Business
NDB achieves unprecedented milestone as the first Sri Lankan bank certified in ISO Trio—ISO 27001:2022, ISO 22301:2019, and ISO 20000:2018
NDB Bank has reached an extraordinary milestone by becoming the first commercial bank in Sri Lanka to secure all three globally recognised ISO certifications: ISO 27001:2022 for Information Security, ISO 22301:2019 for Business Continuity Management, and most recently, ISO 20000:2018 for IT Service Management.
The attainment of ISO 20000:2018 underscores the Bank’s commitment to operational excellence and delivering secure, resilient, and high-quality IT services that meet the evolving needs of customers and stakeholders.
ND’s journey is marked by several firsts in the Sri Lankan banking industry. The Bank was the first in the industry to upgrade its ISO 27001 certification to the latest 2022 version for Information Security Management and the first to secure ISO 22301:2019 for Business Continuity Management. These certifications, achieved ahead of regulatory requirements, demonstrate NDB’s commitment to innovation, security, and resilience, in line with the Central Bank of Sri Lanka’s (CBSL) recommendations for enhancing compliance and operational robustness.
Speaking on this remarkable accomplishment, Indika Gunawardena, CIO & Vice President IT at NDB Bank, stated, “Our ISO certifications reflect more than just adherence to international standards; they highlight our relentless commitment to technological innovation, operational resilience, and customer trust. We are dedicated to leveraging the latest technologies to enhance service delivery and set new industry benchmarks.”
This milestone comes during a year of extraordinary achievements for NDB Bank. Earlier in 2024, NDB was recognised as the “Technology Resilient Company of the Year 2024″ under the local banking category” at the prestigious Digital Trust Awards 2024, organised by ISACA (Information Systems Audit and Control Association), which is a testament to its advanced technological infrastructure and innovation. Additionally, NDB secured recognition at the NBQSA Awards 2024, further solidifying its leadership in digital innovation and service excellence.
NDB’s certifications are a testament to the expertise of its skilled teams and robust technology infrastructure. By adhering to internationally recognised standards, NDB reinforces its position as a trusted banking partner for customers and stakeholders alike. The Bank’s focus on operational excellence ensures that customers can rely on secure, innovative, and efficient services that meet global benchmarks.
Business
PMF Finance reports exceptional six-month performance, highlighting resilience and growth
PMF Finance PLC delivered a remarkable performance for the six months ended 30 September 2024, achieving substantial growth and progress through decisive actions that establish a strong foundation.
Key Highlights:
• A 500% increase in profits, underscoring the company’s robust financial health.
• Improved asset quality, with a drastic reduction in non-performing loans.
• Strategic initiatives driving operational efficiency and customer outreach.
Speaking about the company’s performance, the Chairman of PMF Finance PLC Chandula Abewickrama, stated:
“Our impressive results are a testament to the strategic decisions and resilience of our team. In a period marked by economic uncertainty, we remained committed to providing value to our stakeholders—regulators, investors, employees, customers, and society. This growth underscores our determination to navigate challenges and seize opportunities.”
Under the leadership of CEO Professor Ajith Medis, PMF Finance has undertaken a transformative journey. Since his appointment, the company has focused on cost optimization, branch efficiency, a substantial increase in disbursements, and enhanced customer engagement through digital channels and strategic partnerships.
Reflecting on the company’s achievements, Professor Ajith Medis shared: “Our results reflect the effectiveness of our restructuring efforts and our focus on customer-centric solutions. We set a solid foundation to capitalize on the market growth. Moving forward, we aim to expand our footprint and make financial services more accessible and efficient for communities across the country.”
PMF Finance has recently expanded its network with the opening of three more branches in Jaffna, Chillaw, and Galle and plans to launch additional branches in the coming months. The company also emphasizes its commitment to the SME sector, preparing for sustained growth by ensuring the right mix of talent, resources, and technological tools.
The board of directors, comprising seasoned professionals from diverse industries, continues to guide the company toward achieving its ambitious goals while maintaining the highest standards of governance.
With robust support from its Japanese investment arm, PMF Finance is poised for long-term success. The company aims to rekindle its international partnerships to enhance financial capacity and drive innovation.
As PMF Finance embarks on this new phase, it reinforces its position as a resilient and forward-thinking player in the financial services sector, committed to delivering impactful and inclusive growth.
Business
‘Infinity Group facilitating educational opportunities for Lankan students’
By Steve A. Morrell.
CEO, Infinity Group, Gaurav Batra, was in Sri Lanka recently to facilitate educational facilities for Lankan students who look forward to furthering their education in foreign educational institutions.
Study locations included Australia, UK, Japan, the US and Malaysia. Wide choice of such locations was actively facilitated by the Infinity Group.
Batra when interviewed by the media recently said although student entrants applied for placings in these institutions, successes of entry was somewhat limited. Explaining further he said numerous factors prevented students from studying at institutions of their choice.
Batra said that though in Sri Lanka education in state universities was purported to be free, generally for the average Sri Lankan, education abroad was not generally affordable.
He agreed that the cost factor limited the number of local students enrolling in foreign universities. However, he said the factual position was that the Infinity Group’s track record for facilitating Sri Lankan students’ entry to foreign universities is impressive.
Batra added: ‘Educational disparity in Sri Lanka was evident. Out of over 350,000 students sitting the A/Level examination, reportedly 42,000 secured admission to local universities. Sri Lanka was one of the leading markets for UK universities in 2022.
‘The limited capacity of local universities was evidently a driving factor behind his trend. The UK recorded that Sri Lanka was one of top three fastest growing markets for its education.
‘The Infinity Group’s revenue is an estimated sum of some $14.4 million. The company employs 150 persons committed to re defining excellence in education.
‘Recruitment partners and education providers worldwide include UK, France, Canada, USA, South Africa, UAE, Sri Lanka, New Zealand, Australia, India, the Philippines, Bangladesh, Bhutan, Nepal.’
Business
Union Bank rings in the season with Christmas Carols
Ushering in the festive season Union Bank held its annual Christmas Carols at the St Andrew’s Scots Kirk church. The festive evening brought the Union Bank staff and their families together for a joyous occasion of fellowship and a cheerful rendition of carols.
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