Business
Sampath Bank sweeps victory at Technnovation Awards
Sampath Bank was judged ‘Most Innovative Bank’ at the LankaPay Technnovation Awards 2022, a gala event held recently at the Shangri-La Hotel, Colombo. Winners were picked by a distinguished panel of judges with long experience in banking and financial services.
The awards were based on customer-centric criteria–on how quickly and completely the bank’s customers embraced new transactional technology. In effect, the bank’s own customers won the award for Sampath Bank.
The bank can also thank its customers for a Silver Award, the ‘Overall Award for Excellence in Inter-bank Digital Payments (Banking Institutions),’ plus two more coveted Gold Awards for ‘Bank of the Year for Excellence in Customer Convenience (Category A),’ and for ‘Best Acquirer on LankaPay Online Payment Platform’. Sampath Bank also won the Merit award for ‘Bank of the Year for Financial Inclusivity (Category A).’
“This validates our customer-centric approach. The fact that Sampath has won Gold in the ‘Bank of the Year for Excellence in Customer Convenience – Category A’, proves that Sampath Bank is not only identifying and introducing the right innovative technology for customer convenience; but the larger point is that our customers are actually embracing these new ways of transacting banking business, like Touchless Cash Withdrawals. The judges took note of the very high rates of customer engagement with these innovations,” said Tharaka Ranwala – Senior Deputy General Manager – Group Marketing, Deposit Mobilization and Digitalization, Sampath Bank PLC. “We focused on convenience and ease of use, putting a wide array of transactional options at our customers’ fingertips. And we are extremely glad to see them using technology very freely.”
“The user experience is the critical factor. Introducing new technology is an interactive process. You need to see how customers interact with it and then tweak it over time to smooth out the rough edges, so to speak,” said Ajith Salgado – Group Chief Information Officer, Sampath Bank PLC. “Over the last three decades, Sampath Bank has placed its prime focus on enhancing customer experience through IT solutions and has been the trend-setter for IT innovations in the Sri Lankan banking industry. Winning multiple awards at the LankaPay Technnovation Awards 2022 is a great inspiration for the bank to continue the efforts of developing unique and creative solutions in a competitive environment where IT and banking is becoming inseparable.”
The LankaPay Technnovation Awards were inaugurated four years ago to recognize and celebrate those members of the financial sector who have done the most to promote the national transition to digital payments. Aiming to drive financial inclusivity in the country–a key objective of the Central Bank of Sri Lanka–the Technnovation Awards are meant to encourage widespread adoption of the national payment network. The awards criteria for 2022 included interbank transactions during the period from April 1, 2020 to March 31, 2021, and encompassed twelve award categories.
This year’s theme was, appropriately enough, ‘Honouring the Digital Superheroes,’ to recognize the contributions made by banks, non-banking financial institution (NBFIs), and FinTech companies toward delivering payment technology innovations despite the constraints of a global pandemic.
Despite the contemporary obstacles faced by the banking sector in Sri Lanka, Sampath Bank has successfully maintained all its capital ratios well above regulatory requirements throughout 2021. With a total asset value of Rs. 1.2 trillion, this reflects strongly as an indication of the Bank’s stability. Meanwhile, its deposit book stood at Rs 978 Bn at the end of 2021, and continues to enjoy a year on year growth rate of 10.3%. All the while, Sampath Bank has implemented all government-led moratorium schemes for eligible customer segments affected by the pandemic. The Bank’s digitalisation strategy has also continued to prove its worth during these trying times by securing a more accessible and safer banking experience for customers.
Sampath Bank is a 100% locally-owned bank that has deeply rooted itself in the hearts of the people of Sri Lanka. Established in 1987, the bank has become a state-of-the-art financial institution with numerous innovations to its credit. It continues to be a market leader today thanks to its customer-focused approach to banking. Sampath Bank has introduced many firsts to the Sri Lankan banking sector. These include the introduction of automated teller machines (ATMs) to Sr Lanka, extended banking hours for the convenience of customers, slip-less banking and touchless ATM withdrawals. The bank continues to steadily transform itself into a technology-driven financial services provider whilst keeping true to its traditions, values and ideals.
Business
Shippers step back as Colombo Tea Auction sees sluggish demand
The weekly Colombo Tea Auction concluded with offerings increasing to 6.5 million kilogrammes, a marginal rise from the previous week’s 6.4 million kilogrammes. However, the market witnessed a significant pullback from key international buyers, leading to a subdued trading atmosphere and declining prices across several categories.
Industry sources reported a noticeable lack of interest from shippers to the traditional markets of the United Kingdom and the European continent. While shippers to the Commonwealth of Independent States (CIS) and the Middle East maintained a presence, their participation was described as selective and at lower price levels. Buyers from Japan and China also operated at reduced levels, with South African shippers showing minimal engagement.
This cautious stance from the shipping community cast a shadow over the Ex-Estate sector, which offered 1.0 million kilogrammes. The overall quality of teas in this category was described as relatively uninteresting, leading to a weakening of prices. In the Western High Grown category, prices for the best available BOP/BOPF grades declined by Rs. 20 to 40 per kilogramme, while the plainer varieties saw a drop of about Rs. 20 per kilogramme. A fair quantity of these teas remained unsold due to a lack of suitable bids.
Nuwara Eliya teas attracted little to no interest, with the majority of offerings remaining unsold. Uda Pussellawa BOPs weakened further by up to Rs. 50 per kilogramme, while the corresponding BOPFs struggled to maintain their previous price levels. In the Uva region, BOPs saw prices fall by Rs. 50 per kilogramme, though the BOPF varieties were relatively more stable. The High and Medium Grown CTC teas continued to be a weak feature, with many lots unsold and those that were sold recording a price drop of Rs. 20 to 40 per kilogramme. Off-grades and dust grades also experienced a sluggish market, with fair volumes remaining unsold.
In contrast to the gloom in the High Growns, the Low Grown sector, which totalled approximately 2.7 million kilogrammes, met with more encouraging demand. The Leafy and Semi-Leafy categories saw fair demand, while the Tippy and Premium categories were met with good interest. While some well-made varieties in the Leafy catalogues remained firm, many other grades experienced easier prices. However, the Tippy catalogue saw high-priced FBOPs holding firm and the FF1s generally becoming dearer. The Premium catalogue, featuring tippy teas, also met with good demand and saw prices appreciate overall.
Based on Forbes & Walker Tea Brokers comments
By Sanath Nanayakkare
Business
ADB formalises first-ever partnership with ICRC, signaling shift in development approach
The Asian Development Bank (ADB) has formally entered into its first partnership with the International Committee of the Red Cross (ICRC), marking a significant step towards integrating humanitarian action with long-term development efforts in fragile and conflict-affected regions across Asia and the Pacific.
A Letter of Intent establishing the collaboration was signed on June 10 by ADB Vice-President for Sectors and Themes Fatima Yasmin and ICRC Director-General Pierre Krähenbühl. The agreement provides a framework for coordinating programmes, exchanging knowledge on emerging humanitarian challenges, promoting innovation and sharing best practices through joint events and publications.
The partnership brings together ADB’s development expertise and financing capabilities with the ICRC’s operational experience and access to communities affected by conflict and violence.
Highlighting the significance of the initiative, ADB President Masato Kanda wrote on X on June 17 that the partnership would help strengthen resilience in fragile and conflict-affected areas.
“By bringing together ADB’s longer-term development perspective with ICRC’s humanitarian field presence and operational experience, we can better support people affected by conflict and violence,” Kanda said.
Speaking at the signing ceremony, Yasmin said today’s interconnected challenges require development institutions to move beyond traditional approaches.
“The ICRC brings trusted access to affected communities and credibility in environments that ADB alone cannot easily reach,” she said.
Krähenbühl described the agreement as an important step towards bridging humanitarian assistance and long-term development, adding that it could create opportunities for joint responses in fragile settings across the region.
A Sri Lankan socio-economist told The Island Financial Review that the partnership reflects a growing recognition among development institutions that conflict, fragility and climate-related shocks are becoming major constraints on economic progress.
“Traditionally, development banks focused on long-term infrastructure and economic projects while humanitarian agencies addressed immediate crises. This partnership seeks to connect those two worlds by reducing vulnerability before crises deepen,” he said.
Business
Prime Residencies commences construction of THE GOLF on Lake Drive, Colombo 08
Prime Residencies, the real leader in the modern real estate, and a subsidiary of Prime Group, officially marked the commencement of construction on its latest ultra-luxury residential development, THE GOLF, with its groundbreaking ceremony held at the project site on Lake Drive, Colombo 8. The event brought together key stakeholders and project partners to mark the ceremonial breaking of the ground, signalling that a vision long in the making is currently under construction.
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