Connect with us

Business

Dilmah Champions Sustainable Supply Chains in Sri Lanka

Published

on

CEO and Chairman of Dilmah Tea, Dilhan C. Fernando, who is also Chairman of the UN Global Compact Network Sri Lanka, addressing an awareness workshop

Dilmah invited to be Patron of the UN Global Compact Network Sri Lanka Supply Chain Working Group

For over three decades, Dilmah has been more than a tea company. It has been the custodian of a philosophy that its Founder, Merrill J. Fernando, described simply: “Business is a matter of human service.” That conviction has guided every decision, from how Dilmah grows its tea to how it engages with the people and communities that make its story possible. Today, that philosophy is once again at the heart of a new milestone, as Dilmah Ceylon Tea Company PLC has been invited to be Patron of the Supply Chain Working Group of the UN Global Compact Network Sri Lanka (Network Sri Lanka).

This invitation recognizes Dilmah’s leadership in reimagining supply chains – not just as pathways of commerce, but as ecosystems of fairness, transparency, and responsibility. It also spotlights the company’s commitment to ensuring that sustainability is embedded in every step of its journey, from the tea fields of Sri Lanka to consumers worldwide.

Building Ethical and Responsible Supply Chains

Dilmah’s supply chain is both local and global. In Sri Lanka, the company works with trusted partners to source tea, herbs, flavours, and packaging materials, while partnering with reputable international suppliers for specialized inputs and machinery. This blend ensures quality, compliance, and alignment with international standards. Significantly, 79 percent of Dilmah’s suppliers are based in Sri Lanka, reflecting its long-standing commitment to local communities. In 2024/25 alone, 71 percent of its total supplier spend – amounting to Rs. 14,494 million out of Rs. 20,440 million – was directed to local businesses, reinforcing its role as an anchor for the national economy.

Supply chain sustainability is not simply an operational goal for Dilmah; it is seen as essential to business continuity itself. With more than 85 percent of the company’s Scope 3 emissions situated within the upstream and downstream value chain, transforming supplier relationships into vehicles for climate action and ethical business is both a responsibility and a necessity.

Supplier Assessments and Accountability

To ensure this transformation, Dilmah has built robust systems for evaluating and engaging suppliers. The Supplier Capability Assessment Form forms the foundation of supplier selection, requiring compliance across a wide spectrum of criteria – business ethics (prohibiting bribery and corruption), labour standards, environmental requirements, food safety and quality assurance, and brand protection.

Suppliers are subject to biannual reviews against a marking scheme developed with input from key departments, while an annual Supplier Sustainability Self-Assessment is used to measure and rate performance. Where gaps are identified, suppliers are supported with extended timelines, mentoring, and follow-ups until they reach the required standards.

This approach reflects Dilmah’s belief that supply chains must be strengthened through collaboration rather than exclusion. As Rishan Sampath, Head of Sustainability and Conservation at Dilmah, explained: “Our approach to supply chains is the same as our approach to tea. It must be authentic, ethical, and respectful of the people and ecosystems that sustain it. A supply chain that is purely transactional cannot endure – it must also be transformational.”

Stronger Together: Supplier Development

To embed sustainability across its supply network, Dilmah launched the Stronger Together initiative, a supplier sustainability roadmap designed to raise awareness and build capacity. This program supports suppliers in areas such as decarbonization, humanitarian action, and compliance with global sustainability requirements, while also providing targeted financial and technical assistance.

The initiative has unfolded in phases. In Phase 1, Dilmah convened a series of supplier conferences tailored to key supply chain segments. Sessions included a July 2023 engagement with packaging suppliers on sustainable packaging innovations, a December 2023 session with the tea sector on climate resilience and ethical labour practices, and a February 2025 forum with ingredient, logistics, and other partners to address global regulations and cross-cutting sustainability challenges.

Phase 2 – Stronger Together 2.0 builds on this foundation, focusing on implementation. It provides practical tools and training across ESG pillars, from carbon foot printing and waste management to human rights and anti-bribery practices. Training sessions also address compliance with emerging standards such as the new EU sustainability regulations. Suppliers are additionally supported with resources for decarbonization projects and humanitarian efforts, particularly in the tea sector. To foster transparency and peer learning, an online platform is being created where suppliers can interact and showcase their sustainability stories.

Recognition of Leadership

Dilmah’s commitment to sustainable supply chains has already earned international recognition. The company was named a finalist at the Reuters Global Sustainability Awards 2025 in the Net Zero: Supply Chain Decarbonization category, making it the only Sri Lankan brand recognized at this level. This acknowledgment reflects Dilmah’s ambitious, science-based climate commitments, validated by the Science Based Targets initiative (SBTi), and its leadership in driving supplier-level decarbonization.

Scaling Impact with Network Sri Lanka

While Dilmah’s internal programmes set a high standard, the company’s ability to influence wider change is magnified through its collaboration with Network Sri Lanka. The Supply Chain Working Group provides a platform for collaboration, shared learning, and collective action, enabling Dilmah to align with global frameworks while strengthening local practice.

“Through Network Sri Lanka, we are not just advancing our own practices – we are part of a larger movement,” said Rishan. “The Network connects us with peers across industries, fosters shared learning, and helps us benchmark against global frameworks. That context is invaluable in ensuring our efforts have both local relevance and international credibility.”

By serving as Patron, Dilmah is helping to catalyze progress on responsible sourcing, human rights due diligence, and decarbonization into supply chains. Its vision is not only to raise the bar within its own operations but also to inspire and enable others to do the same.

The Road Ahead

Looking ahead, Dilmah is committed to building resilient and regenerative supply chains – ones that support farmer livelihoods, strengthen smallholder climate adaptation, and ensure dignity and fairness for workers at every stage. Integrating renewable energy, reducing waste, and scaling decarbonization efforts across the supply network remain priorities.

At the heart of this journey is the same principle that has always guided Dilmah: business must exist to serve humanity. By embedding that belief into the fabric of its supply chain – and by working with Network Sri Lanka to translate global principles into local impact – Dilmah is helping build supply chains that are ethical, transparent, and resilient. Through its actions, the company continues to uphold the Ten Principles of the UN Global Compact – from advancing human rights and fair labour practices to protecting the environment and fostering integrity in all business dealings – ensuring a future where commerce and compassion move hand in hand.



Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

Shinkansen Moment for Sri Lanka: Raghuraman calls for radical export pivot as Japan backs regional value chain

Published

on

Sri Lanka must engineer a “Shinkansen effect” in its export strategy or risk being left behind in a rapidly reorganising global economy, warned Indo Lanka Chamber of Commerce and Industry President M. Raghuraman, setting the tone for a high-powered policy dialogue at the Japan–Sri Lanka Business Cooperation forum held on Monday at the JAIC Hilton.

Raghuraman’s call for radical reform came amid a broader push by Japan and Sri Lanka to reposition the island as a strategic node in a regional industrial and logistics corridor linking India, Japan and the wider Global South.

The event, organised by Japan External Trade Organization (JETRO) and the Japan-Sri Lanka Business Co-Operation Committee, brought together policymakers, industry leaders and Japanese investors to map out a new export-led growth model.

“Sri Lanka cannot afford incremental change,” Raghuraman said. “We need a Shinkansen effect — a radical transformation in how we plug into regional and global value chains.”

With India projected to expand its middle-income population from 430 million to over 700 million by 2030, Raghuraman described the subcontinent as a “pot of gold just 22 miles away.” Yet Sri Lanka, he cautioned, has failed to fully capitalise on its proximity, particularly through delayed negotiations on upgrading existing trade arrangements into a more comprehensive economic partnership.

Echoing this regional logic, Toyokazu Nagamune, Regional Representative for South Asia at Japan’s Ministry of Economy, Trade and Industry (METI), framed the corridor within Tokyo’s evolving economic security doctrine.

“With rising geopolitical risks and protectionism, Japan is diversifying supply chains,” Nagamune said.

“It is neither realistic nor cost-efficient to localise entire supply chains within a single country. That is why regional cooperation — especially between India and Sri Lanka — is critical.”

Japan is actively encouraging investment in strategic sectors such as semiconductors, batteries, solar panels and rare earth components in India. But Nagamune stressed that Sri Lanka has complementary strengths — from high-purity rubber to skilled electronics assembly — that can integrate into these value chains.

He cited practical examples: Sri Lanka supplying rubber components for compressors manufactured in India; high-purity silicon inputs for solar cell production; and value-added intermediate goods that enhance cost competitiveness across the corridor.

Secretary to the Ministry of Trade, Commerce, Food Security and Co-Operative Development K.A. Vimalenthirajah acknowledged that policy recalibration is overdue.

“We need to create an enabling environment for manufacturers and shift from merely promoting trading entrepreneurship,” he said. “Sri Lanka must position itself as a preferred destination facilitating both investors and exporters.”

Vimalenthirajah identified three priorities: expanding physical connectivity — including ongoing capacity enhancements at the Colombo Port; strengthening “soft enablers” such as comprehensive free trade agreements and mutual recognition of standards; and institutional reforms including result-oriented single-window systems for trade and investment.

Confidence-building through policy consistency, he added, is paramount to attracting long-term capital.

From the Japanese private sector perspective, Takayuki Himeno, Chief Research Manager at Mitsubishi Research Institute, Inc., underscored that infrastructure alone will not secure Sri Lanka’s ambitions as a logistics hub.

“Sri Lanka’s strategic location is an advantage, but it is no longer enough,” Himeno said. “The challenge is fragmentation. Ports, airports and industries operate in silos. Physical infrastructure must be synchronised with data connectivity.”

Drawing on MRI’s two decades of experience managing Japan’s national single window and customs systems, Himeno pointed to digital integration — including port community systems and streamlined customs processes — as essential to reducing lead times and boosting export competitiveness.

Moderating the discussion, Ruvini Fernando, Head of Financial Advisory at Deloitte Sri Lanka, framed the conversation within Sri Lanka’s urgent need to diversify exports and identify new product lines and markets.

“When Sri Lanka is looking at development through export promotion and new market access, this is a very timely discussion,” she observed.

The strategic thrust emerging from the forum was clear: Sri Lanka’s small domestic market — just over 21 million people — should not be seen as a limitation but as a catalyst to integrate outward into regional production networks.

For Japan, the message is about resilience and cost-competitive diversification. For India, it is about scaling manufacturing depth. For Sri Lanka, it is about moving decisively from raw material exports to value-added components — and from policy inertia to execution.

By Ifham Nizam

Continue Reading

Business

CSE hits intra-day high in the wake of US-Iran tensions

Published

on

CSE closed after its broader index hit an intra-day high of 24,000 yesterday due to tensions in US-Iran relations and a dip in investor sentiment.

The All Share Price Index closed at 0.21 percent, or 49.77 points, at 23,870.07 while the S&P SL20 closed down at 0.28 percent, or 19.19 points, at 6,731.31.

Market turnover was Rs 4.9 billion with six crossings. Some of those crossings were reported in Hayleys, where 500,000 shares crossed to the tune of Rs 120 million; its shares traded at Rs 240, Distilleries 2 million shares crossed to the tune of Rs 119 million; its shares sold at Rs 59.50, Dipped Products 1.4 million shares crossed for Rs 80 million; its shares sold at Rs 57, Dialog Axiata 2.25 million shares crossed to the tune of Rs 73.6 million; its shares sold at Rs 32.70, JKH 2.4 million shares crossed to the tune of Rs 55.4 million, its shares traded at Rs 22.80.

Market was driven by interest across diverse sectors with both heavyweights and penny stocks drawing attention, brokers said.

Top negative contributors to the ASPI were Sampath Bank (down Rs 1.75 at 162.25), Colombo Dockyard (down Rs 4.75 at 156.50), Dialog Axiata (down 0.60 cents at Rs 32.70 ), DFCC Bank (down Rs 2 at 157) and Commercial Bank (down Rs 1 at 233). During the day 276.9 million share volumes changed hands in 39867 transactions.

It is said that top contributors to the turnover were Dialog, JKH, Acme, Renuka Hotels, Colombo Dockyard, People’s Leasing and Finance and Asia Siyaka.

Manufacturing sector,especially JKH, performed well. The telecommunications sector, especially Dialog, also performed well.

Yesterday the rupee was quoted at Rs 309.30/35 to the US dollar in the spot market , improving from Rs 309.35/40 the previous day, dealers said, while bond yields edged up slightly.

The telegraphic transfer rates for the American dollar were 305.9000 buying, 312.9000 selling; the British pound was 411.8379 buying, and 423.2855 selling, and the euro was 358.4993 buying, 370.0205 selling.

By Hiran H Senewiratne

Continue Reading

Business

Ceylinco Life wins unrivaled global recognition with 12th straight World Finance award

Published

on

Stands with world’s best after receiving ‘Best Life Insurer in Sri Lanka’ title in respect of 2025

Ceylinco Life has once again been recognised as the Best Life Insurer in Sri Lanka by World Finance, securing the prestigious international accolade for an unprecedented 12th consecutive year in respect of 2025.The award positions Ceylinco Life among the world’s most respected life insurance companies, placing it in the distinguished company of global winners such as Sun Life (Canada), Acenda (Australia), China Pacific Insurance (China), CNP Assurances (France), The Talanx Group (Germany), Max Life Insurance (India), Nippon Life Insurance Company (Japan), Swiss Life (Switzerland), Aviva (UK) and MassMutual (USA).

Announcing its 2025 Insurance Industry Awards, World Finance said resilience continues to define the global insurance sector, as firms navigate climate-related claims, rising cyber risks and the rapid evolution of digital underwriting. The magazine noted that this year’s winners exemplify a rare balance between innovation and reliability, earning policyholder confidence while redefining responsible insurance in an increasingly digital age.

Commenting on this latest accolade, Ceylinco Life Executive Chairman R. Renganathan said: “Sustaining this level of international recognition over twelve consecutive years reflects the discipline of our operating culture and the clarity of our long-term strategy. Our focus has always been on building a life insurance business that is resilient across cycles, uncompromising on governance, and deeply aligned with the evolving needs of our policyholders and the communities we serve.”

The World Finance award recognises Ceylinco Life as an organisation that consistently demonstrates operational excellence, financial strength and a strong commitment to customer service. Winners are selected following a rigorous assessment of multiple performance indicators, including underwriting efficiency, policy maintenance processes, exposure to risk, customer retention, claims settlement timelines, new customer acquisition and financial stability measured by premium income, market share, life fund growth and profitability.

The judging process is conducted by a panel representing more than 230 years of combined financial and business journalism expertise, supported by a dedicated research team. Reader insight and experience also play a role in nominations, while the panel is required to avoid bias relating to company size or market depth, enabling a fair evaluation across geographies and business models.

World Finance, established in 2007, is a print and online magazine providing comprehensive coverage and analysis of the global financial industry, international business and the world economy. Its awards programmes are designed to identify and recognise the strongest performers in each market through a structured and transparent evaluation process.

Ceylinco Life has been the market leader in Sri Lanka’s life insurance industry for 21 consecutive years, offering innovative insurance solutions that protect and de-risk the ambitions of policyholders. In 2025, the Company was ranked the most valuable insurance brand in Sri Lanka and the 22nd most valuable brand overall by Brand Finance. It was also voted the People’s Life Insurance Service Provider of the Year for the 19th consecutive year in 2025, reaffirming its position as a brand trusted by millions.

The Company has additionally been adjudged Sri Lanka’s Brand of the Year twice within the past five years and has been recognised among the 10 Most Admired Companies in Sri Lanka by the International Chamber of Commerce Sri Lanka (ICCSL) and the Chartered Institute of Management Accountants (CIMA).

Continue Reading

Trending