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K9 Outsourcing unleashes potential of the Sri Lankan work force

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On a mission to empower the Sri Lankan workforce, K9 Outsourcing, a member of the Ceilao Logistics Group Pvt Ltd and based in Australia, transcends geographical boundaries with innovation and technological supremacy at its forefront.

“We are a talent acquiring partner, offering talented, dedicated staff from Sri Lanka to ensure maximum efficiency with minimum cost, no matter where the location is,” states its broad vision in an era when the world is on a growth trajectory in the sphere of digitalisation.

Managing Director, K9 Outsourcing, Anuja Fernando, who recently migrated to Australia, said “I’m extremely proud to build bridges, strengthen bilateral agreements, and create opportunities for the Australian diaspora to support their fellow Sri Lankans”.

The Covid-19 pandemic has created opportunities in the Sri Lankan marketplace. Given the current scenario, all businesses across the globe are on the quest to remain financially viable and operationally sustainable. Managing costs during this global crisis is critical. While many businesses were forced to reduce employment, K9 Outsourcing has been established to provide cost effective, dedicated Sri Lankan talent to the Australian market while supporting sustainable employment opportunities to Sri Lankans. With a highly skilled workforce and a cost-competitive business environment, Sri Lanka is emerging as a hidden gem for outsourcing.

“K9 outsourcing is a network built, with carefully chosen individuals who are motivated by goals and driven by results. Whether you are on a hunt for outgoing and qualified sales staff to engage in your workforce or searching for a network of professionals for your team, we have them all”, Fernando added.

K9 Outsourcing makes working from home viable with facilities ranging from dedicated workspaces, best ergonomic chairs, laptops, 24/7 WIFI with dedicated phone lines, ambient lighting, 8hrs UPS, and headsets provided in addition to attractive remuneration.

Ensuring professionalism in all areas, the K9 team is knit together with a force of individuals who have over 30+ years of experience individually in the corporate business environment engaging in diversified trades. The powerful collaboration provides a multi-faceted range of business strategies in areas of leadership, marketing, communications, customer sales and services, talent management, human resources and management.

Sri Lanka offers a unique mix of extremely low costs, in fact among the lowest anywhere, combined with a highly educated, English-speaking population with sophisticated technical skills, and a business environment and infrastructure that are superior to most low-cost countries.

Before the Covid-19 pandemic, working from home for many, seemed like a perk limited to freelancers and not a privilege accessible to others. Yet, K9 has optimised on the current trend with almost all services being forced to digitise, making it the go-to platform for broader prospective career pathways in the progressive future.

The first IT and BPO companies established operations in Sri Lanka as far back as the 1980s. Today, more than 300 IT and BPO companies have operations in Sri Lanka, more than 60,000 people hold IT or BPO jobs, and the sector generates more than $400 million in exports. Several well-known international firms such as HSBC, IFS, Motorola, HP subsidiary MphasiS, RR Donnelley, and WNS have established R&D, IT, and BPO centres in Sri Lanka.



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IMF staff team concludes visit to Sri Lanka

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An International Monetary Fund (IMF) team led by Evan Papageorgiou visited Colombo from April 3 to 11, 2025. After constructive discussions in Colombo, Mr. Papageorgiou issued the following statement:

“Sri Lanka’s ambitious reform agenda supported by the IMF Extended Fund Facility (EFF) continues to deliver commendable outcomes. The post-crisis growth rebound of 5 percent in 2024 is impressive. Inflation declined considerably in recent quarters and has fallen to ‑2.6 percent at end-March 2025. Gross official reserves increased to US$6.5 billion at end-March 2025 with sizeable foreign exchange purchases by the central bank. Substantial fiscal reforms have strengthened public finances.

“The recent external shock and evolving developments are creating uncertainty for the Sri Lankan economy, which is still recovering from its own economic crisis. More time is needed to assess the impact of the global shock and how its implications for Sri Lanka can be addressed within the contours of its IMF-supported program.

“The government’s sustained commitment to program objectives is ensuring policy continuity and program implementation remains strong. Going forward, sustaining the reform momentum is critical to safeguard the hard-won gains of the program and put the economy on a path toward lasting macroeconomic stability and higher inclusive growth.

“Against increased global uncertainty, sustained revenue mobilization efforts and prudent budget execution in line with Budget 2025 are critical to preserve the limited fiscal space. Boosting tax compliance, including by reinstating an efficient and timely VAT refund mechanism, will help contribute to revenue gains without resorting to additional tax policy measures. Avoiding new tax exemptions will help reduce fiscal revenue leakages, corruption risks and build much needed fiscal buffers, including for social spending to support Sri Lanka’s most vulnerable. Restoring cost recovery in electricity pricing will help minimize fiscal risks arising from the electricity state-owned enterprise.

“The government has an important responsibility to protect the poor and vulnerable at this uncertain time. It is important to redouble efforts to improve targeting, adequacy, and coverage of social safety nets. Fiscal support needs to be well-targeted, time-bound, and within the existing budget envelope.

“While inflation remains low, continued monitoring is warranted to ensure sustained price stability and support macroeconomic stability. Against ongoing global uncertainty, it remains important to continue rebuilding external buffers through reserves accumulation.

“Discussions are ongoing, and the authorities are encouraged to continue to make progress on restoring cost-recovery electricity pricing, strengthening the tax exemptions framework, and other important structural reforms.

“The IMF team held meetings with His Excellency President and Finance Minister Anura Kumara Dissanayake, Honorable Prime Minister Dr. Harini Amarasuriya ; Honorable Labor Minister and Deputy Minister of Economic Development Prof. Anil Jayantha Fernando, Honorable Deputy Minister of Finance and Planning Dr. Harshana Suriyapperuma, Central Bank of Sri Lanka Governor Dr. P. Nandalal Weerasinghe, Secretary to the Treasury Mr. K M Mahinda Siriwardana, Senior Economic Advisor to the President Duminda Hulangamuwa, and other senior government and CBSL officials. The team also met with parliamentarians, representatives from the private sector, civil society organizations, and development partners.

“We would like to thank the authorities for the excellent collaboration during the mission. Discussions are continuing with the goal of reaching staff-level agreement in the near term to pave the way for the timely completion of the fourth review. We reaffirm our commitment to support Sri Lanka at this uncertain time.”

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ComBank unveils new Corporate Branch at Head Office

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Commercial Bank Managing Director/CEO, Sanath Manatunge, Chief Operating Officer S. Prabagar, Deputy General Manager – Corporate Banking Hasrath Munasinghe, Corporate Branch Chief Manager -Ruvini Samarasinghe and representatives of the Bank’s corporate and senior management at the opening of the new Corporate Branch

The Commercial Bank of Ceylon has transformed its iconic ‘Foreign Branch’ into the ‘Corporate Branch,’ reaffirming its commitment to delivering dedicated, comprehensive financial solutions to corporate and trade customers.

The Bank said this transformation represents a new milestone in its illustrious journey, and resonates with the rich commercial heritage of Colombo, a city that has long served as a vital trading hub in the region.

Strategically located at the Bank’s Head Office at Commercial House, 21, Sir Razeek Fareed Mawatha (Bristol Street), Colombo 1, this rebranded Corporate Branch stands as a first of its kind in Sri Lanka —a premier financial hub tailored exclusively to the needs of corporate customers, the Bank said. The transformation aligns with the Bank’s vision of providing unparalleled service excellence, bespoke financial solutions, and fostering long-term business partnerships.

Commenting on this strategic initiative, Commercial Bank’s Managing Director/CEO Sanath Manatunge stated: “It is our aspiration that just as the historic Delft Gateway, at which our Head Office is located, once opened the path to the Dutch Fort, our Corporate Branch will chart a new era of enduring and prosperous business collaborations, that will extend beyond Sri Lanka’s shores.”

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Fits Retail and Abans PLC Unveil Exclusive DeLonghi Premium Coffee Experience

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The iconic DeLonghi coffee machines at Abans showroom

Fits Retail has partnered with retail giant Abans PLC to showcase the iconic DeLonghi coffee machines at two of Colombo’s most prestigious locations: Abans Elite Colombo 3 and Abans Havelock City Mall showrooms.

At these dedicated demonstration zones, visitors can discover the unparalleled precision engineering and user-friendly technology that have made DeLonghi machines the preferred choice for discerning coffee lovers in more than 46 countries worldwide. Renowned for consistently delivering café-quality espresso, cappuccino, and even specialty cold brews, DeLonghi machines exemplify Italian innovation at its finest.

Yasas Kodituwakku, CEO of Fits Retail, expressed excitement about the collaboration: “This partnership represents our unwavering commitment to bringing global coffee excellence to Sri Lankan connoisseurs. With Abans PLC, we’re creating more than just demonstration spaces; we’re curating premium destinations for an authentic coffee experience.”

“As pioneers of premium lifestyle experiences in Sri Lanka, our collaboration with Fits Retail aligns seamlessly with our vision of elevating everyday moments into exceptional experiences,” said Tanaz Pestonjee, Director Business Development at Abans PLC.

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