Business
BOC ties up with SLT to launch first Dynamic QR
Sri Lanka’s No. 1 bank, BOC recently tied up with the national telecommunication provider, Sri Lanka Telecom, to launch the first ever Dynamic QR for bill payments. Any SLT customer having BOC SmartPay Payment App or any other Lanka QR certified Payment App can make payment by scanning the Dynamic QR printed on SLT monthly bill from August 2020. This feature is also available with e-bills for SLT customers who receive their monthly statements via emails.
First ever static Lanka QR for bill payments and reloads was launched last year by the Bank with Mobitel and it was embraced by customers due to its convenience, simplicity and speed. BOC upgraded SLT static QR to Dynamic QR with the intention of giving a revolutionary payment experience to customers. Now customers can enjoy the freedom of making bill payments at any time from anywhere with a single click using SmartPay App or with at any other Lanka QR certified Payment App.
SmartPay, Bank’s mobile payment app is gaining popularity with over 150,000 wallet active users and over 25,000 Lanka QR enabled island wide merchant network due to simple self registration process and continuous improvements in features and functionalities. (BOC)
The recent pandemic situation has created positive reinforcement of customer perception towards digital banking and driving this momentum through digital innovations would be the “New Normal” in the post COVID 19 situation. BOC continues to work closely with Technology partners and enthusiastic Fintechs to enrich the digital payment ecosystem across the country in line with the initiatives of Central Bank and Government of Sri Lanka. In addition to SmartPay, BOC has an array of digital banking solutions under its wings to facilitate its customers such as SMART Online Banking and Mobile Banking (B App), Smart Passbook (which enables customers to view their bank statements online), SmartGen accounts (a digital account which does not require any paperwork to maintain), Apply online (online personal/housing loan application) and also an internet payment gateway.
Business
Fifty ninth ADB Annual Meet opens in Samarkand amid global uncertainty
The 59th Annual Meeting of the Board of Governors is set to commence this week, bringing together finance ministers, central bank governors, policymakers and development leaders from across Asia and beyond at a time of mounting global economic and geopolitical uncertainty.
Addressing journalists ahead of the opening sessions, Bernard Woods, Principal Director of the Department of Communications, said the meetings were beginning at a pivotal moment for the world, with fuel markets, food security and fertilizer supply chains coming under strain due to tensions in the Middle East.
He noted that amid rising political and economic fragmentation, regional connections and stronger collaboration have become more important than ever. Against that backdrop, the key sessions and high-level discussions in Samarkand will focus on building collective resilience and strengthening cooperation among member countries.
Among the major themes expected to dominate the agenda are cross-border digital connectivity, cyber security, energy integration, capital market development, transport corridors and the responsible adoption of artificial intelligence to improve resilience and productivity in member economies. Woods also said discussions would examine how resources can be distributed more effectively to meet the unique development priorities of each country.
The official programme features a series of strategic seminars and media events over four days. The opening session of the Board of Governors will include addresses by high profile authorities and subject experts.
Other key sessions include discussions on how capital markets can drive development across Asia and the Pacific, scaling up investments for critical minerals and manufacturing value chains, digital highways for inclusive growth, and pan-Asia transport and power connectivity initiatives.
ADB President Kanda is also scheduled to hold a press conference to announce major new initiatives, while several technical briefings will examine global value chains, private sector operations, digital transformation and regional energy cooperation.
With global shocks increasingly spilling across borders, the Samarkand meeting is expected to underline a central message: that regional cooperation, practical partnerships and timely investment remain essential for sustaining growth and stability across Asia and the Pacific.
By Sanath Nanayakkare in Samarkand, Uzbekistan
Business
Nations Trust Bank completes transfer of HSBC Sri Lanka’s Retail Banking Business to its portfolio
Nations Trust Bank PLC (NTB) has announced that the transfer of Hongkong and Shanghai Banking Corporation’s (HSBC) Retail Banking business in Sri Lanka to NTB has officially been completed, with the acquired portfolio transitioning to NTB effective 1st May 2026.
NTB has integrated HSBC Sri Lanka’s retail banking customers into its operations, ensuring continuity of service and relationship management. The transition also includes the onboarding of HSBC Sri Lanka staff as part of the integration process. The transition has been carried out with a focus on operational stability and minimal disruption, with ongoing support in place as customers familiarise themselves with their banking arrangements at NTB.
The migration brings approximately 200,000 retail customer accounts under NTB, encompassing savings and current accounts, fixed deposits, credit and debit cards, retail loans and a high‑net‑worth customer segment that now joins Nations Trust Bank Private Banking. Through this transfer, Nations Trust Bank’s countrywide network expands to 96 branches. The transition adds seven branches to the network, with locations in Bambalapitiya, Flower Road, Union Place, and Pelawatte operating as dedicated Private Banking Centres, while three other branches are located in Nugegoda, Jaffna, and Kandy.
To support customers during the transition period, NTB has ensured that multiple access points and support channels remain available. Customers may continue to bank through the nearest NTB branch, contact NTB’s 24-hour Help Desk via +94 11 441 4151, and access digital banking services through the Nations Direct mobile app. Dedicated transfer‑related information and FAQs are also available at https://migration.nationstrust.com
Additionally, arrangements were made to extend branch support across two weekends as part of the transition programme.
Business
Amana Takaful named Sri Lanka’s Most Awarded Insurance Company
Amana Takaful Insurance has been recognized as Sri Lanka’s Most Awarded Insurance Company for 2026 by LMD Magazine, marking its third consecutive year of achievement. This recognition reflects the company’s consistent focus on delivering value across both its Life and General businesses, supported by customer-centric solutions, operational discipline, and continued innovation.
Over the years, Amana Takaful has strengthened its market position by enhancing service delivery, investing in digital capabilities, and expanding access to insurance solutions for a wider segment of Sri Lankans.
Commenting on the recognition, Siva Karthigun, Chief Executive Officer – General, stated: “This recognition reflects the discipline and focus we maintain across our operations to deliver consistent outcomes for our customers. Our continued investments in process improvements, digital capabilities, and service excellence have enabled us to strengthen our responsiveness and reliability, ensuring we meet the evolving expectations of our customers across all touchpoints.”
Commenting further, Gehan Rajapakse, Chief Executive Officer – Life, stated: “This recognition reflects the consistency of our efforts in delivering meaningful value to our customers, while continuously strengthening our capabilities across both Life and General businesses. As we move forward, our focus remains on enhancing accessibility, leveraging digital innovation, and ensuring our solutions remain relevant to the evolving needs of Sri Lankans, while maintaining the highest standards of service and reliability.”
Notably, a significant portion of these awards were received for digital excellence, underscoring the company’s continued progress in its digital transformation journey. Amana Takaful’s investments in technology-driven solutions, process automation, and enhanced digital customer experiences have played a key role in strengthening accessibility, efficiency, and service delivery across both Life and General businesses.
The recognition further reinforces Amana Takaful’s standing within the industry, highlighting its ability to sustain performance and adapt in a dynamic environment. For Every Sri Lankan, as one.
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