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E-commerce: An islandwide phenomenon and a youth-oriented futuristic industry of Sri Lanka – Report

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Daraz Sri Lanka and Sri Lanka Association for Software Services Companies (SLASSCOM) released the first in-depth study on the adoption and use of e-commerce in Sri Lanka during difficult economic times at a roundtable discussion held in Colombo on Monday 30th January 2023. The report titled “E-commerce: A Driver of Inclusive Growth in Sri Lanka?” was presented to and discussed with the State Minister of Technology, Hon. Kanaka Herath, in the presence of key report contributors.

This report is the result of a partnership between Daraz Sri Lanka and the Sri Lanka Association for Software Services Companies (SLASSCOM) and aims to bridge crucial data gaps in the e-commerce industry, while also pointing to essential policy needs.

Dr Ganeshan Wignaraja, a Professorial Fellow in Economics and Trade at Gateway House, Mumbai and a Senior Research Associate at ODI Global, London, designed and co-authored the report together with Ms Anishka De Zylva, Head of Public Policy and Corporate Affairs at Daraz Sri Lanka. The survey was conducted by NielsenIQ Sri Lanka, under the supervision of Ms. Therica Miyanadeniya, Country Director of NielsonIQ Sri Lanka.

Commenting on the report, Dr Ganeshan Wignaraja opined, “An expanding digital economy and the e-commerce sector are supportive of the economy’s shift from crisis to recovery in Sri Lanka’s 75th anniversary of independence. The first report on the sector aims to facilitate discussion of a market-friendly business environment by identifying micro-level dynamics of the e-commerce industry in Sri Lanka.”

The report is based on the meticulous collection of primary data through an islandwide survey of a sample population of more than 4,500 participants undertaken between March 2022 and July 2022. The survey collected information in areas that are relevant to making business strategies and public policies covering the:

(i) the use of e-commerce across provinces and districts;

(ii) the types of goods and services purchased;

(iii) purchasing behaviour during the pandemic;

(iv) user behaviour by characteristics;

(v) the types of devices and payment methods used for e-commerce purchases;

(vi) factors discouraging online purchasing;

(vii) the use of e-commerce for selling goods and services; and

(vii) the influence of government policy on e-commerce transactions from both a seller and consumer perspective.

Rakhil Fernando, Managing Director of Daraz Sri Lanka further added “E-commerce is still a relatively new industry in Sri Lanka. However, one of the main findings of this research is that e-commerce is already an islandwide phenomenon, and it is widely used for purchasing goods and services. Over 50% of the survey respondents in all provinces said they use e-commerce to purchase goods and services, and provinces close to and further away from the Western Province are not lagging in terms of e-commerce adoption. This is a strong indicator that e-commerce will play a catalytic role in advancing retail trade in Sri Lanka, despite the challenging landscape. The survey also provides many insights and ideas for the future growth of the industry, along with suggestions for a better business enabling environment which can lead to unlocking multiple opportunities if implemented within an apt policy framework.”

Ashique M. Ali, Chairperson of SLASSCOM, also explained that, “The accelerated growth of e-commerce has transformed the way businesses operate in the post-pandemic world. We have observed that in our region and beyond, countries that were quick to adopt e-commerce and digital payment methods have witnessed much higher, inclusive economic growth and this positive impact and trend can be beneficial for Sri Lanka, albeit the challenges of the economic crisis. This e-commerce research report provides a baseline for steering the expansion of the e-commerce sector amidst common challenges such as a lack of knowledge on e-commerce and low levels of trust in digital payment methods. We hope the guidance and ideas offered by this report will be appropriately employed by the relevant stakeholders including the government and businesses, to create a more enabling business environment in which all businesses, including MSMES, women-led businesses, and even home-based artisans can thrive and grow in.”

The report will be made available as a downloadable pdf file on the Daraz and SLASSCOM corporate websites to anyone interested in understanding the industry at a deeper level. For more information email corporateaffairs@daraz.lk.



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IMF approves USD695 million for Sri Lanka

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AFP –The International Monetary Fund’s (IMF) board approved two reviews of Sri Lanka’s loan programme, making USD695 million in additional loans immediately available to the island nation.

It is the latest tranche in the country’s four-year USD3 billion bailout, with the Fund warning of further risks due to the economic impact of the Middle East conflict.

Surging oil prices due to the conflict have heavily impacted many import-dependent Asian countries.

“Sri Lanka’s strong implementation under the EFF arrangement has continued despite challenging circumstances,” said the IMF’s Deputy Managing Director and Acting Chair Kenji Okamura.

“Gains from the economic reform programme helped preserve economic resilience and provided room to respond to cyclone Ditwah and the Middle East conflict. The latter, however, has significantly worsened Sri Lanka’s economic outlook and tilted risks to the downside.”

The IMF projects 2026 growth to slow to three per cent, with higher oil prices increasing inflation and weighing on the current account balance.

The board’s approval was contingent on Sri Lanka adjusting certain energy market subsidies issued in the wake of the conflict.

The statement said the Sri Lankan authorities had met the Fund’s requirements on fuel and electricity prices meeting cost-recovery criteria.

Criteria on ensuring no new external debts and on not imposing or intensifying import restrictions “were not observed”, however.

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Cambridge College honours students at awards ceremony

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Guests with an award winner at the certificate and medal awarding ceremony Hindu Cultural Hall in Kandy

The Cambridge College of English Language Training recently held a certificate and medal awarding ceremony to recognize the academic achievements of students who successfully completed Cambridge English examinations.

The ceremony was held at the Hindu Cultural Hall in Kandy with the Vice Chancellor of the University of Peradeniya, Prof. W.M.T. Madhujith, attending as the Chief Guest, while Kandy Mayor Chandrasiri Wijenayake participated as the Guest of Honour.

Founded on March 1, 2024, by English tutor, author and Cambridge TKT lecturer T. Ravichandran, the institution has emerged as a leading centre for Cambridge English examination preparation in Kandy.

Beginning with an initial intake of 30 students, the college has expanded rapidly and currently serves more than 300 students.

The institution’s achievements were further recognized when it received the “Emerging Star Award 2025” at the Annual Coordinators Conference 2025 (South Asia).

The college provides training for students between the ages of seven and 18 across six stages of Cambridge English examinations, including Young Learners English (YLE) Starters, Movers and Flyers, as well as KET, PET and FCE examinations.

Cambridge English qualifications are internationally recognized and are designed to assess language proficiency in line with the Common European Framework of Reference for Languages (CEFR).

The ceremony concluded with the presentation of certificates and medals to students in recognition of their academic performance and commitment.

Text and Pic by SK Samaranayake

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ABC Australia, Maharaja Media Network ink MoU to expand Indo-Pacific media collaboration

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Nishantha Bakmeege President Sri Lanka chamber garment exporters (SLCGE)

The Australian Broadcasting Corporation (ABC Australia) has signed a Memorandum of Understanding with Sri Lanka’s Maharaja Media Network (MMN), marking a significant expansion of media cooperation aimed at strengthening content exchange, co-productions and professional collaboration across the Indo-Pacific.

The agreement builds on an initial broadcast partnership established in 2022 and an expanded licensing arrangement in 2023, under which ABC programming was made available free-to-air to Sri Lankan audiences through MTV Channel (Private) Limited, part of the Capital Maharaja Group.

Under the new framework, the two organisations will collaborate across television, radio and digital platforms, with a focus on co-produced content, editorial exchange, training opportunities and joint storytelling initiatives.

MMN, Sri Lanka’s largest media network, operates across television, radio, digital media, music and film, including MTV Channel (Private) Limited and MBC Networks (Private) Limited.

Australian High Commission officials described the agreement as a deepening of regional media ties. “This will cover co-production, content sharing and broader cooperation across the Asia-Pacific in telling stories that speak to both countries,” said Matthew Duckworth.

ABC International Head Claire M. Gorman said the partnership reflected a shared commitment to public-interest media and stronger regional storytelling.

Capital Maharaja Group Director Chevaan Daniel said the relationship, which began during Sri Lanka’s economic crisis in 2022, had grown through continued collaboration, including during the 2025 Ditwah cyclone response.

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