Business
Sampath Bank sweeps victory at Technnovation Awards
Sampath Bank was judged ‘Most Innovative Bank’ at the LankaPay Technnovation Awards 2022, a gala event held recently at the Shangri-La Hotel, Colombo. Winners were picked by a distinguished panel of judges with long experience in banking and financial services.
The awards were based on customer-centric criteria–on how quickly and completely the bank’s customers embraced new transactional technology. In effect, the bank’s own customers won the award for Sampath Bank.
The bank can also thank its customers for a Silver Award, the ‘Overall Award for Excellence in Inter-bank Digital Payments (Banking Institutions),’ plus two more coveted Gold Awards for ‘Bank of the Year for Excellence in Customer Convenience (Category A),’ and for ‘Best Acquirer on LankaPay Online Payment Platform’. Sampath Bank also won the Merit award for ‘Bank of the Year for Financial Inclusivity (Category A).’
“This validates our customer-centric approach. The fact that Sampath has won Gold in the ‘Bank of the Year for Excellence in Customer Convenience – Category A’, proves that Sampath Bank is not only identifying and introducing the right innovative technology for customer convenience; but the larger point is that our customers are actually embracing these new ways of transacting banking business, like Touchless Cash Withdrawals. The judges took note of the very high rates of customer engagement with these innovations,” said Tharaka Ranwala – Senior Deputy General Manager – Group Marketing, Deposit Mobilization and Digitalization, Sampath Bank PLC. “We focused on convenience and ease of use, putting a wide array of transactional options at our customers’ fingertips. And we are extremely glad to see them using technology very freely.”
“The user experience is the critical factor. Introducing new technology is an interactive process. You need to see how customers interact with it and then tweak it over time to smooth out the rough edges, so to speak,” said Ajith Salgado – Group Chief Information Officer, Sampath Bank PLC. “Over the last three decades, Sampath Bank has placed its prime focus on enhancing customer experience through IT solutions and has been the trend-setter for IT innovations in the Sri Lankan banking industry. Winning multiple awards at the LankaPay Technnovation Awards 2022 is a great inspiration for the bank to continue the efforts of developing unique and creative solutions in a competitive environment where IT and banking is becoming inseparable.”
The LankaPay Technnovation Awards were inaugurated four years ago to recognize and celebrate those members of the financial sector who have done the most to promote the national transition to digital payments. Aiming to drive financial inclusivity in the country–a key objective of the Central Bank of Sri Lanka–the Technnovation Awards are meant to encourage widespread adoption of the national payment network. The awards criteria for 2022 included interbank transactions during the period from April 1, 2020 to March 31, 2021, and encompassed twelve award categories.
This year’s theme was, appropriately enough, ‘Honouring the Digital Superheroes,’ to recognize the contributions made by banks, non-banking financial institution (NBFIs), and FinTech companies toward delivering payment technology innovations despite the constraints of a global pandemic.
Despite the contemporary obstacles faced by the banking sector in Sri Lanka, Sampath Bank has successfully maintained all its capital ratios well above regulatory requirements throughout 2021. With a total asset value of Rs. 1.2 trillion, this reflects strongly as an indication of the Bank’s stability. Meanwhile, its deposit book stood at Rs 978 Bn at the end of 2021, and continues to enjoy a year on year growth rate of 10.3%. All the while, Sampath Bank has implemented all government-led moratorium schemes for eligible customer segments affected by the pandemic. The Bank’s digitalisation strategy has also continued to prove its worth during these trying times by securing a more accessible and safer banking experience for customers.
Sampath Bank is a 100% locally-owned bank that has deeply rooted itself in the hearts of the people of Sri Lanka. Established in 1987, the bank has become a state-of-the-art financial institution with numerous innovations to its credit. It continues to be a market leader today thanks to its customer-focused approach to banking. Sampath Bank has introduced many firsts to the Sri Lankan banking sector. These include the introduction of automated teller machines (ATMs) to Sr Lanka, extended banking hours for the convenience of customers, slip-less banking and touchless ATM withdrawals. The bank continues to steadily transform itself into a technology-driven financial services provider whilst keeping true to its traditions, values and ideals.
Business
Customs posts record Rs. 2.26 tn revenue, accelerates digital overhaul
Sri Lanka Customs delivered its strongest performance in institutional history in 2025, exceeding national revenue targets while fast-tracking deep structural reforms to protect revenue, secure borders and lower trade friction, Customs Director General Seevali Arukgoda said at the International Customs Day celebrations 2026 in Colombo.
Addressing officials, diplomats and private-sector stakeholders under the global theme “Customs Protecting Society through Vigilance and Commitment,” Arukgoda said Customs collected Rs. 2,257 billion, surpassing the Rs. 2,231 billion target, and demonstrating the Department’s expanding role as both a revenue authority and trade facilitator.
“This is not a one-off outcome. It is the result of sustained reforms, disciplined enforcement and a clear strategic focus on protecting revenue while facilitating legitimate trade,” Arukgoda said.
While motor vehicles remained the single largest contributor, general cargo revenue rose 18 percent, signalling improved compliance and higher trade throughput. Enforcement-driven revenue reached Rs. 32 billion, up 10 percent year-on-year, underscoring the growing impact of intelligence-led controls.
“Every rupee secured through enforcement represents revenue protected for the State and confidence restored in the system,” the Director General said.
Beyond revenue, Arukgoda stressed Customs’ frontline role in protecting society, citing interdictions of narcotics, gold, foreign currency, substandard imports and illegal wildlife movements, coupled with firm penalties on non-compliant traders.
A major institutional breakthrough was the data-sharing MoU signed this month with the Inland Revenue Department, enabling parallel audits and coordinated investigations.
“Undervaluation and overvaluation will no longer be low-risk options. This integration closes a long-standing gap in revenue protection,” Arukgoda said.
On trade facilitation, he said Customs has moved decisively toward digital, rules-based clearance, expanding the Authorized Economic Operator (AEO) programme to MSMEs and rolling out platforms such as ‘Track My CusDec’ and Motor Vehicle Verification.
Advance Rulings have also been expanded to cover classification, valuation and rules of origin, fully aligning Sri Lanka with WTO Trade Facilitation Agreement obligations.
Looking ahead, Arukgoda said Sri Lanka Customs has been assigned a Rs. 2,207 billion revenue target for 2026, which the Department is confident of delivering amid continued reform momentum.
He added:”Our priority for 2026 is total digitalisation of remaining manual processes. This is about speed, transparency and eliminating discretion where it does not belong.”
Among the flagship projects is a state-of-the-art cargo examination yard at Kerawalapitiya, scheduled for completion by 2027, expected to reduce physical examinations from 40 percent to 10 percent, easing congestion and supporting higher trade volumes.
Other 2026 initiatives include Pre-Arrival Clearance, fully paperless cargo processing, an Automated Risk Management System, an Electronic Cargo Tracking System, and an electronic auction platform for goods disposal.
Customs will also expand AEO status to SMEs, freight forwarders and Customs House Agents, reducing compliance costs for trusted operators.
Arukgoda also announced the release of Time Release Study 2025, conducted in line with World Customs Organization guidelines, providing data-driven insights to remove bottlenecks across the clearance chain.
In a major governance reform, Sri Lanka Customs will issue a Code of Ethics and Conduct this week, developed with technical assistance from the IMF, WCO, World Bank, UNDP, Presidential Secretariat and CIABOC, and cleared by the Attorney General.
“Integrity is not optional. This Code institutionalises accountability and sets clear standards for every officer,” Arukgoda said.
The event was attended by Minister of Labour and Deputy Minister of Finance Dr. Anil Jayantha Fernando, Deputy Minister of Economic Development Nishantha Jayaweera, senior government officials, diplomats, development partners and retired senior Customs officers.
By Ifham Nizam
Business
Port City Colombo’s first residential project breaks ground
Sri Lanka’s most ambitious urban development project reached a critical execution milestone, as construction officially commenced on the first residential development within Port City Colombo. The milestone marks the transition of the country’s flagship Special Economic Zone (SEZ) from regulatory readiness to active private-sector delivery.
The project, Bay One Residences Colombo, is being developed by ICC Port City (Private) Limited, an entity established by International Construction Consortium (Private) Ltd. (ICC), one of Sri Lanka’s most established and experienced construction companies with a long track record of delivering complex, large-scale developments to international standards. The development represents one of the earliest major Sri Lankan private-sector residential investments within Port City Colombo and plays a foundational role in activating the city’s mixed-use urban ecosystem.
“Developed on 269 hectares of reclaimed land, Port City Colombo is now transitioning into a modern urban destination, with its first phase of infrastructure successfully completed. At the forefront of this evolution, Bay One Residences presents a rare first-mover opportunity, thoughtfully designed to enable residents to live, work, and unwind in a truly integrated environment, and backed by ICC’s 45 years of trusted expertise in delivering landmark, large-scale developments,” said Namal Peiris, Managing Director/Chief Executive Officer, International Construction Consortium (Pvt) Ltd.
Situated on a 13,945 square metre prime waterfront plot, Bay One Residences Colombo represents a total investment of approximately US$112 million, inclusive of land and development costs. The development will comprise 231 luxury apartment units, designed to international standards and targeted at both local and international buyers seeking premium urban living within a globally benchmarked city environment.
The commencement of the first residential development also marks an important step in the broader evolution of Port City Colombo, which has been purpose-built as a multi-services SEZ with a transparent, rules-based regulatory framework, world-class infrastructure, and a long-term vision to position Sri Lanka as a competitive destination for global capital, talent, and services. (Port City Colombo)
Business
Vibrant public participation in Jaffna International Trade Fair 2026
The Jaffna International Trade Fair (JITF) concluded successfully on January 25, marking its 16th consecutive year at the Muttraweli Grounds, Jaffna. Organised by Lanka Exhibition and Conference Services (LECS) in association with the Chamber of Commerce and Industries of Yarlpanam (CCIY), JITF once again reinforced its position as Northern Sri Lanka’s most influential multi-trade exhibition.
The three-day event attracted over 75,000 visitors, including business leaders, importers, exporters, SMEs, investors, financial institutions, technical professionals, and development agencies. With strong national visibility and extensive promotional outreach, JITF continues to serve as a vital platform for trade, investment, and economic integration in the Northern Province.
This year’s exhibition featured a diverse range of sectors, showcasing innovative products, services, and business opportunities, while facilitating meaningful networking and B2B engagement. Exhibitors reported strong visitor engagement and positive business prospects, reflecting growing confidence in the region’s economic potential.
JITF 2026 once again demonstrated its role as a catalyst for long-term development, fostering partnerships and opening new pathways for sustainable growth in Northern Sri Lanka.
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