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Activation in a flash: ComBank innovates with Digital KYC procedure for ‘Flash’ accounts

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An innovative video call identity verification feature has been introduced by the Commercial Bank of Ceylon to its ground-breaking digital bank account ‘Flash,’ making it possible for an account to be opened, activated and operated without ever visiting a bank branch.

The unique Digital KYC (Know Your Customer) process allows the Bank to remotely complete the customer verification requirements and provide the Flash account holder full access to all the functions of the activated app. Among these is the linking of other bank accounts, enabling the account holder to transfer money from an account in another bank to top-up the Flash account with funds, the Bank said.

Further simplifying the self-registration process, Commercial Bank now requires those opening a Flash Digital Bank Account to simply fill in a few personal details and upload the specified identification documents via their Flash mobile App. The customer will then be contacted by a bank officer via a video call for the verification and activation of the account.

The winner of the award for the ‘Digital Banking Initiative of the Year’ in Sri Lanka at the 2021 Asian Banking and Finance (ABF) awards, Flash is a comprehensive digital banking app that provides financial services required to manage the lifestyle of a customer across aspects such as daily living and utility expenses, budgeting, saving, financing, eCommerce, environmental awareness, and investments. The app is supported by its own dedicated website – www.flashbank.lk

The Flash Digital Bank Account mobile app is available for download via the Apple App Store, Google Play Store or Huawei App Gallery and offers users anytime anywhere access to a complete suite of financial services and wealth management tools in one seamless application.

Besides providing the standard banking services required by account holders, Flash offers several innovative features and functions that go beyond routine banking. These include a ‘Save the Environment’ a feature which promotes an understanding of the social carbon footprint of consumption by assessing each transaction a user carries out via the app; an ‘Advanced Budgeting’ tab which functions as a personal financial management tool that enables tracking of spending with detailed categorisation of expenses; a Quick Response (QR) payment module that enables users to scan a LANKAQR code of any merchant to make payments directly from their accounts to the merchant for purchases, integration with the PickMe app QR; Flash e-Statements with payment and receipts and detailed e-Receipts for Flash transactions with the option to share via email and WhatsApp; ‘JustPay’ which enables customers to add any bank account to top up Flash and make payments, and the ‘My Payees’ and ‘My Billers’ functions in the homepage menu with recent payee and biller templates.

Additionally, Flash is equipped with a ‘Flash Finance SPACE’ function that generates requests for Personal Loans, Home Loans, Leasing facilities and Education Loans. Flash allows its customers to invest their money in Fixed Deposits for a higher return of interest. Further, Flash allows customers to apply for Health Insurance cover through Fairfirst Insurance with many options, providing higher benefits, enabling customers to look into the most suitable choice for them and their families.

Commercial Bank is Sri Lanka’s first 100% carbon neutral bank, the first Sri Lankan bank to be listed among the Top 1000 Banks of the World and the only Sri Lankan bank to be so listed for 11 years consecutively. It is the largest lender to Sri Lanka’s SME sector and is a leader in digital innovation in the country’s Banking sector. The Bank’s overseas operations encompass Bangladesh, where the Bank operates 19 outlets; the Maldives, where the Bank has a fully-fledged Tier I Bank with a majority stake, and Myanmar, where it has a microfinance company in Nay Pyi Taw.



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Janashakthi Finance relocates Nugegoda branch to enhance customer convenience and accessibility

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Janashakthi Finance PLC, a member of JXG (Janashakthi Group), has relocated its Nugegoda Branch to a more accessible and customer-friendly location at No. 136/5, S. De S. Jayasinghe Mawatha, Nugegoda, further strengthening its commitment to convenience and service excellence.

Situated in the heart of one of Colombo’s busiest urban centres, the new premises offer improved accessibility and enhanced facilities, enabling customers to engage with the Company’s services in a more comfortable and efficient environment.

The branch continues to provide a comprehensive range of financial solutions, including deposits, savings accounts, leasing, gold loans, alternative finance solutions, corporate and SME financing and other tailored financial services designed to meet both individual and business needs.

Nugegoda is a vibrant and densely populated commercial hub, and this relocation allows us to enhance service delivery while providing an improved experience for our valued customers.

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Electricity tariff hike raises questions over fuel pricing transparency

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Electricity power lines in Sri Lanka’s countryside. (File photo

The much discussed latest electricity tariff debate has taken a controversial turn, with senior power sector officials and independent energy analysts questioning whether opaque fuel pricing mechanisms are artificially inflating the cost of electricity generation while shielding politically sensitive petroleum losses.

At the centre of the controversy is the widening gap between diesel pricing and the steep increases imposed on Heavy Fuel Oil (HFO) and naphtha — two fuels heavily used by the Ceylon Electricity Board (CEB)⁠� for thermal power generation.

Energy analysts argue that while electricity tariffs are officially calculated on a “cost reflective” basis, the fuel pricing structure feeding into those calculations appears far from transparent.

A senior CEB official told The Island Financial Review that the present fuel pricing pattern raises “serious economic and policy concerns.”

“The entire electricity tariff framework is built on the assumption that fuel supplied to the power sector reflects actual import costs. But if fuel pricing itself is distorted, then tariff calculations become distorted too,” the official said.

According to CEB operational data reviewed by sector analysts, the utility regularly consumes nearly two-and-a-half times more HFO than diesel for thermal generation. Yet recent fuel revisions saw diesel prices rise only marginally — despite allegations that diesel cargoes had been procured at extraordinarily high dollar values.

Industry analysts pointed out that diesel imported at around USD 286 per barrel resulted in only about a Rs. 10 domestic price increase, while HFO prices surged by nearly Rs. 42 per litre and naphtha by around Rs. 34 — increases estimated at roughly 25 percent.

“This creates the impression that losses on diesel are being absorbed by overpricing HFO and naphtha,” an energy economist said.

“If CPC is maintaining artificially low diesel prices for political or inflation management reasons, the burden appears to be transferred to electricity consumers through thermal generation costs.”

The analyst noted that because the CEB relies heavily on HFO for regular dispatch operations, even relatively small increases in HFO pricing can translate into billions of rupees in additional annual generation costs.

In dollar terms, the implications are substantial.

Power sector officials estimate that every major upward revision in HFO pricing adds several billion rupees to annual generation expenditure, particularly during periods of low hydro availability. Given the depreciation pressures on the rupee and the dollar-denominated nature of fuel imports, the resulting tariff burden on consumers becomes even more severe.

A second senior CEB official expressed concern that institutional checks and balances within the energy sector appeared to be weakening.

“There is growing concern within the industry that the electricity sector regulator is no longer functioning with the level of independence expected of it,” the official said, referring to the Public Utilities Commission of Sri Lanka (PUCSL)⁠.

“The regulator’s responsibility is to independently scrutinise cost submissions, fuel assumptions and tariff calculations. But many in the sector now feel there is inadequate challenge or verification of the numbers being presented.”

The official warned that if regulatory independence is perceived to be compromised, public confidence in tariff revisions could deteriorate further.

A senior engineer attached to the CEB said the issue goes beyond tariff formulas.

“What is missing is cost transparency. There is no publicly accessible breakdown showing actual landed fuel costs, financing charges, hedging exposure, exchange losses, or refinery margins. Without that, nobody can independently verify whether the fuel pricing is truly cost reflective.”

Analysts also questioned the apparent disparity between crude oil acquisition costs and refined fuel pricing adjustments.

“If crude was purchased at almost the same price range, why are HFO and naphtha seeing disproportionate hikes while diesel remains comparatively protected?” one analyst asked.

Several observers believe the answer may lie in broader political and financial calculations.

Keeping diesel prices artificially low helps contain inflationary pressure across transport, logistics and food supply chains. However, critics say it may also help suppress scrutiny over controversial diesel procurements carried out at elevated international prices.

Energy sector sources further alleged that maintaining a lower diesel benchmark may also indirectly soften calculations linked to the long-running coal procurement controversy, where comparative generation cost modelling often references diesel-based thermal pricing.

“This has major political implications because lower diesel benchmarks can influence public perception regarding coal generation economics,” an analyst said.

By Ifham Nizam

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BETSS.COM powers Sri Lanka’s horse racing with landmark three-year sponsorship

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BETSS.COM, the digital platform of Sporting Star, is ushering Sri Lanka’s horse racing into a new era through a landmark three-year title sponsorship of the BetSS Governor’s Cup and BetSS Queen’s Cup.

This long-term commitment by Sports Entertainment Services (Pvt) Ltd, operators of BETSS.COM, marks a significant step in elevating two of the country’s most prestigious racing events—enhancing their visibility, engagement, and relevance in a digitally connected world. As a brand positioned as a “Patron of Elite Sri Lankan Sports & Heritage,” BETSS.COM continues to support and transform iconic sporting platforms that carry deep cultural significance.

The Governor’s Cup and Queen’s Cup are the flagship “blue riband” races of the Nuwara Eliya Racecourse and remain central to the town’s April holiday season—where sport, fashion, and highland tourism converge. Horse racing was first introduced to Sri Lanka in the 1840s by Mr. John Baker, brother of the renowned explorer Samuel Baker, who established a training course for imported English thoroughbreds in the hills of Nuwara Eliya. The inaugural race at the Nuwara Eliya Racecourse was held in 1875, organised by the Nuwara Eliya Gymkhana Club. In 1910, the then Governor of Ceylon, Sir Henry Edward McCallum, inaugurated the prestigious Governor’s Cup and Queen’s Cup. Now in its 153rd year of racing, the event stands as an enduring symbol of Sri Lanka’s rich thoroughbred heritage.

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