Business
‘Hike in mental health related issues in the wake of lockdowns’
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“The recent lockdowns and the increased isolation that it caused have led to an increase in mental health related issues. Hence, the need for a WhatsApp based solution is very much the need of the hour. The majority who reach out through the chat-line tend to be young Sri Lankans who are struggling to cope, National Institute of Mental Health (NIMH) Senior Consultant Psychiatrist Dr. Pushpa Ranasinghe said.
“Text messaging is of course a great solution, especially for young people, who tend to be more comfortable chatting instead of speaking, especially when starting a conversation with us, and we are grateful to the Airtel team for supporting our efforts to expand access to mental health,” she added.
An Airtel Lanka press release said in this connection that it in partnership with the National Institute of Mental Health has announced a major expansion of the 1926 Mental Health Helpline to now include a deicated Whatsapp service. Anyone in need of mental health assistance could now reach NIMH’s Mental Health Helpline via Whatsapp on 075 555 1926.
The press release adds: Since going live on World Mental Health Day 2020, the text-based service alone has helped to initiate over 100 life-saving interventions, in addition to providing support, comfort and guidance to many individuals facing challenges with their mental health.
“Airtel is proud to continue supporting the incredible work being done by the team at NIMH, and we hope that the expansion of the 1926 service to Whatsapp will encourage even more Sri Lankans to reach out, knowing that there is always someone there to listen,” said Ashish Chandra, CEO/MD, Airtel Sri Lanka.
He noted that Airtel’s decision to expand the service to Whatsapp was a direct response to young users of the text-based service themselves who tend to show a clear preference for data over voice or text. The additional functionality enabled by the app could also open up new possibilities for the life-saving service – potentially including video-calls, sharing of prescriptions, and voice notes.
“With this latest expansion of the 1926 service, Airtel hopes to reiterate the need for an open and understanding culture around mental health that encourages more young people to reach out to professionals. This is particularly important when they are experiencing times of crisis and may benefit from guidance on their mental health concerns in a safe and anonymous environment. Ultimately, whether you or someone you know is going through a crisis, or just feel like you need a little support, the ability to easily reach out can make all the difference. We hope that by creating the spaces for these conversations to take place, we can help be a part of that change,” Ashish stated.
The expansion of the service, easily accessible for all Airtel users, and everyone on any
mobile network is as a result of the significant success of the Airtel-NIMH 1926 text-based helpline. The 1926 Mental Health Call Line and SMS Line continues to be free for all Airtel users.
In pursuit of that goal, Airtel announced that it would also be committing itself to raising awareness on mental health and all of the available NIMH 1926 helplines across its entire user base, leveraging Airtel’s social media platforms, and the My Airtel App.
Business
Barista rendering coffee ‘cool’ for Sri Lankans
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By Ifham Nizam
Barista, one of Sri Lanka’s most prominent coffee brands, is on a mission to make coffee a staple in every Sri Lankan’s life, says its CEO Dilupa Pathirana.
In an interview with The Island Financial Review, Pathirana outlined the company’s plans to continue its rapid expansion, bringing the coffee culture to every city across the island.
“We want to make coffee a social, accessible beverage that fits into every part of life, said Pathirana. “Whether you’re studying, working, meeting a friend, or just relaxing, we want coffee to be there. The vision is simple – we aim to make coffee a part of everyday life in Sri Lanka.”
Barista, which has been on a remarkable growth trajectory, currently operates over 75,000 square feet of café space across Sri Lanka and is now expanding its reach beyond Colombo. With outlets popping up in cities like Kandy, Sigiriya and Kurunegala, Barista is determined to bring quality coffee to every corner of the island.
The company’s expansion is not just about serving coffee; it’s about creating a community. “We are not just selling coffee; we are offering a place for people to connect, work, and grow, Pathirana shared; “Every outlet is designed to be a community hub, where people can relax, meet, or get some work done.”
In addition to its cafes, Barista is also leading a cultural shift, helping younger Sri Lankans embrace coffee as a part of their lifestyle. Pathirana credits the company for significantly influencing coffee culture in Sri Lanka over the past several years, saying, “If you talk about coffee culture in Sri Lanka today, it wouldn’t have happened without us. We made coffee cool for young people.”
The company’s mission goes beyond just providing coffee. Barista’s franchising model ensures that each outlet is equipped with the full Barista experience—from high-quality coffee and food offerings to consistent training for staff. “We provide full support to franchisees, from design to operations, and even recruitment, said Pathirana. “Everything is designed to ensure that every Barista outlet provides a consistent, high-quality experience.”
Despite the challenges of operating in Sri Lanka’s fluctuating economy, Barista remains focused on providing affordable and accessible coffee. “Our strategy is clear—make good coffee available to everyone. By keeping prices reasonable and outlets in high-traffic areas, we ensure that our coffee is within reach of the general public.”
Looking to the future, Pathirana remains optimistic about Barista’s growth and the potential to continue building a coffee culture that resonates with people of all ages. “We’re just getting started,” he concluded. “Sri Lanka has embraced coffee, and we want to be there every step of the way.”
For Barista, CSR is not a temporary project nor something to boast about in annual reports; it is embedded in the core philosophy of the business. Pathirana emphasized that even in times of adversity, such as the negative profits in 2017-18 and the global pandemic, the company initiated impactful CSR campaigns like the “Share a Meal” initiative. The campaign, which aimed to support SOS children, was launched when the company was struggling, yet Barista managed to raise Rs. 350,000 despite the lack of profits.
Business
Atlas wins Gold and Bronze at the Effie Awards ‘24 for Atlas Max
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Atlas, the leading learning brand in Sri Lanka, is proud to announce its outstanding achievement at the prestigious Effie Awards 2025, securing both a Gold and a Bronze award for its impactful campaign, ‘Write Fast with Atlas Max.’ The awards ceremony held recently recognised Atlas’s innovative efforts in redefining the writing experience for students and youth. This further solidifies its position as a leader in Sri Lanka’s learning landscape.
Atlas Max’s campaign excelled at the Effie Awards by winning the Gold Award in the Education and Training category for improving the learning experience with its high-performance pens. Additionally, it secured the Bronze Award in the Youth Marketing category by winning over teenagers and establishing itself as the ultimate writing companion for speed and reliability.
Commenting on this achievement, Mr. Randika De Silva, Head of Marketing at Atlas Axillia Co Pvt Ltd., said, “We are deeply honoured to receive this recognition at the Effie Awards 2025. At Atlas, our commitment is to make learning fun & enjoyable for students at every stage of their learning journey, and this accolade stands as a testament to our purpose.”
Further elaborating on this prestigious achievement, Mr. Ashan Wickramasinghe, Senior Brand Manager at Atlas Axillia Co Pvt Ltd., added, “Atlas Max is a product dedicated to supporting schoolchildren by delivering innovative solutions that enhance their learning process. This award reflects our efforts to develop products that simplifies writing and helping students learn more efficiently.”
Business
Kaspersky reports nearly 900 million phishing attempts in 2024 as cyber threats increase
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Kaspersky’s security solutions blocked over 893 million phishing attempts in 2024 – a 26% increase from 2023, when the total stood at nearly 710 million. The surge in attempts between May-July is traditionally tied to the holiday season when fraudsters frequently try to lure travelers with scams involving fake airline and hotel bookings, deceptive tour packages and too-good-to-be-true offers.
Experts observed a range of phishing and scam schemes aimed at stealing data, money and installing malicious software. In 2024, cybercriminals often mimicked the websites of well-known brands like Booking, Airbnb, TikTok, Telegram, and others. One ongoing campaign, for example, has been targeting TikTok Shop users. Cybercriminals created fake login pages designed to steal sellers’ credentials. Additionally, scammers capitalized on trending news, orchestrating fraud schemes involving the hype topics, for example cryptocurrency game Hamster Kombat and TON wallets.
Fraudulent schemes also tended to capitalize on fake celebrity images in 2024, falsely promoting giveaways of valuable prizes to fans that were never delivered. The trend persists in 2025.
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