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LECO deploys mission critical push-to-talk solution from Dialog Enterprise

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Dialog Enterprise, the corporate ICT solutions arm of Dialog Axiata PLC, recently deployed a customized mission-critical push-to-talk (MCPTT) solution for Lanka Electricity Company (Private) Limited.The rapid-response arm of the Ceylon Electricity Board, LECO was established in 1983 to provide electrical service to underserved areas. This MCPTT project, awarded to Dialog Enterprise after a competitive bidding process had the objective of providing a state-of-the-art radio telecommunications system based on mission-critical push-to-talk over 4G-LTE technology to cover the LECO service grids in Galle, Moratuwa, Kalutara, Negombo, Kelaniya, Kotte and Nugegoda. The solution had to be able to fulfill LECO’s current and future requirements, with radio telecommunications features and services in voice, data and video, and with future-ready devices that worked right out of the box.

The hardware package that Dialog Enterprise provided consisted of a central dispatch unit with voice and video dispatching, geolocation, and recording, plus 65 vehicle-mounted and 60 hand held devices with voice, video streaming and messaging capabilities. These rugged handheld devices come with 5-inch screens, front and back cameras, GPS positioning and supersensitive DMR antennas, and are so reliable that they are even used in tunneling and mining operations.

Mission-critical user communications have a higher priority than public user communications as per 3GPP telecommunication standards. Therefore, mission-critical users can communicate with each other and with the control center uninterruptedly even when network traffic is orders of magnitude greater than usual due to unforeseen circumstances–for instance, during a national emergency or natural disaster, when unprecedently high call volume can overwhelm even the highest-capacity network.

The MCPTT devices provided by Dialog Enterprise feature a device-to-device communication mode that functions in the absence of cellular network coverage. This failsafe feature enables LECO users to communicate with each other within a specified radius albeit if a disaster like a tsunami takes down the cellular tower infrastructure and renders the network completely unavailable.

“This MCPTT solution operates at a higher priority than Internet services, and also having a device-to-device communication mode are huge pluses for LECO,” said Athula P. De Silva – Chairman, LECO. “Because when connectivity is interrupted due to unforeseeable circumstances–like a sudden violent storm, for instance–we are the professionals whose job it is to bring the network back up. With this, our dispatchers and field engineers are in constant touch since we are in complete control of our own internal communication channel. And since this solution uses GPS technology, dispatchers know exactly where the repairpersons are at all times. So, in the event of an outage, power can be restored much faster. If we had chosen the generic mobile voice service or push to talk over cellular (POC) instead, our rapid response team’s communications would have been vulnerable to the same disruptive factors and service interruptions as the general public–and that was totally unacceptable. We are the first line of defense against power outages. Dialog Enterprise’s MCPTT solution is a perfect fit for our requirements.”

“Apart from price and quality of service, one of the primary reasons why LECO chose Dialog Enterprise as their MCPTT solution provider is because this cutting-edge technology only works in 4G LTE and the best 4G coverage is with us,” said Navin Pieris, Group Chief Officer-Dialog Enterprise, Dialog Enterprise, Dialog Axiata PLC. “It is the fourth-generation wireless standard that offers increased network capacity and speed for cellphones and other cellular devices when compared to second-generation (2G) and third-generation (3G) technology.” Dialog has by far the most wide-ranging 4G LTE coverage among Sri Lankan mobile operators, with network coverage encompassing 94% of the country’s population and 78% of its geographical area—statistics confirmed by independent analytical reports such as Open signal. As a result, we’ve been approached by other service industry giants looking for solutions specifically designed for their specific requirements and we guarantee that this is the ideal solution for civil engineers, field technicians, and military service personnel.”

Dialog Enterprise’s MCPTT solution is massively scalable, with on-demand expandability depending on customer needs. It is connected through a separate Enhanced Packet Core (EPC) network and is not connected to the internet. Therefore, the Dialog Enterprise solution provides tighter security against external cyber threats. Dialog’s network availability is quantifiably the best among Sri Lankan mobile operators. Dialog has an island-wide maintenance depot network that enables it to respond to network failures faster than any other service provider in the country. Additionally, it maintains a dedicated enterprise support team trained for rapid response to enterprise customer issues and requests.



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President AKD writes to President Trump over trade deficit concerns

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Deputy Minister Dr. Anil Jayantha Fernando

In a bid to address mounting trade tensions, the Sri Lankan government has intensified efforts to reduce its significant trade deficit with the United States, Deputy Minister of Economic Development Dr. Anil Jayantha Fernando announced in parliament yesterday. He added that President Anura Kumara Dissanayake has despatched a formal letter to President Trump urging, among other things, a re-assessment of the recent enhanced tariff regime imposed on Sri Lanka.

The move follows reciprocal tariffs imposed by U.S. President Donald Trump, which Sri Lankan authorities say significantly affect key export sectors. The Deputy Minister indicated that the White House has acknowledged receipt of the Lankan President’s letter, signaling the launching of a potential bilateral dialogue.

Responding to a question raised by New Democratic Front (NDF) MP Ravi Karunanayake, Deputy Minister Fernando revealed that 88% of Sri Lanka’s trade deficit over the past five years stemmed from U.S. trade relations with apparel, rubber products, spices, other agricultural products and precious gems constituting 85% of total exports to the U.S. These exports, he noted, already face tariffs and paratariffs, but President Trump’s recent levies were calculated based on bilateral trade imbalances – a factor that has placed Sri Lanka’s economy under heightened pressure.

“The President’s intervention underscores our commitment to protecting Sri Lankan industries and fostering equitable trade terms, Fernando stated, defending the administration’s proactive and reactive measures to mitigate the US tariffs’ impact on local businesses.

Highlighting ongoing engagement, he added that another round of high-level discussions with the Office of the U.S. Trade Representative (USTR) was scheduled overnight. These talks aim to address structural trade imbalances and explore avenues for tariff relief, particularly for Sri Lanka’s apparel sector, which employs millions nationwide.

The President’s letter marks a strategic move in Sri Lanka’s diplomatic outreach, reflecting the government’s urgency to stabilise an economy still recovering from recent crises while in the middle of an IMF programme.

Sri Lankan industry leaders have cautiously welcomed the government’s efforts but emphasise the need for swift, tangible outcomes.

At present, all eyes remain on Washington’s response to President Dissanayake’s appeal – a potential turning point for Sri Lanka’s trade future, observers noted.

By Sanath Nanayakkare

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Inclusive and sustainable apparel for SDGs

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The European Chamber of Commerce of Sri Lanka (ECCSL), in collaboration with the Strengthening Social Cohesion and Peace in Sri Lanka (SCOPE) programme, recently hosted its third industry-focused event, bringing together apparel-sector stakeholders to exchange experiences and practical insights on embedding inclusivity and sustainability into business operations.

Building on the success of ECCSL’s earlier events focused on tourism and food and agriculture, this apparel-focused gathering convened government representatives, industry leaders, business practitioners and the academia to discuss practical strategies for embedding inclusivity and sustainability into business operations.

While many businesses already recognize the importance of these principles, the event emphasized practical implementation, shifting the conversation from the “why” to the “how” of inclusive and sustainable practices.

Chamindry Saparamadu, Director General of the Sustainable Development Council of Sri Lanka, discussed how the Government of Sri Lanka is supporting businesses to create social and environmental impact through its Inclusive and Sustainable Business (ISB) Strategy. Ms. Saparamadu outlined how this strategy aims to create a resilient, equitable, and sustainable economy by building an ecosystem in which inclusive and sustainable businesses can thrive, driving transformative change across industries.

The event also featured engaging presentations from leading apparel businesses—Omega Line, Hirdaramani, and Compreli Consulting—each showcasing real-world examples of how inclusivity and sustainability can be embedded into business operations.

Omega Line, represented by Saman Jayasinghe (Chief HR Officer, Group – Administration) and Charman Dep (Assistant General Manager – Production Planning), presented its multifaceted sustainability approach, spotlighting its Vavuniya factory as a successful model for combining environmental stewardship with social impact.

Hirdaramani’s Manindri Bandaranayake (Chief Brand & Sustainability Officer for Sri Lanka, Bangladesh, Ethiopia, and Vietnam) showcased the company’s holistic sustainability framework, including its Wonders of Wellbeing (WOW) program, policies supporting differently-abled individuals, and deep community engagement.

Finally, Compreli Consulting co-founders Ramesh De Silva and Shehan Olegasageram showcased their innovative garment repair-as-a-service model—a circular, scalable solution that reduces waste and carbon emissions, while aligning with evolving global sustainability regulations.

Participants then had the opportunity to share their own knowledge in a group discussion, exchanging experiences and reflecting on the challenges and opportunities encountered in their sustainability journeys.

The event underscored the collective benefit of building Sri Lanka’s reputation as a global leader in inclusive and sustainable business. By fostering collaboration between businesses, the academic community and government stakeholders, the session aimed to accelerate broader industry adoption of these principles and contribute to Sri Lanka’s sustainable economic growth.

The discussions were facilitated by the Project Lead of ECCSL’s Inclusive Business Practices project, William Baxter.

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Union Assurance records Rs. 5.2 Billion PBT, fortifying its financial position by delivering best-in-class value

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Krishan Balendra, Chairperson, JKH and Union Assurance (L) / Senath Jayatilake, CEO, Union Assurance (R)

Union Assurance PLC, Sri Lanka’s longest-standing private Life Insurer, has recorded a strong financial performance with growth across key metrics for the year ending December 31, 2024. The Company achieved a 15% growth in gross written premium, totalling Rs. 21.6 billion driven by double-digit growth in both regular new business premiums and renewal premiums and paid Rs. 7.7 billion worth of claims and benefits to its customers during the year. In addition, for the year ending December 2024, the Company also declared an industry-leading universal life policyholder dividend rate of 12%, underscoring its continued commitment to deliver exceptional value to its customers.

Net investment income recorded a 9% year-on-year growth to reach Rs. 11.8 billion aided by an effective asset allocation strategy. The gains from the trading investment portfolio increased by 123% to reach Rs. 2.9 billion driven by the strong performance of the Colombo Stock Exchange during the latter part of the year.

Union Assurance distributed Rs. 3 billion as surplus from the policyholder fund and reported a profit after tax of Rs. 3.7 billion for 2024. The Company declared a final shareholder dividend of Rs. 5.00 per share amounting to a total payout of Rs. 2.9 billion.

A key milestone for Union Assurance in 2024 was the surpassing of Rs. 100 billion in total assets for the first time in its history, ending the year with Rs. 109.5 billion. This underscores the Company’s solid financial foundation and growth trajectory.

The Company’s assets under management grew by 15% during the year, reaching Rs. 95.6 billion driven by market valuation gains and cash generation from business operations. Furthermore, Union Assurance’s capital adequacy ratio stood at a healthy 264% at the end of 2024, well above the regulatory minimum of 120%.

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