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Ceylinco General Insurance says ‘Thank You!’ for being selected as ‘People’s General Insurance Brand’ for the 16th consecutive year

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Ceylinco General Insurance expresses its heartfelt gratitude to the people of Sri Lanka for being crowned the ‘People’s General Insurance Brand of The Year’ at the 2022 SLIM Kantar People’s Awards, for an unprecedented 16th consecutive year! As these awards are based on people’s perceptions about brands, the selection process is determined on the results of a survey rather than an application or an evaluation process – and it reflects the true voice of the people of Sri Lanka. Winning the ‘People’s General Insurance Brand of The Year’ demonstrate that Ceylinco General Insurance touches the lives of people across Sri Lanka, earning their trust and loyalty for being a partner to them that delivers its promises.

Ccommenting on the achievement, Mr. Patrick Alwis, Chairman/Chief Executive Officer said, “We are truly humbled to receive this award for the 16th consecutive year and are deeply grateful to people who vote for us year after year. Our unique insurance solutions, customer-centric culture and our unconditional support to people in times of crisis are the pillars of our success. I believe we were able to get even closer to our policy holders and the people of Sri Lanka with the uninterrupted services we provided them to ease their burden even during the height of the lockdowns and amidst a difficult year for all. I have no doubt that this award will really inspire our stakeholders both internal and external.”

The selection process for these awards consists of a nation-wide survey carried out by Kantar Group, UK, deploying a rigorous data collection and analysis process covering all the provinces with over thousands of respondents interviewed one-to-one, making it representative, unbiased and relevant. Therefore, the winners of the People’s Awards reflect the true voice of Sri Lankans from across communities, regions and social segments. The People’s Award is the most coveted award for corporates because it reflects the voice of the people and indicates the brand they love and respect.

During 2021, Ceylinco General Insurance recorded a premium income of Rs. 20.2 billion and paid claims to the tune of Rs. 13.7 billion. The unprecedented amount of money provided in lieu of claim settlements and benefits reflect the company’s continuing commitment to ensuring timely claim settlements to all customers, as Ceylinco General Insurance has always maintained an undisputed and unsurpassed reputation for speedy settlement of claims, most of them On The Spot.

Also, in an exclusive survey carried out on service providers by LMD magazine amongst the general public for over a period of 12 weeks in 2021, Ceylinco General Insurance was chosen as the most popular insurer in terms of ‘Service Excellence’ in the general insurance industry. Ceylinco General Insurance, over the last three decades, pioneered many innovations, spearheading the growth of the insurance industry towards a brighter future, while raising the bar and setting new benchmarks for service excellence and product innovation to ultimately benefit the people of Sri Lanka.



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Resilient banks, nervous markets

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‘Market participants appear to be focusing more on underlying vulnerabilities’

Sri Lanka’s banking system continues to show resilience despite mounting domestic and global economic pressures, but developments across financial markets tell a more cautious story, with foreign investors retreating, market volatility rising, and the rupee remaining under pressure despite a major IMF-related inflow.

According to the Central Bank’s latest Financial Sector Performance report, banks and finance companies entered 2026 with strong credit growth, healthy capital buffers, and improving asset quality. Yet the same report points to growing strains in equity, bond, and foreign exchange markets, suggesting investors remain unconvinced that the country’s recovery is firmly on track.

The contrast between financial institutions and financial markets has become increasingly pronounced.

Licensed banks expanded credit by 24.4% year-on-year during the first quarter, while finance companies recorded even stronger growth of 52.4%. Despite this, foreign investors continued to reduce exposure to Sri Lankan assets. Net foreign outflows from the Colombo Stock Exchange reached US$103.4 million during the first five months of the year, extending a trend that has persisted since 2024.

Reflecting this caution, the All Share Price Index fell 1.4% by end-May, while the benchmark S&P SL20 Index managed only a marginal gain of 0.03%. The Central Bank attributed the subdued performance to heightened sensitivity to global risk sentiment, rising domestic inflation expectations, and external shocks, including geopolitical tensions in the Middle East.

An independent analyst told The Island Financial Review that despite Sri Lanka receiving a fresh US$695 million IMF disbursement in late May, the rupee has continued to face volatility and depreciation pressures.

“Market participants appear to be focusing less on short-term inflows and more on underlying vulnerabilities, including a widening trade deficit, higher energy import costs, geopolitical uncertainties, and concerns about the sustainability of external sector gains,” he said.

The analyst noted that the Central Bank itself acknowledged continued volatility in the foreign exchange market amid increasing external pressures. Meanwhile, government securities have also come under strain, with yields rising from March and increasing further after the Central Bank raised policy interest rates in May.

“Such developments indicate that markets are demanding higher returns to compensate for perceived risks, even as macroeconomic indicators show signs of improvement,” he said.

The contrast is particularly striking when viewed against the banking sector’s performance. Non-performing loans continued to decline, with the Stage 3 loan ratio falling to 9.4% from 12.7% a year earlier. Liquidity and capital levels remain comfortably above regulatory requirements, while lending activity has strengthened, pushing the credit-to-deposit ratio above 70% for the first time in three years.

However, the analyst argued that risks may now be migrating elsewhere within the financial system and broader economy. He pointed to the credit-to-GDP gap moving further into positive territory, a development often viewed as an early warning signal of excessive credit expansion and future vulnerabilities. The Central Bank has already tightened lending standards for vehicle financing and gold-backed loans, two segments that have recorded rapid growth.

“While banks remain profitable and well-capitalised, market signals suggest investors are increasingly focused on inflation risks, exchange-rate instability, geopolitical tensions, and the prospect of tighter financial conditions. The banks appear comfortable. Investors, however, are not yet fully convinced,” he said.

By Sanath Nanayakkare

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SLYCAN calls for stronger climate risk protection mechanisms

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Panel discussion. From left: Sashisni Withana, Assistant Director, ERD, Ministry of Finance; Vidarsha Dharmasena, Head of Sustainability, DFCC Bank; Dennis Mombauer, Director: Research and Knowledge Management, SLYCAN Trust and Indika Sakalasooriya, Communications and Outreach Manager, SLYCAN Trust (Moderator)

Sri Lanka must strengthen its financial and social protection systems to better withstand climate-related disasters, according to experts and stakeholders who gathered at a climate risk finance event organized by SLYCAN Trust in Colombo.

The Lighthouse Event on Climate and Disaster Risk Finance and the Multi-Actor Partnership (MAP), held on 21 May, brought together representatives from government, the financial sector, development agencies, academia, civil society, and international experts to discuss ways of improving the country’s preparedness and resilience against growing climate threats.

Participants emphasized the urgent need for financial protection mechanisms that can support vulnerable communities, small businesses, workers, and public institutions before and after disasters such as floods, droughts, landslides, cyclones, and extreme weather events. Recent impacts from Cyclone Ditwah were cited as a reminder of the financial strain climate shocks can place on households, businesses, and government agencies.

The event also marked six years of the Multi-Actor Partnership on Climate and Disaster Risk Finance in Sri Lanka, a platform established by SLYCAN Trust under a global programme supported by Germany’s Federal Ministry for Economic Cooperation and Development (BMZ).

Dennis Mombauer, Director of Research and Knowledge Management at SLYCAN Trust, highlighted the importance of improving risk and finance literacy, building trust, strengthening institutional capacity, and addressing gaps in data and coordination. He stressed the need for financial instruments that can protect people not only after disasters occur but also in anticipation of future risks.

CARE Germany’s Programme and Contract Manager for International Programmes, Hanna Bartels, underscored the importance of collaboration among governments, financial institutions, businesses, civil society, and communities. She noted that similar initiatives are being pursued in several countries worldwide.

Discussions also focused on sector-specific vulnerabilities, including heat stress in the apparel industry, climate-related disruptions in tourism, and the need for stronger insurance and financial support mechanisms for farmers and rural communities.

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Commercial Bank extends its operations to Port City Colombo

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The Commercial Bank branch at Port City Colombo.

Commercial Bank of Ceylon PLC’s new branch in Port City Colombo is poised to bring world-class banking services to Sri Lanka’s emerging international financial hub.

Located at Building 04 in Area 02 of the Port City Business Centre – Commercial Hub, Commercial Bank’s Port City Colombo branch will function as a fully-fledged banking operation, strengthening the Bank’s presence in one of Sri Lanka’s most strategically significant emerging economic zones. Designed to serve the evolving financial requirements of corporates, investors, businesses, professionals and retail customers within the Port City Colombo ecosystem, the branch offers access to Commercial Bank’s comprehensive portfolio of financial solutions. These include current and savings accounts, fixed deposits, personal and business lending, housing and leasing facilities, credit and debit card services, inward and outward remittances, foreign currency accounts and transactions, trade finance solutions, import and export services, corporate banking, treasury and foreign exchange services, cash management solutions and digital banking facilities.

By combining full-service branch banking with digital capabilities and uninterrupted self-service access, the new branch reflects Commercial Bank’s commitment to delivering future-ready, accessible and internationally aligned financial services in support of Port City Colombo’s growth as a dynamic hub for commerce, investment and innovation.

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