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2024 Work Trend Index Annual Report from Microsoft and LinkedIn unveils critical role of AI in modern workplaces

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The New Hiring Imperative

The 2024 Work Trend Index Annual Report from Microsoft and LinkedIn offers valuable insights into the evolving dynamics of the workplace. To help leaders and organizations overcome artificial intelligence (AI) resistance, Microsoft and LinkedIn examined how AI will broadly reshape and is impacting the work and labor market. They have surveyed 31,000 people across 31 countries, identified labor and hiring trends from LinkedIn, and analyzed trillions of Microsoft 365 productivity signals, along with research from Fortune 500 customers.

The 2024 report reveals three key findings, 1) employees want AI at work and won’t wait for companies to catch up, 2) AI is raising the bar for employees and helping break the career ceiling, and 3) the rise of the power user and what they reveal about the future. With this research, the evidence indicates that those who adapt quickly will lead the way, leveraging AI not to just meet immediate workplace demands, but lead to business transformation.

Employees want AI at work – and they won’t wait for companies to catch up

AI is being woven into the workplace at an unexpected scale. Today, the report shows that 75% of global knowledge workers are now utilizing generative AI, marking a significant shift towards AI-powered productivity. Notably, the use of generative AI has nearly doubled in the last six months, with 46% of survey respondents having started using it within this period. However, while the workforce seems to have wholly embraced AI, leaders are hesitant about its adoption. While 79% of leaders agree their companies need AI to remain competitive, the pressure to demonstrate an immediate return on investment (ROI) is leading to a more cautious approach in adopting the technology.

Nonetheless, employees are taking things into their own hands with 78% of AI users globally bringing their own AI to work (BYOAI) and keeping their AI use under wraps. The report notes that the trend of BYOAI is not limited to Gen Z (18yrs-28yrs). Employees across all age groups are bringing their own AI tools to work, empowering them to keep up with the rapid pace of work.

For employees, AI raises the bar and breaks the career ceiling

The impact of AI on the job market is becoming increasingly evident. As AI becomes central to hiring practices, leaders are prioritizing these skills in their workforce. In fact, 66% of leaders now state they wouldn’t hire someone without AI skills, and 71% would prefer a less experienced candidate with AI proficiency over a more experienced candidate lacking them.

Recognizing the transformative potential of AI, individuals in Sri Lanka are presented with the opportunity to equip themselves with the indispensable AI skills to stay globally competitive, by utilizing resources available in LinkedIn Learning. The 160% surge in the usage of LinkedIn Learning courses targeting AI skills among non-technical professionals over the past six months highlights that AI is rapidly becoming an essential skill across all industries, and not solely within the tech sector.



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Business

UN Global Compact Network Sri Lanka mobilizes business to lead with purpose

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As businesses navigate an increasingly complex operating environment shaped by workforce transformation, evolving stakeholder expectations, technological disruption and shifting market demands, strengthening performance requires more than new strategies. It requires new ways of thinking, leading, and collaborating.

It was against this backdrop that UN Global Compact Network Sri Lanka convened CATALYZE 2026: Social, bringing together business leaders, sustainability practitioners, policymakers, development partners and industry experts to mobilize collective action and equip businesses with the knowledge, partnerships and practical approaches needed to strengthen performance through responsible business.

More than a forum for dialogue, CATALYZE 2026 was designed to help businesses think differently about performance. It reinforced that long-term success is increasingly shaped by how organizations lead, uphold human rights, foster inclusive workplaces, strengthen ethical governance, and build cultures that enable innovation, resilience and trust. Responsible business is no longer separate from business performance — it is fundamental to it.

Aligned with the UN Global Compact’s 2026–2030 Global Strategy, the Forum reflected its three strategic pillars — Equip, Catalyze and Advance — by strengthening business capability, fostering collaboration and mobilizing leadership to accelerate progress on social sustainability.

UN Global Compact Network Sri Lanka’s approach to social sustainability centres on driving this change — recognizing that meaningful progress comes not only through policies and commitments, but through the everyday decisions, leadership behaviours and organizational cultures that shape how businesses operate. CATALYZE 2026: Social encouraged participants to move beyond intention towards implementation, embedding responsible business practices into strategy, governance and organizational culture.

Opening the CATALYZE 2026: Social, Rathika de Silva, Executive Director of UN Global Compact Network Sri Lanka, spoke to the role of responsible business leadership in strengthening Sri Lanka’s global competitiveness:

“Sri Lanka has the workforce, resilience, and opportunity to compete not by being the cheapest producer, but by becoming the most trusted. As global expectations evolve, compliance is no longer simply a cost of doing business — it is the foundation of market access, and the decisions we make today will determine how strongly we compete in the markets of the future.”

The Forum featured keynote addresses, leadership dialogues and technical sessions on the issues shaping the future of business, including business integrity and anti-corruption, human rights, neurodiversity and inclusive workplaces, artificial intelligence and the future of jobs, the Women’s Empowerment Principles (WEPs), responsible sustainability communications, and workforce resilience. Together, these discussions highlighted how responsible leadership, inclusive practices, and strong governance contribute to organizational resilience, innovation, and long-term performance.

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A regional conversation on the future of English language teaching

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Free British Council online conference brings together leading educators from across South Asia to explore how creativity, inclusion and technology can help prepare learners for a rapidly changing world

The British Council has announced the South Asia TeachingEnglish Online Conference 2026, a free three-day event that will convene educators, researchers and teacher educators from across the region to examine one of the most pressing questions facing education today: how can schools equip learners with the creativity, adaptability and communication skills needed to thrive in an increasingly complex world?

Taking place from 23–25 July 2026, the online conference comes at a time when education systems across South Asia are grappling with the challenge of balancing curriculum demands, assessment pressures and evolving learner needs. While English remains a critical gateway to academic and professional opportunities, educators are increasingly seeking approaches that move beyond language acquisition alone to foster critical thinking, collaboration, learner agency and participation.

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The Ceylon Chamber convenes dialogue on energy security and standards for Sri Lanka’s energy transition

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The Ceylon Chamber of Commerce recently hosted a discussion titled “Energy Transition in Sri Lanka: Strategic Insights from Global Markets”, bringing together representatives from the public and private sectors, industry experts, academics, and other stakeholders to examine the opportunities and challenges associated with Sri Lanka’s evolving energy landscape.

Held at a time when countries around the world are accelerating their transition towards cleaner, more resilient, and technology-driven energy systems, the event provided a timely platform to examine renewable energy not only as an environmental priority but as a strategic pillar of national energy security, with implications for economic growth and long-term competitiveness. The discussion also considered the increasing importance of reliable energy infrastructure in meeting the growing demands of digital transformation, including emerging technologies such as artificial intelligence, electric mobility, and data centres.

The programme covered a wide range of topics relevant to Sri Lanka’s energy future, including renewable energy development, energy security, regulatory and policy frameworks, electricity sector reforms, energy storage systems, grid modernization, investment and financing considerations, and international experiences in energy transition. Particular attention was given to the need for creating an enabling environment that supports innovation, attracts investment, including the technical and safety standards required to protect consumers and businesses as storage and solar adoption scales nationally.

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