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Union Assurance wins global acclaim as Fastest-Growing and Most Admired Insurance Company in Sri Lanka

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Continuing its accolade-winning streak, Sri Lanka’s Life Insurance trailblazer Union Assurance has won 4 prestigious global awards. Presented by the World Economic Magazine, these awards recognized the Company’s industry-leading achievements in innovation and service excellence. The accolades are awarded annually to the most dynamic and innovative players from a range of industries across the world.

The awards won by Union Assurance were Fastest Growing Life Insurance Company Sri Lanka, Most Admired Insurance Company Sri Lanka, Best Bancassurance Provider Sri Lanka, and Most Innovative Bancassurance Rewards Program Sri Lanka.The Chief Executive Officer of Union Assurance, Jude Gomes, said the awards bore testimony to their customer-centric strategy and visionary outlook. “We have always strived to offer the best, surpassing customer expectations through innovation and digitisation,” he asserted.

While expressing delight in winning the awards, Mr. Gomes thanked the team for their hard work and passion in propelling the Company to such heights, and also the customers for their loyalty and trust in us. He noted that Union Assurance has always led the industry in enhancing the customer experience. “We have a legacy of excellence as a futuristic, digitally-driven Company, and have transformed Life insurance in Sri Lanka with our best-in-class solutions,” he added.

The award for Fastest Growing Life Insurance Company in Sri Lanka reflects the Company’s exceptional financial growth. In 2021, gross written premium exceeded Rs. 15 billion, a notable increase over the previous year’s figure of Rs. 13 billion. Profit before tax rose by 46% from Rs. 1.8 billion to Rs. 2.6 billion, and profit after tax increased from Rs. 921 million to Rs. 2.1 billion – a remarkable growth of 123%.

Bagging the award for Most Admired Insurance Company in Sri Lanka was another triumph. Besides financial growth, Union Assurance has led the field in various aspects. For example, it has earned a reputation for service excellence, driven by a digital experience that takes user-friendliness, convenience and accessibility to new heights. The Company also has an enriching work culture which nurtures and empowers employees. It has been recognized as a Great Place to Work for 9 consecutive years. Its success in producing a record number of qualifiers in the Million Dollar Round Table (MDRT) is also attributable to its emphasis on people development.

Two of the awards won by Union Assurance were in the Bancassurance field – Best Bancassurance Provider and Most Innovative Bancassurance Rewards Program in Sri Lanka. These accolades reaffirmed its position as the leading Bancassurance provider in the country. The Company is continuously expanding its Bancassurance footprint, boosted by innovative digital solutions that drive its exceptional growth. The Company has built strong, unshakeable relationships with all its bank partners. These partnerships have facilitated the delivery of expert consultation, superior solutions, and sound financial advice to customers.

Union Assurance is a part of the John Keells Group. It is among the most awarded Insurance companies in Sri Lanka, completing over three decades of success with a market capitalisation of Rs. 17.9 Bn, a Life Fund of Rs. 49.7 Bn and a investment portfolio of Rs. 58.5 Bn as of March 2022.



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The Ceylon Chamber’s Commercial Document Registration Division expands export support

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The Commercial Documents Registration Division (CDRD) of The Ceylon Chamber of Commerce has expanded its export support services with the introduction of the Free Sale Letter for Pharmaceuticals, providing Sri Lankan pharmaceutical manufacturers and exporters with an additional document certification service to support their export processes and compliance requirements in international markets.

The new service expands CDRD’s portfolio of trade documentation solutions, which includes Certificates of Origin and the certification of key commercial documents required by overseas buyers, customs authorities, and regulatory bodies. These services assist exporters across sectors by helping ensure their documentation meets applicable requirements for international trade.

Established in 1925 as one of the authorised institutions to issue Certificates of Origin in Sri Lanka, CDRD has supported the country’s international trade for nearly a century. Today, the Division provides certification and verification services to exporters, manufacturers, freight forwarders, logistics providers, and other trade stakeholders, supporting businesses in meeting documentation requirements for global markets.

In addition to pharmaceutical certification, CDRD facilitates the certification of Commercial Invoices, Packing Lists, Price Lists, Health Certificates, Phytosanitary Certificates, Certificates of Analysis, Bills of Lading, Survey Reports, Beneficiary Certificates, and other export-related documents. The Division also issues Free Sale Letters and Surveyor Appointment Letters, while supporting exporters through the Ministry of Foreign Affairs’ Electronic Document Attestation System (e-DAS), enabling secure and efficient document authentication.

Through established processes, digital solutions, and its e-service platform, CDRD continues to enhance the efficiency and accessibility of trade documentation services. Available 24/7 and 365 days of the year, the platform enables exporters to submit and manage documentation requirements conveniently while ensuring that certified documents meet internationally accepted requirements. By providing reliable documentation support and adapting its services to changing trade needs, the Division assists Sri Lankan businesses in managing export requirements and accessing international markets.

For more information on obtaining commercial document registration services, contact Achala via achala@chamber.lk / 0115588886

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Siyapatha Finance unveils newest branch in Bandarawela

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Siyapatha Finance PLC recently expanded its island-wide footprint with the successful inauguration of its 64th branch in Bandarawela. Strategically located in scenic hill town in the Badulla District, the latest branch offers convenient and wider access to tailored, customer-centric financial solutions.

The branch was ceremoniously declared open by Siyapatha Finance PLC Chief Executive Officer (CEO) Mathisha Hewavitharana, joined by Chief Operating Officer (COO)Rajeev De Silva, Ms.D.M. Dewmi Tharindi, a student of Bandarawela Dharmapala Vidyalaya who won the Under-18 Girls’ 3,000m event at the Junior National Athletics Championship, the Senior Management and staff members as well as Traffic OIC Kandasami, Trade Association Secretary Sunanda Rathnayaka, representatives of the government and private banks and insurance companies and well-wishers.

Sharing his thoughts, Siyapatha Finance PLC CEO Mathisha Hewavitharana remarked: “We are deeply honoured to be of service to the people of Bandarawela. Opening this branch is a pivotal step in our 2026 expansion strategy and a reflection of our commitment to strengthen our presence in Sri Lanka. It is a region that showcases potential for greater economic development primarily through the country’s traditional agricultural practices. We look forward to reaching as many different communities as possible in the coming years.”

The Bandarawela branch offers a comprehensive product portfolio including leasing, fixed deposits, gold financing, business loans, personal loans, fast draft, and factoring to Smart Pay, the Company’s bill payment facility. With a thorough understanding about the current socio-economic dynamics of the region, the well-trained team at the newest branch is dedicated to providing flexible financial solutions to aspiring individuals as well as small and medium-scale enterprises (SMEs).

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Dialog recognised as Sri Lanka’s Most Loved Service and Telecommunications Brand for third consecutive year

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Dialog Axiata PLC, Sri Lanka’s #1 connectivity provider, has once again been recognised as Sri Lanka’s Most Loved Brand in the Service and Telecommunications sectors, while also ranking among the top Corporate Brands in the LMD Brands Annual. Marking its third consecutive year at the top of both categories, the recognition reflects the company’s commitment to enriching Sri Lankan lives and enterprises through technology, while creating value for customers, communities and the nation.

The accolades were awarded through the LMD Brands Annual survey, conducted independently by PepperCube Consultants on behalf of Media Services. Based on responses from 400 readers across Sri Lanka, representing a broad demographic and geographic mix, the survey identified the brands that resonated most strongly with consumers in terms of trust, loyalty and brand affinity.

Lasantha Theverapperuma, Group Chief Marketing Officer of Dialog Axiata PLC said, “Being recognised as Sri Lanka’s Most Loved Brand across both the Service and Telecommunications sectors is a meaningful endorsement of the trust and confidence that Sri Lankans continue to place in Dialog. This recognition reflects our commitment to understanding and serving the evolving needs of our customers while expanding access to digital connectivity, services and opportunities. As we continue to innovate and grow, we remain focused on creating value for communities and supporting Sri Lanka’s digital and socioeconomic progress.”

The recognition also reflects Dialog’s continued focus on innovation, customer-centricity and investments that support Sri Lanka’s digital future, including expanded 5G connectivity, AI-powered digital experiences and broader access to digital services.

Beyond connectivity, Dialog continues to support communities, livelihoods and the environment through initiatives such as Govi Mithuru, which provides AI-driven agricultural advisory services to over one million farmers, and Shishyadhara, which has enabled subsidy distribution to more than 450,000 underprivileged students. The company also continues to advance its Net Zero 2050 ambition through energy optimisation, renewable energy adoption and the expansion of solar-powered network infrastructure.

Further underscoring the brand’s standing among Sri Lankan consumers, Dialog was also recognised as the ‘Service Brand of the Year’ for the fifth time and the ‘Telecommunication Brand of the Year’ for the 15th consecutive year at the SLIM-KANTAR People’s Awards 2026.

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