Connect with us

Business

Great Place to Work ranks Airtel Lanka among Best Workplaces in Asia

Published

on

Pushing through the challenges posed through every evolving variant of the globally disruptive coronavirus since last year, Airtel Lanka marked a key milestone, when the youth preferred telco was recognised among the Best Workplaces in Asia – Small and Medium List 2021, by Great Place to Work.

This is the first time that Airtel Lanka was bestowed with this recognition, and is a testament to the company’s efforts for being one of the only telecommunication service providers to push innovation and early-adaption for a new and resilient workplace culture.

The entire process however, does not overlook the essentials and facilities that employees require. In fact, it increases focus on specific employee-centric areas to enable the workforce to be productive in the time they spend working, driven to achieve, and contented in nearly every aspect of their personal lives.

“In times like this, being connected is a key driver in ensuring the wellbeing of our employees. Increasing our engagement with them through innovative digital mediums really gave us the opportunity to support them in an emotional, physical and financial sense,” noted Bharti Airtel Lanka CEO Ashish Chandra.

According to Airtel Lanka’s Head of Human Resources Kanishka Ranaweera, for most organisations, much like Airtel, there are four key areas they should increase focus on.

Firstly, an increase focus on improving employee wellbeing, not only are they protected from the threat of the pandemic but also supported in their emotional, physical and financial wellbeing.

Secondly, the adaption to ‘Work from Home’. The WFH culture started as a novel alternative to physically going to work, but after a whole year, it’s evolved into a way of life.

Third, encouraging a comfortable and flexible working lifestyle. Employees can put in their own working hours and work when it is most suitable to them. We don’t monitor employees, rather trust them for a timely delivery.

Last, utilising effective tools and platforms for employee skills development. Organisations have witnessed platforms and digital tools rapidly improve and become more adaptable to employees and this was also the case for us.

“Focusing on these four areas is what gave us an edge over the competition. Implementing this train of change before the first lockdown even came into effect last year, helped the adaption process become more quick and efficient. So, our culture has become more collaborative and empathetic, making our workforce more equipped to handle even a higher demand,” commented Kanishka.

On top of the key focus areas, Airtel’s success is attributed to two main factors- the level of trust placed in employees and how they embraced and adapted to the new normal. “Humans thrive on good relationships and trust, and our approach towards our employees reflects the same,” he added.

Equipped with strategic business continuity plans, Airtel Lanka also emphasises on elevating the sense of security and safety among employees. They are provided with everything, from necessary personal protective equipment, to access to quality healthcare for preferential treatments, insurance covers for COVID-related testing and consultancy through oDoc, free-of-charge.

Also, in the unfortunate event that an employee tests positive for the coronavirus, the telco ensures paid leave and family support during that period.

“We also made it a point to enhance our engagement with our employees. Always being connected through new and innovative digital mediums, engaging through virtual games that are fun and helpful in development, and even hosting traditional events and competitions online, from Bakthi Gee and Carols to Art Competitions for the whole family to be a part of,” Kanishka said.

“Even on the corporate level, after realising the importance of increasing and improving communications, the CEO Connect and HR Connect sessions were birthed.”

For the telco, the return of all the investing and care for its employees is a very satisfied customer base. Airtel Lanka’s engagement scores have improved drastically, with attrition at an all-time low. With satisfied employees taking the organisation to new heights in the new normal, the telco commits to continuously innovating and enabling its workforce, proving indeed to be a great place to work for all.



Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

SL’s hard default status impacts CSE negatively

Published

on

By Hiran H. Senewiratne

The CSE slipped in the first hour of trading yesterday after opening over 2.0 per cent up due to SJB lawmaker Dr Harsha de Silva informing that Sri Lanka has now become a hard default country with the failure to pay loans raised from other countries, stock market analysts said.

Sri Lanka’s impending default on US $12.6 billion of overseas bonds is flashing a warning sign to investors in other developing nations. Besides surging inflation is set to take a painful toll. The current petrol crisis has driven the CSE to negative territory, analysts said.

Following the previous day’s momentum, the market opened the day gaining over 2.28 per cent or 192.88 points. Amid those developments, the All- Share Price Index slipped 0.39 per cent or 40.44 points and S and P SL20 went down by 7.76 points. Turnover stood at Rs 3.5 billion without a crossing.

In the retail market top seven companies that mainly contributed to the turnover were; Expolanka Holdings Rs 1.1 billion (8.86 million shares traded), Browns Investments Rs 585 million (66.7 million shares traded), LOLC Finance Rs 527 million (49.5 million shares traded), Softlogic Life Insurance Rs 169 million (2.3 million shares traded), Softlogic Holdings Rs 145 million (16.3 million shares traded), LOLC Holdings Rs 116 million (210,000 shares traded) and Lanka IOC Rs 87.1 million (21 million shares traded). During the day 268 million share volumes changed hands in 33659 transactions.

The country’s manufacturing and services sectors suffered a sharp dip in April as per the Purchasing Managers Index (PMI) compiled by the Central Bank.

The manufacturing PMI decreased by 21.4 points as against March whilst the Services PMI was down by 7.5 points. CBSL said the Manufacturing PMI declined significantly in April 2022, following the seasonal pattern and indicating a contraction in manufacturing activities on a month-on-month basis. This would impact the manufacturing and services sector counters in the stock market, analysts said

Sri Lanka’s commercial banks quoted Rs 364 for the dollar against telegraphic transfers yesterday while the Central Bank set a daily guidance rate for interbank spot trade for Rs 359.65 plus or minus Rs 2.50.

Banks could quote Rs 2.50 plus or minus under the new direction and the rate is set below the market rates. The kerb rate has also eased after spiking last week.

Continue Reading

Business

ComBank’s ‘Anagi’ partners with insurance companies to offer affordable insurance to female customers

Published

on

The Commercial Bank of Ceylon has announced it has partnered with several insurance companies to offer special Life and General insurance products with unmatched low premium rates exclusively for women customers, under the Bank’s ‘Anagi Women’s Banking’ portfolio.

Extending the scope of the Bank’s services to support this segment, the insurance cover comprises of Life insurance, Business insurance, and Home insurance options, the Bank said.

Besides the special premium rates that apply, the insurance can be obtained via an extremely simplified process, and can be extended to the spouses of women customers. The Bank said the scheme is expected to promote financial inclusion, one of the primary objectives of the Anagi Women’s Banking portfolio, through insurance protection.

The policy value of the Life insurance cover provided under this scheme ranges from Rs 1 million to Rs 5 million and covers eventualities of ‘natural and accidental death’ of the life assured during the policy period.

Under this Life insurance facility, a female customer of Commercial Bank between the age of 18 and 45 can sign up for a Rs 1 million policy by just paying an annual premium of Rs 1,100. The spouse can obtain the same policy for Rs 1,500. Women between ages 46 and 65 can opt for the same sum assured with an annual premium of Rs 2,200, if the policy is taken for themselves, or Rs 2,750, if the policy is taken to cover the spouse. The cover can be purchased at multiples of the unit rates of Rs 1,100 or Rs 2,200.

Quoting the 2020 report of the Insurance Regulatory Commission of Sri Lanka (IRCSL), the Bank said these are incredibly affordable life insurance policies for women, considering that the average sum assured in Sri Lanka is only Rs 1.4 million for which long term insurance policyholders pay an average annual premium of Rs 28,655.

Commercial Bank’s female customers who become life insurance policyholders under this scheme are also entitled to value added services such as access to free fitness classes conducted by leading online fitness provider Fitzky, and a 15% discount on consultations at any ‘My Dentist’ clinic, the largest dental clinic chain in Sri Lanka.

In addition to the life cover, business women can also benefit from a Business Insurance under ‘Anagi.’ It offers protection against fire or lightning, explosions, malicious or aircraft damages, a series of natural disasters, burglary, acts of terrorism and commotions among other incidents. The policy covers losses to buildings including permanent fixtures, fittings, machinery, stocks, cash, and personal property of the policyholder and the cost of workmen’s compensation, hospitalisation, loss of rent, removal of debris, architect’s, surveyor’s, and engineer’s fees due to damage or accidents, and damage to service lines, to name a few. It also includes Personal Accident cover for employers and employees in the event of death or permanent disability, as well as legal liability cover.

Continue Reading

Business

LOLC General Insurance named Best General Insurance Company of the Year

Published

on

Ushan Goonawardane, Chief Strategy Manager, LOLC General Insurance accepting the award in Kolkata, India from Sudhin Roy Chowdhury, a Jury Member.

The 3rd Emerging Asia Insurance Awards 2021, recognized LOLC General Insurance PLC as the ‘Best General Insurance Company of the Year’ amongst the top Insurance companies nominated from South-East Asia. The evaluations were done by PricewaterhouseCoopers (PwC), the multinational professional service network and the event was held ceremonially on the 30th of April 2022 in Kolkata, India.

The Indian Chamber of Commerce (ICC) initiated the Emerging Asia Insurance Awards to acknowledge, honour and to recognise the efforts made by the emerging Asian Insurance companies while creating a platform for them to discuss their common challenges and its ramifications effecting the Insurance sector.

PwC performed the groundwork for the awarding body in reviewing and assessing the applicant profiles. The selection of awards comprised of several criteria and PwC has evaluated the audited financial data (for the last three financial years) of the applicants. Performance on Technical Reserve to Net Premium Ratio, Combined Ratio, Top Line Growth, Shareholder Capital, Number of complaints received, Claim Settlement Ratio and Investment on Training were assessed in gauging the winners.

LOLC General Insurance PLC is a subsidiary of LOLC Holdings PLC, which is one of Sri Lanka’s largest and most diversified conglomerates with operations in 20 countries in Asia and Africa. LOLC General Insurance PLC is currently one of the fastest growing Insurance companies in Sri Lanka and owns 45% of Serendib Micro Insurance PLC in Cambodia. The company has evolved into one of the country’s leading insurance providers of today, in a relatively short period of time.

During the last few years the company continuously streamlined their processes and achieved greater coordination between different units of the company to implement a customer centric approach. The organisation is committed to continuously improve its overall processes, efficiency and relationships to serve the customers better.

During 2021, LOLC General Insurance recorded a premium income growth of 19.2% which was the highest growth recorded by a mid/large sized company in the General Insurance industry and reported paid claims to the tune of Rs. 2.5 billion. LOLC General Insurance has always maintained an undisputed and unsurpassed reputation for speedy settlement of claims. The amount of money provided in lieu of claim reimbursements during the last financial year itself, reflects the company’s commitment to timely claim settlements.

Commenting on the remarkable achievement Chief Executive Officer of LOLC General Insurance, Mr. Kithsiri Gunawardena said “It’s indeed an honour to be adjudged by PwC as the Best General Insurance Company of the Year at the Emerging Asia Insurance Awards 2021 organized by the Indian Chamber of Commerce. Winning the award among Pan-Asian giants this year is all the more precious to us due to all the challenges faced globally as well as within our island nation. I wish to take this opportunity to thank our untiring staff who are key in the success of the organisation and of course our invaluable customers who we strive to give the best service at all times. We will continue to provide innovative risk solutions and create value to our customers, employees and stakeholders!”

LOLC General Insurance aims to help the customers understand and to manage the risks they face, be it individual, family or business. The company works hard to offer the customers a range of products and services coupled with expert support. The solutions assure protection against numerous risks and support all classes of products in the General Insurance space. The organization is supported by Swiss Re, one of the largest reinsurers in the world.

Continue Reading

Trending