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From a ‘Gut-Feeling’, 50 Years ago…

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CONFESSIONS OF A GLOBAL GYPSY

Dr. Chandana (Chandi) Jayawardena DPhil
President – Chandi J. Associates Inc. Consulting, Canada
Founder & Administrator – Global Hospitality Forum
chandij@sympatico.ca

Continued from last week…

Acknowledgement

A special thank you to Mr. Sriyantha (Simon) Senaratna, Precedent Partner, Simon & Associates, Attorney’s-at-Law and Notary Public, Sri Lanka, who was the Managing Director of Walkers Tours, 50 years ago when they entered the hotel industry. He provided valuable historic information about the beginning of a remarkable journey of a hotel company, for this article.

Cinnamon Hotel Brand

John Keells Group operated their hotel management company under different brand names. In 1970s as Walkers Tours Hotels, in 1980s as Hotel Management & Marketing Services Limited, and in 1990s as John Keells Hotels. In the year 2005, they rebranded their hotel chain as Cinnamon. In 2023, Cinnamon is the largest hotel company in Sri Lanka. They also have four hotels in the Maldives. With the opening of their 16th hotel – Cinnamon Life Colombo, the company will have a stock of 3,288 hotel bedrooms in Sri Lanka and The Maldives. Today, both in terms of the quality of the hotels and the quantity of the room stock, Cinnamon is arguably the greatest hotel company in Sri Lanka.

Generations of board members and professional hoteliers have contributed to this remarkable journey, having many unprecedented successes. In spite of various macro level challenges such as corruption, political instability and the 26-year civil war in Sri Lanka from 1983 to 2009, Walkers Tours/John Keells hotels managed to survive and progress. At the end of the day, it is still important to understand the humble beginning of this hotel company and appreciate the pioneers who commenced that amazing journey, 50 years ago…

How Did Everything Start in 1973?

After reading my recent episodes of ‘Confessions of a Global Gypsy’ dedicated to my time at The Lodge and The Village, Habarana, I received more than the normal volume of reader’s mail. One was a long e-mail from a person with whom I had no contact for 40 years. This person, Sriyantha (Simon) Senaratna was the Managing Director of Walkers Tours when I joined them in 1977.

He wrote to me: “Chandana, this is a voice from the past. I have been following with great interest your series of articles on your life in the leisure industry appearing in the Sunday Island. Firstly, I want to thank you very much for the kind references that you have made about me personally in some of your articles. I was greatly overjoyed, last Sunday when you mentioned the name of Somaratna Silva as the architect of Habarana Village. I would like to mention the background to Habarana Village, which almost did not happen.” After exchanging a couple of further e-mails, he kindly agreed to collaborate with me in writing the following question and answer section of this article. Thank you, Mr. Senaratna!

As a US trained lawyer, how did you end up in the Tourism and Hotel Industry, over 50 years ago?

Answer: In 1970 I returned to Sri Lanka from the US and became an employee of Mr. N. S. O. Mendis, one of the great corporate leaders in Ceylon of that period, owning Mackwoods, Mackinnons, Delmege and the later acquisition, Walkers. He appointed me to the Board of Management to overlook the legal affairs of the behemoth Walkers & Sons. He never stepped into any of his acquisitions, but let the boards run them and report to him directly from time to time at his residence.

At one of the meetings, he mentioned to me that Walkers had a small travel company called Walkers Tours & Travels Limited, and whether I could look it over, in addition to my other duties. I had no idea of the Travel Industry, but he was a marvellous judge of people and he thought that I could do something. So, at the age of 30, I became the Managing Director at Walkers Tours.

How did Walkers Tours & Travels Limited operate in the early 1970s?

They were handling two large charter operations — Tjaereborg Rejser from Denmark and Neckermann from West Germany. I studied the statistics and found out that the profits were razor thin. The greater portion of money was made by the hotels. You will recall that all these groups went on a week-long round trip, which usually included a night in Kandy, a night in Polonnaruwa/Sigiriya and another night in Annuradhapura. I was of the view, if we acquired three nights of the round trip, we would be doing well.

How was the location of Habarana chosen to build the first hotel project of Walkers Tours — The Village?

I felt that the best central location was Habarana, which was the cross road to all these historic attractions in the Cultural Triangle. I suggested to Adrian Wijemanne, the Chairman of the Board of Management, that Walkers build a hotel at Habarana, which would result in Walkers Tour’s profits increasin dramatically. We put forward a proposition to Mr. Mendis who accepted it. I was happy that my ‘gut-feeling’ was accepted by my superiors, at that time.

Thereafter Adrian, Neville Arnolda, Norman Impett and myself went to Habarana to see whether there was a suitable site. After a fruitless day of searching, we returned. After a few days Adrian, who was by then a firm believer in the idea of a hotel in Habarana, suggested that he and I meet the land officials at the Anuradhapura Kachcheri. In his work as a civil servant, he had many dealings with the Anuradhapua Kachcheri.

We met the Chief Clerk at the Kachcheri whom he knew to be a very experienced officer by the name of Perera. He immediately pulled out the one inch survey map of the area, after we advised him of the purpose of our visit. He studied the map for a few minutes, looked up and said, “I have found the ideal place for you at Habarana!”

We were quite surprised, but he said, “Let me come with you to show you the site.” So, when we came to the Habarana junction, we turned right towards Sigiriya and about 200 yards from the junction he asked us to stop the car. We looked around, it was an impenetrable jungle.

He got the help of some villagers and he took us about 200 yards into the jungle and suddenly we were looking at the Habarana Lake. Both Adrian and I looked at each other and smiled. We knew we found our site. The Government gave us 50 acres for 50 years. That was the beginning of Walkers Tours Hotels.

Who originated the concept for The Village Habarana?

Soon after we returned from Habarana to Colombo I immediately contacted Somaratna Silva (Soma) and discussed it with him. Soma was a very close friend of our family and I was his Power-of-Attorney holder whenever he was out of the country. He and I went back to the site and he identified what needed to be done. A few weeks later he came up with the concept of the Village. Mr. Mendis agreed.

Believe it or not, Soma was not a qualified architect, so there are no drawings of the village signed by him. He was the Sri Lankan representative for a large pharmaceutical group, a part of the Heineken Beer empire. In Amsterdam he followed his life’s passion of architecture and went through his training in architecture. When he came back to Sri Lanka, he showed me some of the houses he had constructed for his friends and I was deeply impressed by the concepts and the innovative use of space. In fact, the house I am living in today was designed by Soma, but for purposes of obtaining approval, all his buildings including Habarana Village and Sigiriya Village were signed by local architects.

How did the Ceylon Tourist Board react to The Village Habarana proposal?

Mr. Mendis agreed with Soma’s plans and the drawings. I took those to the Ceylon Tourist Board (CTB) to get their approval. The Development Director at CTB took a look at the drawings and said “What is this? This is not a hotel! I cannot approve this!” As you will recall at that time, the concept of a hotel was a brick-and-mortar structure with a central front office, dining room and bar. That is what he expected. Then I met with M. Y. M. Thahir, the Director General and Dharmasiri Senannayake the Chairman of CTB to convince them of this new concept. Fortunately, after several days they accepted. We commenced the project which was called ‘Habarana Walkinn’.

Who else made significant contributions to The Village Habarana project?

The interior décor of each of 60 initial cottages was done by Chole de Soysa, the wife of our Chairman A. C. H. De Soysa who had just retired as the first Chairman of the CTB. The gardens were landscaped by Bevis Bawa, and Lucky Senanayake did a magnificent mural in the lobby. Then came the choice of a manager. Soma, who had an unerring eye for people, suggested Bobby Adams, whom he had met as the Catering Manager at Queens Hotel in Kandy in 1973.

How and when did John Keells Company get involved in The Village Habarana project?

Meanwhile Mr. Mendis called me one day and said, I am selling Walkers Tours to John Keells, who were then exploring the possibility of entering the tourism sector. They started with Walkers Tours and I joined their main board. With that, Walkers Tours commenced The Village project in 1973 and joined the hotel industry with optimism and ambition to expand quickly.

When I put forward the name of Bobby Adams as the hotel opening Manager for The Village, the board, particularly David Blackler and Mark Bostock objected, saying that Bobby had no experience as a manager of a hotel, but I stood my ground and the rest is history. As you know Chandana, Bobby progressed very well.

When I was working at The Village and The Lodge in the mid-1980s, both hotels had a few weekly buffet dinners, which I heard that you were not keen about. Is that a fact?

Yes, when Habarana Village opened in 1976, I insisted that there will be no buffets whatsoever! Each meal was a sit-down meal. This was equally so when we opened Sigiriya Village. As weekly buffets were so common in all city, resort and roundtrip hotels in Sri Lanka, I wanted The Village to be different and unique, not only in its concept and design, but also in its products and services.

‘No buffet’ policy was not popular with the restaurant staff as you can imagine. When I sat for meals, it sometimes arrived late… perhaps a subtle message to me!! Of course, I noted but let it pass. After I left the company, I believe that policy was changed.

What are the other hotel projects you became involved in when you were the Managing Director of Walkers Tours?

We started with Habarana Village and just before its opening, Dr. Neville Fernando approached me to manage Hotel Swanee. After that, we took over another hotel in the same area called Dulmini owned by a local businessman. Thereafter, the film idol Gamini Fonseka approached me to manage his Sanasuma Hotel in Weerawila. Finally, before I left, we took over Hotel Ceysands owned by Lalith Kotalawela. These were the hotels under my purview in my time at Walkers Tours.

When, why and how did you become a competitor to Walkers Tours / John Keells?

A few years later, in 1979, I left John Keells as I was not in agreement with the manner in which they wished to expand the industry. I resigned and formed Gemini Tours and went on to build Sigiriya Village, which to me is a more classic example of Soma’s ability, where once again Bevis Bawa did marvels with the garden and Lucky Senanayake produced another magnificent mural in the lobby, with the interior décor of the rooms being attended to by Chloe de Soysa.

Before leaving the leisure industry during the time of the LTTE civil war, I also became one of the first Sri Lankans to invest in the Maldives, which I realised at that time was going to be an important tourist destination. When I left the industry on the invitation to be a partner of the long-established law firm D. L. & F. de Sarams, I really was going back to my first love, Law. When I left de Sarams about 29 years ago, I set up my own law firm of ‘Simon and Associates,’ where I still work, leading a set of marvellous lawyers and chartered secretaries, who handle over 400 client companies.

Do you have any other concluding comments?

Yes. In conclusion, I must mention Chandana, that when the Sigiriya Village project was nearing completion in 1980, having already become familiar with your ability and talents, I got Soma to approach you with an offer to be the hotel opening Manager of the Sigiriya Village. With 20/20 hindsight, I believe you made the correct decision by not accepting our offer, because as I see it, you blossomed under John Keells, and thereafter you had a fantastic global career. Congratulations, Chandana! I look forward to reading your column every Sunday.

FINAL ‘CONFESSIONS…’ ARTICLE

After three more articles, on March 5th, 2023, the concluding article of the weekly column: ‘Confessions of a Global Gypsy’ will be published by the Sunday Island. Thank you for your readership over the last two years.



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From stabilisation to transformation without delay

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At a symposium on reconciliation organised by the National Peace Council last week, more than 250 religious clergy, civic activists and political representatives from different communities gathered to discuss the country’s future. Speaking at the event, Minister Bimal Rathnayake explained the government’s approach to national reconciliation. He said the government viewed the country’s recovery in terms of a three stage process. The first stage was stabilisation, the second was development and the third was transformation. Reconciliation, he implied, would come in that final stage. The participation of Opposition Leader Sajith Premadasa at the same symposium, and the constructive nature of his comments, strengthens that hope.

When the present NPP government took office in 2024, the country was emerging from one of the gravest crises in its post Independence history. The economic collapse of 2022 had led to shortages of fuel, food, medicines and electricity. Inflation soared, foreign reserves disappeared and long queues became part of daily life. The political upheaval that followed culminated in the resignation of former President Gotabaya Rajapaksa after mass public protests under the banner of the Aragalaya movement. The country was then governed by a leadership that spoke the language of reform and reconciliation but was widely perceived as lacking a direct popular mandate.

Sri Lanka’s past experience suggests that stabilisation and transformation cannot be treated as entirely separate stages. Postponing reconciliation until some future moment risks repeating the failures of the past. If transformation is endlessly delayed until a supposedly perfect moment arrives, there will always be new crises and new reasons for postponement. Minister Rathnayake’s contention that the government’s immediate priority has necessarily been stabilisation flows from the government’s awareness of the precarious situation the country is. Over the past two years, the government has succeeded to a significant extent in restoring economic and political stability. Inflation has reduced, shortages have ended and public institutions have regained a degree of functionality.

Guaranteed Changes

On the other hand, the country’s development continues to face challenges due to adverse global conditions, including disruptions caused by conflict in the Middle East and extreme weather events that have affected tourism, trade and the cost of living. The danger is that reconciliation may be indefinitely postponed in the name of stabilisation. This danger can be reduced if the government works proactively with the opposition and civil society to commence practical measures of transformation now rather than later. The participation of Opposition Leader Sajith Premadasa at the symposium, and the constructive nature of his comments, has strengthened the sense that bipartisan engagement on reconciliation may now be possible.

The urgency of transformation came through strongly in the presentations made by representatives of the Sri Lanka Tamil and Malaiyaha Tamil communities. ITAK parliamentarian S.Shritharan spoke of the frustration caused by unresolved post war issues in the north and east. He referred to disputes regarding land occupied during the war years, including controversies linked to Buddhist temples and state sponsored settlement activity in areas claimed by local communities. He also pointed to the continuing large scale presence of the security forces in the north and east nearly two decades after the end of the war. These grievances have remained central to Tamil political discourse since the end of the armed conflict in 2009. Families displaced by war continue to seek the return of ancestral lands. Civil society organisations in the north have repeatedly called for greater civilian control over local administration and a reduction in military involvement in civilian life.

Academic research and practical work on the ground have shown that reconciliation cannot be separated from questions of dignity, equality and justice. Former minister Mano Ganesan, leader of the Democratic People’s Front, focused on the longstanding problems faced by the Malaiyaha Tamil community. He spoke passionately about continuing housing shortages, landlessness and economic marginalisation, issues that have persisted since Independence. He also highlighted the devastating impact of recent extreme weather events on estate communities that remain socially and economically vulnerable. The condition of the Malaiyaha Tamil community remains one of the enduring social justice issues in Sri Lanka.

After Independence in 1948, a large proportion of them were denied citizenship and voting rights through legislation that rendered them stateless. Though citizenship rights were eventually restored, the social and economic consequences of exclusion continue to be felt generations later.

Many families still lack secure housing and land ownership despite their immense contribution to the country’s plantation economy. Minister Rathnayake’s responses to both these concerns were politically significant. He argued that recent political developments, including the declining influence of narrow ethnic politics across communities, indicated a major shift in public attitudes. According to him, the political ground has changed in ways that make it increasingly difficult for politicians who rely primarily on ethnic division and communal insecurity to retain public support.

Inter-Connected

There is evidence to support the assessment about the changing political grounding which sees future prospects in the resolution of long standing problems. . The economic collapse of 2022 affected all communities alike and generated a new politics centred on governance, anti corruption, accountability and economic justice. The Aragalaya protests brought together Sinhalese, Tamils and Muslims in a common demand for political change. Although ethnic grievances have not disappeared, the crisis created space for a broader understanding that the country’s future depends on cooperation rather than division. Opposition Leader Premadasa’s comments at the symposium reflected this changing political climate. He emphasised that national reconciliation could not be separated from economic justice and the need to address disparities between regions and social classes.v He also mentioned the need for civil society organisations to take this message to the community. This wider understanding of reconciliation is important because ethnic inequality and economic inequality have often reinforced each other in Sri Lanka’s history.

Academic studies have identified the denial of citizenship rights after Independence as a historic injustice that set back the Malaiyaha community for decades. The challenge now is to ensure that transformation becomes part of the stabilisation and development process itself. Practical first steps are both possible and necessary. The release of civilian lands still under state control, greater devolution of administrative authority, reduction of military involvement in civilian affairs, language equality in public administration and accelerated housing and land ownership programmes in the plantation sector are all measures that can begin immediately without waiting for a final stage of transformation.

The government’s recent commitment that provincial council elections will finally be held this year is therefore significant. These elections have been repeatedly postponed by successive governments. Holding them would not solve the ethnic conflict by itself. But it would signal a willingness to restore democratic institutions and share power in a meaningful way.

Sri Lanka has repeatedly postponed difficult reforms in the hope that a more convenient political moment would eventually arrive. But opportunities are invariably created and fought for instead of being provided as a gift by a benevolent government.

The present moment, shaped by the economic crisis and public demand for accountable government, offers a rare opportunity to move simultaneously towards stability, development and reconciliation. Provincial council elections can be the first meaningful step. But they must not be the last.

by Jehan Perera

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Researchers to shape new environmental policy framework

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Some of the researchers at the meeting

In a significant move aimed at steering Sri Lanka’s environmental governance towards a more science-based and evidence-driven path, the Ministry of Environment has initiated a new collaborative mechanism to integrate leading researchers into national policy formulation and conservation planning.

The initiative was discussed at a high-level meeting chaired by Dr. Dammika Patabendi at the Ministry of Environment on Tuesday, where top environmental scientists, wildlife experts and researchers were invited to contribute towards what officials described as a “strategic transition” in the country’s environmental management framework.

The discussions focused on strengthening the scientific basis of environmental conservation programmes and national policy decisions while creating a more research-friendly environment for academics and field scientists engaged in biodiversity and ecological studies.

Particular attention was paid to long-standing concerns raised by researchers regarding procedural and operational difficulties encountered when conducting studies in collaboration with the Department of Wildlife Conservation and the Forest Department.

Minister Patabendi stressed the need for environmental policies to be guided by credible scientific data rather than ad hoc administrative decisions, ministry sources said.

Among the key proposals discussed was the establishment of a streamlined mechanism that would reduce bureaucratic obstacles faced by researchers in obtaining approvals, accessing field sites and sharing scientific findings with state institutions.

The Minister highlighted the importance of building stronger partnerships between policymakers and the scientific community at a time when Sri Lanka is grappling with escalating environmental challenges including deforestation, biodiversity loss, human-elephant conflict, climate-related disasters and ecosystem degradation.

Environmentalists attending the meeting had also highlighted the urgent necessity of incorporating empirical research into national decision-making processes to ensure long-term ecological sustainability and better resource management.

The meeting brought together several of Sri Lanka’s leading environmental researchers and academics including Rohan Pethiyagoda, Saminda Fernando, Sewwandi Jayakody, Samantha Gunasekara, Dinidu Devapura, Himesh Jayasinghe, Manoj Prasanna, Mendis Wickramasinghe and Suranjan Karunarathna.

Director General of Wildlife Conservation Ranjan Marasinghe also participated in the deliberations.

Officials said the proposed framework is expected to pave the way for a more transparent, data-oriented and scientifically credible environmental governance structure capable of addressing emerging conservation challenges more effectively.

The government expects the new mechanism to support the implementation of practical and scientifically robust programmes aimed at safeguarding Sri Lanka’s ecological future while enhancing cooperation between state agencies and the country’s growing community of environmental researchers.

 

By Ifham Nizam

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Back home … for a special occasion

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Seven Notes: Sri Lankans based in Dubai – with Niluk (second from left)

Niluk Uswaththa, of Seven Notes fame, based in Dubai, surprised many when he and his wife Apeksha, turned up in Colombo, last week … unannounced.

Yes, they had a purpose in their surprise visit … to wish Apeksha’s mum for her birthday, which was on Monday, 18th May, and what a surprise it turned out to be!

In an exclusive chit-chat with The Island, Niluk said that the scene in Dubai is improving and Seven Notes do have work coming their way.

Since the members of Seven Notes are all employed (doing day jobs), they operate only on Saturdays and Sundays.

Niluk: Didn’t come prepared to perform, but obliged
friends in Galle

In fact, to get to Colombo for the birthday surprise (on Monday, 18th May), the band had to skip their 17th May, Sunday gig.

“Although it’s a short vacation, my wife and I are enjoying the setup here,” said Niluk, adding that they spent two days in Galle and that their next destination is Anuradhapura.”

Niluk didn’t come prepared to perform, but he obliged the crowd present, at a friend’s birthday celebrations, in Galle, singing and playing guitar.

They are scheduled to leave for their home, in Dubai, in the first week of June.

Seven Notes is an outfit made up of Sri Lankans and the band has been around for almost nine years.

Niluk came into their scene nearly seven years ago.

“When I went to Dubai, I had offers coming my way but it was Seven Notes that impressed me because of their acoustic style.”

The Dubai’s entertainment scene is showing clear signs of bouncing back and even levelling up in the next few months.

Niluk and Apeksha: Enjoying their short vacation

After a slowdown earlier this year due to regional tensions, shows and festivals are back on the calendar, and organisers say late 2026 could be the busiest concert season in years.

Time Out Dubai says “the 2026 concert calendar is filling up nicely” and “the city is ready to party once again” after some reschedules.

Dubai Summer Surprises in July brings retail activations, comedy nights, and indoor art exhibitions.

Organisers point to a backlog of postponed events that are being rescheduled for late 2026 and early 2027.

Yes, Dubai is calm on the surface but on alert. Life is mostly normal in the city, but there’s a “balancing act” as people watch for escalation.

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