on empowering smaller stakeholders to become resilient, data-driven participants in the modern market. “True economic resilience in our tourism sector cannot be achieved through large-scale infrastructure alone, but must be built from the ground up by transforming our local communities and regional MSMEs into direct, digitally enabled beneficiaries of global travel traffic,” Prof. Ranasinghe noted. Through this synchronized, localized training approach, the SLTDA intends to systematically protect cultural heritage while elevating the service quality benchmarks of regional travel hotspots nationwide.
Regional hospitality groups, led by the Ella Tourism Association, have strongly welcomed the launch of the SLTDA national skilling campaign, calling it a vital step toward safeguarding the destination’s international reputation. Local operators noted that rapid commercial growth in the Uva Province has highlighted an urgent need for structural standardization, making the arrival of the National Tourism Skilling Programme (NTSP) highly timely. The grassroots response focused heavily on the benefits of formalization and digital integration for the region’s diverse service sector. The Ella Homestay Owners Collective praised the focus on digital payment tools, noting that transition support will help smaller vendors capture direct bookings and reduce their reliance on third-party booking commissions.
The Uva Tuk-Tuk and Adventure Guides Association highlighted that the safety and compliance training will build trust with high-spending international travelers, effectively raising service quality benchmarks across the town. Local association leaders emphasized that having Ms. Tharanga Rupasinghe, SLTDA Director of Standards and Quality Assurance, directly coordinate the field training ensures the program addresses practical, local challenges rather than just theoretical rules. Following the initial rollout, regional committees have pledged to work alongside the SLTDA to ensure that even the smallest village artisans and micro-enterprises achieve official registration, positioning Ella as a model hub for high-quality, community-driven sustainable tourism.
Business
Sri Lanka–Indonesia Business Council holds 3rd Annual General Meeting
The Sri Lanka–Indonesia Business Council of The Ceylon Chamber of Commerce held its 3rd Annual General Meeting recently, bringing together Council members and key stakeholders to review the Council’s activities and priorities for the year ahead. The AGM was graced by Dewi Gustina Tobing, Ambassador of Indonesia to Sri Lanka and Patron of the Council
Delivering her address, Dewi Gustina Tobing, Ambassador of Indonesia to Sri Lanka, provided a comprehensive overview of Indonesia’s political and economic landscape, highlighting the country’s focus on promoting economic independence, strengthening sectoral resilience, improving public welfare, and facilitating both inbound and outbound investment.
Re-elected as President of the Council for 2026/27, Sheamalee Wickramasingha, Chairman / Group Managing Director of Ceylon Biscuits Ltd. acknowledged the instrumental role played by the Ambassador in the re-establishment of the Council and reflected on the Council’s key achievements during the past year. She highlighted the successful Sri Lanka–Indonesia Business Delegation to Indonesia, which provided valuable opportunities for Sri Lankan businesses to engage with Indonesian counterparts and explore avenues for commercial cooperation.
Business
LAUGFS Supermarkets opens 46th outlet in Kotahena
LAUGFS Supermarkets has further strengthened its growing retail presence with the opening of its 46th outlet at No. 78, K.B. Christy Perera Mawatha, Kotahena. The new outlet operates 24 hours a day, offering customers a wide range of products together with bakery and hot food options, providing greater convenience and accessibility to the surrounding community.
The new Kotahena outlet further expands LAUGFS Supermarkets’ growing network and reflects the Group’s continued focus on strengthening its presence in strategic locations across the country. The opening ceremony was attended by the Group Chairman, Group Executive Vice Chairman, Acting Group Managing Director/Group Executive Director and senior management.
Commenting on the opening, the Sector Managing Director/CEO – Retail, Niroshan De Silva, said, “The opening of our 46th outlet reflects the dedication, teamwork and determination of our people, who have worked exceptionally hard to bring this outlet together. The new Kotahena outlet is designed to offer customers greater convenience, with an inbuilt bakery and hot food facility that provides freshly prepared food alongside our wide range of products, all under one roof. Our focus is to ensure that every LAUGFS Supermarket operates to the highest standards and consistently delivers quality, convenience and service excellence to our customers.”
The opening of the Kotahena outlet marks another significant milestone in LAUGFS Supermarkets’ ongoing expansion, bringing its products and services closer to more customers while further enhancing its 24-hour retail offering. With its growing network of outlets and continued focus on customer convenience and service excellence, LAUGFS Supermarkets remains committed to strengthening its presence and creating greater value for customers across Sri Lanka.
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