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Mind, Heart and Pocket: AkzoNobel Sri Lanka unveils new engagement initiatives for Dulux painter community

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AkzoNobel Paints Lanka, one of the world’s largest paint and coatings company, has introduced a series of new initiatives to help motivate and support its Dulux painter community in Sri Lanka, while concurrently launching its own digital innovations for customer empowerment.

As part of its ongoing proactive efforts to enhance the satisfaction, motivation, and skills development of its over 5000 member-strong painter community in the country, Dulux has employed a MHP –Mind, Heart and Pocket- approach for its painter engagement journey. This involves efforts and activities towards strengthening the relationship between painters and AkzoNobel (in the form of family gatherings, scholarship opportunities for painters’ children, personalized greetings, etc.), skill and knowledge enhancement (trainings, certifications, complaint handling, etc.), and continuous rewards schemes.

“In offering more painter engagement, encouraging talent development, and by listening to feedback, we hope to foster a more inclusive and respectful work environment for our painters to feel valued,” said Upendra Gunawardhana, Head of Marketing at AkzoNobel Sri Lanka. “We look out for both the professional and personal development of our painter community, and as a result we hope to build on their loyalty to Dulux paints, so that they are always motivated to perform at their best.”

In order to ease operational tasks, AkzoNobel has also developed novel digital enhancements for the benefit of its professional painters – namely in significantly improving its current mechanisms for painter registration, payments, and providing visibility and transparency of spend to prevent paint wastage.

Additionally, the deployment of a simplified QR barcode program for painter loyalty has empowered its painter community by first ensuring they can all participate. Among its many features, “Dulux Connect” enables online tracking of painter purchases and usage to develop mind, heart, and pocket programs to build loyalty and brand advocacy with a core set of painters.



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Ceylinco Life agent among three global finalists for award

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Ceylinco Life’s Ambalantota branch agent AIP Manjula

Ceylinco Life’s Ambalantota branch agent AIP Manjula has been named one of three global finalists for the prestigious Insurance Agent of the Year award at the 11th Asia Trusted Life Agents & Advisers Awards (ATLAA) 2026.

The recognition places a Sri Lankan insurance professional among the finalists in a regional field spanning South Asia, Southeast Asia, East Asia and the wider Asia-Pacific region.

Ceylinco Life said the achievement reflected the calibre and customer-focused approach of its agency force, while recognising Manjula’s professionalism and commitment to policyholders.

The award evaluates insurance agents on criteria extending beyond sales performance, including ethical conduct, client service, policy persistency, digital adoption, innovative practices and contributions to the insurance industry and community.

The awards are organised by Asia Advisers Network and Asia Insurance Review, with LIMRA as co-organiser. An independent judging and balloting process is monitored by KPMG as the official scrutineer. The judging panel comprises senior insurance executives, association presidents and industry experts from across the Asia-Pacific region.

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CEAT Kelani retains AA+ rating for sixth year

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CEAT Kelani Holdings (CKH) has retained its National Long-Term Rating of ‘AA+(lka)’ with a Stable Outlook from Fitch Ratings for the sixth consecutive year, reflecting the company’s financial resilience and leading position in Sri Lanka’s pneumatic tyre market.

The ‘AA+(lka)’ rating, the second-highest on Fitch’s national scale, indicates a very strong capacity to meet financial commitments.

Fitch said CKH’s established market leadership and resilient financial profile remained key strengths, while noting its exposure to price-sensitive, cyclical and highly competitive markets.

The Stable Outlook reflects expectations that the company will maintain its market position despite rising input costs and increasing competition from imported tyres, while preserving adequate credit metrics during periods of weaker earnings and higher investment.

Fitch expects CKH’s established brand, extensive dealer network and adaptive pricing strategies to support its market position. Planned production facility upgrades are also expected to improve product quality, particularly in the radial tyre segment.

The rating agency expects near-term pressure on margins from higher raw material and energy costs but said the company’s low leverage and sound liquidity would provide a cushion.

CKH Chairman Chanaka De Silva said the rating reinforced the company’s focus on disciplined financial management, operational adaptability and long-term investment.

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Commercial Bank leads nationwide aquatic clean-up drive

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Sanath Manatunge, Managing Director/CEO of Commercial Bank and some of the Bank’s staff participating in the coastal cleanup programme

Commercial Bank of Ceylon mobilised employees, customers, volunteers and community members for a nationwide coastal and aquatic clean-up campaign across 20 locations on September 19 to mark International Coastal Cleanup Day 2026.

Conducted under the bank’s sustainability platform, themed ‘Forward Together for a Cleaner Future’, the initiative covered 16 coastal locations and four inland waterways, bringing together stakeholders for a coordinated environmental conservation effort.

The flagship programme was held at Mount Lavinia Beach, with additional activities at Wellawatte and Galle Face beaches. Similar initiatives were conducted by the bank’s regional offices at locations including Kalutara, Negombo, Trincomalee, Batticaloa, Puttalam, Jaffna, Galle, Dondra, Tangalle and along the Mahaweli River.

Employees, management, Future Force volunteers, customers and their families participated alongside the Marine Environment Protection Authority (MEPA), United Nations Global Compact Network Sri Lanka, government and local authorities, environmental organisations and community members.

The bank said the initiative reflected its commitment to water stewardship after adopting Sustainable Development Goal 6 — Clean Water and Sanitation — as a priority goal in 2025.

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