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‘Hike in mental health related issues in the wake of lockdowns’

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(From Left) NIMH, Deputy Director, Dr. Arosha Wijewikrama, Ministry of Health, Additional Secretary – Medical Services, Dr. Sunil De Alwis, Ministry of Health, Secretary, Janaka S Chandraguptha, Airtel Lanka, CEO/Managing Director, Ashish Chandra, NIMH, Director, Dr. Dhammika Wijesinghe, NIMH, Senior Consultant Psychiatrist, Dr. Pushpa Ranasinghe.

“The recent lockdowns and the increased isolation that it caused have led to an increase in mental health related issues. Hence, the need for a WhatsApp based solution is very much the need of the hour. The majority who reach out through the chat-line tend to be young Sri Lankans who are struggling to cope, National Institute of Mental Health (NIMH) Senior Consultant Psychiatrist Dr. Pushpa Ranasinghe said.

“Text messaging is of course a great solution, especially for young people, who tend to be more comfortable chatting instead of speaking, especially when starting a conversation with us, and we are grateful to the Airtel team for supporting our efforts to expand access to mental health,” she added.

An Airtel Lanka press release said in this connection that it in partnership with the National Institute of Mental Health has announced a major expansion of the 1926 Mental Health Helpline to now include a deicated Whatsapp service. Anyone in need of mental health assistance could now reach NIMH’s Mental Health Helpline via Whatsapp on 075 555 1926.

The press release adds: Since going live on World Mental Health Day 2020, the text-based service alone has helped to initiate over 100 life-saving interventions, in addition to providing support, comfort and guidance to many individuals facing challenges with their mental health.

“Airtel is proud to continue supporting the incredible work being done by the team at NIMH, and we hope that the expansion of the 1926 service to Whatsapp will encourage even more Sri Lankans to reach out, knowing that there is always someone there to listen,” said Ashish Chandra, CEO/MD, Airtel Sri Lanka.

He noted that Airtel’s decision to expand the service to Whatsapp was a direct response to young users of the text-based service themselves who tend to show a clear preference for data over voice or text. The additional functionality enabled by the app could also open up new possibilities for the life-saving service – potentially including video-calls, sharing of prescriptions, and voice notes.

“With this latest expansion of the 1926 service, Airtel hopes to reiterate the need for an open and understanding culture around mental health that encourages more young people to reach out to professionals. This is particularly important when they are experiencing times of crisis and may benefit from guidance on their mental health concerns in a safe and anonymous environment. Ultimately, whether you or someone you know is going through a crisis, or just feel like you need a little support, the ability to easily reach out can make all the difference. We hope that by creating the spaces for these conversations to take place, we can help be a part of that change,” Ashish stated.

The expansion of the service, easily accessible for all Airtel users, and everyone on any

mobile network is as a result of the significant success of the Airtel-NIMH 1926 text-based helpline. The 1926 Mental Health Call Line and SMS Line continues to be free for all Airtel users.

In pursuit of that goal, Airtel announced that it would also be committing itself to raising awareness on mental health and all of the available NIMH 1926 helplines across its entire user base, leveraging Airtel’s social media platforms, and the My Airtel App.



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Central Bank of Sri Lanka launches Sustainable Finance Roadmap 2.0

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The Central Bank of Sri Lanka (CBSL) launched the Sustainable Finance Roadmap 2.0 on 05 May 2025 at the Atrium of CBSL, marking a key milestone in its continued efforts to foster a climate-resilient and socially inclusive financial system.

Recognising the growing implications of climate-related risks on price stability and financial system stability, CBSL introduced the first Sustainable Finance Roadmap in 2019, which provided foundational guidance to financial institutions on managing environmental, social, and governance (ESG) risks while encouraging financing for green and inclusive economic activities.

In light of evolving global developments, increasing access to climate-focused financing, and broader recognition of the social dimension of sustainability, CBSL developed the Sustainable Finance Roadmap 2.0 for the period 2025–2029, with technical and financial support from the International Finance Corporation (IFC) in partnership with the European Union, under the Accelerating Climate-Smart and Inclusive Infrastructure in South Asia (EU-ACSIIS) programme.

The Roadmap 2.0 was crafted in close collaboration with key stakeholders, including Securities and Exchange Commission of Sri Lanka (SEC), the Insurance Regulatory Commission of Sri Lanka (IRCSL), the Colombo Stock Exchange (CSE), the Sri Lanka Banks’ Association (SLBA), The Finance Houses Association of Sri Lanka (FHA), financial institutions and government bodies.

Focusing on Sri Lanka’s financial sector, the Roadmap 2.0 outlines a comprehensive set of prioritised actions for banking, non-banking, capital market, and insurance sectors. These actions are geared toward financing sustainable development, strengthening the management of environmental and social risks, enhancing reporting and disclosures, and improving governance and coordination across institutions.

The launch event was attended by distinguished guests including Gevorg Sargsyan, Country Manager for World Bank and IFC in Sri Lanka; officials of IFC and EU; Ministerial secretaries and senior officials of government institutions; national and international experts on sustainability; representatives of financial institutions and partner agencies.

Communications Department 05.05.2025 2 Delivering the keynote address, Dr. P. Nandalal Weerasinghe, Governor of the Central Bank of Sri Lanka, emphasised that the launch of Sustainable Finance Roadmap 2.0 marks a vital step in strengthening the resilience and inclusiveness of Sri Lanka’s financial sector amid growing climate and social challenges. He highlighted the need for urgent, coordinated action to integrate climate risk into financial decision-making and called for strong stakeholder collaboration to ensure effective implementation of the Roadmap 2.0.

Speaking at the event, Gevorg Sargsyan, Country Manager for World Bank and IFC in Sri Lanka, noted that as Sri Lanka strives for resilient and inclusive growth, sustainable finance will be crucial in creating jobs and driving economic expansion, while also positioning the country to be investment ready. He further highlighted that building a truly sustainable financial ecosystem in Sri Lanka is a collective endeavor – one that IFC has been a part of from inception, and remains committed in working together with the Central Bank of Sri Lanka and industry stakeholders to bring the shared vision of the Sustainable Finance Roadmap 2.0 to fruition.

The keynote was followed by a session providing an overview of the Sustainable Finance Roadmap 2.0, led by Ms. W. A. Dilrukshini, Assistant Governor of CBSL, and Ms. Wei Yuan, ESG Officer of IFC. A panel discussion on “Rolling Out the Sustainable Finance Roadmap 2.0” featured Dr. Thusitha Sugathapala, National Technical Expert on Sustainability; Ms. S. Ketawala, Additional Director of the Bank Supervision Department of CBSL; Thimal Perera, Chief Executive Officer of DFCC Bank; and Ms. Nilupa Perera, Chief Regulatory Officer -Designate of CSE.

The Sustainable Finance Roadmap 2.0 can be accessed using the following link:

https://www.cbsl.gov.lk/sites/default/files/cbslweb_documents/sustainable_finance_roadmap_2.0.pdf

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Browns Investments expands plantation sector with another Lkr 4.8 billion acquisition

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Browns Investments PLC (BIL), the investment arm of the LOLC Group, has announced a significant expansion of its plantation portfolio with the acquisition of FLMC Plantations (Pvt) Ltd (FLMC). The acquisition was completed on May 5, 2025, through a Share Sale and Purchase Agreement with Damro Manufacturing (Pvt) Ltd and Piyestra Furniture (Pvt) Ltd, for a total consideration of LKR 4.8 billion.

FLMC Plantations serves as the holding company and managing agent for Pussellawa Plantations Ltd (PPL) and Melfort Green Teas (Pvt) Ltd. PPL operates over 11,500 hectares of land across 24 estates, managing 5,400 hectares of tea, 5,900 hectares of rubber, and 200 hectares of minor crops. The estates collectively produce 4.3 million kilograms of made tea and 2.3 million kilograms of rubber annually. Strategically located in Sri Lanka’s renowned tea-growing regions, including Pussellawa, Udupussellawa, Nuwara Eliya, Kandy, Ruhuna, and Sabaragamuwa, these estates will further enhance BIL’s presence in the country’s agricultural landscape.

Commenting on the acquisition, the Group Managing Director/ CEO of LOLC Holdings PLC, Kapila Jayawardena stated, “Over the past two decades, LOLC Group has been guided by a bold vision of expansion and diversification, positioning ourselves as a global powerhouse across multiple sectors. Our acquisition of FLMC Plantations through Browns Investments PLC is another key milestone in strengthening our leadership in agriculture and plantations. With the addition of Pussellawa Plantations and Melfort Green Teas, we are not only expanding our footprint in Sri Lanka’s premier tea-growing regions but also enhancing our ability to supply premium-quality tea to global markets.’’

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VFS Global acquires majority stake in CiX Citizen Experience to create a centre of excellence

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(From left) Sergio Rodrigues, Chief Executive Officer, CiX Citizen Services and Zubin Karkaria, Founder & Chief Executive Officer, VFS Global in Sao Paulo, Brazil.

Supercharged Growth: VFS Global’s partnership will accelerate CiX’s expansion across Brazil, Latin America, and beyond.

Global Powerhouse: With VFS Global’s capital, technology, talent and scale, CiX Citizen Experience will bring new products and technology to the global marketplace.

Quality of Life Commitment: Both companies are dedicated to innovative solutions, including the use of AI, that improve citizens’ quality of life

Local Impact with Wider Reach: Collaboration to modernise services for citizens of Brazil by creating a centre of excellence that stands as a global example.

VFS Global, the global leader in trusted technology services, empowering secure global mobility for governments and citizens, has completed the acquisition of a majority stake in CiX Citizen Experience, a leading provider of digital and physical citizen services based in Brazil. This strategic acquisition marks a pivotal step in VFS Global’s expansion journey—particularly across Latin America (LATAM)—as it continues to broaden its capabilities and deepen its impact in the public service delivery space.

With nearly two decades of pioneering innovation in citizen services, CiX has established a strong presence in Brazil. This success will be further scaled across LATAM and other global markets, leveraging VFS Global’s international reach and operational excellence.

This acquisition is centred on driving transformation through advanced digital technologies, including AI and data-driven platforms. By uniting CiX’s cutting-edge digital capabilities with VFS Global’s extensive global infrastructure and expertise in managing complex service ecosystems, we are positioned to deliver next-generation, integrated solutions to public and private sector clients around the world.

For both companies’ client governments and partners, this will lead to enhanced, tailored solutions that improve citizen engagement, access, and satisfaction.

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