Business
Commercial Bank- StrEdge Advisory successfully complete a BPR project
Sri Lanka’s largest private bank- Commercial Bank of Ceylon PLC recently completed a three-year Business Process Reengineering (BPR) project with StrEdge Advisory, the business consultancy arm of StrEdge Group of Companies.
Covering the entire branch network of Commercial Bank, comprising 268 branches across the country, the project included reviewing of processes within the branch network, redesigning of job descriptions and implementation of the same. Further, this exercise covered a process review of the import and export departments and included review and redesigning of the Card Centre and credit card recoveries processes, a StrEdge news release said.
“The branch review covered processes related to assets and liability products and pawning. The BPR project also reviewed operations and centralized functions. The implementation of solutions was driven by a steering committee which consisted of both bank and StrEdge team members,” it said.
“With the customer at the heart of the transformation, Commercial Bank-StrEdge collaboration has added value to the quality of deliverables by the BPR project. ‘Right technology is imperative here, as customers want a quality service with least time spent on processes and StrEdge was able to strengthen the platforms of the Bank further,’ Managing Director/Group CEO of Commercial Bank of Ceylon, S. Renganathan remarks.”
Despite the challenges brought about by the COVID pandemic and the lockdown that followed, the release explained, both teams adapted to new norms and implemented identified solutions, which was yet another feat. The active participation within the implementation supported by highly engaging steering committee structures was headed by Chief Operating Officer, Commercial Bank of Ceylon PLC, Sanath Manatunge who played a key role by facilitating the Bank to steer through change management and project management challenges. The support and the inputs provided by the members of the corporate management of the Bank also was a key factor in the success of the project.
As a home-grown consultancy firm catering to multiple industries covering tri-dimensional elements of ‘people-process and technology’, StrEdge was instrumental in creating the required space to identify the imparities in the key functional areas and provide the right solutions to Sri Lanka’s largest private bank.
“Although we are essentially a local consultancy team, we benchmark ourselves with the best global practices to meet local needs. Our high levels of understanding of the banking industry from both Sri Lankan and global perspectives, coupled with strong connections made towards all levels within the Bank enabled us to drive a BPR project of this scale successfully, going beyond an assignment of traditional consultancy. While it is important to have global best practices in place, the ‘cultural-sensitivity’ cannot be undermined,” says the CEO, StrEdge Advisory and Director, StrEdge Group of Companies, Sumedha Wijesekera.
“StrEdge team’s focus was to create value to the end customer to see Commercial Bank as the ‘Best place to bank with’ and for its employees to see the bank as the ‘Best place to work at’. To realize this, it was important that customer-engaging functions, centralized processing functions and closure of the processes were all interconnected. The approach from a ‘people, process and technology’ perspective which is fundamental to all StrEdge-driven ventures, was crucial for the success of the project,” notes Director, StrEdge of Group of Companies Janaka Epasinghe
Business
HNB Finance bags 2 CMA Reporting Awards 2025
HNB Finance PLC has been honoured with two prestigious accolades at the CMA Excellence in Integrated Reporting Awards 2025, reaffirming the company’s commitment to transparency, good governance, and integrated business performance.
At this year’s ceremony, HNB Finance PLC was awarded Second Runner Up – joint in the category of “Best Integrated Report , Finance and Leasing Sector”, and also received a Merit Award in recognition of its continued efforts to enhance reporting quality and strengthen stakeholder communication.
The CMA Excellence in Integrated Reporting Awards, organised annually by the Institute of Certified Management Accountants (CMA) of Sri Lanka, acknowledge organisations that demonstrate superior financial reporting standards aligned with global best practices. Winners are assessed on key criteria such as financial performance and strategic management, corporate governance and compliance, innovation and digital transformation, sustainability practices, and professional excellence.
Chaminda Prabhath, Managing Director/CEO of HNB Finance PLC, commented on the recognition, “These awards reaffirm our commitment to upholding the highest standards of integrated reporting and transparent financial disclosure. At HNB Finance, we remain focused on delivering sustainable long-term value through robust governance frameworks, prudent financial management, and continuous innovation. The acknowledgement by CMA Sri Lanka reflects the disciplined efforts of our teams across the organization and motivates us to further enhance our reporting quality, strengthen ESG integration, and reinforce our stakeholder centric approach.”
Business
ComBank joins ‘Liya Shakthi’ scheme to further empower women-led enterprises
The Commercial Bank of Ceylon has reaffirmed its long-standing commitment to advancing women’s empowerment and financial inclusion, by partnering with the National Credit Guarantee Institution Limited (NCGIL) as a Participating Shareholder Institution (PSI) in the newly introduced ‘Liya Shakthi’ credit guarantee scheme, designed to support women-led enterprises across Sri Lanka.
The operational launch of the scheme was marked by the handover of the first loan registration at Commercial Bank’s Head Office recently, symbolising a key step in broadening access to finance for women entrepreneurs.
Representing Commercial Bank at the event were Mithila Shyamini, Assistant General Manager – Personal Banking, Malika De Silva, Senior Manager – Development Credit Department, and Chathura Dilshan, Executive Officer of the Department. The National Credit Guarantee Institution was represented by Jude Fernando, Chief Executive Officer, and Eranjana Chandradasa, Manager-Guarantee Administration.
‘Liya Shakthi’ is a credit guarantee product introduced by the NCGIL to facilitate greater access to financing for women-led Micro, Small, and Medium Enterprises (MSMEs) that possess viable business models and sound repayment capacity but lack adequate collateral to secure traditional bank loans. Through NCGIL’s credit guarantee mechanism, Commercial Bank will be able to extend credit to a wider segment of women entrepreneurs, furthering its mission to drive inclusive economic growth.
Business
Prima Group Sri Lanka supports national flood relief efforts with over Rs. 300 Mn in dry rations
Prima Group Sri Lanka has pledged assistance valued at over Rs. 300 million, providing essential Prima food products to support communities affected by the recent floods across the island. This relief initiative is being coordinated through the Ministry of Defence to ensure the timely and effective distribution of aid to impacted families.
As part of this commitment, Prima Group Sri Lanka donated a significant stock of Prima dry rations to the Government of Sri Lanka on 30 November. The consignment will be distributed across multiple severely impacted districts. These supplies will support families facing disruptions to daily life, ensuring they receive assistance as recovery efforts continue.
The handover took place at the Ministry, where the donation was received by the Secretary of Defence, Air Vice Marshal (Retired) Sampath Thuyacontha. Representing Prima Group Sri Lanka, Sajith Gunaratne – General Manager of Ceylon Agro Industries Limited, and Sanjeeva Perera – General Manager of Ceylon Grain Elevators PLC, officially presented the donation.
Prima Group has been standing with the people of Sri Lanka for over 40 years, and this donation reflects its broader commitment to the nation during challenging times. As relief operations continue across the island, the company remains focused on helping families rebuild their lives and supporting the ongoing recovery process in collaboration with the Government Authorities.
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