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Shaping leadership with Sanjiv Hulugalle

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Standing tall and proud against Colombo’s skyline is Cinnamon Life, City of Dreams, the ultimate representation of ultra luxury and a must visit destination for those in search of the extraordinary hospitality. Known for its iconic architecture and tranquil setting, Cinnamon Life stands out in the bustling city. Its core principles include exquisite hospitality, elegant designs, culinary excellence, wellness and cultural immersion, all contributing
to its renowned reputation to appeal to the luxury traveller. This hotel offers the perfect balance of contemporary luxury and Sri Lankan hospitality creativing lasting memories to ensure that each guest feels special.


With a career spanning over three decades and working in twelve countries across five continents Sanjiv Hullugalle the Chief Executive Officer and General Manager of Cinnamon Life at City of Dreams, talks about the countless opportunities that shaped him into the hotelier that he is today. He also shares insights on the operations, unique GM learning that he brings into the hotel and his endeavour to build a strong legacy in the upcoming years.

For him every destination he worked holds dear memories. Now settled in Sri Lanka he is soaking up the new experiences to embrace new opportunities and solidifying hotel’s position as a leading destination in the region.

You recently stepped up as CEO and General Manager and are leading the charge on transforming the hotel into its new incarnation when its an incredibly exciting time for tourism?

Yes, it’s a pivotal time. I returned to lead this transformation because I believe Cinnamon Life can redefine Colombo as a destination. We’re not just opening a hotel—we’re opening a new chapter for Sri Lankan tourism.

You are a grandson of Herbert Hulugalle, a doyen of journalism in then Ceylon. Your mother Sally is Barbara Sansoni’s sister with much her talent. Your father is, Arjuna, a publisher and no mean journalist himself. You were the only boy in a family of five girls. What was it like growing up in Sri Lnka before you went to Australia for your higher education?

What are your current top priorities as GM and what vision do you have for the hotel?

My top priorities: embedding a world-class service culture, nurturing talent, and ensuring we open with soul. My vision to create a space that’s distinctly Sri Lankan yet globally admired.

How has your role as GM evolved over the years?

The GM is no longer a figurehead. We’re brand builders, mentors, and storytellers. You have to be on the floor and in the boardroom—with equal impact.

What have been your biggest takeaways from the hospitality industryand tell us about the key issues it is struggling with?

The industry teaches resilience. But our biggest struggle talent retention, especially post-pandemic. People are looking for meaning and purpose, not just paychecks.

How in Cinnamon life unique in the hospitality space? What are the offerings, the sustainability initiative you planned to introduce?

Cinnamon Life isn’t just a hotel—it’s a city within a city. A place where culture, design, and lifestyle converge in bold, unexpected ways. We’re also redefining sustainable hospitality—with real action, meaningful change, and a deep respect for the world we share.

What are the unique challenges you face now?

We are the largest integrated resort in South Asia — and that’s uncharted territory for many. The scale, the expectations, the pace — it’s new. Driving change in a market that’s used to doing things a certain way takes patience and conviction. But transformation isn’t meant to feel comfortable. It’s meant to move the needle. And we’re not here to blend in — we’re here to raise the bar.

How has the definition of luxury changed over the years?

Luxury today is about creating a sense of belonging. It’s not just about indulgence—it’s about soul, spirit, and community. True luxury gives people the freedom to be themselves, to feel seen and valued. It’s about designing spaces with heart—spaces that welcome everyone and make room for every story.

What does success mean to you?

Success is seeing our people shine—not just in what they do, but in who they are. It’s creating an environment where every team member feels free to be themselves, emotionally connected, and empowered to shape their own future. When creativity and passion are given a platform, something extraordinary happens—people live their story through Cinnamon Life. And when that story resonates, our guests return, and Colombo rises to its rightful place on the global stage.

What are some of the transformation you are planning for the property?

We’re re-imagining guest experiences from arrival to departure. Music, fashion, art, cuisine—it’s a cultural immersion, not just a stay.

What are your targets and expectations for the near future?

In the near term, our focus is on seamless operations—ensuring every detail works in harmony to make doing business easy and intuitive. But beyond that, our vision is deeper. We aim to become the benchmark for integrated resorts in South Asia by building something far more enduring: trust. Trust in our people, in our purpose, and in the community we’re shaping together. Because when we build with heart, we don’t just create a destination—we create a movement.

What are your main target markets?

High-value travellers from India, the Middle East, and the expat Lankan market. We’re also targeting global nomads—those who blend work and travel.

What are you most excited about in regard to the beautiful transformation your hotel is currently going through?

Every day feels like we’re building something iconic. And that’s exciting!

What do you see as the benefits and possibly the challenges of international experience have a lasting impression on you?

My international experience grounds me, but also gives me altitude. The challenge is adapting global standards to local flavor—without compromise.

How do you see yourself evolve as a manager?

I’ve evolved from being operationally obsessed to being culture-first. The human side matters more than ever.

Could you take us through your journey in becoming a successful hotelier so far?

I started young, worked across continents. Every role, every mistake, every mentor shaped me. Hospitality is not a job—it’s a calling.

How is the new Cinnamon Life unique in the hospitality space? What are in various offerings?

Again, it’s our integration. Living, working, playing—all in one destination. It’s never been done like this in Sri Lanka.

What would you say the main factor? That makes a great GM?

Empathy. The best GMs listen more than they speak. You lead from behind, not from above.

You’ve had a long distinguished career? What would you like to do when you hang up your boots?

I’d love to continue giving back. Coach, mentor, maybe even teach. And always stay rooted to this island that gave me so much.



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Grace, grooming and confidence

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The leadership team behind the academy at the head table

Ramani Fenando’s new Image and Etiquette Academy

In a world where first impressions speak before words, Sri Lanka’s beauty icon Ramani Fernando has taken a bold step beyond the salon chair to shape confidence from within. Her newly launched Etiquette and Image Academy is designed to refine not only appearance, but presence, poise and personal power.

Step into a space where confidence meets sophistication, Ramani Fernando Academy is redefining how Sri Lankans approach personal branding ,offering a unique blend of ettiquette, style and communication mastery.

Her newly launched personal branding and EtiquetteAcademy was unveiled in a simple ceremony at the Galle Face hotel. This marks a bold and timely step into the realm of confidence leadership, presence and modern social grace.

Colombo’s social elite, corporate leaders, fashion insiders and longtime clients gathered in celebration of a vision that seeks to shape not just appearance but cofidence building.

Ramani, in her opening speech, said “our courses are carefully designed to meet with international standards, ensuring participants recieve training that meets both local and global expectations.

Ramani Fernando – shaping confidence

Professional face of etiquette training

Faith Launders who is the Director of Etiquette and Protocol in the Academy pointed out this personal branding and etiquette programmes will help participants cultivate grace, confidence and refined personal style through expert guidance. A former Miss Sri Lanka beauty queen, with experience in aviation, will contribute a creative and professional lens to the Academy’s curriculam.

Invitees from the world of fashion gathered to celebrate the occasion

Carolyn Jurie

Chalana at the helm of beauty

She brings professionalism, poise and a strong commitment to cultivate confidence and promote refined social skills among students. Known for her approachable style and inspiring presence, she strives to create an inclusive learning space where students can transform into confident individuals to navigate life with dignity and elegance.

For decades, Ramani has been a transformative force in Sri Lanka’s beauty industry.

and now this venture signals a natural evolution from external refinement to the art of personal distinction.

The programme blends traditional etiquette with contemporary relevance, offering personal branding and professional image building both in social and corporate etiquette. These are some of the programmes:

= Communication skills and body language, grooming, style and wardrobe alignment.

= Digital image and social media conduct.

= Platforms or in social events the ability to command attention with confidence has to become an important tool.

In today’s hyper connected world, impressions are formed in seconds often long before a handshake, whether in boardrooms, diplomatic circles or in the media.

The teaching staff consists of industry experts trainers amd adminitrators led by othe senior professionals

The Managing Director, Lakmini Lenagala, Training and Administrative Manager, Ramono, Navaratnarajah, Personal Assistant, Merisha Aserappa and Chalana Munasinghe are all industry professionals who have experience, theoretical knowledge and practical skills.

They are experienced instructors with hands on expertise in grooming, etiquette, image building and communication.

While the vision of the Personal Branding and Etiquette Academy belongs to Ramani Fernando, its strength lies in the collective expertise of the professionals who bring the programmes to life.

By bringing together specialists from diverse fields, the Academy offers participants a rare opportunity to refine every dimension of their public and private persona under one roof.

Sessions cover skin care, hair, make up, wardrobe planning and colour coordination.

Communication and public speaking recognising that presence is also conveyed though voice and expression, the Academy offers training in articulation tones, posture and body language.

The training also includes table manners, event conduct, professional courtesy and cross cultural awareness. This Etiquette Academy us designed for both women and men offering guidance on grooming, communication, professional conduct and social confidence.

The Academy acts as a transformative space – one that equips individuals not merely to succeed but to stand out with authencity and grace. The institution reflects Ramani Fernando’s belief that true elegance is a way of being not simply a way of dressing!.

By Zanita Careem

Pix by Thushara Athapatu

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From rescue to rewilding, Kalo’s journey continues

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World Wildlife Day 2026:

He arrived at the Elephant Transit Home in Udawalawe on March 23, 2024, barely eight months old. Kalo had spent an unknown number of days trapped at the bottom of an abandoned well near Galenbidunuwewa in Sri Lanka’s Anuradhapura District, separated from the herd he had lost. When wildlife officers from the Department of Wildlife Conservation pulled him out, they found a frightened calf, but also something else: resilience.

Today, nearly two years after his rescue, Kalo is no longer the fragile elephant calf who arrived at the Transit Home alone. He is growing steadily, eating well, and has fully integrated into a group of calves preparing for eventual release. His progress is measured not only in size, but in behaviour like social bonding, herd interaction, and independent foraging skills that will determine his readiness for life beyond human protection. Since his arrival, Kalo has grown from 125 kilograms to over 300 kilograms. The wounds he sustained before rescue have fully healed, and he is no longer on any specific medical treatment instead routine management only. He is, by every measure, active, playful, and thriving.

The Elephant Transit Home, also known as Ath Athuru Sevana, has operated within Udawalawe National Park since 1995. It is not an orphanage in the traditional sense. There are no rides, no performances, no human dependency. Human contact is limited strictly to feeding and veterinary care. The rest of the time, the calves are left to bond with one another.

That philosophy is intentional. Elephants are deeply social animals, and calves that grow too attached to humans struggle to survive in the wild. The daily play, the hierarchy, and the formation of peer bonds are all part of a structured rehabilitation process designed to prepare them for rewilding.

Since its establishment, more than 200 orphaned elephants have passed through the Elephant Transit Home. Over 100 have been successfully released back into the wild. In July 2025 alone, six young elephants were returned to Udawalawe National Park during the facility’s 26th release. If all continues as planned, Kalo will follow that path in 2029.

On May 8, 2024, less than two months after Kalo’s rescue, Sun Siyam Pasikudah formalised its long-term commitment to his care through the CarePhant initiative under Sun Siyam Care. The resort pledged ongoing monthly contributions to support Kalo’s nutrition, veterinary care, and daily rehabilitation needs through to his planned release.

Sun Siyam Care is the group’s overarching sustainability programme that integrates environmental stewardship, biodiversity conservation, community engagement, and long-term socio-economic value creation across all Sun Siyam Resorts in the Maldives and Sri Lanka. Through Sun Siyam Care, we invest in initiatives that protect marine and terrestrial ecosystems, reduce waste and single-use plastics, improve resource efficiency, support renewable energy and local sourcing, and promote awareness and participation among guests and communities alike. Kalo’s journey from rescue to rewilding is one example of how Sun Siyam Care extends beyond hospitality, connecting responsible tourism with meaningful environmental and wildlife conservation impact.

“We are delighted to embark on the CarePhant project and become stewards of Kalo’s well-being. Sri Lanka’s elephants are not just a conservation issue; they are part of the living identity of this island, and we feel a genuine responsibility to play our part in protecting them,” said Arshed Refai, General Manager, Sun Siyam Pasikudah.

For Chaminda Upul Kumara, Sustainability Project Manager at Sun Siyam Resorts, the commitment reflects the deeper purpose of Sun Siyam Care. “Conservation is not a single moment. It is a process that requires patience and consistency. With Kalo, we committed to being part of that journey from rescue to release. Every month of support is an investment in his return to the wild,” said Upul.

In the month that marks World Wildlife Day, observed on 03rd March, Kalo’s story serves as a reminder that conservation is not abstract. It is individual. It is long term. And it depends on partnerships between public institutions and responsible private sector actors. In a landscape where habitat loss and human–elephant conflict continue to threaten Sri Lanka’s wild elephant population, sustained commitments like CarePhant demonstrate how responsible tourism can contribute to tangible, measurable conservation outcomes.

Sun Siyam Pasikudah, which holds Travelife Gold Certification and operates under the broader Sun Siyam Care sustainability framework, integrates conservation, local sourcing, and community engagement into its daily operations. The CarePhant project builds on that foundation by linking responsible hospitality directly to wildlife protection.

Three years from now, in 2029, Kalo is expected to walk beyond the protective boundaries of the Elephant Transit Home and into Udawalawe National Park as a young wild elephant. Every veterinary check, every month of nutritional support, and every bond formed within his herd brings him closer to that moment.

“When Kalo walks back into the forest in 2029, it will mark the completion of a journey that began in crisis but was sustained through commitment,” added Arshed Refai. “We are proud that Sun Siyam Care is part of that long-term promise.”

Until then, Kalo continues doing what young elephants at Ath Athuru Sevana are meant to do: growing, learning, and preparing quietly for a life in the wild.

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Pakistan’s 86th National Day celebrated in Sri Lanka

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The High Commission of the Islamic Republic of Pakistan and the Pakistani community based in Sri Lanka celebrated the 86th National Day of Pakistan with traditional flavour and resolve to make Pakistan a strong, vibrant and progressive democratic welfare state.

The day commemorates a defining moment that led the foundation for the creation of Pakistan.

The ceremony commenced with the raising of their national flag, fluttering proudly against the morning sky, symbolising faith, unity and discipline, the ideals upon which the nation was built. Dignitaries, members of the diplomatic corps, community leaders and guests gathered in silence as the national anthem resonated creating an atmosphere charged with emotion and national pride .

Cultural elegance added a distinctive charm to the occasion, with traditional attire and warm exchanges reflecting the rich heritage of Pakistan. Guests were later invited to partake in light refreshments, providing an opportunity for cordial interacton and celebration.

Acting High Commissioner of Pakistan, Zunaira Latif unfurled the Pakistani flag to the tune of Pakistan’s national anthem in a ceremony held at the Pakistan High Commission

The National Day of Pakistan is celebrated on 23rd March every year in remembrance of the historic 1940 resolution passed in Lahore, calling for a separate homeland for Muslims of the subcontinent that ultimately led to the creation of Pakistan on August 14, 1947.

Special messages by the President and the Prime Minister of Pakistan were readout, in which both the leaders highlighted the importance of the day and paid tributes to Quaid-e-Azam Muhammad Ali Jinnah.

The Acting High Commissioner of Pakistan in her message on the occasion said that Pakistan and Sri Lanka continue to maintain their traditionally close and mutually beneficial relations, based on mutual respect and trust. She said that the strength of the Pakistan – Sri Lanka relationship lies in diversified engagement in many fields such as trade, defence, science, culture, and education. She also extended sincere greetings and best wishes on behalf of the government and people of Pakistan to the government and people of Sri Lanka.

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