Business
‘Customs clearance inefficiencies costing SL Rs 200 billion annually’
Sri Lanka’s outdated customs clearance system is costing the nation’s businesses billions in lost revenue and escalating costs, according to Mohamed Niyas, former chairman of the Association of Clearing and Forwarding Agents of Sri Lanka.
Speaking to The Island Financial Review, Niyas warned that the country’s customs risk management model, the ASYCUDA automated platform, is not only outdated but actively sabotaging trade efficiency. “Customs is not just broken—it’s actively working against trade efficiency and national interest, he said.
With Sri Lanka importing nearly 500,000 containers annually and volumes rising by 10% year-on-year, smooth port operations are critical. Yet, instead of containers clearing within hours, importers now face waits of up to seven days, said Niyas. This inefficiency costs the economy an estimated Rs. 200 billion each year. Demurrage fees alone are bleeding out an estimated USD 600 million, with another USD 30 million wasted on container yard charges.
“These costs are not just numbers on a balance sheet—they’re costs that businesses and ultimately consumers, have to bear, Niyas emphasized.
One of the most alarming aspects of the customs gridlock, Niyas explained, is how the risk management system misidentifies even low-risk, compliant importers as threats. In a recent example, only 323 out of 600 containers that were eligible for release were cleared without examination. The resulting bottleneck crippled port operations and created nationwide delays.
Niyas pointed to the case of solar panels imported by state institutions and reputable private firms, which still face physical inspections despite having valid approvals from the Sustainable Energy Authority. “Why are state-approved goods still being physically examined? This isn’t risk management—it’s incompetence and outdated thinking, he told The Island Financial Review.
Beyond algorithmic shortcomings, Niyas highlighted what he described as “Customs Union overreach.” He revealed that the Customs Union recently bypassed normal internal processes and filed a complaint with the Criminal Investigation Division against officers who tried to ease congestion by releasing containers. No contraband or wrongdoing was found in those containers.
“Instead of recognizing that the system is failing, Customs is punishing those who try to fix it, Niyas said. “This creates a climate of fear and a culture of punishing initiative, which only deepens the dysfunction.”
He also raised concerns about the 22 manual Investigation Units still operating within Customs, which collectively target more than 24,000 containers every year. “If Customs genuinely trusts its automated system, why do these parallel investigations still exist? he asked. Niyas suggested that some officers may prefer manual processes because they create opportunities for personal gain through discretionary decision-making.
By Ifham Nizam
Business
Sri Lanka sets bold target to slash cash use, seeks unified Fintech regulator
The inaugural Sri Lanka Fintech Summit 2025 concluded with industry leaders and regulators establishing two critical national priorities: a bold target to reduce physical cash usage and a push for consolidated regulatory oversight.
In a key decision, participants set a clear three-year goal to lower the ratio of cash in circulation to GDP from 4.5% to 3.5%. The strategy will focus on digitizing high-cash sectors like transport, utilities, and SME payments, while expanding digital access through post offices and cooperatives.
For the long-term health of the ecosystem, stakeholders agreed to lobby for the creation of a single, unified regulatory authority dedicated to fintech oversight. This aims to streamline approvals and provide clearer guidance for innovators.
“Our members needed to leave with concrete action points,” said Channa de Silva, Chairman of the Fintech Forum, Sri Lanka. The summit, designed as a series of closed-door roundtables with regulators including the Central Bank, produced actionable frameworks. “It was about defining KPIs, setting targets, and giving the industry a shared direction,” de Silva explained.
The outcomes signal a concerted shift from discussion to execution, aiming to build a more inclusive, efficient, and secure digital financial economy for Sri Lanka.
By Sanath Nanayakkare ✍️
Business
Kukus Group plans 18 outlets across three distinct Sri Lankan hospitality concepts
A new force in Sri Lanka’s food industry, Kukus Group, is gaining momentum with a clear vision to deliver authentic cuisine, high hygiene standards, and affordability. Founded by young entrepreneurs Nadeera Senanayaka, Lakmini Gurusinghe, and Randila Gunasinghe, the group has successfully launched its pilot outlet and is now preparing for a significant nationwide expansion.
The inaugural in Kotte has served as a successful proof of concept. Operating for five months, this modern street-food outlet has garnered a strong customer response, confirming market demand and providing the confidence to fund the group’s ambitious growth strategy.
“The positive reception has been overwhelming and has solidified our plans,” said Lakmini Gurusinghe and Randila Gunasinghe. “Our Kotte outlet is the operational model we will replicate – ensuring consistent quality, disciplined operations, and excellent service across all future locations.”
The group’s expansion strategy is built on three distinct thematic brands:
Kukus Street: Targeting young urban customers, these outlets offer a vibrant, casual dining experience with a menu of Sri Lankan rice and curry, kottu, snacks, and BBQ, with most meals priced under Rs. 1,500. Services include dine-in, takeaway, and delivery.
Kukus Beach: Planned for coastal areas, beginning in the South, this concept will feature an urban-style beach restaurant and pub designed for relaxed social dining.
Kukus Bioscope: Celebrating Sri Lanka’s cinematic heritage, this dedicated restaurant concept will create a nostalgic cultural space inspired by the golden eras of Sinhala cinema, with the first outlet slated for Colombo.
The immediate plan includes transforming the flagship Kotte location into Kukus Pub & Bar, pending regulatory approvals. The long-term vision is to develop 18 outlets nationwide: 10 Kukus Street locations, 5 Kukus Beach venues, and 3 Kukus Bioscope establishments.
“Kukus Group is more than a hospitality brand; it’s a celebration of Sri Lankan flavors and culture,” the founders concluded. “Our mission is to build trusted, recognizable brands that connect deeply with communities and offer lasting cultural value alongside authentic cuisine. We are dynamic and excited to proceed with this strategic expansion,” they said.
By Sanath Nanayakkare
Business
Fcode Labs marks seven years with awards night
Fcode Labs marked its seventh anniversary by hosting its annual Awards Night 2025 at Waters Edge, celebrating team achievements and reinforcing its organizational values.
The event featured keynote addresses from Co-Founders & CEOs Buddhishan Manamperi and Tharindu Malawaraarachchi, who reflected on the company’s annual progress and future strategy. Chief Operating Officer Pamaljith Harshapriya outlined operational priorities for the next phase of growth.
Awards were presented across three key categories. Prabhanu Gunaweera and Dushan Pramod received Customer Excellence awards for partner collaboration. Performance Excellence awards were granted to Munsira Mansoor, Thusara Wanigathunga, Thushan De Silva, Adithya Narasinghe, Avantha Dissanayake, Amanda Janmaweera, Sithika Guruge, and Sandali Gunawardena. The Value-Based Behaviour awards were given to Thilina Hewagama, Udara Sembukuttiarachchi, and Kavindu Dhananjaya for exemplifying company values.
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