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Commercial Bank- StrEdge Advisory successfully complete a BPR project

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Sri Lanka’s largest private bank- Commercial Bank of Ceylon PLC recently completed a three-year Business Process Reengineering (BPR) project with StrEdge Advisory, the business consultancy arm of StrEdge Group of Companies.

Covering the entire branch network of Commercial Bank, comprising 268 branches across the country, the project included reviewing of processes within the branch network, redesigning of job descriptions and implementation of the same. Further, this exercise covered a process review of the import and export departments and included review and redesigning of the Card Centre and credit card recoveries processes, a StrEdge news release said.

“The branch review covered processes related to assets and liability products and pawning. The BPR project also reviewed operations and centralized functions. The implementation of solutions was driven by a steering committee which consisted of both bank and StrEdge team members,” it said.

“With the customer at the heart of the transformation, Commercial Bank-StrEdge collaboration has added value to the quality of deliverables by the BPR project. ‘Right technology is imperative here, as customers want a quality service with least time spent on processes and  StrEdge was able to strengthen the platforms of the Bank further,’ Managing Director/Group CEO of Commercial Bank of Ceylon, S. Renganathan remarks.”

Despite the challenges brought about by the COVID pandemic and the lockdown that followed, the release explained, both teams adapted to new norms and implemented identified solutions, which was yet another feat. The active participation within the implementation supported by highly engaging steering committee structures was headed by Chief Operating Officer, Commercial Bank of Ceylon PLC, Sanath Manatunge who played a key role by facilitating the Bank to steer through change management and project management challenges. The support and the inputs provided by the members of the corporate management of the Bank also was a key factor in the success of the project.

As a home-grown consultancy firm catering to multiple industries covering tri-dimensional elements of ‘people-process and technology’, StrEdge was instrumental in creating the required space to identify the imparities in the key functional areas and provide the right solutions to Sri Lanka’s largest private bank.

“Although we are essentially a local consultancy team, we benchmark ourselves with the best global practices to meet local needs. Our high levels of understanding of the banking industry from both Sri Lankan and global perspectives, coupled with strong connections made towards all levels within the Bank enabled us to drive a BPR project of this scale successfully, going beyond an assignment of traditional consultancy. While it is important to have global best practices in place, the ‘cultural-sensitivity’ cannot be undermined,” says the CEO, StrEdge Advisory and Director, StrEdge Group of Companies, Sumedha Wijesekera.

“StrEdge team’s focus was to create value to the end customer to see Commercial Bank as the ‘Best place to bank with’ and for its employees to see the bank as the ‘Best place to work at’. To realize this, it was important that customer-engaging functions, centralized processing functions and closure of the processes were all interconnected. The approach from a ‘people, process and technology’ perspective which is fundamental to all StrEdge-driven ventures, was crucial for the success of the project,” notes Director, StrEdge of Group of Companies Janaka Epasinghe



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Ceylon Chamber’s Investment Summit 2026 to steer Sri Lanka beyond stabilisation

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President Anura Kumara Dissanayake will inaugurate the Sri Lanka Economic and Investment Summit 2026 today, at the Shangri-La Colombo

Sri Lanka’s national economic discourse takes center stage today as the country’s premier private-sector body, The Ceylon Chamber of Commerce, hosts the Sri Lanka Economic & Investment Summit 2026 at the Shangri-La Colombo.

Convening on October 12 and 13, the two-day summit brings together an influential gathering of senior policymakers, international financiers, multilateral development partners, and private-sector captains to chart the island’s next phase of macroeconomic growth.

Held under the theme “Positioning Sri Lanka in a Changing Global Economy: Resilience, Reform, and the Future of Economic Policy,” this year’s forum marks a critical inflection point in the nation’s post-crisis trajectory.

As Sri Lanka shifts its emphasis from immediate financial stabilization toward sustainable, long-term expansion, the summit aims to address the structural imperatives necessary to secure high-impact foreign direct investment (FDI), deepen regional trade integration, and unlock emerging sectors of economic activity.

The core agenda over the two days focuses on building resilience across volatile global market cycles while executing targeted policy reforms. Key working sessions will examine:

Regional Value Chains & Trade Integration: Leveraging Sri Lanka’s strategic Indian Ocean geography to capture higher-value export flows and commercial linkages.

Energy & Infrastructure Transformation: Accelerating renewable energy integration and modernizing national utility policy.

Digital Economy & Public Modernization: Deploying digital technologies across public administration and financial services to enhance operational efficiency and transparency.

Sectoral Priorities: Modernizing healthcare infrastructure and agricultural value-addition to build a robust domestic economic base.

A defining feature of this year’s summit is the strong convergence between state policy and global commercial expertise. Keynote addresses and panel discussions will feature prominent leaders, including Prime Minister Dr. Harini Amarasuriya and T. Krishnakumar, Chief Executive Officer of Reliance Consumer Products Ltd.

They will be joined by senior delegations and policy experts from major global institutions, including:

= The Asian Development Bank (ADB)

= The International Finance Corporation (IFC)

= Standard Chartered Bank

= Zydus Lifesciences

The active participation of the country’s highest executive and legislative leadership across both days underscores a clear policy commitment to private-sector-led growth. By establishing a direct, high-level platform for dialogue between investors and policymakers, the Ceylon Chamber’s summit seeks to refine regulatory frameworks, improve the ease of doing business, and establish a clear, predictable environment for capital formation in the years ahead.

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White House blocks Microsoft from foreign worker hiring programme

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The White House has often made extreme claims regarding international workers and immigration

Microsoft and several other technology firms have been barred by the White House from hiring skilled international workers on a permanent basis through a widely used visa programme.

US Vice-President JD Vance on Thursday accused Microsoft alongside other firms of committing fraud through the use of the H-1B visa programme and a related process for workers from abroad to become permanent US residents.

Vance claimed that Microsoft, one of the most valuable companies in the US, has been effectively replacing American workers with “foreign indentured servants.”

Microsoft said most of the H-1B visas filed over the last financial year were for existing workers, who are paid the same as local staff.

“No company in the US has abused this system more than Microsoft,” Vance said.

He also made similar accusations about Adobe, Cognizant, Infosys, Tata, Wipro, HCL and Capgemini.

The US government will not process any new or pending Permanent Labor Certification Program (PERM) applications from Microsoft or the seven other companies, Secretary of Labor Keith Sonderling said during the same conference.

Sonderling said companies like Microsoft, as well as US universities, have turned into “visa mills” that were “flooding” the US with foreign workers.

The BBC has contacted all of the companies for comment.

The total number of H-1B visas, a precursor to anyone seeking to go through the PERM process, is capped at 85,000 per year.

A spokeswoman for Microsoft noted to the BBC that “the vast majority of Microsoft employees in the United States are Americans.” The company employs more than 200,000 people worldwide.

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ComBank unites stakeholders to prepare agri sector for El Niño

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El Nino awareness programmes conducted by the Bank

In response to emerging climate risks, the Commercial Bank of Ceylon has launched a proactive initiative through its Development Credit Department, to equip Sri Lanka’s agricultural sector against the potential impacts of the 2026 El Niño climate pattern.

Seeking to move the industry from reactive loss management to early climate preparedness, the Bank partnered with leading state universities to execute a two-part educational and technological intervention in September 2026.

The initiative comes at a critical juncture. Sri Lanka’s Department of Meteorology reported an 80% probability of El Niño conditions emerging between June and August 2026, with effects expected to persist through November and beyond. As highlighted by the Food and Agriculture Organization (FAO), El Niño acts as a risk multiplier for rural livelihoods, food production, and water supply.

To mitigate these threats, the Bank’s initiative creates a collaborative network uniting academic institutions, agricultural extension services, technology providers, farming communities, and the financial sector. The awareness programme on El-Niño and its impact on agriculture was supported by 12 Commercial Bank branches, and engaged with more than 1,100 farmers at 15 diverse locations, including Vattapalai, Muththajankaddu, Palampas, Oddusuddan, Siyambalanduwa, Lindula, Neluwa, Kalawana, Pannala, Madampe, Mannar, Vavuniya and Kumalamunai.

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