Business
Singapore Airlines awarded highest Diamond rating in global airline health and safety audit

Singapore Airlines (SIA) has been awarded the Diamond rating – the highest level attainable – in the APEX Health Safety powered by SimpliFlying audit of global airlines.
Aitken Spence is the General Sales Agency (GSA) for Singapore Airlines in Sri Lanka and is the longest standing GSA representation in the Singapore Airlines network worldwide. At present Singapore Airlines operates three flights a week to Singapore with flights on every Monday, Wednesday and Saturday.
The audit, which was jointly conducted by industry body Airline Passenger Experience Association (APEX) and aviation strategy firm SimpliFlying, involved a quantitative 58-point checklist covering 10 categories. These included testing, tracing, on-the-ground procedures, in-flight measures and partnerships to further enhance safety integrity.
The diamond rating is the highest achievable level for the audit, marking at least 200 points above the minimum gold standard determined by APEX and SimpliFlying for passenger safety and well-being. Standards are based on independently verified, validated, and certified airline passenger health safety measures.
Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines, said: “Early in the Covid-19 pandemic, we undertook a comprehensive review of our health and safety measures together with our partners and regulators, in consultation with medical experts, and by taking on board customer feedback.
“Our teams deep-dived into many check points along the end-to-end customer journey. We reinforced existing procedures where necessary, enhanced some of them, introduced new measures to supplement them, and used digital technologies to complement them and support a more seamless travel experience.
“Receiving the Diamond status in this audit is a recognition of this unwavering commitment to safeguarding the well-being of our customers and staff in all areas of our operations. Singapore Airlines is renowned for our industry-leading product and service, and we will continue to ensure that world-class health and safety standards remain an integral part of our brand promise.”
Dr. Joe Leader, CEO of APEX, said: “Singapore Airlines’ commitment to customer well-being shines via a contactless journey management bolstered by best-in-class onboard hygiene. As a Diamond health safety certified airline, Singapore Airlines has gone a step beyond investing in their passengers’ wellness by implementing the latest advances in testing and health passport technology.”
Shashank Nigam, CEO of SimpliFlying, said: “Singapore Airlines has raised the bar for health safety standards in the industry with initiatives such as near-touch check-in kiosks, mobile notifications for baggage delays and digitisation of in-flight menus and magazines. Taking hospital-grade measures in ensuring health safety will help bolster trust among travellers.”
Health and safety when travelling with Singapore Airlines
SIA has introduced comprehensive health and safety measures to ensure the well-being of our customers and staff members. Pre-departure measures include basic passenger health assessments, as well as contactless services such as mobile check-in and digital in-flight menus.
SIA regularly applies anti-microbial coating on high-touch surfaces including areas in the lounges, as well as various sections of the aircraft cabin including the lavatories. On selected aircraft, electrostatic spraying machines containing a disinfecting agent are used to sanitise the cabin.
During the flight, SIA requires all customers and staff members to wear masks unless they are eating or drinking. Cabin crew are also required to wear goggles, as well as gloves when necessary, while interacting with our customers. They are also required to be in protective gowns on flights from certain sectors.
While all physical newspapers and magazines have been removed, SIA offers customers a free e-Library via their personal tablets and mobile devices that provides access to more than 1,000 global publications. Meal services have been simplified to reduce contact, but SIA has managed to reintroduce favourites such as its satay and garlic bread for premium classes within one tray.
All SIA aircraft are equipped with High Efficiency Particulate Air (HEPA) filters, which remove more than 99.9% of particles including airborne viruses and bacteria in the cabin. The cabin air is refreshed every two to three minutes throughout the flight. Post-flight, headsets, headrest covers, pillow covers, bedsheets and blankets are replaced. Linens are washed at high temperatures to disinfect them after every use.
The Singapore Airlines precautionary measures e-brochure can be found at this link: https://www.singaporeair.com/saar5/pdf/travel-info/covid19/Singapore-Airlines-Precautionary-Measures-e-Brochure-7June20.pdf, and more information on SIA’s health and safety measures can be found at this link: https://www.singaporeair.com/en_UK/sg/travel-info/covid19-measures/
In December, SIA also launched trials on a digital health verification process, the first in the world to be based on the International Air Transport Association’s Travel Pass framework. This allows customers to securely store and present information related to Covid-19 tests, as well as their vaccination status in the future. This helps to support the industry’s safe and calibrated recovery from the Covid-19 pandemic.
Business
IMF staff team concludes visit to Sri Lanka

An International Monetary Fund (IMF) team led by Evan Papageorgiou visited Colombo from April 3 to 11, 2025. After constructive discussions in Colombo, Mr. Papageorgiou issued the following statement:
“Sri Lanka’s ambitious reform agenda supported by the IMF Extended Fund Facility (EFF) continues to deliver commendable outcomes. The post-crisis growth rebound of 5 percent in 2024 is impressive. Inflation declined considerably in recent quarters and has fallen to ‑2.6 percent at end-March 2025. Gross official reserves increased to US$6.5 billion at end-March 2025 with sizeable foreign exchange purchases by the central bank. Substantial fiscal reforms have strengthened public finances.
“The recent external shock and evolving developments are creating uncertainty for the Sri Lankan economy, which is still recovering from its own economic crisis. More time is needed to assess the impact of the global shock and how its implications for Sri Lanka can be addressed within the contours of its IMF-supported program.
“The government’s sustained commitment to program objectives is ensuring policy continuity and program implementation remains strong. Going forward, sustaining the reform momentum is critical to safeguard the hard-won gains of the program and put the economy on a path toward lasting macroeconomic stability and higher inclusive growth.
“Against increased global uncertainty, sustained revenue mobilization efforts and prudent budget execution in line with Budget 2025 are critical to preserve the limited fiscal space. Boosting tax compliance, including by reinstating an efficient and timely VAT refund mechanism, will help contribute to revenue gains without resorting to additional tax policy measures. Avoiding new tax exemptions will help reduce fiscal revenue leakages, corruption risks and build much needed fiscal buffers, including for social spending to support Sri Lanka’s most vulnerable. Restoring cost recovery in electricity pricing will help minimize fiscal risks arising from the electricity state-owned enterprise.
“The government has an important responsibility to protect the poor and vulnerable at this uncertain time. It is important to redouble efforts to improve targeting, adequacy, and coverage of social safety nets. Fiscal support needs to be well-targeted, time-bound, and within the existing budget envelope.
“While inflation remains low, continued monitoring is warranted to ensure sustained price stability and support macroeconomic stability. Against ongoing global uncertainty, it remains important to continue rebuilding external buffers through reserves accumulation.
“Discussions are ongoing, and the authorities are encouraged to continue to make progress on restoring cost-recovery electricity pricing, strengthening the tax exemptions framework, and other important structural reforms.
“The IMF team held meetings with His Excellency President and Finance Minister Anura Kumara Dissanayake, Honorable Prime Minister Dr. Harini Amarasuriya ; Honorable Labor Minister and Deputy Minister of Economic Development Prof. Anil Jayantha Fernando, Honorable Deputy Minister of Finance and Planning Dr. Harshana Suriyapperuma, Central Bank of Sri Lanka Governor Dr. P. Nandalal Weerasinghe, Secretary to the Treasury Mr. K M Mahinda Siriwardana, Senior Economic Advisor to the President Duminda Hulangamuwa, and other senior government and CBSL officials. The team also met with parliamentarians, representatives from the private sector, civil society organizations, and development partners.
“We would like to thank the authorities for the excellent collaboration during the mission. Discussions are continuing with the goal of reaching staff-level agreement in the near term to pave the way for the timely completion of the fourth review. We reaffirm our commitment to support Sri Lanka at this uncertain time.”
Business
ComBank unveils new Corporate Branch at Head Office

The Commercial Bank of Ceylon has transformed its iconic ‘Foreign Branch’ into the ‘Corporate Branch,’ reaffirming its commitment to delivering dedicated, comprehensive financial solutions to corporate and trade customers.
The Bank said this transformation represents a new milestone in its illustrious journey, and resonates with the rich commercial heritage of Colombo, a city that has long served as a vital trading hub in the region.
Strategically located at the Bank’s Head Office at Commercial House, 21, Sir Razeek Fareed Mawatha (Bristol Street), Colombo 1, this rebranded Corporate Branch stands as a first of its kind in Sri Lanka —a premier financial hub tailored exclusively to the needs of corporate customers, the Bank said. The transformation aligns with the Bank’s vision of providing unparalleled service excellence, bespoke financial solutions, and fostering long-term business partnerships.
Commenting on this strategic initiative, Commercial Bank’s Managing Director/CEO Sanath Manatunge stated: “It is our aspiration that just as the historic Delft Gateway, at which our Head Office is located, once opened the path to the Dutch Fort, our Corporate Branch will chart a new era of enduring and prosperous business collaborations, that will extend beyond Sri Lanka’s shores.”
Business
Fits Retail and Abans PLC Unveil Exclusive DeLonghi Premium Coffee Experience

Fits Retail has partnered with retail giant Abans PLC to showcase the iconic DeLonghi coffee machines at two of Colombo’s most prestigious locations: Abans Elite Colombo 3 and Abans Havelock City Mall showrooms.
At these dedicated demonstration zones, visitors can discover the unparalleled precision engineering and user-friendly technology that have made DeLonghi machines the preferred choice for discerning coffee lovers in more than 46 countries worldwide. Renowned for consistently delivering café-quality espresso, cappuccino, and even specialty cold brews, DeLonghi machines exemplify Italian innovation at its finest.
Yasas Kodituwakku, CEO of Fits Retail, expressed excitement about the collaboration: “This partnership represents our unwavering commitment to bringing global coffee excellence to Sri Lankan connoisseurs. With Abans PLC, we’re creating more than just demonstration spaces; we’re curating premium destinations for an authentic coffee experience.”
“As pioneers of premium lifestyle experiences in Sri Lanka, our collaboration with Fits Retail aligns seamlessly with our vision of elevating everyday moments into exceptional experiences,” said Tanaz Pestonjee, Director Business Development at Abans PLC.
-
News4 days ago
Suspect injured in police shooting hospitalised
-
Features5 days ago
Robbers and Wreckers
-
Business4 days ago
Sanjiv Hulugalle appointed CEO and General Manager of Cinnamon Life at City of Dreams Sri Lanka
-
Business5 days ago
Bhathiya Bulumulla – The Man I Knew
-
Business6 days ago
National Anti-Corruption Action Plan launched with focus on economic recovery
-
Features3 days ago
Liberation Day tariffs chaos could cause permanent damage to US economy, amid global tensions
-
Features3 days ago
Minds and Memories picturing 65 years of Sri Lankan Politics and Society
-
Business3 days ago
Members’ Night of the Sri Lanka – Russia Business Council of The Ceylon Chamber of Commerce