Business
BIMA Lanka processed Rs.2 bn worth of affordable Insurance claims, says Ajith Alexander Director and Country Manager
By Sanath Nanayakkare
BIMA Lanka Insurance Brokers (Pvt) Ltd, a leading insurance broker, and healthcare service provider has been ensuring the well-being of over 1.5 million Sri Lankan citizens through various insurance and healthcare products, since its establishment in 2013.Taking note of the performance of BIMA Lanka within a very short span of time, The Island Financial Review had an interview with BIMA Lanka’s Director and Country Manager Ajith Alexander to determine the services the company provides and to get a better understanding of its future plans.
The following are excerpts from the interview.
Could you explain your role and provide a brief introduction to BIMA Lanka?
I have been the Director and Country Manager of BIMA Lanka for close to three years now. BIMA Lanka was established in the year 2013 and it is a subsidiary of a UK-based company named BIMA. BIMA is a multinational company that specialises in affordable insurance and healthcare products in emerging markets. Our services are provided through technology that enables affordable and accessible solutions for each and every one. At the moment, we are present in three regions, namely South East Asia, South Asia, and Africa, and we are providing healthcare and insurance solutions to more than 25 million people. Our vision is to provide 100 million people with access to high-quality and affordable insurance and healthcare services by the year 2026.
Now, in terms of BIMA Lanka, along with our business partners, we have provided affordable insurance and healthcare services to more than 1.5 million people in the country. We have two main products, Per-Day Insurance, and BIMA Doctor, a 24/7 telemedicine service. We have more than 45,000 customers registered for our telemedicine services.
We have a staff of more than 300 in Sri Lanka which includes customer service and claim processing teams to ensure swift payments to customers. We have processed and paid more than 100,000 claims from our customers totalling over Rs. 2 billion. Our staff includes well-trained sales officers in Colombo, Galle, and Kurunegala, who explain the product features and benefits to customers and register them.
Could you elaborate on the per-day insurance service?
BIMA Lanka brings a product named ‘Per-Day Insurance’ for Sri Lankans with an array of affordable insurance covers. We mainly operate three product lines which are ‘life insurance’, ‘hospitalization insurance’, and ‘accident insurance’. Large insurance companies in the country underwrite these as we have Softlogic Life for life insurance, FairFirst Insurance for hospitalization policy, and Ceylinco Insurance for the personal accident policy. Any Sri Lankan can now obtain an insurance cover starting as low as Rs. 7 per day and can go up to higher values depending on the cover they want. They can pay through any debit or credit card of their choice. If they are a Dialog customer, they can also pay through their mobile bills. Our innovative products and payment technologies are what sets us apart from others. This has helped to break the barriers to provide affordable insurance and health care solutions to any customer in any part of the country.Tell us about your hospitalization cover.
Our hospitalization cover is the highest selling policy and is the most popular policy too. We sell it as a bundle offer which includes the hospitalization insurance cover, and BIMA Doctor which is a 24/7 telemedicine service. A customer can pay as low as Rs. 11 per day going up to Rs. 35/- for this bundle offer.
The process of obtaining this product is extremely easy as one can simply dial the hotline number 1343 without needing to fill out applications like in traditional insurance products which require customers to fill out lengthy forms and require them to go through medical tests. In this cover too, the payment can be made through any credit or debit card that a customer has.
This product provides customers a cover of up to Rs. 6,000 per night of hospitalization and an additional amount of up to Rs. 12,000 per day, for accident hospitalization or the use of an Intensive Care Unit (ICU). Even though we call this product a ‘hospitalization cover’ because customers get a claim when they are hospitalized, this really is an income protection plan. Because you do not need to provide any lengthy bills of hospitalization as merely showing proof that the customer has been hospitalized will help claim the amount. It is a great benefit for the customer, particularly for someone who is a daily wage earner. If someone gets hospitalized the family income will get disrupted but this income will provide them relief.
Further, this cover can be claimed for hospitalization in any government or private hospital by providing proof that the person has been hospitalized. This also provides access to 24/7 high quality teleconsultation from a panel of doctors who are SLMC registered. Not only do they provide consultation, but they also provide the prescription for medicines and lab tests. If one requires any specialist appointment or purchase of medicines or lab tests that need to be carried out, we work with our partner company called ‘Doc990’ for that purpose. Doc990 has tied up with several hospitals, pharmacies, and laboratories in Sri Lanka for fulfilling these services.
What are the future plans of BIMA Lanka?
BIMA Lanka wants to contribute to BIMA’s global vision of providing affordable and high-quality insurance and healthcare service to 100 million people by the year 2026. In line with that vision, BIMA Lanka’s vision is to become the largest affordable insurance and healthcare provider in Sri Lanka by 2024, and within the next one and a half years we need to reach that position and significantly increase the number of families we are covering. We will continue to innovate and bring new products and services to our customers by partnering with leading insurance companies and healthcare companies in the country and we will continue to use technology in a big way to make it easy for our customers to access these services. This is the goal of BIMA Lanka and we want to be with the customer in their time of need. Healthcare and insurance are really underpenetrated in Sri Lanka but these two are critical requirements for people, more so at a time of crisis. Currently, people in Sri Lanka can really relate to that because we are all going through a tough period and if there is a loss of income or shortage of income, healthcare becomes a main concern. But when we have very affordable products in the market, it will definitely provide much-needed relief to more and more families.
Business
Sri Lanka educates women but keeps many out of work, ADB warns
Sri Lanka has one of the most educated female populations in South Asia, yet only about one in three women participates in the labour force, making female workforce participation among the lowest in the region and leaving a significant source of economic growth untapped.
That paradox took centre stage at a knowledge forum organised by the Asian Development Bank (ADB) in Colombo on June 3, where government officials, labour authorities, academics and private-sector leaders examined the deep-rooted barriers preventing women from fully participating in the economy and explored reforms needed to unlock their economic potential.
Opening the event, ADB Country Director for Sri Lanka Shannon Cowlin said the issue extends beyond gender equality and has become a critical economic challenge for a country seeking sustained growth and inclusive development.
“Empowering women to participate fully in the labour force is not only a matter of equality; it is essential for inclusive economic growth and poverty reduction in Sri Lanka,” she said.
The forum, held under ADB’s Serendipity Knowledge Programme (SKOP), focused on findings from a recent ADB-supported study exploring the factors behind Sri Lanka’s persistently low female labour force participation.
Cowlin noted that despite notable progress in education and human development, Sri Lanka continues to lag behind on measures of gender equality and women’s economic participation. She said multiple studies have shown that the factors shaping women’s labour force participation are layered, interconnected and multidimensional.
According to the study, many women remain concentrated in informal, low-paid and insecure employment with limited access to social protection and few opportunities for career advancement. Social and cultural expectations continue to place primary caregiving responsibilities on women, often restricting their ability to pursue careers or remain in full-time employment.
The lack of affordable childcare services, unequal access to digital skills and technology, concerns over workplace safety, sexual harassment and inadequate transport options were identified as major obstacles preventing women from entering or remaining in the workforce.
“These are complex challenges that require action from all stakeholders – government, development partners, the private sector, civil society and academia,” Cowlin said.
She stressed that improving women’s labour force participation would require more than isolated policy interventions, calling instead for structural transformation, stronger infrastructure and care services, progressive workplace practices and broader societal changes that improve women’s mobility, safety and economic agency.
The event featured a presentation by Professor Dileni Gunawardena of the University of Peradeniya, who shared findings from ADB’s study on female labour force participation, followed by a panel discussion involving representatives from the International Labour Organisation, the Department of Labour, MAS Holdings and John Keells Holdings.
Panelists discussed measures to improve the enabling environment for women, including greater investment in the care economy, expanded childcare facilities, enhanced skills development, creating safe, supportive workplaces and career pathways for upward mobility.
Participants agreed that increasing women’s participation in the workforce is not merely ‘a nice to have’ but an economic necessity, particularly as Sri Lanka seeks to accelerate recovery, boost productivity and achieve more inclusive growth.
The ADB said Sri Lanka’s economic recovery presents a unique opportunity to address long-standing structural barriers facing women and to build a more inclusive labour market that fully utilises the country’s human capital.
By Sanath Nanayakkare
Business
ComBank offers exclusive financial solutions to the ‘Guardians of the Skies’
Reinforcing its commitment to those who serve the nation, the Commercial Bank of Ceylon has entered into a Memorandum of Understanding with the Sri Lanka Air Force (SLAF) to introduce a comprehensive suite of concessionary financial facilities for its officers and other ranks.
The partnership, unveiled in a year that marks the 75th anniversary of the Air Force, which was founded in March 1951 as the Royal Ceylon Air Force, reflects a shared recognition of the critical role played by the SLAF as the steadfast ‘Guardians of the skies,’ entrusted with safeguarding the country’s security and sovereignty.
Under the terms of the agreement, Commercial Bank will extend a range of specially tailored financial products to SLAF personnel, including personal loans, leasing facilities, housing loans and credit cards. These facilities will be offered at concessionary interest rates, alongside concessions on documentation charges, enabling Air Force personnel to access financial support on more favourable terms.
The Bank said the initiative is part of its continuing efforts to deliver best-in-class lending solutions that are both accessible and responsive to the diverse needs of its customers. By offering attractive and affordable repayment structures, the scheme is designed to empower SLAF officers and other ranks to meet their personal financial requirements with greater ease and flexibility.
A key feature of the programme is the ability for beneficiaries to align repayments with their income patterns, ensuring that the facilities remain practical and sustainable over the long term. This flexibility, combined with preferential pricing, is expected to make a meaningful difference to the financial wellbeing of Air Force personnel and their families.
Business
Treasury Bill rate hike compounds stock market volatility
The CSE was extremely volatile yesterday mainly due to external and internal negative factors.
‘The escalation of the war situation in West Asia and the proposed tariff hike on Sri Lanka’s exports to the US by the Trump administration are worsening Sri Lanka’s economic woes. Further, the government’s decision to increase the Treasury Bill rate has also created some uncertainty in the market, stock analysts said.
The All Share Price Index was up by 249.83 points, while the S and P SL20 rose by 67.61 points. Turnover stood at Rs 2.79 billion with 11 crossings.
Companies that mainly contributed to the turnover by way of crossings were: Chevron Lubricants 1.5 million shares crossed to the tune of Rs 294 million and its shares traded at Rs 196, TJ Lanka 2.9 million shares crossed for Rs 90.8 million; its shares traded at Rs 31, Citizens Development Business Finance 2.5 million shares crossed to the tune of Rs 80.2 million; its shares traded at Rs 32.50.
ACL Cables 634,248 shares crossed for Rs 60.9 million; its shares traded at Rs 96, CCS 438,000 shares crossed to the tune of Rs 57.4 million; its shares traded at Rs 131, Overseas Realties 991,500 shares crossed for Rs 49.6 million; its shares traded at Rs 50 and Access Engineering 653,000 shares crossed to the tune of Rs 49.3 million; its shares sold at Rs 75.50.
In the retail market companies that mainly contributed to the turnover were; Dialog Rs 133 million (3.2 million shares traded), Seylan Bank (Non-Voting) Rs 110 million (1.7 million shares traded), Colombo Dockyard Rs 96.8 million (751,548 shares traded), Ceylinco Holdings (Non-Voting) Rs 77.5 million (516,000 shares traded), Sampath Bank Rs 74.2 million (530,000 shares traded), JKH Rs 74 million (3.7 million shares traded) and LMF Rs 65 million (781,000 shares traded). During the day 123 million share volumes changed hands in 26272 transactions.
It is said that the manufacturing sector, especially Chevron Lubricants and several other firms performed well, while the banking and financial sector performed too.
Yesterday the rupee was quoted flat at Rs 334.50/335.50 to the US dollar in the spot market on, unchanged from the previous day’s close, dealers said, while bond yields were broadly steady.
The telegraphic transfer rate for Sri Lanka’s rupee against the US dollar was Rs 330.50 buying, Rs 339.50 selling; euro was Rs 381.1884 selling, Rs 395.1054 buying; and the pound Rs 442.6620 buying Rs 456.7076 selling.
A bond maturing on 01.08.2030 was quoted at 12.12/20 percent, down from 12.15.25 percent.
A bond maturing on 15.06.2034 was quoted at 13.12/20 percent, down from 13.15/25 percent.
A bond maturing on 15.03.2035 was quoted flat at 13.15/25 percent.
By Hiran H Senewiratne
-
News4 days agoLankan duo emerge winners in Latin dance championship held in Blackpool, UK
-
News7 days agoIMF urges Lanka not to meddle with exchange rate
-
Business5 days agoIMF’s unstated rate:Sri Lanka’s $695m loan costs about 5.33% per annum
-
Latest News2 days agoKusal Mendis, Pathum Nissanka, bowlers put Sri Lanka 1-0 up
-
News7 days agoState of emergency extended
-
News2 days agoNew US tariffs proposed on 60 countries, including Sri Lanka
-
Business5 days agoSri Lankan scientist-innovator Milinda Edirisinghe introduces AI-integrated gem testing system to gemological world
-
Features6 days agoAre threats to Buddha Sasana external or from within?
