Business
LECO deploys mission critical push-to-talk solution from Dialog Enterprise
Dialog Enterprise, the corporate ICT solutions arm of Dialog Axiata PLC, recently deployed a customized mission-critical push-to-talk (MCPTT) solution for Lanka Electricity Company (Private) Limited.The rapid-response arm of the Ceylon Electricity Board, LECO was established in 1983 to provide electrical service to underserved areas. This MCPTT project, awarded to Dialog Enterprise after a competitive bidding process had the objective of providing a state-of-the-art radio telecommunications system based on mission-critical push-to-talk over 4G-LTE technology to cover the LECO service grids in Galle, Moratuwa, Kalutara, Negombo, Kelaniya, Kotte and Nugegoda. The solution had to be able to fulfill LECO’s current and future requirements, with radio telecommunications features and services in voice, data and video, and with future-ready devices that worked right out of the box.
The hardware package that Dialog Enterprise provided consisted of a central dispatch unit with voice and video dispatching, geolocation, and recording, plus 65 vehicle-mounted and 60 hand held devices with voice, video streaming and messaging capabilities. These rugged handheld devices come with 5-inch screens, front and back cameras, GPS positioning and supersensitive DMR antennas, and are so reliable that they are even used in tunneling and mining operations.
Mission-critical user communications have a higher priority than public user communications as per 3GPP telecommunication standards. Therefore, mission-critical users can communicate with each other and with the control center uninterruptedly even when network traffic is orders of magnitude greater than usual due to unforeseen circumstances–for instance, during a national emergency or natural disaster, when unprecedently high call volume can overwhelm even the highest-capacity network.
The MCPTT devices provided by Dialog Enterprise feature a device-to-device communication mode that functions in the absence of cellular network coverage. This failsafe feature enables LECO users to communicate with each other within a specified radius albeit if a disaster like a tsunami takes down the cellular tower infrastructure and renders the network completely unavailable.
“This MCPTT solution operates at a higher priority than Internet services, and also having a device-to-device communication mode are huge pluses for LECO,” said Athula P. De Silva – Chairman, LECO. “Because when connectivity is interrupted due to unforeseeable circumstances–like a sudden violent storm, for instance–we are the professionals whose job it is to bring the network back up. With this, our dispatchers and field engineers are in constant touch since we are in complete control of our own internal communication channel. And since this solution uses GPS technology, dispatchers know exactly where the repairpersons are at all times. So, in the event of an outage, power can be restored much faster. If we had chosen the generic mobile voice service or push to talk over cellular (POC) instead, our rapid response team’s communications would have been vulnerable to the same disruptive factors and service interruptions as the general public–and that was totally unacceptable. We are the first line of defense against power outages. Dialog Enterprise’s MCPTT solution is a perfect fit for our requirements.”
“Apart from price and quality of service, one of the primary reasons why LECO chose Dialog Enterprise as their MCPTT solution provider is because this cutting-edge technology only works in 4G LTE and the best 4G coverage is with us,” said Navin Pieris, Group Chief Officer-Dialog Enterprise, Dialog Enterprise, Dialog Axiata PLC. “It is the fourth-generation wireless standard that offers increased network capacity and speed for cellphones and other cellular devices when compared to second-generation (2G) and third-generation (3G) technology.” Dialog has by far the most wide-ranging 4G LTE coverage among Sri Lankan mobile operators, with network coverage encompassing 94% of the country’s population and 78% of its geographical area—statistics confirmed by independent analytical reports such as Open signal. As a result, we’ve been approached by other service industry giants looking for solutions specifically designed for their specific requirements and we guarantee that this is the ideal solution for civil engineers, field technicians, and military service personnel.”
Dialog Enterprise’s MCPTT solution is massively scalable, with on-demand expandability depending on customer needs. It is connected through a separate Enhanced Packet Core (EPC) network and is not connected to the internet. Therefore, the Dialog Enterprise solution provides tighter security against external cyber threats. Dialog’s network availability is quantifiably the best among Sri Lankan mobile operators. Dialog has an island-wide maintenance depot network that enables it to respond to network failures faster than any other service provider in the country. Additionally, it maintains a dedicated enterprise support team trained for rapid response to enterprise customer issues and requests.
Business
Cost-effective clearance of goods across borders to determine worth of Customs Paperless Declaration
By Ifham Nizam
The introduction of the Customs Paperless Declaration from October 1 could mark an important step in Sri Lanka’s efforts to modernise trade, but its real value will depend on whether it reduces the time and cost of moving goods through the country’s borders, Customs House Agents & Traders Association President Mohamed Niyas said.
Niyas warned that digitising Customs declarations alone would not necessarily translate into faster cargo clearance or lower costs for businesses.
‘Expecting a dramatic improvement in clearance speed under the present conditions is like expecting Ferrari performance from a Morris Minor configuration, he said.
For importers and exporters, the issue extends well beyond paperwork. Every additional hour or day that cargo remains in the clearance chain can have wider consequences for businesses, including increased port and storage-related costs, additional working-capital requirements, uncertainty over delivery schedules and disruptions to production and distribution.
Niyas said the competitiveness of Sri Lanka’s trading sector ultimately depended on how efficiently goods could move through the country’s border-clearance system.
‘The real bottleneck is not merely the absence of paper. It is the entire clearance ecosystem—the limitations of the existing ASYCUDA World system, excessive regulatory interventions by Other
Government Agencies, multiple approvals, physical examinations, manual interventions, fragmented processes and institutional constraints, he said.
He cautioned that unless these bottlenecks were addressed, there was a risk that the paperless initiative would merely digitise existing bureaucracy.
‘If these underlying constraints remain unchanged, there is a real risk that the new paperless system could become another “copy-and-paste road show”—where an old, complex clearance process is simply transferred onto a digital screen without fundamentally changing the process itself, Niyas said.
For businesses dependent on imported raw materials, machinery, components and other inputs, clearance efficiency can directly affect the wider supply chain.
Delays at the border can create uncertainty for manufacturers, distributors and retailers, while exporters can face difficulties meeting delivery schedules when imported inputs or export consignments are held up.
Niyas therefore argued that the success of the October 1 initiative should be judged by its impact on trade flows rather than by the number of declarations processed electronically.
‘Paperless does not automatically mean faster, he said. ‘Digitising a slow process does not make the process fast. It only makes the slow process digital.’
He said Sri Lanka needed to move towards what he described as “process-less Customs”—a system in which unnecessary procedures are eliminated rather than simply converted into electronic procedures.
Among the reforms he called for are simplification of Customs declarations and approval workflows, improvements to the functionality of ASYCUDA World, greater use of risk-based inspections and better integration of Other Government Agency approvals.
Niyas also called for the elimination of repetitive document submissions and physical endorsements, greater use of pre-arrival processing, sufficient capacity for digital document uploads and clearly defined service-level timelines for Customs and OGAs.
Business
China backs Sri Lanka’s Non-aligned stance to counter regional pressures
By Sanath Nanayakkare
As global attention has fixed on the high-level diplomatic choreography at the United Nations General Assembly in New York, a subtler, yet profound geopolitical signal was sent from Colombo, yesterday.
In a major address marking the founding anniversary of the People’s Republic of China, newly appointed Chinese Ambassador Wei Huaxiang chose to anchor bilateral relations not just in modern trade or infrastructure, but in a shared respect for Sri Lanka’s legacy of non-aligned independence.
By explicitly invoking Sri Lanka’s foundational role in the 1976 Non-Aligned Summit, Beijing was doing something unexpected in an era defined by fierce great-power rivalry: it was officially validating a small island nation’s right to maintain an independent foreign policy stance.
The Strategic Value of Independence
For decades, nations caught in the crosshairs of major-power competition have faced intense pressure to pick sides. Yet, Ambassador Wei’s embrace of Colombo’s non-aligned tradition signaled a different diplomatic playbook. Instead of demanding alignment, Beijing was framing its partnership as a reliable counterbalance to regional pressures. By honouring Sri Lanka’s diplomatic autonomy, China was effectively reassuring smaller economies that sovereign independence and robust economic cooperation can coexist.
Beyond Ports and Industrial Zones
This diplomatic framing reframed the narrative surrounding major collaborative ventures like the Colombo Port City and Hambantota Port. While foreign analysts often view these projects exclusively through the lens of strategic rivalry, Beijing’s diplomatic messaging tied them back to a historical ethos of solidarity—evoking memories of the 1952 Rubber-Rice Pact.
By marrying economic projects with a stated respect for non-alignment, China is positioning itself as a steadfast stakeholder that respects Sri Lanka’s internal agency during difficult economic and political seasons.
As both nations look toward major milestones in 2027—including the 70th anniversary of diplomatic ties—this nuanced diplomatic move revealed how historic traditions are being leveraged to navigate modern multipolar realities.
For global observers, the takeaway was clear: in the shifting architecture of Asian geopolitics, respecting a nation’s historical neutrality may just be the most effective way to secure a lasting partnership, a diplomatic masterclass that Ambassador Wei Huaxiang executed in style.
Business
Sri Lanka Insurance Life appoints Dr. Sameera Dharmasena Chief Executive Officer
Sri Lanka Insurance Life (SLIC Life), the nation’s largest and strongest Life Insurer, is pleased to announce the appointment of Dr. Sameera Dharmasena as its new Chief Executive Officer, effective 22nd September 2026.
Dr. Dharmasena is a distinguished insurance professional with over 21 years of experience in the Sri Lankan insurance industry, having held senior leadership positions across several leading insurance companies affiliated with some of Sri Lanka’s largest business conglomerates. His extensive career spans both local and multinational insurance environments, bringing together broad industry expertise, strategic leadership and a strong commitment to the advancement of the insurance profession.
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