Business
No government kept commitment on SriLankan Airlines, says industry veteran
by Sanath Nanayakkare
The situation in SriLankan Airlines has deteriorated to its present level as successive governments failed to keep the commitment they had stated publicly, to turn around the struggling airline with necessary reforms, veteran aviator Capt. Milinda Ratnayake said.
He made this remark at a webinar hosted by Advocata Institute recently, with a view to promoting sound policy ideas for Sri Lanka.
Capt. Ratnayake’s illustrious career has spanned over 40 years in Air Ceylon, Air Lanka and SriLankan Airlines, and he has clocked over 15,000 hours of flying passenger aircraft, Besides his flying career, he possesses a wealth of managerial experience in the aviation industry.
“We are an island nation. So we do need an airline because we can’t always ask for help from neighbouring countries in emergency times or for other vital aviation needs. And we do need an airline for Sri Lanka Tourism too. But the question is how do we run our airline without making it a burden on the national economy, or at least at a breakeven if profits can’t be made. I know that all the governments in the last few decades came to power with an avowed commitment to turning SriLankan Airlines into a profitable organisation. A new government would come and appoint a new chairman, a new CEO, a new marketing team etc and they get the ball rolling to run things efficiently and productively. And then after sometime the government would come and say that they want the Airline to go to a new destination, and the Airline’s management team is back to the drawing board because they can’t refuse a request made by the government even though it is not a sound request in terms of business. This sort of government interventions have been the main and constant source of discontinuity in prudent operational management of the Airline.”
Responding to a question whether Tim Clark, the legendary managing director of Sri Lankan Airlines (when a 40% stake in SriLankan Airlines was owned by Emirates) knew a secret or two to run an airline profitably, Capt. Ratnayake replied, “During that time the board had appointed qualified personnel who could find employment anywhere in the world. Tim Clark would personally oversee the purchase of a new plane for the fleet. SriLankan Airline Board once decided to purchase four or five A350 aircraft without seeking the views of Finance, Engineering, Flight Operations, Sales, Cabin Crew etc. to ascertain all aspects of the viability of the purchase. When a TriStar was purchased during Capt Rakitha Wickramanayake\s time, the decision went through five committees to study whether the specifications of the plane would align with the purpose of purchasing it.”
“Four years ago, we decided to start flights to England, Germany, France and several other European destinations and each of these flights incurred a loss of USD 10,000. How can we run an airline sustainably on such an ad hoc model?
“An airline can’t be run on one’s whims and fancies. It has to have a proper a return on investment (ROI) plan. Even a men’s barbershop has one,” he said.
Business
Sri Lanka betting its tourism future on cold, hard numbers
National Airport Exit Survey tells quite a story
Australia’s role here is strategic, not charitable
In a quiet but significant shift, Sri Lanka’s tourism sector is moving beyond traditional destination marketing and instinct-based planning. The recent launch of the “From Data to Decisions” initiative jointly backed by Australia’s Market Development Facility and the Sri Lanka Tourism Development Authority, sent an unambiguous message: sentiment is out, statistics are in.
The initiative is anchored by a 12-month National Airport Exit Survey, a trove of data covering 16,000 travellers. The findings sketch a new traveller profile: nearly half are young (20–35), independent, and book online. Galle, Ella, and Sigiriya are the hotspots; women travellers outnumber men; and a promising 45% plan to return. This isn’t just trivia. It’s a strategic blueprint. If Sri Lanka Tourism listens, it can tailor everything from infrastructure to marketing, moving from guesswork to precision.
The keynote speaker, Deputy Minister Prof. Ruwan Ranasinghe called data “a vital pillar of tourism transformation.” Yet the unspoken truth is that Sri Lanka has long relied on generic appeals -beaches, heritage, smiles. In today’s crowded market, that’s no longer enough. As SLTDA Chairman Buddhika Hewawasam noted, this partnership is about “elevating how we collect, analyse, and use data.”
Australia’s role here is strategic, not charitable. By funding research and advocating for a Tourism Satellite Account, it is helping Sri Lanka build a tourism sector that is both sustainable and measurable. Australian High Commissioner Matthew Duckworth linked this support to “global standards of environmental protection” – a clear nod to the growing demand for green travel. This isn’t just aid; it’s influence through insight.
“The real test lies ahead,” a tourism expert told The Island. “Data is only as good as the decisions it drives. Will these insights overcome bureaucratic inertia? Will marketing budgets actually follow the evidence toward younger, independent, female travellers?,” he asked.
“The comprehensive report promised for early 2026 must move swiftly from recommendation to action. In an era where destinations are discovered on Instagram and planned with algorithms, intuition alone is a high-stakes gamble. This forum made one thing clear: Sri Lanka is finally building its future on what visitors actually do – not just what we hope they’ll do. The numbers are in. Now, the industry must dare to follow them,” he said.
By Sanath Nanayakkare
Business
New ATA Chair champions Asia’s small tea farmers, unveils ambitious agenda
In his inaugural address as the new Chairman of the Asia Tea Alliance (ATA), Nimal Udugampola placed the region’s millions of smallholders at the core of the global tea industry’s future, asserting they are the “indispensable engine” of a sector that produces over 90% of the world’s tea.
Udugampola, who is also Chairman of Sri Lanka’s Tea Smallholdings Development Authority, used his speech at the 6th ATA Summit held in Colombo on Nov. 27 to declare that the prosperity of Asian tea is “entirely contingent” on the resilience of its small-scale farmers, who have historically been overlooked by premium global markets.
“In Sri Lanka, smallholders account for over 75% of our national production. Across Asia, millions of families maintain the quality and character of our regional teas,” he stated, accepting the chairmanship for the 2025-2027 term.
To empower this vital community, Udugampola unveiled a vision focused on Sustainability, Equity, and Digital Transformation. The strategic agenda includes:
Climate Resilience: Promoting climate-smart agriculture and regenerative farming to protect smallholdings from environmental disruption.
Digital Equity: Leveraging technology like blockchain to create farm-to-cup traceability, connecting smallholders directly with premium consumers and ensuring fair value.
Market Expansion: Driving innovation in tea products and marketing to attract younger consumers and enter non-traditional markets.
Standard Harmonization: Establishing common regional quality and sustainability standards to protect the “Asian Tea” brand and push for stable, fair pricing.
Linking the alliance’s goals to national ambition, Udugampola highlighted Sri Lanka’s target of producing 400 million kilograms of tea by 2030. He presented the country’s “Pivithuru Tea Initiative” as a model for other ATA nations, designed to achieve this through smallholder empowerment, digitalization, and aligned policy objectives.
By Sanath Nanayakkare
Business
Brandix recognised as Green Brand of Year at SLIM Awards 2025
Brandix Apparel Solutions was recognised as the Green Brand of the Year at the Sri Lanka Institute of Marketing (SLIM) Brand Excellence Awards 2025, taking home Silver, the highest award presented in the category this year.
The ‘Green Brand of the Year’ recognises the brand that drives measurable environmental impact through sustainable practices, climate-aligned goals and long-term commitment to protecting natural resources.
A pioneer in responsible apparel manufacturing for over two decades, Brandix has championed best practices in the sphere of sustainable manufacturing covering environmental, social, and governance aspects. The company built the world’s first Net Zero Carbon-certified apparel manufacturing facility (across Scope 1 and Scope 2) and meets over 60% of its energy requirement in Sri Lanka via renewable sources.
Head of ESG at Brandix, Nirmal Perera, said: “Being recognised as Green Brand of the Year is an encouraging milestone for our teams working across sustainability.”
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