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EFC spurs a dialogue on IT-integrated remote work culture

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The first edition of the HR/IR Forum for 2021 of the Employers’ Federation of Ceylon (EFC) was held recently on the theme of ‘IT-integrated remote work culture: Pandemic and Beyond’.

The webinar-forum which brought together experts in HR/IR, Industrial and Labour Law and disability sector from the EFC and its member-companies, deliberated on opportunities and challenges a remote work culture driven by IT entails in the pandemic-clouded environment. It also brought to the table the shifts to be forged in an IT-driven work culture beyond the pandemic, an EFC news release said.

Opening the forum, Kelum Herat-Gunaratne, Head of Business Transformation, Hirdaramani Group, provided a snapshot of the labor-intensive, diversified conglomerate’s key areas of business impact due to the pandemic which included both primary and supporting activities.

With an unprecedented toll on sales due to market and operation closure, non-supply of raw materials etc. all of which had a ‘domino effect on operations’ as Herat-Gunaratne explained, the company was driven to adapt mitigation strategies which were largely IT-fuelled, the release said.

“All were counting on technology as the answer. Infrastructure and finance too had a huge role to play and we strategized collectively to see how we could adapt to this new environment,” noted Herat-Gunaratne who went on to emphasize that the IT-HR fusion gave new interventions a further thrust.

Resources for remote work, adapting a change in the work culture, and health & safety of the employees were among the core strategies adopted, said the senior professional who went on to remark that the flip-side of the pandemic was that it ‘fast-tracked the implementation of Hirdaramani’s digital transformation strategy’.

Amplifying the existing processes and leveraging the right technology, pushed WSO2 to brave COVID-induced business challenges, remarked Udeshika Ratnavira, Vice President, Human Resources and Administration at WSO2.

Citing monthly town halls, buddy chats, employee surveys, interactive on-boarding sessions, support to set up home offices and creating awareness on coping with crisis as chief strategies embraced by her company, Ratnavira also alluded to the challenges which had to be braved.

“Employees were missing out social experience, their mental health was affected, brainstorming sessions were difficult on the phone and there were domestic interventions impacting work which we had to take stock of.”

With the challenges, learnings were also many said the HR professional who cited prioritizing costs and essentials, investing in technology, fostering a larger and a deeper pool of talent, connectedness, communication, agility, thinking global and wellness among them.

“During a lockdown people with disabilities are placed in a double-lock down,” remarked Manique Gunaratne, Manager, Specialised Training and Disability Resource Centre of the EFC. “Work-from-home policies must ensure that employees with disabilities have appropriate adjustments at home, similar to what they have in their regular workplace,”

Gunaratne urged employers to champion accessibility and disability-inclusion. It is imperative for the employer to understand what format best suits each employee she said emphasizing the importance of enabling telework arrangements, work-related communication and websites on accessible formats.

Support to purchase assistive devices for remote work, promotion of skills of people with disabilities in assistive technologies and online tools are also urgent in moving forward, she added.

Throwing light on IT-integrated remote work and Sri Lankan Labour Law, Sewwandi Jayatunga Wijesekera Head of Solutions (Legal & HR) and Assistant Director General of the EFC, shared some of the common legal concerns raised by the EFC members in navigating through the new business fabric brought about by the pandemic.

Deviations from the terms in the contract of employment, new work arrangements, leave and holidays, remuneration and benefits, monitoring the performance of probationers and poor performers and managing discipline were among these.

“None of the labour laws of Sri Lanka have specific provisions pertaining to new ways of work such as remote work, compelling employers to manage within the existing legal framework,” she observed.

Noting that moving forward, all work agreements should incorporate provisions related to remote work in case of such necessity, she said. All remote work policies should be “employee-friendly, feasible and practical without compromising on the safety of sensitive internal data and information.”

She added that in formulating such policies, work-life balance, occupational safety and health and communication related challenges should be taken into account.

The forum was followed by a panel discussion which gave the participants at the webinar an opportunity to share their thoughts and elicit responses from the experts.



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Customs posts record Rs. 2.26 tn revenue, accelerates digital overhaul

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Sri Lanka Customs delivered its strongest performance in institutional history in 2025, exceeding national revenue targets while fast-tracking deep structural reforms to protect revenue, secure borders and lower trade friction, Customs Director General Seevali Arukgoda said at the International Customs Day celebrations 2026 in Colombo.

Addressing officials, diplomats and private-sector stakeholders under the global theme “Customs Protecting Society through Vigilance and Commitment,” Arukgoda said Customs collected Rs. 2,257 billion, surpassing the Rs. 2,231 billion target, and demonstrating the Department’s expanding role as both a revenue authority and trade facilitator.

“This is not a one-off outcome. It is the result of sustained reforms, disciplined enforcement and a clear strategic focus on protecting revenue while facilitating legitimate trade,” Arukgoda said.

While motor vehicles remained the single largest contributor, general cargo revenue rose 18 percent, signalling improved compliance and higher trade throughput. Enforcement-driven revenue reached Rs. 32 billion, up 10 percent year-on-year, underscoring the growing impact of intelligence-led controls.

“Every rupee secured through enforcement represents revenue protected for the State and confidence restored in the system,” the Director General said.

Beyond revenue, Arukgoda stressed Customs’ frontline role in protecting society, citing interdictions of narcotics, gold, foreign currency, substandard imports and illegal wildlife movements, coupled with firm penalties on non-compliant traders.

A major institutional breakthrough was the data-sharing MoU signed this month with the Inland Revenue Department, enabling parallel audits and coordinated investigations.

“Undervaluation and overvaluation will no longer be low-risk options. This integration closes a long-standing gap in revenue protection,” Arukgoda said.

On trade facilitation, he said Customs has moved decisively toward digital, rules-based clearance, expanding the Authorized Economic Operator (AEO) programme to MSMEs and rolling out platforms such as ‘Track My CusDec’ and Motor Vehicle Verification.

Advance Rulings have also been expanded to cover classification, valuation and rules of origin, fully aligning Sri Lanka with WTO Trade Facilitation Agreement obligations.

Looking ahead, Arukgoda said Sri Lanka Customs has been assigned a Rs. 2,207 billion revenue target for 2026, which the Department is confident of delivering amid continued reform momentum.

He added:”Our priority for 2026 is total digitalisation of remaining manual processes. This is about speed, transparency and eliminating discretion where it does not belong.”

Among the flagship projects is a state-of-the-art cargo examination yard at Kerawalapitiya, scheduled for completion by 2027, expected to reduce physical examinations from 40 percent to 10 percent, easing congestion and supporting higher trade volumes.

Other 2026 initiatives include Pre-Arrival Clearance, fully paperless cargo processing, an Automated Risk Management System, an Electronic Cargo Tracking System, and an electronic auction platform for goods disposal.

Customs will also expand AEO status to SMEs, freight forwarders and Customs House Agents, reducing compliance costs for trusted operators.

Arukgoda also announced the release of Time Release Study 2025, conducted in line with World Customs Organization guidelines, providing data-driven insights to remove bottlenecks across the clearance chain.

In a major governance reform, Sri Lanka Customs will issue a Code of Ethics and Conduct this week, developed with technical assistance from the IMF, WCO, World Bank, UNDP, Presidential Secretariat and CIABOC, and cleared by the Attorney General.

“Integrity is not optional. This Code institutionalises accountability and sets clear standards for every officer,” Arukgoda said.

The event was attended by Minister of Labour and Deputy Minister of Finance Dr. Anil Jayantha Fernando, Deputy Minister of Economic Development Nishantha Jayaweera, senior government officials, diplomats, development partners and retired senior Customs officers.

By Ifham Nizam

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Port City Colombo’s first residential project breaks ground

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Dignitaries at the launch of the landmark project.

Sri Lanka’s most ambitious urban development project reached a critical execution milestone, as construction officially commenced on the first residential development within Port City Colombo. The milestone marks the transition of the country’s flagship Special Economic Zone (SEZ) from regulatory readiness to active private-sector delivery.

The project, Bay One Residences Colombo, is being developed by ICC Port City (Private) Limited, an entity established by International Construction Consortium (Private) Ltd. (ICC), one of Sri Lanka’s most established and experienced construction companies with a long track record of delivering complex, large-scale developments to international standards. The development represents one of the earliest major Sri Lankan private-sector residential investments within Port City Colombo and plays a foundational role in activating the city’s mixed-use urban ecosystem.

“Developed on 269 hectares of reclaimed land, Port City Colombo is now transitioning into a modern urban destination, with its first phase of infrastructure successfully completed. At the forefront of this evolution, Bay One Residences presents a rare first-mover opportunity, thoughtfully designed to enable residents to live, work, and unwind in a truly integrated environment, and backed by ICC’s 45 years of trusted expertise in delivering landmark, large-scale developments,” said Namal Peiris, Managing Director/Chief Executive Officer, International Construction Consortium (Pvt) Ltd.

Situated on a 13,945 square metre prime waterfront plot, Bay One Residences Colombo represents a total investment of approximately US$112 million, inclusive of land and development costs. The development will comprise 231 luxury apartment units, designed to international standards and targeted at both local and international buyers seeking premium urban living within a globally benchmarked city environment.

The commencement of the first residential development also marks an important step in the broader evolution of Port City Colombo, which has been purpose-built as a multi-services SEZ with a transparent, rules-based regulatory framework, world-class infrastructure, and a long-term vision to position Sri Lanka as a competitive destination for global capital, talent, and services. (Port City Colombo)

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Vibrant public participation in Jaffna International Trade Fair 2026

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The Jaffna International Trade Fair (JITF) concluded successfully on January 25, marking its 16th consecutive year at the Muttraweli Grounds, Jaffna. Organised by Lanka Exhibition and Conference Services (LECS) in association with the Chamber of Commerce and Industries of Yarlpanam (CCIY), JITF once again reinforced its position as Northern Sri Lanka’s most influential multi-trade exhibition.

The three-day event attracted over 75,000 visitors, including business leaders, importers, exporters, SMEs, investors, financial institutions, technical professionals, and development agencies. With strong national visibility and extensive promotional outreach, JITF continues to serve as a vital platform for trade, investment, and economic integration in the Northern Province.

This year’s exhibition featured a diverse range of sectors, showcasing innovative products, services, and business opportunities, while facilitating meaningful networking and B2B engagement. Exhibitors reported strong visitor engagement and positive business prospects, reflecting growing confidence in the region’s economic potential.

JITF 2026 once again demonstrated its role as a catalyst for long-term development, fostering partnerships and opening new pathways for sustainable growth in Northern Sri Lanka.

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