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No one left behind: Airtel-NIMH Mental Health Helpline expands to 24/7 service

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Building on the urgent national efforts to enhance access to professional mental healthcare services for all Sri Lankans, Airtel Lanka in partnership with the National Institute of Mental Health (NIMH) announced the expansion of its Whatsapp service into a 24/7 operation.

The expanded service is designed to ensure that anyone facing challenges with their mental health can reliably reach out for help free-of-charge, and be assured of a compassionate and helpful response, day or night.

Prior to this, the NIMH was reachable 24/7 only through the 1926 helpline, and the operating hours of both SMS and Whatsapp lines had been restricted between 8am – 4pm.

“At a time when record numbers of Sri Lankans are facing extreme uncertainty, and unprecedented levels of stress and anxiety, we believe that mobile technology can be better utilized to make sure that every Sri Lankan and especially youth have access to the support they need to more effectively manage their mental health. In this manner, we can ensure that no Sri Lankan is left behind,” Airtel Sri Lanka CEO/MD, Ashish Chandra stated.

He added that moving forward, Airtel would also be working to amplify awareness about the importance of mental health and available services for those facing challenges to young Sri Lankans across the country. In an effort to do so, Airtel sponsored art and trilingual essay competitions conducted by the NIMH. Leveraging existing communications channels and partnerships with educational institutions, these sessions were catered to students of all grades across schools island-wide, in honour of World Mental Health Day 2022 in October.

“Between the lockdowns, and economic hardships, we are seeing an increase in the number of Sri Lankans reaching out for help with a range of mental health issues through the 1926 service. Especially for our younger users, they are often much freer to talk to us through the Whatsapp service in the evenings. We are grateful to the Airtel team for helping us bring these essential services into a 24 hour format, and amplifying the reach of this life-saving service,” NIMH Senior Consultant Psychiatrist, Dr. Pushpa Ranasinghe said.

Since launching 2 years ago on World Mental Health Day 2020, the text-based 1926 service alone has helped to initiate over 1000 life-saving interventions, in addition to providing support, comfort and guidance to many individuals facing challenges with their mental health. Most recently, Airtel partnered NIMH to further expand the SMS service to also include a Whatsapp line.

The initiative is also aligned with Airtel’s global mission to connect and empower youth across the world. Currently Airtel operates in 17 countries across South Asia and Africa, with networks that serve over two billion people. Ranked among the top three mobile operators globally, in recent months Airtel has also engaged in novel partnerships with global tech giants like Google and Meta in order create opportunities for enhancing digital inclusion across the region.

If you or someone you know is facing a challenge with their mental health, simply call, or SMS 1926, or start a chat on Whatsapp by messaging 075 555 1926. Airtel users have access to all these services completely free of charge.



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CEB urged to revise Draft Long Term Generation Expansion Plan, in view of renewable energy needs

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Damitha Kumarasinghe

By Ifham Nizam

The Public Utilities Commission of Sri Lanka (PUCSL) has instructed the Ceylon Electricity Board (CEB) to revise its Draft Long-Term Generation Expansion Plan (LTGEP) 2025-2044, incorporating more robust projections for renewable energy and battery storage, while also reassessing LNG infrastructure and procurement strategies.

The Island Financial Review reliably learns PUCSL Director General Damitha Kumarasinghe emphasized the need for “more robust and realistic cost assumptions for Renewable Technologies and Battery Energy Storage Systems (BESS).”

The Commission stressed that BESS should be valued not just as a renewable integration tool but also for its potential to mitigate power shortages.

The directive also calls for revisions in LNG infrastructure planning, including “a comprehensive analysis covering LNG fuel cost calculation, infrastructure development, procurement contracting options, and risks associated with supply and procurement.” PUCSL has specifically highlighted the importance of evaluating the financial and economic feasibility of a natural gas pipeline from Kerawalapitiya to Kelanitissa.

Kanchana Siriwardena, Deputy Director General – Industry Services, reinforced the Commission’s stance on renewable energy, stating that “further reductions in renewable energy curtailment should be explored by incorporating more BESS.”

The PUCSL’s instructions also mandate incorporating clauses from the Memorandum of Understanding (MoU) with Petronet India, which includes a temporary LNG supply for the Sobadhanavi Plant. The revised LTGEP must also factor in infrastructure costs related to the Floating Storage Regasification Unit (FSRU) and pipeline networks as part of the overall LNG cost calculation.

The CEB is expected to resubmit the revised plan for PUCSL’s approval, ensuring alignment with Sri Lanka’s long-term energy security and sustainability goals.

The PUCSL directive also calls for a comprehensive evaluation of various LNG procurement options and associated risks. These include:

LNG infrastructure development and expansion

Contracting options for LNG procurement

Risks related to LNG supply and procurement stability

Robustness of natural gas demand calculations

Economic feasibility of the proposed natural gas pipeline from Kerawalapitiya to Kelanitissa, given the low plant factors of power stations at Kelanitissa.

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Nations Trust Bank ends 2024 with strong performance, achieving 24% ROE

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Nations Trust Bank PLC reported strong financial results for the twelve months ending 31st December 2024, achieving a Profit After Tax (PAT) of LKR 17 Bn, up 46% YoY.

Nations Trust Bank, Director & Chief Executive Officer, Hemantha Gunetilleke, stated, “The Bank’s performance for the twelve months ending 31st December 2024 showcases our continued growth and expansion across diverse customer segments. Our solid capital position, strong liquidity buffers, effective risk management frameworks, and steadfast commitment to service excellence and digital empowerment remain the key drivers of our success.”

Improvements in the macro-economic environment and successful management of the Bank’s credit portfolio resulted in total impairment charges decreasing by 69% and the Net Stage 3 ratio reducing to 1.6%.

The Bank’s financial performance is supported by its strong capital buffers, with Tier I Capital at 21.47% and a Total Capital Adequacy Ratio of 22.66%, well above the regulatory requirements of 8.5% and 12.5%, respectively.

A strong liquidity buffer was maintained with a Liquidity Coverage Ratio of 320.56% against the regulatory requirement of 100%.

The Bank reported a Return on Equity (ROE) of 24.22%, while its Earnings Per Share for the twelve months ending 31st December 2024 increased to LKR 50.82, against LKR 34.70 recorded during the same period last year.

Nations Trust Bank PLC serves a diverse range of customers across Consumer, Commercial and Corporate segments through multi-channel customer touch points spanning both physical and digital. The Bank is focused on digital empowerment through cutting-edge digital banking technologies, and pioneered FriMi, Sri Lanka’s leading digital banking experience. Nations Trust Bank PLC is an issuer and sole acquirer of American Express Cards in Sri Lanka with market leadership in the premium segments.

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Modern Challenges and Opportunities for the Apparel Industry: JAAF drives industry dialogue

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The Joint Apparel Association Forum (JAAF), in collaboration with Monash Business School and the Postgraduate Institute of Management (PIM) successfully hosted the International Conference on the Apparel Industry 2025 recently in Colombo. This was the second time the event was held, following its inaugural edition in 2018, as part of JAAF’s commitment to fostering dialogue and collaboration within the global apparel sector.

Themed “Modern Challenges and Opportunities for the Apparel Industry”, the three-day event brought together industry leaders, academics, and sustainability experts to discuss pressing issues such as ESG (Environmental, Social, and Governance) compliance, circular economy strategies, technological advancements, and workforce transformation.

A key highlight of the event was the panel discussion on “Current Actions and Their Impact on ESG-Related Outcomes in the Apparel Industry,” featuring:

Felix A. Fernando – CEO, Omega Line Ltd.

Nemanthie Kooragamage – Director Group Sustainable Business, MAS Holdings

Gayan Ranasinghe – Control Union,

Chamindry Saparamadu – Director General/CEO, Sustainable Development Council

Pyumi Sumanasekara – Principal Partner, KPMG Sri Lanka

Discussions emphasized how Sri Lanka’s apparel industry is adapting to global ESG standards, incorporating sustainable production methods, and aligning with evolving regulatory frameworks.

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